Uptime Poland

BACKGROUND

Please describe your company and position.

I am the CEO of Medmetrix

Describe what your company does in a single sentence.

Marketplace of medical AI algoriti

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vimanet to accomplish?

• Design the platform
• Build our web app

SOLUTION

How did you find Vimanet?

Online Search

Why did you select Vimanet over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Vimanet were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Vimanet was responsible for designing and creating our web app, a Medical AI Algorithms Marketplace, had a comprehensive scope of work. They leveraged Azure cloud services and the .NET framework to build a sophisticated platform. Their responsibilities encompassed conceptualizing the app's architecture, developing secure user interfaces, integrating advanced AI algorithms for medical purposes, and ensuring seamless functionality. 

Additionally, they managed database systems, handled user authentication, and implemented robust data privacy measures to comply with medical data regulations. The company provided ongoing support, monitoring, and maintenance, guaranteeing the platform's reliability and performance within the healthcare technology landscape.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Vimanet managed to deliver a fully functioning web platform that is currently on the market and already has paying customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The software house's project management was top-notch. They delivered all components of the web app on time, which was crucial for our project's success. Whenever we had requests or encountered issues, they were quick to respond, showing a great willingness to address our needs. 

Their communication made working with them a smooth and satisfying experience. Overall, their project management was dependable, and their responsiveness demonstrated a good commitment to customer satisfaction. We were pleased with their ability to meet deadlines and cater to our requirements.

What was your primary form of communication with Vimanet?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Really good communication. They had a positive approach to the customers' demands.

Are there any areas for improvement or something Vimanet could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Project Manager IT of Exsys Konsult

Describe what your company does in a single sentence.

Exsys specializing in web/app software development, system integrations and database consulting services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vimanet to accomplish?

• Support with software development projects
• Support with project management

SOLUTION

How did you find Vimanet?

Online Search

Why did you select Vimanet over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Vimanet were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:

1. Mobile Application for Staff Reporting: The team developed a robust mobile application that enabled our staff to report their activities seamlessly. The application's standout feature was its ability to function both online and offline, ensuring uninterrupted operations regardless of connectivity. It was designed with an intuitive user interface, making it easy for our staff to use.
2. Backoffice: The web application designed for management was a game-changer. It allowed our managerial team to oversee and coordinate various activities efficiently. The user interface was modern and user-friendly, offering a comprehensive view of operations. Real-time updates and data synchronization were key elements that improved decision-making. 
3. Admin Panel: Administrators had access to a tailored web application that provided them with powerful tools for overseeing the entire system. This application was designed to be secure and offered advanced functionalities for user management and system maintenance. 
4. Reports and Analytics: The application included an array of reports that provided deep insights into various aspects of our business. These reports covered activities, restocking levels, hours worked, and more, enabling data-driven decision-making. 
5. Integration with Salary System: A seamless integration with our salary management system streamlined payroll processes. This integration eliminated manual data entry errors and ensured accurate compensation for our staff. 
6. Full Software Development Lifecycle: The team took ownership of the entire software development process, starting from UI/UX design and business analysis, through programming, rigorous testing, and timely delivery. Their commitment to each stage of the process ensured a cohesive and efficient development cycle. 

Technologies Used: The team leveraged a modern tech stack, including .NET, Angular, and React Native, which ensured the application's scalability, performance, and compatibility with various platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes Demonstrating Progress and Success: 

1. Automation of Company Processes: One of the most significant achievements of this project was the complete automation of critical company processes.
2. Efficiency in Time Reporting: Prior to the project, employees spent a considerable amount of time reporting their working hours. With the new mobile application, this process has been streamlined. Employees can now report their working hours swiftly and accurately, reducing the time required for this task. This has led to improved productivity and less administrative overhead. 
3. Monthly Reporting Acceleration: The management team previously invested significant effort and time into preparing monthly reports, pulling data from various sources and consolidating it manually. With the web application for management and the automated reporting modules, monthly reports are now generated automatically. This has not only saved a substantial amount of time but has also improved the accuracy and timeliness of these reports.
4. Salary Management Efficiency: The integration with the salary management system has transformed the way we handle payroll. The time required to calculate and disburse salaries has been significantly reduced. Payroll administrators now have more time to focus on other critical HR tasks. 
5. Cloud-Based Solution: The transition to a fully cloud-native solution has had a profound impact on our organization. Our operations are no longer constrained by on-premises infrastructure. The solution can be accessed from anywhere, facilitating remote work and improving scalability. It has also reduced our IT infrastructure costs. 
6. Improved Data Accuracy and Real-time Insights: Data accuracy has improved across the board. Real-time data synchronization and reporting have eliminated data discrepancies and improved decision-making. Managers now have access to real-time insights into operations, enabling them to make informed and timely decisions. 
7. Enhanced User Experience: User feedback indicates a significant improvement in the overall experience. Staff, management, and administrators find the applications intuitive and user-friendly, resulting in higher user adoption rates.
8. Cost Savings: The automation of various processes, coupled with the cloud-based solution, has led to cost savings in terms of reduced manual labor, paper usage, and IT infrastructure maintenance. In conclusion, the project's measurable outcomes clearly demonstrate substantial progress and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The projects are delivered on time and the communication around our needs from a project management point of view are always considered through the whole process of a project.

What was your primary form of communication with Vimanet?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their flexibility and technical ability were something that we valued highly in our partnership. Tasks with high complexity is easily carried out dependless of who is assigned. This has been crucial for us to deliver quality solutions for our customers and i think their organization functionvery well.

Are there any areas for improvement or something Vimanet could have done differently?

Vimanet has not yet shown any signs of lacking ability from what we have experienced in the projects we did together, therefore I can not say there is any particular areas of improvement to point out at this stage.

BACKGROUND

Please describe your company and your position there.

The Children's Memorial Health Institute (Polish: Instytut "Pomnik - Centrum Zdrowia Dziecka", literally "Children's Health Memorial Centre Institute"; CMHI or CZD) is the largest and best-equipped institute of paediatric healthcare in Poland.[1] Located in Warsaw and directly subordinate to Poland's Ministry of Healthcare, it is also one of leading teaching hospitals in Poland.

The centre employs roughly 2,000 physicians and staff, and includes 17 wards and 29 disease-specific out-patients clinics.[1] It collaborates with Poland's leading medical schools as well as non-governmental organizations, such as the Great Orchestra of Christmas Charity. As many of the children treated there require long-term therapy, the centre also includes a pre-school, a primary school, gymnasium and an academic high school. My current position at CMHI is CTO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vimanet, and what were your goals?

Both biggest challenge and goal was to map the pedestrian subway-like navigation system operating in the hospital and transfer it into the application. Vimanet has helped us to create and implement the application, thanks to which we could help our patients navigate maze-like corridors of our hospital, relieve our team of the amount of paperwork, reduce the interaction of medical staff with patients, as well as the queues and stress of parents while waiting for an appointment.

SOLUTION

How did you select this vendor and what were the deciding factors?

Vimanet, as a company with experience in custom software development and, at the same time, familiar with the principles of the healthcare industry, was the best choice for us. In addition, as a Polish software house, we felt that they would be able to best understand the problems we are struggling with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They set up the entire stack with .Net, Angular and implemented external libraries needed for the project. Additional materials have also been added to the application, such as an internal CMS system with consent, patient data and necessary information, QR codes with navigation, hospital jargon with a special dictionary.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 people in the team, including, developers, analysts and testers who had devoted their time as part of the competence volunteering.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

App helps our patients prepare for their stay in hospital and then find their way through confusing maze-like corridors. The application has been created thanks to the efforts of our team members: developers, analysts and testers who had devoted their time as part of the competence volunteering.

An additional function is planned in the future – quick and easy cancellation of appointments that would be directly connected to the reception desk.

Describe their project management style, including communication tools and timeliness.

We used mostly MS Teams for communication. Timeliness was almost on point, final version revealed some previously ommited bugs that needed to be adressed before uploading into app store, so that took a little extra time (around 1 week).

What did you find most impressive or unique about this company?

They are technology enthusiasts, focused on providing high-end development services. Their software delivery skills, commitment and experience are truly exceptional.

Are there any areas for improvement or something they could have done differently?

Can't say that I find any areas of our cooperation lacking. I’m very pleased with the outcome, and we will certainly cooperate with them again if the opportunity arises.

BACKGROUND

Please describe your company and your position there.

We are a Developer and Software company taking on digitalization projects. I'm a Co-owner and Project manager at an IT Company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vimanet, and what were your goals?

We use Vimanet as a resource for developers when i comes to backend and frontend web development mainly. Our goals was to have an external team for developing the platform but with the mentality as if they were an internal staff.

SOLUTION

How did you select this vendor and what were the deciding factors?

They are very professional, great to collaborate with and we also done projects in the past so I knew on what level they deliver

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They setup the entire stack with .Net, Angular and implemented external libraries needed for the project. Functions created in project were e.g. Education material, Interactive tests, Digital certificates for passing courses with expiration dates, Reports with filters and charts, Action plans, RBAC and Authentication.

How many people from the vendor's team worked with you, and what were their positions?

There where 4 people in the team, including front-end, back-end developer and designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team worked efficiently and with good communication throughout the project, sticking to both deadlines and estimation.

Describe their project management style, including communication tools and timeliness.

The was a co-project managing in this project and they are very adaptive to manage the project in the framework and tools we as a customer desired. I this project we used DevOps to manage Sprint, taskboard and communication. And I'm very satisfied with the update frequency made by the team in DevOps.

What did you find most impressive or unique about this company?

They are very professional and have pride in the work they do. I always feel secure they will deliver as promised.

Are there any areas for improvement or something they could have done differently?

They stick to deadlines, fill in the caps that are in the specification, and do it within the estimate, great communication so I cant see at the moment what the improvement might be at the moment.

BACKGROUND

Please describe your company and your position there.

I am CTO at a startup with a focus on digitizing the construction sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vimanet, and what were your goals?

They had the skills and size we required.

SOLUTION

How did you select this vendor and what were the deciding factors?

At first we had preffered a local vendor but after getting to know these guys we decided to go with Vimanet. At the start of any project your dreams are often bigger than your wallet. Vimanet were very clear on what we could expect and when. Though this could have jeopardized there chances of getting our business. This professionalism and there personality made us choose Vimanet.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The application is developed based on Microsoft Azure cloud architecture platform. The system consist of 3 layers: Two front end applications, build in Angular - one for administration and one for regular users. Secured API - build in .NET Core framework, will utilize Azure AI, Azure Functions, Azure WebJobs and several other services Data Storage - different type of Azure Data Storages (CosmosDB, AzureSQL, BLOB)

How many people from the vendor's team worked with you, and what were their positions?

In total probably around 10. Projectmanager, backend and frontend.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were very satisfied with the project in general. Vimanet always delivered on time, not always what we expected. But they were always keen on making us happy. They never whined they just made the necessary adjustments. We are proud of the product Vimanet has built, its not perfect. But we will get there, hopefully with the help of Viamnet.

Describe their project management style, including communication tools and timeliness.

They were very professional with a great sense of humor. We used mostly Teams, ggogle meets and DevOps.

What did you find most impressive or unique about this company?

The whole package.

Are there any areas for improvement or something they could have done differently?

They could have worked faster, better, and cheaper

BACKGROUND

Introduce your business and what you do there.

We’re a real world data company in the healthcare space, and I’m the founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vimanet?

We wanted to leverage real world data to find solutions to diseases, such as COVID-19. We have a data engine and AI environment that’s built on a health platform. This solution allows us to parse data and find signals that may or may not help with cures. So essentially, that’s our challenge; we’re trying to cure disease.

SOLUTION

What was the scope of their involvement?

Our product is being developed in components, and Vimanet has developed parts of those components. We have certain things that can’t be developed overseas, so they do data programming for us. Their skills help us augment what we do in stages. We use the Microsoft technology stack, and they help us maintain the Azure environment.

Because we have a very complex environment, it took about 45 days for Vimanet to start contributing to the cause. This wasn’t due to technical incompetence, but rather very complex data structures and a complicated environment since we connect to 800,000 different medical portals.

We support multiple standards and have our own middleware for moving medical information around. In the beginning, we had to bring Vimanet up to speed on what they were dealing with. Once we got that behind us, they produced our Fitbit connector. They also did some updates to our base software by creating new and additional sources of data. The Vimanet team also cleared between 50–60 bugs that needed to be resolved.

What is the team composition?

We worked with Krzysztof (CEO & Owner).

How did you come to work with Vimanet?

We interviewed about 17 Eastern European development companies. I wasn’t a part of the initial weeding-out process until we were down to five. What struck us about Viamnet was that they were remarkably responsive. They answered all of our questions, and we become comfortable with them in a short amount of time.

What’s more, they signed the confidentiality document that we needed for various federal entities. Their team made it incredibly easy to engage and work with their company. It was a unanimous decision to go with them.

Previously, we were doing offshore development with another company. They were great but they were in a country with very difficult foreign exchange laws, making it painful to get money through to pay them. That was also one of our main reasons for selecting Vimanet, they’re located in Poland. It’s been a lot easier to deal with them because their country has better links to the US banking systems.

How much have you invested with them?

We’ve invested around $140,000.

What is the status of this engagement?

Our partnership began in June 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve been a pleasure to work with. Vimanet worked with our sales team to develop a demo environment that was separate from the product systems. They were successful in getting all of it to work. This is quite a feat because they basically stood up to completely new Azure environments for our salespeople to demonstrate the software.

The Fitbit connector was a little bit slow in delivery time, but that was more of a learning curve than anything else. Apart from that, everything was delivered according to our agreed timelines.

How did Vimanet perform from a project management standpoint?

Vimanet is incredibly responsive, formal, and professional in communication — even with the seven-hour time difference. I frequently hear from Krzysztof, and he typically responds within the same day. We talk through the Microsoft Teams platform and in DevOps through the bug tracking.

I appreciate how they’ve been willing to use and adapt to our tools; for example, DevOps. In fact, they’ve shown us some cool, new features to use inside of DevOps. Vimanet is very process-driven, organized, and technically competent. They follow the agile philosophy to the letter.

Are there any areas they could improve?

All companies have room for improvement. There’s absolutely no chance that we’d leave Vimanet given how well we’ve been treated. They’ve done a great job. The only thing is that there’s a slight language barrier. However, everyone I’ve dealt with has been fluent in English, and there haven’t been any issues.

BACKGROUND

Introduce your business and what you do there.

I’m a technical support consultant for an engineering consultancy. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vimanet?

We needed a software house to address bugs and start new development for our clients as needed.

SOLUTION

What was the scope of their involvement?

Vimanet provides remote support to our clientele over the phone and the internet. They address bugs that our clients encounter and provide fixes with a quick turnaround. We’d had a software developer for many years, and Vimanet picked up very quickly where they left off, which impressed me.

They interact with SQL databases and Adobe Flash for frontends. We have a system where we create work items and alert the Vimanet team. They then update their progress on each task along the way. 

How did you come to work with Vimanet?

We sent out an invitation for tender, and they provided for a proposal. We arranged a meeting and liked what Vimanet had to offer from both a cost and skill set perspective. Plus, the time zone difference between their company and ours is quite minimal, making it easy to pick up the phone and call them without much thought.

What is the status of this engagement?

The partnership started in June 2018 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received positive feedback from clients about the bugs that Vimanet addressed and fixed. They’ve sent us emails commending them for a really good job.

How did Vimanet perform from a project management standpoint?

The communication has been really good throughout. They collaborate on Microsoft Teams, so we can get quick responses on either side through instant messages. 

What did you find most impressive about them?

Our client was in a substantially different time zone, and Vimanet accommodated that. That stood out to me.

Are there any areas they could improve?

I can’t think of anything right now. 

Any advice for potential customers?

Communicate early and often. Vimanet has very good knowledge and knows what they’re talking about.
 

BACKGROUND

Introduce your business and what you do there.

Translink has been the organization behind the OV chip card since 2001. We connect public transport organizations, travelers, and travel in the field of payment. We process around 2.6 billion transactions per year. For this project, I was the project manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vimanet?

Our vendor platform and corporate website were outdated and difficult to manage its rights, roles, and security. We engaged Vimanet to create new simplified versions of the platform and site`. 

SOLUTION

What was the scope of their involvement?

Vimanet built a platform for vendors and customers using Extranet. For the corporate website, we wanted to use a cloud-based platform, so we chose Microsoft Azure. Vimanet designed and developed both products.

What is the team composition?

We met with Krysztof (CEO and Owner, Vimanet) and Łucasz (COO, Vimanet) at first. 2–3 people worked on each project.

How did you come to work with Vimanet?

We used a third-party company to send out an RFP. Based on their shortlist, we held some video calls and narrowed down our search to two companies. Vimanet won out because they offered a durable solution and their calls made us feel at ease with their ability to get the job done.

What is the status of this engagement?

We worked with them on this project from July 2018–January 2019. They continue to provide support and work on further developing the platforms.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were able to provide our vendors and customers an updated platform. Our corporate website also better represents our company’s image. Both web products are easy to use and update. We plan to add new features going forward.
 
How did Vimanet perform from a project management standpoint?

The project ran smoothly from start to finish. We collaborated mainly through Microsoft Teams. Vimanet provided short communication lines so we could offer regular feedback on their work and they could make adjustments quickly. It enabled flexibility and organization. Their team also reminded us of items that our end needed to deliver.

What did you find most impressive about them?

Vimanet simplified complex environments into easy-to-use solutions. Managing rights and roles is much more straightforward for us in the customer and vendor platform. We’re thrilled with Vimanet’s work.

Are there any areas they could improve?

No, we addressed any issues that arose immediately. The team made collaboration straightforward and seamless.

Any advice for potential customers?

Despite the distance between our teams, we got to meet with Krysztof and Łucasz in person at our offices. It made a remote collaboration that much easier.

BACKGROUND

Please describe your company and your position there.

I'm the product manager at an IT and software as a service (SaaS) provider. We have a suite of software to help support strategic business planning, enterprise architecture, and IT portfolio management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vimanet?

Vimanet provided quality control and testing services for the software platform.

What were your goals for this project?

We wanted to increase the stability and reliability of our software suite platform, as well as build automated testing.

SOLUTION

How did you select this vendor?

We contacted several companies and conducted interviews. We mainly looked at experience, background, and case studies associated with performing software quality control, regression testing, and automated testing procedures.

Describe the project in detail.

Before each software release, we gave Vimanet access to the platform via Azure Virtual Machine. They systematically conducted testing following formalized procedures and test scenarios designed to validate and check core areas of the software and platform features.

What was the team composition?

We were assigned a project manager, two manual testers, and one automated tester.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within the first week of performing testing, Vimanet identified, documented, and analyzed the bugs, deficiencies, and issues found within the software. Vimanet established detailed documentation, video screen captures, and entered each issue within the issue tracking system, Jira.

How effective was the workflow between your team and theirs?

The Vimanet project manager was highly effective and was a core resource for bridging communications between the teams. He was experienced and knowledgeable in client management, project management, software development, and quality control practices. With his oversight, the QA testers established formalized workflows that resulted in effective documentation and communications.

What did you find most impressive about this company?

We were highly impressed with the attention to detail and level of documentation the testers provided. Each tester went into great detail when testing the software and when an issue or bug was found, they took the time to document the steps involved in how to re-create the issue. Also, the testers entered each issue into the tracking system and ensured the tracking was up-to-date and maintained. When an issue was resolved, they validated and submitted requests to close the tasks.

Are there any areas for improvement?

No, we were very impressed and highly satisfied with the work Vimanet performed. They have a knowledgeable team structured to provide service at all levels of software development and quality control.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of sani nudg. We’re developing an indoor positioning system for hospitals. It’s an IT system comprised of hardware that we install in hospitals, through which we gather data that’s processed in our backend.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vimanet?

We brought them on to handle the development and maintenance of our entire backend solution.

SOLUTION

What was the scope of their involvement?

Vimanet is quite a large company, so they’ve been able to handle a lot of different tasks including working on our Microsoft Azure cloud solution, maintaining our database, and handling data calculations. Responsible for data processing, storage, and security, their work is critical to our presentations to customers. They also deliver frontend, data visualization components.

What is the team composition?

They've assigned a full-stack developer who acts as the project manager, a main backend developer who handles algorithms, as well as 1–2 part-time resources. In total, we’re working with 6–7 people including testers, frontend developers, and UX designers.  

How did you come to work with Vimanet?

We started developing the software with a local company to have a tight collaboration. After we worked with an offshore team on the hardware, we felt comfortable moving the software development offshore as well. Identical skills and lower costs were a significant factor for us.

What is the status of this engagement?

We’ve been working with Vimanet since June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Outsourcing has allowed us to push the project much farther than we could have had we remained domestic. We’ve started to gain customers, too. Vimanet is skilled with plans and estimates, so we know we’re spending our money effectively and focusing on the right tasks.

How did Vimanet perform from a project management standpoint?

We meet at their offices once a month and have daily contact over Slack. Using a scrum methodology and Microsoft Projects, their project leader assigns tasks and their developers collaborate with our in-house developers. They’re highly responsive, and we haven’t had any communication problems.

What did you find most impressive about them?

One highlight is their CEO. He excels at organizing their team and spurring the pace of development. He takes a personal interest in all his firm’s projects. As a company, they took over our solution from our previous vendor rapidly, setting realistic goals and executing, even though IoT was a new space for them. Additionally, we’ve been able to work with the same resources for the entire project. This has helped us develop a good atmosphere.

Do you have any advice for future clients of theirs?

For us, it was important to leverage them to define our concept and roadmap the project. They’re experienced in building systems like this, so they should be included as early as possible. We’d have had better results had we worked with them from the beginning.