Uplab Software

BACKGROUND

Introduce your business and what you do there.

I am the founder and an executive of a company that develops and markets an enterprise SaaS solution in Europe, North America and Asia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address?

Our goal is to deliver software that is highly scalable, secure, and user-friendly. We need to deliver a large set of features within a short time frame and at a reasonable cost.

SOLUTION

What was the scope of their involvement and team dynamic?

UpLab is responsible for the development, Quality Assurance, DevOps and security aspects, including ISO complicance. We work closely together as if they are part of our company.

What's the status of this engagement?

This is an ongoing engagement.

RESULTS & FEEDBACK

How did your relationship with your partner evolve?

As we have been working together for 5 years now our relationship is very strong and UpLab is a trusted partner responsible for the development of our solution.

How was their project management handled?

UpLab handles project management in a highly efficient and professional way. They are easy to work with, transparent, always keen to hep the business succeed and very collaborative.

How did they address challenges?

UpLab always addressed challenges with a very positive, can-do attitude. There is not one challenge we have faced for which they did not proactively
work and delivered a solution.

What were their strengths?

They are very engaged, technically strong, they have a positive attitude and work hard to meet goals.

In what ways can they improve?

I cannot think of ways they could improve.

What advice do you have for clients with similar needs to yours?

UpLab is the best development company I have worked with. We highly recommend them.

UPDATED REVIEW

This review was published on July 9, 2019.

CEO, IT Company

IT Services

11-50 Employees

Zurich, Switzerland

Zurich, Switzerland 

$50,000 to $199,999

Jun 2018 - Ongoing

Project summary

UpLab Software provided the client with subcontracted resources to engineer and test an enterprise web application. They continue to enhance its functionality.  

Feedback summary

UpLab Software delivered a scalable and high-performing solution that met stringent industry standards. The team’s meticulous approach, unrivaled expertise, and smooth workflow make them a preferred development partner.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of a company that develops and markets an enterprise web application. This tool is meant for strategic alliance and business development managers and their stakeholders.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UpLab Software?

We hired them for software design and development.  

What were your goals for this project?

Our goal is to deliver software that is highly scalable, secure, and user-friendly. We want to achieve this goal within a short time frame and at a reasonable cost.

SOLUTION

How did you select this vendor?

We reviewed several vendors on different sites and tried a few other vendors. The deciding factors for selecting UpLab Software was their deep technical proficiency, clear communication, and attention to detail.

Describe the project and the services they provided in detail.

UpLab Software has been our key development partner for over a year now. They are responsible for creating our software application and developing new features. They’ve also tested our web application.

What was the team composition?

Currently, we work with six developers and one QA engineer from their team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our solution has become truly scalable, secure, and feature-rich. The UpLab Software team has been highly proactive and effective in developing the platform. They’ve helped us meet the needs of our enterprise customers, including extremely large organizations with strict requirements.

How was project management arranged and how effective was it?

Project management has always been effective, with a good process in place to track development. We communicate daily about progress or any issue that requires attention.

What did you find most impressive about this company?

The team is highly skilled, totally engaged, and committed to the success of the project. They collaborate extremely well and always find solutions, no matter what issue they face.

Are there any areas for improvement?

At the moment, we are quite satisfied with UpLab Software and cannot think of any areas for improvement.

Star Ratings

Overall rating: 5

UpLab Software has been our best development partner so far. They are highly competent and professional. It has been a pleasure to work with them.

Quality: 5

They always deliver high-quality work.

Cost: 5

The cost is competitive for the quality of the services they offer.

Schedule: 5

Scheduling has not been an issue.

Willing to refer: 5

I would refer them without any hesitation.