Upscale Valley

BACKGROUND

Please describe your company and position.

I am the Owner of Jolly Appliance

Describe what your company does in a single sentence.

Joyful living with smart appliances.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Upscale Valley to accomplish?

• Our objective was to clean up our existing Amazon PPC structure and make our campaigns more profitable.

SOLUTION

How did you find Upscale Valley?

• Online Search
• Google

Why did you select Upscale Valley over others?

• High ratings
• Good value for cost

How many teammates from Upscale Valley were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They conducted a detailed account audit, restructured campaign segmentation, optimized keyword match types, eliminated wasted spend, and implemented a more data-driven bidding strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After restructuring, we saw improved ROAS and a reduction in month-over-month overall ACoS across our PPC campaigns, along with more stable daily performance. Budget allocation became more efficient across different campaign types.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was clear and well-structured, with defined action steps and regular updates throughout the process. All deliverables were completed on time without any delays. 
They were responsive to our needs, taking the time to explain each strategy and staying flexible whenever adjustments were required.

What was your primary form of communication with Upscale Valley?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most Impressive was their deep understanding of Amazon PPC and their ability to back every decision with clear data and reasoning. They didn’t just make changes; they explained the strategy behind each move and how it would impact performance. That level of transparency and expertise really set them apart.

Are there any areas for improvement or something Upscale Valley could have done differently?

Creative testing within Sponsored Brands could be expanded further, but overall we are satisfied.

BACKGROUND

Please describe your company and position.

I am the Director of Build Wealth With Tooba

Describe what your company does in a single sentence.

At Wealth Management with Tooba Iqbal, we are dedicated to helping you achieve financial security and peace of mind through our comprehensive range of financial and insurance services. With years of experience and a client-centered approach, we ensure that you receive personalized solutions tailored to your unique needs and goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Upscale Valley to accomplish?

• I hired Upscale Valley to create a complete brand identity that represents my business professionally. My goal was to develop a unique, modern, and long-term brand image that stands out in the market.

SOLUTION

How did you find Upscale Valley?

Online Search

Why did you select Upscale Valley over others?

High ratings

How many teammates from Upscale Valley were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included full brand identity development, covering logo concepts, brand visuals, and overall brand direction. The team delivered well-structured assets and clearly explained each element.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After completion, my brand’s professional appearance improved significantly. Client trust and engagement increased, and the brand became more consistent across platforms, strengthening its market presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth and well-organized. All deliverables were completed on time, and the team was responsive, open to feedback, and quick to address questions or changes.

What was your primary form of communication with Upscale Valley?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Upscale Valley was their strategic approach to branding. They didn’t just design visuals, they focused on understanding my business goals and created a brand identity that felt professional, modern, and built for long-term growth.

Are there any areas for improvement or something Upscale Valley could have done differently?

The experience was very positive and met my expectations. Offering a few more creative options at the initial stage could add extra value, but overall the service was excellent

BACKGROUND

Please describe your company and position.

I am the Senior Career Services Advisor of ROYAL CITY APPLIANCE

Describe what your company does in a single sentence.

Expert repairs for fridges, dryers, washers, dishwashers, microwaves, and ovens All in one place.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Upscale Valley to accomplish?

• We hired Upscale Valley to manage our PPC campaigns with the goal of increasing targeted traffic and generating qualified leads. Our objective was to improve ad performance, reduce wasted ad spend, and achieve a stronger return on investment.

SOLUTION

How did you find Upscale Valley?

Online Search

Why did you select Upscale Valley over others?

High ratings

How many teammates from Upscale Valley were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included complete PPC campaign setup, keyword research, ad copy creation, and ongoing optimization. They also managed performance tracking and shared regular reports. The key deliverables focused on optimized campaigns and consistent performance improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing their PPC strategy, we experienced improved lead quality and higher click-through rates. Cost per lead decreased, conversions became more consistent, and overall results were strong and measurable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all deliverables were completed on time. The team was responsive, professional, and flexible whenever adjustments were needed.

What was your primary form of communication with Upscale Valley?

Virtual Meeting

What did you find most impressive or unique about this company?

Overall, our experience with Upscale Valley was very positive with no major issues.
One possible improvement could be providing more detailed insights in certain reports for deeper analysis. Aside from that, their service quality and results fully met our expectations.

Are there any areas for improvement or something Upscale Valley could have done differently?

Our experience was very positive with no major issues. More detailed reporting in some areas could be beneficial, but overall service quality met our expectations.

BACKGROUND

Please describe your company and position.

I am the Owner of Melhorcompra

Describe what your company does in a single sentence.

At melhorcompra, we believe every gift tells a story. Our passion is helping you create unforgettable moments with thoughtful, creative presents.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Upscale Valley to accomplish?

• We hired Upscale Valley to scale our Amazon account, improve organic rankings, and create a more efficient advertising structure. We were looking for sustainable growth rather than short-term spikes.

SOLUTION

How did you find Upscale Valley?

Online Search

Why did you select Upscale Valley over others?

• High ratings
• Good value for cost

How many teammates from Upscale Valley were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their team handled PPC management, listing optimization, keyword expansion, and overall account growth strategy. They also used advanced Amazon tools to monitor performance and identify opportunities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Monthly revenue increased from approximately £90,000 to over £140,000 within several months. Multiple products began contributing meaningful sales, reducing reliance on a single hero SKU.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed very professionally. Communication was consistent, reporting was detailed, and strategic decisions were always explained clearly.

What was your primary form of communication with Upscale Valley?

Virtual Meeting

What did you find most impressive or unique about this company?

Their structured process and data-driven decision-making stood out. Every recommendation had a clear business rationale behind it.

Are there any areas for improvement or something Upscale Valley could have done differently?

The overall experience was excellent. Additional inventory forecasting support could further strengthen the service offering.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Shrut Store

Describe what your company does in a single sentence.

At Shrut Store, we bring you premium double bedsheets crafted to enhance your home with comfort and style.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Upscale Valley to accomplish?

• We engaged Upscale Valley to improve Amazon advertising performance and build a more scalable growth strategy. Our objective was to increase revenue while maintaining advertising efficiency.

SOLUTION

How did you find Upscale Valley?

Referral

Why did you select Upscale Valley over others?

• Good value for cost
• Referred to me

How many teammates from Upscale Valley were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team optimized listings, restructured PPC campaigns, expanded keyword targeting, and continuously monitored account performance. Regular reporting and performance reviews were included throughout the engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The account generated over $280,000 in revenue year-to-date (from Jan to July) and more than $150,000 in PPC-attributed sales. Advertising performance remained stable with an ACOS of approximately 28% while maintaining growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was organized and responsive. The team consistently communicated priorities, provided updates, and quickly addressed questions or concerns.

What was your primary form of communication with Upscale Valley?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their understanding of Amazon advertising and ability to translate data into actionable strategies was particularly impressive. Their recommendations were always supported by performance metrics.

Are there any areas for improvement or something Upscale Valley could have done differently?

No major concerns. Continued expansion of reporting dashboards could provide even deeper visibility into account performance.

BACKGROUND

Please describe your company and position.

I am the General Manager of Eczaneden

Describe what your company does in a single sentence.

Your reliable online pharmacy for health essentials

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Upscale Valley to accomplish?

• We onboarded Upscale Valley because our Amazon account’s performance felt stuck. Sales were consistent but our overall monthly profitability had shrunk and we weren’t sure about the reason behind this. Our main goal was to unlock new growth opportunities while improving overall profitability.

SOLUTION

How did you find Upscale Valley?

Online Search

Why did you select Upscale Valley over others?

• High ratings
• Good value for cost

How many teammates from Upscale Valley were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They started with a detailed account review and pointed out areas that needed improvement, especially in listing structure and campaign organization. They optimized several underperforming ASINs and adjusted our targeting strategies. The changes were practical and focused on long-term improvement rather than quick fixes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within a few weeks, we started seeing better consistency in performance. Conversion rates improved slightly, but more importantly, our ad spend became more controlled. Organic traffic also showed gradual improvement across key products.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The process felt organized and straightforward. Timelines were respected, and we always knew what was being worked on.

What was your primary form of communication with Upscale Valley?

Email or Messaging App

What did you find most impressive or unique about this company?

They were approachable and open to discussion. Whenever we had concerns, they explained their reasoning clearly before making adjustments.

Are there any areas for improvement or something Upscale Valley could have done differently?

Nothing significant. Maybe more frequent high-level summary reports would be helpful, but overall the experience has been positive.

BACKGROUND

Please describe your company and position.

I am the Manager of Pongo Roots

Describe what your company does in a single sentence.

A glimpse into the heart of Pungo Roots’ sustainable lifestyle and products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Upscale Valley to accomplish?

• We engaged Upscale Valley to improve our ad efficiency and overall account profitability. Our main goal was to reduce wasted ad spend while maintaining steady revenue growth and building a more scalable advertising structure.

SOLUTION

How did you find Upscale Valley?

Online Search

Why did you select Upscale Valley over others?

• Good value for cost
• Referred to me

How many teammates from Upscale Valley were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They optimized our PPC campaigns by restructuring the account, refining keyword targeting, and adjusting bidding strategies of our campaigns. They also created new Sponsored Brands and Sponsored Display campaigns to expand reach and it helps us a lot in creating Brand Awareness. They aligned paid traffic with our organic ranking strategy to make the overall growth more sustainable.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our ACoS improved while revenue remained consistent. TACoS gradually trended downward, and daily performance became more stable and predictable. We noticed efficient budget allocation and improved efficiency across campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team followed a structured and organized process. Deliverables were completed on time, and we received regular updates regarding performance and strategic changes.

What was your primary form of communication with Upscale Valley?

Virtual Meeting

What did you find most impressive or unique about this company?

They were transparent, data-driven, and quick to address any concerns. Whenever adjustments were needed, they explained the reasoning clearly before implementing changes.

Are there any areas for improvement or something Upscale Valley could have done differently?

Overall, we are satisfied with the results. A more advanced version of their performance analysis dashboard with deeper breakdowns would make the experience even better.

BACKGROUND

Please describe your company and position.

I am the Office Manager of Baby Blue

Describe what your company does in a single sentence.

A glimpse into the serene shades that define baby blue’s style.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Upscale Valley to accomplish?

• We wanted to create stronger brand consistency across our entire Amazon catalog.

SOLUTION

How did you find Upscale Valley?

Referral

Why did you select Upscale Valley over others?

• High ratings
• Referred to me

How many teammates from Upscale Valley were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They standardized listing structures, refined brand messaging, improved visuals, and aligned A+ content across all major ASINs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our catalog now looks unified and professional. Customer engagement and overall brand perception have improved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The workflow was structured, and all deliverables were completed within the timeline.

What was your primary form of communication with Upscale Valley?

Email or Messaging App

What did you find most impressive or unique about this company?

Staff is very Coperative, They incorporated our feedback quickly and provided strategic suggestions.

Are there any areas for improvement or something Upscale Valley could have done differently?

Nothing major, perhaps more competitive analysis insights would be beneficial.

BACKGROUND

Please describe your company and position.

I am the Owner of Designers Oil Perfumes

Describe what your company does in a single sentence.

Your perfect scent from our exclusive collection of exquisite perfumes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Upscale Valley to accomplish?

• We hired them to support the launch of a new product and ensure it gained traction quickly within our niche.

SOLUTION

How did you find Upscale Valley?

Online Search

Why did you select Upscale Valley over others?

• High ratings
• Good value for cost

How many teammates from Upscale Valley were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They handled market analysis, keyword research, listing creation, launch PPC strategy, and ranking-focused campaign structure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our product gained initial rankings faster than expected and started generating consistent daily sales within the first few weeks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was handled within the agreed launch timeline.

What was your primary form of communication with Upscale Valley?

Email or Messaging App

What did you find most impressive or unique about this company?

They remained closely involved during the launch phase and adjusted campaigns quickly based on performance.

Are there any areas for improvement or something Upscale Valley could have done differently?

Overall satisfaction. No suggestions for improvement for now.

BACKGROUND

Please describe your company and position.

I am the CFO of Genuine Appliances Repair

Describe what your company does in a single sentence.

We repair fridges, dryers, washers, dishwashers, microwaves, and ovens. All your appliance needs handled by one trusted team.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Upscale Valley to accomplish?

• We hired Upscale Valley to create a cohesive brand identity that reflects our values, attracts our target audience, and strengthens our market positioning.

SOLUTION

How did you find Upscale Valley?

• Online Search
• Google Ads

Why did you select Upscale Valley over others?

• High ratings
• Good value for cost

How many teammates from Upscale Valley were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included designing our logo, color palette, typography, and other visual assets. They also provided brand guidelines to ensure consistent use across all platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new brand identity significantly elevated our professional image, increased audience engagement, and delivered a polished and consistent look across all channels.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was efficient and well-structured, with clear timelines and regular updates. All deliverables were completed on schedule, making the process smooth and stress-free.

What was your primary form of communication with Upscale Valley?

Virtual Meeting

What did you find most impressive or unique about this company?

Upscale Valley was highly responsive and attentive, quickly addressing feedback and incorporating our ideas into the final designs

Are there any areas for improvement or something Upscale Valley could have done differently?

Overall, the experience was excellent. Providing a few more initial mock-up options could add value, but this was a minor point.