TTT Studios

BACKGROUND

Please describe your company and position.

I am the CFO of Ginkgo Health

Describe what your company does in a single sentence.

Technology company in the digital health industry, providing AI solution for personalized exercise prescriptions to 45+ population.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TTT Studios to accomplish?

• Build the front end of the application

SOLUTION

How did you find TTT Studios?

Referral

Why did you select TTT Studios over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Great expertise on the Unity engine

How many teammates from TTT Studios were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Front end development of the application, integration with the backend functionalities, troubleshooting bugs and glitches, Q&A for new versions of the application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful development of the ground base of the front end side, implementation of new functions and features into the app, continuous releases of new version updates, bug fixes on both the technical and design side, due diligence and quality control on the usability and user experience of the application.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely responses and iterations on the way we work together, always communicated on a frequent basis for any deliverables and priorities, great project management skills and workflow, really satisfied with our partnership since the start.

What was your primary form of communication with TTT Studios?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

TTT Studios has a great culture and is really entrepreneurial, eager to help improve the product and provides valuable feedback and opinions based on independent thinking instead of just following instructions

Are there any areas for improvement or something TTT Studios could have done differently?

It would be great to improve the stability of team members whose working on a continuous, as it is costly to onboard a new member from fresh. The work efficiency will only catch up after a couple months of onboarding. At the end, the customer has the incur this cost of onboarding.

BACKGROUND

Please describe your company and position.

I am the Virtual Programs Coordinator of (a/an) Non-profit

Describe what your company does in a single sentence.

We provide ongoing educational support to Canada’s at-risk children throughout their school years, nurturing mind, body, and social health so they are empowered to succeed.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TTT Studios to accomplish?

• To create a customized platform for our online programs

SOLUTION

How did you find TTT Studios?

Online Search

Why did you select TTT Studios over others?

• High ratings
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

• program registration form and submission page
• student, staff, and admin login pages
• staff activation email
• student password generator
• for admin: content library, pod management, student management, attendance management, staff management, end program year and export data
• for staff: dashboard with upcoming sessions and content, pod details (members, days, time), student's parent info, attendance and points, edit meeting link, view submitted journals/challenges
• for students: dashboard with upcoming sessions and content, pod details (members, days, time), pod leaderboard, profile icon options, points and badges, submit journals/challenge

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Client and volunteer ease of use

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was quite responsive. It was new for them to work with a non-profit, and a more constrained budget, but they were able to find creative and simple solutions to meet our needs.

What was your primary form of communication with TTT Studios?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everyone in the team we worked with was very knowledgable and hands-on, if they weren't sure of something they would check and get back to us.

Are there any areas for improvement or something TTT Studios could have done differently?

Sometimes there was a component of a feature we thought would be included because it was needed to make the feature properly functional, but then found out it wouldn't be without additional cost. So just being more clear on those things.

BACKGROUND

Introduce your business and what you do there.

Our company is a consulting company that provides training in a variety of sectors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TTT Studios?

We needed someone to consult us on developing a web or mobile app.

SOLUTION

What was the scope of their involvement?

We used the expertise of TTT Studios in the consulting phase of our app development project. They helped us identify the potential costs, the features to be implemented, and the advantages of building an app — they essentially explored the process that we needed to go through to create the app, and whether or not it was something our company would want to move forward with.

What is the team composition?

We worked with Jose (CEO), a backend developer, and researchers for the discovery phase.

How did you come to work with TTT Studios?

We initially heard about them from our marketing specialist at the time, who I believe had worked with them in the past.

How much have you invested with them?

We spent just over $25,000 CAD (approximately $20,000 USD).

What is the status of this engagement?

We worked together from April–May 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did exactly what they said they would do and delivered for the price that was initially agreed upon. The team was generally skilled, knowledgeable, and their level of professionalism was superb.

How did TTT Studios perform from a project management standpoint?

Their project management was excellent. They were very easy to work with so I felt very confident about their process — there were no expectations for me to understand what they were talking about, but I was still able to follow along.

We typically communicated through Zoom and emails.

What did you find most impressive about them?

We were very impressed with their level of professionalism.

Are there any areas they could improve?

They could improve on their pricing. They were a great option for development if the cost wasn’t so prohibitive. If they were interested in doing more of the actual development rather than the discovery, they need to take a closer look at their pricing.

Do you have any advice for potential customers?

I suggest following their lead because they make the process so much easier and they do their job well.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of customer success at Marine Learning Systems, an e-learning software company in the maritime industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TTT Studios?

We needed their expertise in mobile app development.

SOLUTION

What was the scope of their involvement?

We had a previous development partner that had to cease business operations, so TTT Studios took over our mobile app development efforts. Their team devised our iOS platform using React Native — we initially wanted it to be solely iPad-friendly, but we reassessed our users’ needs and eventually asked TTT Studios to make it mobile-friendly.

We’ve engaged their team again to manage our mobile app. TTT Studios regularly conducts maintenance services and implements updates on our app features when necessary.

What is the team composition?

We work with four resources from TTT Studios, including a project manager, a developer, and a designer.

How did you come to work with TTT Studios?

TTT Studios was referred to us by our previous development partner. Apart from being a local agency, we chose them because they were a trustworthy team that understood our needs from the get-go.

How much have you invested with them?

We’ve spent around $150,000–$200,000 CAD (approximately $120,000–$159,000 USD).

What is the status of this engagement?

We started working with TTT Studios in July 2019, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve only recently launched our product, so there are no quantitative metrics to share yet. However, our main success metric for TTT Studios has been their ability to deliver a lucrative product, which we can now offer to our customers. Their team has brought our ideas to life, and we’re excited to elevate our operations with the help of this user-friendly application.

How did TTT Studios perform from a project management standpoint?

We communicate via email and conduct weekly calls to discuss the project flow. TTT Studios collaborates harmoniously with our internal team — they adapt well to our processes, which results in an enjoyable working experience. We always trust their capacity to deliver quality results on time.

What did you find most impressive about them?

We’re most impressed with their technical expertise and proactive approach, which allows them to meet our deadlines and expectations.

Are there any areas they could improve?

We’ll appreciate more consistent and transparent status updates from their team. It’s hard to track and evaluate a team’s performance without constant reports to refer to.

Do you have any advice for potential customers?

TTT Studios is a communicative team, and they’re very keen on establishing a friendly relationship with their client. If you match that collaborative energy, you’ll be able to make the most of your engagement with them.

BACKGROUND

Introduce your business and what you do there.

I’m the senior procurement officer for an automotive company in Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TTT Studios?

We needed someone to develop our mobile application.

SOLUTION

What was the scope of their involvement?

TTT Studios developed our mobile app. It is an extension of the vehicle in itself and all of our customers can use it. The app shows the key parameters of the vehicle like the status of the battery, the miles from a charging station, and more. The app is for both iOS and Android.

How did you come to work with TTT Studios?

We had a regular RFP process for all our requirements. TTT Studios was one of the companies invited into the process, which had several stages. Based on all the responses we received, it was unanimous that we should go with them.

What is the status of this engagement?

We worked together from March–September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We evaluated them on a milestone to milestone basis. We were very keen on understanding the architecture of the project. All these factors were evaluated each and every week. We were very happy with them.

How did TTT Studios perform from a project management standpoint?

The project management was very good. They were very professional in managing the timelines and giving us a heads up if there is any risk recognition, as well as in their use of software technology tools. They did weekly and monthly reporting and were very timely.

What did you find most impressive about them?

We didn’t have to lead TTT Studios into anything because they knew what they were doing. They had experience from similar projects. They were on top of things when it came to testing. They were also flexible with the requirements and needs in terms of promoting, branding, and news reports. 

They gave us access to the tools they were using, so we were able to monitor everything that was happening on the screen. It couldn’t have been done better based on the situation they were in during the pandemic. They did the best they could, and they were very good.

Are there any areas they could improve?

No, not that I can think of. TTT Studios did each and every phase very professionally. 

Do you have any advice for potential customers?

TTT Studios is a good company to work with. They have great cloud-based services. This may have been the first time they worked with an automotive company, but they were comfortable and they grasped everything quickly. 

The technologies and the project were new, and they had to interface with big, complicated system applications on our side.

BACKGROUND

Introduce your business and what you do there.

Logikoss is a logistics company. We move cargo via air and ocean from Mexico to different places and vice versa on behalf of clients. I’m the director and one of the shareholders in the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TTT Studios?

We wanted to create a digital platform to offer our services and analyze data better to make better decisions. We hired TTT Studios to help us with this endeavor.

SOLUTION

What was the scope of their involvement?

TTT developed our whole web platform. We had meetings with them to explain what we wanted, and to discuss the progress as we moved on.

The platform displays information on the cargo to be delivered, the clients, and the routes to be used, and it performs data analysis. It logs dimensions and weights, origins and destinations, and preferred routes, and it also provides a list of options based on that. 

Once that’s selected, the customer can track the cargo through the website. On our side, we can use it for customer communication, invoicing, and analysis. TTT Studios developed it on Laravel PHP. 

What is the team composition?

They assigned us a product manager, who was in charge of the whole project. Under him, there was a teammate in charge of design, one for backend development, and one for database content.

How did you come to work with TTT Studios?

We wanted to do the project in Mexico at first, but we couldn’t find a company we were comfortable with in terms of cost and deliverables. Jose (CEO) used to work with us and knew our business well.

We also knew that Jose was responsible and wouldn’t commit to something that couldn’t be done and that we could have an open relationship with him. 

How much have you invested with them?

The system itself cost us $250,000, and we’re paying an average of $5,000 per month for maintenance and upgrades. 

What is the status of this engagement?

We started working with TTT in March 2018, and the system was delivered in August 2018. We’re still working with them on maintenance and upgrades. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TTT Studios delivered what we wanted, and we’re happy with the system. We haven’t had any significant glitches, and any changes we asked for were made quickly. They finished the project within the time and budget we decided on in the beginning.

We had a system in place before, and this one is clearly better. It allows us to analyze client data more accurately, and it makes us look more professional. Our business has grown fivefold since 2018, and I’m sure part of that is due to the platform developed by TTT Studios.

How did TTT Studios perform from a project management standpoint?

We used the scrum methodology. We weren’t used to it, but we learned about it from TTT Studios, and it worked quite well. We had some misunderstandings, but everything was solved within one week. 

What did you find most impressive about them?

We were worried because we’d heard stories about software development, but TTT Studios delivered what we wanted and agreed upon. For us, that’s the most relevant aspect.

Are there any areas they could improve?

They’re in Canada and we’re in Mexico, and that’s always a challenge. I don’t know how they could improve that, but I think it’s easier to overcome now because everyone’s used to Zoom and similar tools. This was not the case two years ago, so it was challenging.

Do you have any advice for future clients of theirs?

We spent a lot of time with them, defining what we wanted. It’s important to know what you want before engaging with them.

BACKGROUND

Introduce your business and what you do there.

I’m the innovation manager at a transportation authority. We’re a department that takes on innovation projects. My role is to provoke innovation and make those ideas come to life.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TTT Studios?

We had a challenge in an area of our operations in how we process people through certain checkpoints. We wanted to look at all the issues in that process to come up with a software solution to address them all.

SOLUTION

What was the scope of their involvement?

I can’t go into too much detail, but we brought in TTT Studios to discover the problem and ideate a solution. We held six workshops and their team had two site visits. We didn’t go as far as development, but we looked at one of their existing software products to adapt to solve our problem.

What is the team composition?

We worked with Jose (CEO, TTT Studios) and Nick (Director of Project Management, TTT Studios) closely.

How did you come to work with TTT Studios?

We heard about TTT Studios through an individual who works at an organization that innovates with us regularly. We met the TTT Studios team and exchanged information about our services. After they met with our team initially, this seemed like a perfect challenge for them to help address.

How much have you invested with them?

We spent less than $50,000 for their discovery and ideation services.

What is the status of this engagement?

We started working with TTT Studios around October 2019 and finished that initiative in 2019. We’re deciding what to do next and may have other initiatives for them to support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

It was great to work with their team. Our stakeholders were impressed by how quickly we moved through the process. If we applied our normal business processes, exploration and ideation would've taken a long time to complete. That was impressive. They helped us to formulate a product vision, user personas and journeys, features and the KPIs of the business impact.

How did TTT Studios perform from a project management standpoint?

We had regular status meetings. Both of our teams had project managers who worked on this project, making the process smooth. They’re located in Vancouver, so we were close. Their team was fantastic and had great communication.

What did you find most impressive about them?

They brought a toolset to workshops that was robust, light, and thorough. Their team ran all activities with us smoothly. TTT Studios’ skillset isn’t found in other companies. They applied a new approach to software development that went well. Their team knew what to do and presented their ideas well. They were open to any changes that we had in mind which made it easy to work with them.

Are there any areas they could improve?

No, nothing sticks out. We had a retrospective with them that went well. There were areas for improvement on both sides that could’ve made us more efficient, but the project was well run.

Do you have any advice for potential customers?

It helps to hold workshops on their site. After we talked about holding workshops here, they came on site but we didn’t have all of the materials to complete the workshop. The next time, we’ll go to their office where they have everything set up.

BACKGROUND

Please describe your company and your position there.

We are a Vancouver based tech start up company. We are hoping to streamline communication among various industries. My role is the coordinator and director of marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TTT Studios?

We hired TTT for the design and production of the clickable demonstration for the application. We will be hiring them also for the full development of the application and web software.

What were your goals for this project?

Our goals for this particular project were to demonstrate most of the capabilities of the application that we hope to create, telling an accurate story of what the experience would be for the user.

SOLUTION

How did you select this vendor?

I actually just found them on Google, and after reviewing some previous client's experiences here on clutch. We met with two other app development firms and this firm stood out the most in terms of professionalism, organization, pleasantry, and of course, quality of final product.

Describe the project in detail.

We met with the studio to go over the main ideas of the project and our goals for what we wanted to offer. We then went into some long discovery workshops to fully plan out the user journeys and organize every detail and step of the app. We went back and fourth, hashing out changes and revisions to improve the app flow and 'user experience'. After a few weeks of seeing the progress and going over each screen individually, we finally finished the demo that we had hoped for.

What was the team composition?

Initially, we met with the president of the company (to go over their systems of work) but once we got involved in the actual project, a project manager was assigned to us to be the primary point of contact. We had meetings involving the project manager as well as two other UX/UI designers. This way everyone was on board could keep on track of what was being said/gone over in meetings. The project manager, however, was the only person we ever actually emailed with, as her passed along our requests and delegated appropriately for the smoothest project possible.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are only at the beginning of launching our idea and meeting with stakeholders. However, we have had a very positive response in meetings thus far!

How effective was the workflow between your team and theirs?

Workflow was great. We often met in person once a week to go over the progress together as a team, and to pick out/explain in detail any revisions that were necessary. The project manager was exceptional in being the mediator for the meetings, keeping everything on track and efficient. It is also important to note that they were really on top of their timelines. They never missed a deadline and were always transparent about progress.

What did you find most impressive about this company?

I found the organizational flow to be the most impressive. I also enjoyed how much brain power and effort they put into the meetings. Rather than only listening to what we had to say, they did their best to brainstorm solutions and other ideas to assist us in the process.

Their office is also very comfortable and pleasant to meet at. They definitely had our best interest at heart. They never tried to upsell their services. They were very honest when advising us of the best solution to fit our specific needs, even if it would be 'less' business, work, or money for them.

Are there any areas for improvement?

We thought hard about this one. I don't think any of us could think of how this process could be any better. It was smooth, seamless, and as easy as an app design process could be. They were responsive, thoughtful, efficient, and left us with a product that looked amazing.

BACKGROUND

Introduce your business and what you do there.

Later.com is a social media scheduler centered mostly around Instagram for small and medium-sized businesses. I’m one of the co-founders and the CTO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TTT Studios?

We needed more bandwidth in terms of our app. We have our own iOS team in-house but needed to push through a few more features.

SOLUTION

What was the scope of their involvement?

TTT Studios helped create our iOS mobile app called Quick Schedule, which allows users to set a recurring schedule for their posts. We assigned certain features to their team, providing a rough wireframe and a spec. Their designers would work on the assignments first, then their developers. Working on the mobile version of the app, they built heavily requested features such as timeslot creation and management.

What is the team composition?

We had regular contact with four people. The team included two major developers, a product manager, and a designer.

How did you come to work with TTT Studios?

We wanted a local partner in Vancouver, which narrowed our search quite a bit. We also needed a company with a real mobile focus. I knew the founders of TTT Studios from the Vancouver tech scene. After getting bids, we ended up picking two companies and gave them different projects. TTT Studios was one of them.

How much have you invested with them?

When the dust settles with billing, I’d say we spent $30,000 on the project.

What is the status of this engagement?

We first met in July 2019. The project was completed but we have an ongoing relationship with them now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were going to two companies, trying to figure out which one we worked with best. It was by far TTT Studios. Compared to other providers, they were smooth to work with at the administrative level. The features have worked amazingly. They provided code that was definitely up to our standards.

How did TTT Studios perform from a project management standpoint?

Slack was our primary method of communication. We also had meetings with them here and there. Our team had a light touch with management, which was nice. We didn’t need to hold their hands. We gave the specifications and they ran from there, getting things signed off by our team along the way. Project management was definitely measured by how much we didn’t have to think about the work and we didn’t have to think about it much at all.

What did you find most impressive about them?

We didn’t have to explain what we were trying to do a lot. We dropped them into an existing app, so they had to pick up concepts about our domain model. TTT Studios understood our project goals quickly.

Are there any areas they could improve?

We only had one revision on the code for a few design aspects and TTT Studios received the style guide after the fact. They could have been more proactive in getting our internal style guidelines for the code. That’s about it. We got through it once we did the first revision.

Do you have any advice for potential customers?

Have a good spec to provide. We saved a lot of time by providing a wireframe. A rough wireframe beats no wireframe.

BACKGROUND

Introduce your business and what you do there.

I work for a professional services firm. I’m the head of our innovation center.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TTT Studios?

We’re looking for a way to use technology as a way to check in our guests without the use of human intervention.

SOLUTION

What was the scope of their involvement?

TTT Studios provided us with a virtual assistant that uses AI and facial recognition to check people in. I approached their team with our challenge, suggesting we use their AI platform. At that point, they were still rolling out functionalities. We worked together to scope out our business requirements to build out the solution based on those. Their team was responsible for designing, building, and deploying the entire solution.

What is the team composition?

We engaged with around five people. The team included a designer, developer, tester, business analyst, and project manager.

How did you come to work with TTT Studios?

Their office happens to be right across the floor of ours. Through other opportunities, we have a relationship with them and started to approach them to solve our challenge. Their level of service and skill they have on their team set them apart.

What is the status of this engagement?

We worked with TTT Studios from January 2019–April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since opening our center five months ago, we’ve been able to check-in upwards of 4,000 guests. The product works seamlessly with an excellent UX. It’s been extremely beneficial to capture the information of our guests as a way to communicate with them afterward. It has also allowed us to start the conversation about data privacy and the use of facial recognition.

Every time I approached them with another challenge or idea, they’re the first to say that they’ll look into it. They never said no. TTT Studios employs a smart team that’s easy to work with and always willing to go the extra mile. They’ll look into any potential functionality to see if it’s possible.

How did TTT Studios perform from a project management standpoint?

They’re great at following through, giving us regular updates. When we’re going through the project, we scoped out the requirements, and then their team would go off and do the work. Since we worked closely together, we were in constant communication. There was never a time where I felt that I didn’t know what was going on. The deadlines that we established were met, and their team did everything that they possibly could to ensure the portal was live when we needed it to be. I believe they used Jira internally, but I didn’t have any exposure to it because of our environment. We’re not able to interface with a lot of external tools.

What did you find most impressive about them?

Traditionally speaking, TTT Studios is a mobile app developer. They’ve demonstrated their ability to move beyond that one area of expertise into a different set of technologies. Their team is developing technology that other companies haven’t figured out. Their business analysts are MBA grads that exhibit the business acumen to think through challenges beyond usability and design.

In terms of working with them over anyone else, it goes back to the fact that they’re collaborative. They look at their users’ needs and overall business, wanting to go beyond developing a simple application. Investing in a platform solution that’s going to enable operations and affect the bottom line is something they’re always thinking about.

Are there any areas they could improve?

During testing and building out new functionalities, it is helpful to understand what’s going on. They’ll always say yes to more work, but I also think in certain aspects, it’s almost detrimental to the process. They’ll build and build, and then never have an actual product to send to market. I think that understanding specific functionality and being true to their roadmap would help that in the future.

Do you have any advice for potential customers?

Clients will appreciate their honesty and the ease of working with TTT Studios. Listen to them because at the end of the day, they’re experts and the rest of us are not. You should let them do their jobs because they know the product and technology better than you do. If a company tells you to consider a platform approach instead of building out an app, I think their advice is sound, and customers should take it.