UpLab Software

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UpLab Software?

We needed to outsource one of our jobs.

SOLUTION

What was the scope of their involvement?

They’re programming a software web application for us. It’s an application for the financial sector. It does calculations for services. They’re helping plan the user interface and taking care of everything from architecture to deployment. We give them a rough specification, and they finish the job.

What is the team composition?

We work with five people, including two software architects, one backend developer, one frontend developer, and a full-stack programmer.

How did you come to work with UpLab Software?

We got in touch with them via Upwork. They were recommended to us, and I got in touch with them. We contacted many agencies and freelance developers, but UpLab Software gave us a very detailed and professional proposal. It was the best of all our options.

How much have you invested with them?

We’ve spent about $25,000.

What is the status of this engagement?

We started working together in October 2020, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re super happy with them. They’re very engaging and proactive. They think before they do. They make sure it makes sense, and then they ask questions and guide us to make a good decision.

How did UpLab Software perform from a project management standpoint?

They do the project management. We’re in close communication with each other. They’re friendly and professional. They have a system that works really well. They meet deadlines and work hard to deliver. They put a lot of energy in. We use Jira and GitLab. We communicate via Slack and Zoom. The communication is so good that we don’t even need to Zoom a lot.

What did you find most impressive about them?

They’re proactive in both their thinking and support. They structure the whole project nicely. They are a good team. We have fun working together.

Are there any areas they could improve?

No, I’m thrilled. We could use manpower, and they’re doing their best to find good potential people. I’d love to help them scale up their team. I’m really happy working with them.

Do you have any advice for potential customers?

Give them a chance.

BACKGROUND

Please describe your company and your position there.

I am a CTO of a tech company that targets the healthcare industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UpLab Software?

We hired Uplab to execute on a mobile application project. The project included both front and back end work that the Uplab team executed with great level of professionalism.

What were your goals for this project?

The initial phase of our project was targeting a completion of an MVP, and building a solid foundation to scale a full-scope AI project.

SOLUTION

How did you select UpLab Software?

I conducted interviews with 7 different providers and selected Uplab based on their customized approach along with efficient and clear communication.

Describe the project in detail.

We provided a thorough technical specification document over to the Uplab team which included front-end mockups and back-end wireframes. The Uplab team did an amazing job at enhancing the design of the UI/UX, and executed very well across all of the difficult sections of the project.

What was the team composition?

We had 3-4 people involved so far within the project. I expect us to grow into a bigger team as we continue down our roadmap. All team members work very well together under the leadership of the project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Team successfully met the necessary deadlines and they came up with creative solutions to even the most unique technological challenges.

How effective was the workflow between your team and theirs?

Very effective. The team provided detailed updates along the pre-outlined roadmap.

What did you find most impressive about this company?

The thorough approach and willingness to think together around difficult technical challenges. Great effort to provide enhancement ideas and willingness to explain in detail how each part of the technology works.

Are there any areas for improvement?

With the great level of service Uplab has to offer, they are definitely at a time where they need to rapidly grow and expand their expertise to offer even a wider range of services. I wish them all the best as they begin on that path.

BACKGROUND

Please describe your company and your position there.

edcat.net is an Artbook Online Platform and Open database offering web services for Museums, Libraries, Artists, Publishers and Bookshops

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UpLab Software, and what were your goals?

To improve the User Experience overall and add new services to our platform, we needed a software partner to create state of the art front end applications and cooperate in a agile process of renewing individual components step by step.

SOLUTION

How did you select UpLab Software and what were the deciding factors?

UpLab had a clear understanding of our need from the beginning and was super fast in working out an agile, efficient and sustainable solution setup with very transparent costs and milestones.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We just exchanged some messages and were ready to go, following this process: Design Briefing Technology Concept (React) Exchange of open questions with bank end, design, product teams Project setup Development Testing Roll out

How many people from the vendor's team worked with you, and what were their positions?

Senior Developer Front End Feveloper

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All goals were achieved and exceeded by UpLabs participation in the whole process. They also helped finding solutions for our blind spots, specifications we missed to define and made suggestions that helped to improve our services.

Our website became much faster and is now 100% responsive, which is a result from their good testing as well.

Describe their project management style, including communication tools and timelines.

Regular updates on Slack and GitHub, very fast in responding.

What did you find most impressive or unique about this company?

UpLab is fast, agile and really understands the needs for a project to use the best technology.

Are there any areas for improvement or something they could have done differently?

Not really.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of CC Expertise, a small company specialized in contact center software and services. We have a couple of tools, including a dashboard solution with a mobile app connected to it, used to manage notifications and mobile metrics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UpLab Software?

I started the mobile app project with another company, and they didn’t deliver good work at all. I had to stop working with the initial developer, even though they had the knowledge on the project. That’s when I had UpLab come in.

SOLUTION

What was the scope of their involvement?

UpLab provided design and development for a mobile app. It was built in React Native, and it’s soon to be published on the Apple Store and Google Play. We have our own team working on the backend side, so UpLab worked mainly on the frontend of the mobile app. I also involved them in building the API between the backend and the mobile frontend.

It’s a very complex application, with authentication, backup and restore procedures, and a lot of API exchanges. It uses Google Firebase for notifications.

What is the team composition?

I worked with two of their resources, and Ihor (CEO) was my main contact.

How much have you invested with them?

The project cost has been around $25,000.

What is the status of this engagement?

We started working with UpLab in December 2019, and we’re finishing the first phase now. The app was supposed to be ready earlier, but I made some changes that caused a delay. The next phase will start in a couple of weeks, to build additional features.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

UpLab fixed all the issues we had, and they thought ahead. Some developers are good at coding but not at documenting things. UpLab’s team was very methodical, structured, and forward-thinking, and they put effort into documentation. I appreciated that, as opposed to just having someone execute a task without thinking about how to do it right.

The app is usable and optimized in terms of performance, and it’s got the right look and feel to appeal to end-users. UpLab is constantly thinking of how to make the app user friendly, and they challenge me when I give them specifications that aren’t optimal. 

How did UpLab Software perform from a project management standpoint?

They used a reporting tool and set it up to automatically send me a daily report of the hours worked. Their developers logged time down to tens of minutes, and I never got the impression that I was paying too much. 

The communication was excellent, especially with Ihor, who is very structured. I know that this isn’t a major point for geeks and developers, and most of them don’t like documentation, but this was different with Ihor. It was a day and night difference compared to my previous developer.

What did you find most impressive about them?

My main concern was on performance. It’s a big application, and I wanted it to have fluid navigation and fast reaction times. With most mobile apps, even paid ones, the first thing people do if they don’t react instantly is abandon them. I’m building a business mobile app, so the main success criteria for me were to have something that performed well and was visually appealing.

Are there any areas they could improve?

I’m very strict, but UpLab is a structured group. I didn’t have to remind them to write invoices, and they were quite honest about the skills they had. Anyone could improve in terms of technical skills, but they’ve been fine for me so far.

Do you have any advice for future clients of theirs?

I still have a project with them, so I wouldn’t want someone else to take them away. Trust was easy to gain with my previous developer, but UpLab is very trustworthy, and other clients would be safe going with a choice like them.

BACKGROUND

Please describe your company and your position there.

DataEngi LLC is an IT company that solves tough challenges with cutting-edge technology and deep business analysis. We provide consulting, custom software development, IT outsourcing, data science research, and enterprise platform integration. I'm the co-founder and information security consultant.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UpLab Software?

We're developing a data wrangling solution and hired UpLab Software to build a UI service from scratch. 

What were your goals for this project?

We wanted to build a clean UI that fulfilled business requirements. We also needed to integrate these services with our security infrastructure and CI/CD GitLab workflow.

SOLUTION

How did you select this vendor?

UpLab Software had good recommendations from previous customers. Our key criteria were a results-oriented approach, expertise in cutting-edge technologies, and an agile workflow. 

Describe the project and the services they provided in detail.

UpLab Software provided full-stack web-development services. They use Meteor, Node.js, GraphQL, React, MongoDB, PostgresQL, Keycloak IDM, and Kubernetes. The main application interface is a GraphQL API. Our challenge was transferring the knowledge and the theory behind the concept. With only hours to learn the product, they needed to begin development quickly.

What was the team composition?

Our product owner works with remote developers and a QA engineer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our backend team works better and faster with their frontend developers. UpLab Software has offered many practical recommendations and enhancements.

How was project management arranged and how effective was it?

We communicate well with UpLab Software. We plan sprints and demos.

What did you find most impressive about this company?

I'm impressed by how easily they acclimated to our in-house technology and practices.

Are there any areas for improvement?

We experienced a slight delay because we failed to articulate our requirements and priorities in the beginning. Clients should clearly explain their goals.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder at Ovaloid, a product development firm that provides both hardware and software prototyping services. I work on the software dev side.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UpLab Software OÜ?

We needed a partner to help build an internal mobile app. We would handle the UX/UI and business logic, but we wanted a partner to build the app in React Native.

SOLUTION

What was the scope of their involvement?

We worked with UpLab Software OÜ to create our project documentation and determine the scope of the overall project. Once that was defined, they built a timeline for the project and provided a budget and resources list. After agreeing to that, they began software dev, working on the frontend to match our UX/UI designs to the app itself. They also worked on the services and database dev, using React Native to build the app so it could run on both iOS and Android.

After dev was finished, they set up our testing servers to test the app and begin debugging and QA. When we completed that phase, they helped set up the deployment and launch the iOS and Android apps. In total, the app has six API integrations, a basic user registration, and GPS geolocation.

What is the team composition?

We had one main point of contact and two others if the first wasn’t available.

How did you come to work with UpLab Software OÜ?

We found them on Upwork. We interviewed three different agencies and chose UpLab Software OÜ because they had a strong presence in the React Native community. They were newer to Upwork than the other two groups, but they had more experience in React Native, so I hired them.

How much have you invested with them?

We spent between $5,000–$10,000.

What is the status of this engagement?

We worked together from November 2017–February 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Working with UpLab Software OÜ was the best experience I’ve ever had of working with an external team. The app ran great, and we even started working on a different project together.

How did UpLab Software OÜ perform from a project management standpoint?

Usually, working with a remote team can be challenging, but UpLab Software OÜ made it incredibly easy. We used Slack and email to communicate, and I was always able to contact them. The team is easy to work with, and they had a simple way of visually presenting their plan and progress.

What did you find most impressive about them?

They provided feedback on our original plan to improve the project and make the product as good as possible. They offered a competitive price that I probably couldn’t have gotten from any other company. We didn’t have any frustrations, and they quickly delivered high-quality code.

Are there any areas they could improve?

The time difference and language barrier are potential areas of miscommunication. We didn’t have any major problems, but they could cause problems.

Do you have any advice for future clients of theirs?

I don’t have any advice.

BACKGROUND

Please describe your company and your position there.

I´m Co-Founder of the Startup 'MeinBau' where we´re developing an innovative platform for private construction Projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UpLab Software OÜ?

We were looking for a software company which knows how to bring the 'think big start small' principle on the ground. Ihor (CEO, UpLab Software OÜ) and his team are in this field really great, they are great in requirements-engineering, setting up a scalable architecture and iterative development.

What were your goals for this project?

Developing the iOS and Android app with a powerful database in the backend and developing a Landing page with Blog, Forum, Videos, etc. Very important for us as a start-up was 'Design 2 budget' but also 'fit for future'.

SOLUTION

How did you select this vendor?

UpLab was recommended by a developer with whom we were collaborating in the past.

Describe the project in detail.

First, we started with UpLab to create a big picture and a roadmap with rough estimations (time & money). Afterward, we defined and set up the software-development-process (in Jira and Gitlab) and infrastructure. Next step was to create an estimate for the user-stories for the first release and start coding - we had three streams (App, Backend, Landing-Page).

What was the team composition?

UpLab was working with three developers, together with our team which worked together with our designer and business-analyst.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We launched our product and the first Feedback of users and potential Partners have been very positive!

How effective was the workflow between your team and theirs?

Our process/workflow was very effective because Ihor is not only a great developer but also a very structured engineer. From the first day, we´re using Jira to have complete traceability for all Tasks/Bugs.

What did you find most impressive about this company?

They really love their work and they really dive deep into the idea of the Project and make always good suggestions and improvements.

Are there any areas for improvement?

Not now.

BACKGROUND

Introduce your business and what you do there.

I am the founder and an executive of a company that develops and markets an enterprise SaaS solution in Europe, North America and Asia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address?

Our goal is to deliver software that is highly scalable, secure, and user-friendly. We need to deliver a large set of features within a short time frame and at a reasonable cost.

SOLUTION

What was the scope of their involvement and team dynamic?

UpLab is responsible for the development, Quality Assurance, DevOps and security aspects, including ISO complicance. We work closely together as if they are part of our company.

What's the status of this engagement?

This is an ongoing engagement.

RESULTS & FEEDBACK

How did your relationship with your partner evolve?

As we have been working together for 5 years now our relationship is very strong and UpLab is a trusted partner responsible for the development of our solution.

How was their project management handled?

UpLab handles project management in a highly efficient and professional way. They are easy to work with, transparent, always keen to hep the business succeed and very collaborative.

How did they address challenges?

UpLab always addressed challenges with a very positive, can-do attitude. There is not one challenge we have faced for which they did not proactively
work and delivered a solution.

What were their strengths?

They are very engaged, technically strong, they have a positive attitude and work hard to meet goals.

In what ways can they improve?

I cannot think of ways they could improve.

What advice do you have for clients with similar needs to yours?

UpLab is the best development company I have worked with. We highly recommend them.

UPDATED REVIEW

This review was published on July 9, 2019.

CEO, IT Company

IT Services

11-50 Employees

Zurich, Switzerland

Zurich, Switzerland 

$50,000 to $199,999

Jun 2018 - Ongoing

Project summary

UpLab Software provided the client with subcontracted resources to engineer and test an enterprise web application. They continue to enhance its functionality.  

Feedback summary

UpLab Software delivered a scalable and high-performing solution that met stringent industry standards. The team’s meticulous approach, unrivaled expertise, and smooth workflow make them a preferred development partner.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of a company that develops and markets an enterprise web application. This tool is meant for strategic alliance and business development managers and their stakeholders.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UpLab Software?

We hired them for software design and development.  

What were your goals for this project?

Our goal is to deliver software that is highly scalable, secure, and user-friendly. We want to achieve this goal within a short time frame and at a reasonable cost.

SOLUTION

How did you select this vendor?

We reviewed several vendors on different sites and tried a few other vendors. The deciding factors for selecting UpLab Software was their deep technical proficiency, clear communication, and attention to detail.

Describe the project and the services they provided in detail.

UpLab Software has been our key development partner for over a year now. They are responsible for creating our software application and developing new features. They’ve also tested our web application.

What was the team composition?

Currently, we work with six developers and one QA engineer from their team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our solution has become truly scalable, secure, and feature-rich. The UpLab Software team has been highly proactive and effective in developing the platform. They’ve helped us meet the needs of our enterprise customers, including extremely large organizations with strict requirements.

How was project management arranged and how effective was it?

Project management has always been effective, with a good process in place to track development. We communicate daily about progress or any issue that requires attention.

What did you find most impressive about this company?

The team is highly skilled, totally engaged, and committed to the success of the project. They collaborate extremely well and always find solutions, no matter what issue they face.

Are there any areas for improvement?

At the moment, we are quite satisfied with UpLab Software and cannot think of any areas for improvement.

Star Ratings

Overall rating: 5

UpLab Software has been our best development partner so far. They are highly competent and professional. It has been a pleasure to work with them.

Quality: 5

They always deliver high-quality work.

Cost: 5

The cost is competitive for the quality of the services they offer.

Schedule: 5

Scheduling has not been an issue.

Willing to refer: 5

I would refer them without any hesitation.