Upscale Solution is a Microsoft Dynamics consulting and digital transformation company specializing in Dynamics 365 Business Central, Dynamics NAV, Dynamics 365 CRM, Finance & Operations (F&O), Power BI, Power Apps, and Power Automate.
We help organizations streamline operations, improve financial visibility, automate business processes, and accelerate growth through modern Microsoft business applications and cloud technologies.
With over 20 years of experience in the Microsoft Dynamics ecosystem, our team combines deep functional expertise with technical excellence to deliver successful implementations, upgrades, integrations, customizations, and ongoing support services.
Our Core Services
• Dynamics 365 Business Central Implementation & Consulting • Microsoft Dynamics NAV Upgrades & Migrations • Dynamics 365 Finance & Operations (F&O) Consulting • Dynamics 365 CRM Implementation & Customization • ERP Assessment, Solution Architecture & Project Management • AL Development & Custom Extensions for Business Central • Data Migration & System Modernization • Shopify, 3PL, eCommerce & Third-Party Integrations • Inventory, Finance, Sales & Supply Chain Optimization • Go-Live, Hypercare & Managed Support Services
Microsoft Power Platform Services
• Power BI Dashboards & Executive Reporting • Power Apps Development • Power Automate Workflow Automation • Business Process Digitization • Data Analytics & Business Intelligence Solutions
Industry Experience
We have successfully delivered projects across:
• Retail & eCommerce • Manufacturing • Distribution & Supply Chain • Construction • Professional Services • Financial & Accounting Services • Software & Technology Companies
Our experience ranges from end-to-end ERP implementations and global upgrades to complex integrations, inventory reconciliation projects, business process automation, and enterprise application modernization.
ERP Consulting & SI for Bicycles E-Commerce Company
ERP Consulting and SI
ERP ImplementationMicrosoft Dynamics ERP
Confidential
Sep. 2025 - Feb. 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"It was one of the most successful IT projects we worked on."
Aug 27, 2026
CFO, Bicycles E-Commerce Company
Anonymous
Verified
eCommerce
New York, United States
11-50 Employees
Online Review
Verified
UPSCALE SOLUTION implemented Microsoft Dynamics 365 Business Central for a bicycles e-commerce store and connected it to their Shopify sites. The team used out-of-the-box features and built custom solutions.
UPSCALE SOLUTION delivered running systems that improved the client's operations. The team provided a seamless experience and was responsive and personable. UPSCALE SOLUTION's project management was successful, and the client communicated with them via virtual meetings, emails, and messaging apps.
BACKGROUND
Introduce your business and what you do there.
I’m the CFO of an e-commerce company that designs and sells low-maintenance, high-quality bicycles and accessories for adults and children. We focus on ease of use and durability with innovative, rust-proof, and grease-free components.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with UPSCALE SOLUTION?
We needed help implementing Microsoft Dynamics 365 Business Central (BC) and Shopify connectors.
SOLUTION
What was the scope of their involvement?
UPSCALE SOLUTION implemented Microsoft Dynamics 365 BC and connected it to our frontend stores in Shopify. The team used the out-of-the-box features when available and customized and built all the requirements that weren’t available. UPSCALE SOLUTION also helped us automate processes when possible. The team customized and built parts related to sales orders and inventory sync between Shopify and Microsoft Dynamics 365 BC.
What is the team composition?
We worked with 2–5 teammates from UPSCALE SOLUTION.
How did you come to work with UPSCALE SOLUTION?
UPSCALE SOLUTION was referred to me. I chose them over other options because they had high ratings and good value for the cost.
What is the status of this engagement?
We worked together from September 2025–February 2026.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
UPSCALE SOLUTION delivered running systems. The project improved the way we operated. We now worked on a web-based application that easily connected with AI.
How did UPSCALE SOLUTION perform from a project management standpoint?
UPSCALE SOLUTION’s project management was successful. It was one of the most successful IT projects we worked on. We communicated via virtual meetings, emails, and messaging apps.
What did you find most impressive about them?
UPSCALE SOLUTION’s availability when needed was impressive. The team was responsive and nice to talk to.
Are there any areas they could improve?
I didn’t think there was anything they could improve on.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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