Upcode

BACKGROUND

Please describe your company and your position there.

I am the VP of our National Division

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Upcode, and what were your goals?

Establish a professional working website for our new division

SOLUTION

How did you select this vendor and what were the deciding factors?

Worked with them in the past (Orion Service Group)

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

New Website

How many people from the vendor's team worked with you, and what were their positions?

One point of contact - QB

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Up and running and on time

Describe their project management style, including communication tools and timeliness.

Consistent email communication and video conference when needed

What did you find most impressive or unique about this company?

They had great response times and cadence.

Are there any areas for improvement or something they could have done differently?

We could have shortened the time on some back and forth with editing (clarification and communication). This was at times a challenge for both parties