Empowering Business Through Technology

Silver
VERIFIED

TTT is an award winning Digital Innovation Studio, building custom software for more than 200 clients around the world. We work with industry leaders and challengers who have ambitious goals and see the value in re-shaping their industries through technology.

 

Some of our key services

  • Custom enterprise software development
  • UX/UI Design
  • Mobile app development
  • Web Development
  • Systems Integration
  • Consulting

 

Spaces we’ve worked in

  • Healthcare
  • Education
  • Entertainment
  • Government
  • Social
  • Transportation
  • Retail
  • Telecom Services
  • Mining
  • Real Estate
  • Media
  • Electronic
  • Automotive
  • Shipping
  • Communications
  • Fintech
  • Non-Profit
  • Security Encryption
  • Tourism
 
$50,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2010
Show all +
Vancouver, Canada
headquarters
  • 777 Dunsmuir Street #1250
    Vancouver, BC V7Y 1G6
    Canada

Portfolio

Key clients: 
KPMG  |  FortisBC  |  The Mortgage Alliance Company of Canada  |  SHOES.com  |  Harbour Air  |  Mojio  |  American Medical Association  |  Sengled  |  City of Surrey  |  Revols
FortisBC Image

FortisBC

TTT Studios built the iOS and Android app for FortisBC allowing British Columbians greater access to their utilities accounts online. The app allows FortisBC customers to view their current bill, billing history, report outages, and monitor energy consumption levels in their household. The app also integrates seamlessly with FortisBC's existing web portal.

Yervana Image

Yervana

TTT Studios designed and built the iOS app for Yervana; A marketplace where travellers and adventure seekers can connect with local guides to partake in catered and customized activities. Through the mobile app, users can find authentic and personal experiences unattainable by looking in a guide book. They will be able to meet new people and enjoy excursions, all with a local flavour. We’ve designed and developed an intuitive

interface where users can search for activities based on city, event category, date, and price. Within the explore view, users can scroll through a list of experiences based on their given criteria and schedule adventures with hosts through a sleek calendar booking feature. The Yervana app offers an entirely new way for travellers to plan their next adventure.
The Mortgage Alliance Company of Canada Image

The Mortgage Alliance Company of Canada

TTT Studios revamped the MortgageBOSS platform, transforming their legacy software, and increasing performance by up to 10 times. This included the addition of many new features, and the implementation of a vastly improved user experience. 

Harbour Air Image

Harbour Air

TTT Studios has built and maintained both a customer-facing and maintenance app for the Harbour Air Group, the largest all-seaplane company in the world. The Harbour Air app makes it easier for travellers to reserve flights, and check the status of arrivals and departures. For their Operations staff, TTT Studios developed an iOS app integrated into a backend maintenance system that enables more cost-effective and reliable

tracking of all airplane maintenance. This app saves the company both time and money, while reducing paperwork for both mechanics and managers.  
Sengled Image

Sengled

Snap by Sengled was experiencing high return rates in their North American division and approached TTT Studios to help remedy this. After conducting extensive user testing, our designers analyzed the feedback, and revamped the user experience for the Snap app. We implemented a design that was clear, easy to use, and intuitive decreasing Sengled’s Snap returns by 50%.

Revols Image

Revols

Raising over $2.5 million dollars on Kickstarter, Revols sold 12,000 earphones before the product was even released. The customizable earphones molds to the unique shape of your ears to deliver the best sound quality possible with the highest level of comfort. TTT Studios built the interactive iOS and Android app behind Revols. The app connects to the earphones through Bluetooth technology, triggering the molding process with

a step by step guide. The Equalizer feature offers preset acoustics that allow the listener to choose between different music genres (Rock, R&B, Acoustic etc.). It also allows them to customize their own EQ settings and save it as a preset. The Soundscape feature is a noise cancelling technology that takes the listener’s physical environment into consideration. Whether they’re on an airplane, train or outdoors, the listener can adjust the setting on the app and optimize the sound for any situation. Working hand in hand with the hardware team, TTT Studios developed the communication layer that interacts directly between the iOS app and the earphones. We used BLE (Bluetooth Low Energy 4.0) for discovery, connection and data transmission, and Bluetooth Classic for music streaming.
Mojio Image

Mojio

For Mojio, one of the leading platforms in the connected car economy, TTT Studios has built iOS and Android apps that connect Mojio’s 3G+GPS device to drivers’ smartphones and smart devices. TTT Studios developed two iOS and Android apps (as well as two Apple Watch apps) that are deeply integrated into the Mojio platform, and leverage TTT Studios' expertise in UI/UX and design-first philosophy. One of these apps (Gauge) works

like a personal mechanic, putting everything from basic maintenance reminders, to diagnosing car trouble, to being ready for vehicle recalls in a driver’s control. Another app (Cloak) keeps a driver’s automobile secure by tracking its location, so it can found if stolen, or found if “lost” in a parking lot.
City of Surrey Image

City of Surrey

The City of Surrey approached TTT Studios to assist with the momentous mission of moving all of their citizen facing services that had existed on multiple unconnected websites and back ends to one portal. This portal allows a user to log in with one user name and password and access all of the City of Surrey’s online offerings in one place. TTT Studios was chosen to lead parts of this project due to their experience with agile

development as well as their skills with Node js. Working closely with the City of Surrey, TTT Studios has completed development on two important components of the portal. The Fire Safety App and the Parking Ticket App. The Fire Safety App allows licensed professionals to apply, submit and have approved a building’s fire safety proposal. The Parking Ticket App allows a user who received a parking ticket to pay their parking ticket online.

Reviews

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UI/UX Design & App Development for Tech Startup

"They definitely had our best interest at heart."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. - Nov. 2019
Project summary: 

TTT Studios provided UI/UX designs for a tech startup up. The team designed, produced a clickable prototype and developed an application.

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Director of Operations & Marketing, Tech Company
 
Verified
The Review
Feedback summary: 

While the app has not yet launched, the internal team has received positive feedback from stakeholders. TTT Studios establishes an effective workflow to ensure communication between teams. The team provides a high-level of customer service and support.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a Vancouver based tech start up company. We are hoping to streamline communication among various industries. My role is the coordinator and director of marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TTT Studios?

We hired TTT for the design and production of the clickable demonstration for the application. We will be hiring them also for the full development of the application and web software.

What were your goals for this project?

Our goals for this particular project were to demonstrate most of the capabilities of the application that we hope to create, telling an accurate story of what the experience would be for the user.

SOLUTION

How did you select this vendor?

I actually just found them on Google, and after reviewing some previous client's experiences here on clutch. We met with two other app development firms and this firm stood out the most in terms of professionalism, organization, pleasantry, and of course, quality of final product.

Describe the project in detail.

We met with the studio to go over the main ideas of the project and our goals for what we wanted to offer. We then went into some long discovery workshops to fully plan out the user journeys and organize every detail and step of the app. We went back and fourth, hashing out changes and revisions to improve the app flow and 'user experience'. After a few weeks of seeing the progress and going over each screen individually, we finally finished the demo that we had hoped for.

What was the team composition?

Initially, we met with the president of the company (to go over their systems of work) but once we got involved in the actual project, a project manager was assigned to us to be the primary point of contact. We had meetings involving the project manager as well as two other UX/UI designers. This way everyone was on board could keep on track of what was being said/gone over in meetings. The project manager, however, was the only person we ever actually emailed with, as her passed along our requests and delegated appropriately for the smoothest project possible.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are only at the beginning of launching our idea and meeting with stakeholders. However, we have had a very positive response in meetings thus far!

How effective was the workflow between your team and theirs?

Workflow was great. We often met in person once a week to go over the progress together as a team, and to pick out/explain in detail any revisions that were necessary. The project manager was exceptional in being the mediator for the meetings, keeping everything on track and efficient. It is also important to note that they were really on top of their timelines. They never missed a deadline and were always transparent about progress.

What did you find most impressive about this company?

I found the organizational flow to be the most impressive. I also enjoyed how much brain power and effort they put into the meetings. Rather than only listening to what we had to say, they did their best to brainstorm solutions and other ideas to assist us in the process.

Their office is also very comfortable and pleasant to meet at. They definitely had our best interest at heart. They never tried to upsell their services. They were very honest when advising us of the best solution to fit our specific needs, even if it would be 'less' business, work, or money for them.

Are there any areas for improvement?

We thought hard about this one. I don't think any of us could think of how this process could be any better. It was smooth, seamless, and as easy as an app design process could be. They were responsive, thoughtful, efficient, and left us with a product that looked amazing.

5.0
Overall Score Very impressed! I would not go to any other app development studio in the future.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always made time to meet, gave calendar confirmations, and were never late for a meeting.
  • 4.0 Cost
    Value / within estimates
    I think the cost for developing the app is a bit more steep here than other places, but well worth it. You definitely get what you pay for.
  • 5.0 Quality
    Service & deliverables
    The quality was exceptional. The design was thoughtful and laid out beautifully. They worked really hard.
  • 5.0 NPS
    Willing to refer
    I want to refer my tech friends to apply to work here. The experience to be gained and the work environment looked awesome.

Features Dev for Content Scheduling iOS App

"TTT Studios understood our project goals quickly."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2019 - Ongoing
Project summary: 

TTT Studios supported the development of a mobile social media scheduler app for iOS. Following a wireframe and guidelines, the team built features including timeslot creation and management capabilities.  

The Reviewer
 
11 - 50 Employees
 
Vancouver, Canada
Ian MacKinnon
Co-Founder & CTO, Later.com
 
Verified
The Review
Feedback summary: 

TTT Studios provided high-quality code and delivered well-functioning features to the satisfaction of stakeholders. The team was capable and diligent, limiting unnecessary oversight. Their industry knowledge supported efficient collaboration, which positions them well for future engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Later.com is a social media scheduler centered mostly around Instagram for small and medium-sized businesses. I’m one of the co-founders and the CTO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TTT Studios?

We needed more bandwidth in terms of our app. We have our own iOS team in-house but needed to push through a few more features.

SOLUTION

What was the scope of their involvement?

TTT Studios helped create our iOS mobile app called Quick Schedule, which allows users to set a recurring schedule for their posts. We assigned certain features to their team, providing a rough wireframe and a spec. Their designers would work on the assignments first, then their developers. Working on the mobile version of the app, they built heavily requested features such as timeslot creation and management.

What is the team composition?

We had regular contact with four people. The team included two major developers, a product manager, and a designer.

How did you come to work with TTT Studios?

We wanted a local partner in Vancouver, which narrowed our search quite a bit. We also needed a company with a real mobile focus. I knew the founders of TTT Studios from the Vancouver tech scene. After getting bids, we ended up picking two companies and gave them different projects. TTT Studios was one of them.

How much have you invested with them?

When the dust settles with billing, I’d say we spent $30,000 on the project.

What is the status of this engagement?

We first met in July 2019. The project was completed but we have an ongoing relationship with them now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were going to two companies, trying to figure out which one we worked with best. It was by far TTT Studios. Compared to other providers, they were smooth to work with at the administrative level. The features have worked amazingly. They provided code that was definitely up to our standards.

How did TTT Studios perform from a project management standpoint?

Slack was our primary method of communication. We also had meetings with them here and there. Our team had a light touch with management, which was nice. We didn’t need to hold their hands. We gave the specifications and they ran from there, getting things signed off by our team along the way. Project management was definitely measured by how much we didn’t have to think about the work and we didn’t have to think about it much at all.

What did you find most impressive about them?

We didn’t have to explain what we were trying to do a lot. We dropped them into an existing app, so they had to pick up concepts about our domain model. TTT Studios understood our project goals quickly.

Are there any areas they could improve?

We only had one revision on the code for a few design aspects and TTT Studios received the style guide after the fact. They could have been more proactive in getting our internal style guidelines for the code. That’s about it. We got through it once we did the first revision.

Do you have any advice for potential customers?

Have a good spec to provide. We saved a lot of time by providing a wireframe. A rough wireframe beats no wireframe.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development of Check-In Portal for Professional Service Firm

"The product works seamlessly with an excellent UX."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. - Apr. 2019
Project summary: 

TTT Studios created an AI product that acts as a virtual assistant with facial recognition. It was built to ease the check-in process for guests. They were involved in designing and deploying the platform.

The Reviewer
 
10,000+ Employees
 
Vancouver, Canada
Clients & Alliances Manager, Financial Advisory Firm
 
Verified
The Review
Feedback summary: 

TTT Studios delivered a high-quality AI product that eased the check-in process and other processes within the organization. Their skilled team has expertise in a variety of technologies. They’re communicative, responsively meeting deadlines. Their collaborative approach was also noteworthy.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for a professional services firm. I’m the head of our innovation center.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TTT Studios?

We’re looking for a way to use technology as a way to check in our guests without the use of human intervention.

SOLUTION

What was the scope of their involvement?

TTT Studios provided us with a virtual assistant that uses AI and facial recognition to check people in. I approached their team with our challenge, suggesting we use their AI platform. At that point, they were still rolling out functionalities. We worked together to scope out our business requirements to build out the solution based on those. Their team was responsible for designing, building, and deploying the entire solution.

What is the team composition?

We engaged with around five people. The team included a designer, developer, tester, business analyst, and project manager.

How did you come to work with TTT Studios?

Their office happens to be right across the floor of ours. Through other opportunities, we have a relationship with them and started to approach them to solve our challenge. Their level of service and skill they have on their team set them apart.

What is the status of this engagement?

We worked with TTT Studios from January 2019–April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since opening our center five months ago, we’ve been able to check-in upwards of 4,000 guests. The product works seamlessly with an excellent UX. It’s been extremely beneficial to capture the information of our guests as a way to communicate with them afterward. It has also allowed us to start the conversation about data privacy and the use of facial recognition.

Every time I approached them with another challenge or idea, they’re the first to say that they’ll look into it. They never said no. TTT Studios employs a smart team that’s easy to work with and always willing to go the extra mile. They’ll look into any potential functionality to see if it’s possible.

How did TTT Studios perform from a project management standpoint?

They’re great at following through, giving us regular updates. When we’re going through the project, we scoped out the requirements, and then their team would go off and do the work. Since we worked closely together, we were in constant communication. There was never a time where I felt that I didn’t know what was going on. The deadlines that we established were met, and their team did everything that they possibly could to ensure the portal was live when we needed it to be. I believe they used Jira internally, but I didn’t have any exposure to it because of our environment. We’re not able to interface with a lot of external tools.

What did you find most impressive about them?

Traditionally speaking, TTT Studios is a mobile app developer. They’ve demonstrated their ability to move beyond that one area of expertise into a different set of technologies. Their team is developing technology that other companies haven’t figured out. Their business analysts are MBA grads that exhibit the business acumen to think through challenges beyond usability and design.

In terms of working with them over anyone else, it goes back to the fact that they’re collaborative. They look at their users’ needs and overall business, wanting to go beyond developing a simple application. Investing in a platform solution that’s going to enable operations and affect the bottom line is something they’re always thinking about.

Are there any areas they could improve?

During testing and building out new functionalities, it is helpful to understand what’s going on. They’ll always say yes to more work, but I also think in certain aspects, it’s almost detrimental to the process. They’ll build and build, and then never have an actual product to send to market. I think that understanding specific functionality and being true to their roadmap would help that in the future.

Do you have any advice for potential customers?

Clients will appreciate their honesty and the ease of working with TTT Studios. Listen to them because at the end of the day, they’re experts and the rest of us are not. You should let them do their jobs because they know the product and technology better than you do. If a company tells you to consider a platform approach instead of building out an app, I think their advice is sound, and customers should take it.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Development for AI Company

"TTT Studios was reliable and transparent about what they’re capable of doing."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
 
Aug. 2017 - Jul. 2018
Project summary: 

TTT Studios supplied developers to build the frontend of a web application using React and JavaScript. They also created new features, cleaned up the UI/UX, and provided QA services.

The Reviewer
 
51- 200 Employees
 
Toronto, Canada
Director of Product Engineering, Computer Software Company
 
Verified
The Review
Feedback summary: 

Talented and professional, the resources merged well with the existing in-house team and helped speed up work significantly. TTT Studios adapted to internal procedures without complaint. Honesty, openness to feedback, and friendliness made for a seamless workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of product engineering for a computer software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TTT Studios?

We needed to implement quite a few new features into our main product to make a deliverable with a particular client. The web application was very frontend-heavy.

SOLUTION

What was the scope of their involvement?

TTT Studios provided resources for frontend development using a React and JavaScript tech stack. They interacted with our in-house team here and participated in daily standups, retrospectives, and story estimations. They also provided QA services and kept up with our regular releases and regression tests. TTT Studios felt like a part of the in-house production team we have here.

The team improved the performance and the overall user experience through our app. They did a lot of cleanup in the way we manage our tables and our very heavy user interactions with our data. To be able to display that in a meaningful way to our customers is always a challenge. Taking that information and presenting it in a seamless UI has been very helpful.

What is the team composition?

We worked with two developers and one QA person. The main points of contact were Nick (Project Manager, TTT Studios) and Jose (CEO, TTT Studios).

How did you come to work with TTT Studios?

I had worked with TTT Studios on a much larger project, and they were the main development team at the time. They rewrote the entire legacy app into a brand-new tech stack using .NET and React. I worked with them for about year, and the experience was very positive. They were very professional, their code was very well-written, and they were a good culture fit and vibe. Given my prior work experience with TTT Studios, I knew I could depend on them to jump on board very quickly and integrate with the team.

How much have you invested with them?

We spent $300,000.

What is the status of this engagement?

We worked together from August 2017–July 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When one person from TTT Studios went on vacation for about a month, we could see a significant drop in the project’s velocity. It’s hard to separate work that only they did—TTT Studios was a part of the team as a whole.

The team was very professional. The developers respected the libraries that we have and the way we interact with them. They stayed flexible and receptive to feedback, and they were willing to wake up early to coordinate with us.

How did TTT Studios perform from a project management standpoint?

All the project management was handled from our side. With the developers and QA person, we communicated via Slack. We coordinated hours to do our daily standups together through Zoom. We also used a tool for story estimations and retrospectives. Even though TTT Studios was very far away and our teams never met face-to-face, we really feel their presence here.

What did you find most impressive about them?

TTT Studios was reliable and transparent about what they’re capable of doing. They raised risks early. They were aware of our deadlines and called us now and then to see if we need additional help or if there was anything more they can do. They were very empathetic to their clients.

Are there any areas they could improve?

I did not see a very well-structured QA practice from them, but it could be due to the nature of the engagement. Their developers could have adopted more of a testing mindset as well.

Do you have any advice for potential customers?

If you’re in Toronto, getting to know the team is absolutely essential. Try to overcome the barrier of being in different cities through video chat. In my last engagements, I flew over there to get to know the team better. It then became a lot easier to know who I’m talking to, what their strengths and weaknesses are, and their likes and dislikes. For anyone working in Vancouver with them, get to know TTT Studios. They’re very enjoyable to work with. They can be professional as well as good, friendly people. It keeps things fun and productive.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Development of B2B Software Marketplace

“They’re a small team, but they function like a family. Good skill sets and flexibility are key to their success.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June - Sept 2018
Project summary: 

Using provided designs and extensive documentation, Two Tall Totems built a software marketplace platform. The app connects users with relevant technology based on the person’s inputted technical requirements.

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Dan Harrison
Chief Product Officer, Olive Technologies
 
Verified
The Review
Feedback summary: 

Internal and external stakeholders have responded enthusiastically to the platform’s design. Despite stringent scheduling and budget constraints, Two Tall Totems delivered an exceptional product in time for launch. The team provided critical suggestions to enhance the platform’s infrastructure.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the chief product officer of Olive Technologies. We’re building an AI platform that helps businesses buy and sell technology. My co-founder and I come from the enterprise software space, so we’re building a product to automate a large part of the sales process in that field.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Two Tall Totems?

We wanted to build a platform that served as a marketplace between technology buyers and sellers. We already had a firm idea of how the app should look, including fully developed designs and documentation for which frameworks and infrastructures to use. Since I wanted to work with a familiar tool stack, I needed resources who understood Python and React.js. We engaged Two Tall Totems to develop the first iteration of the platform and plan to continue developing this version over the next few years.

SOLUTION

What was the scope of their involvement?

We initially went to them with about 70 pages of designs and documentation for how we wanted the app to work. They then went through them with a fine-toothed comb, making recommendations for better practices. They suggested numerous performance enhancements as well as interesting custom-engineered pieces to bolster the app.

From there, Two Tall Totems developed the first iteration of our platform—from the database to the entire application stack—in a flexible, modular way. They built a robust infrastructure and automated all of the processes, making it easier for us to run with the product afterward. There were a couple of complex components in the app, but the team had a good grasp of all of the technologies involved. This included Python, React.js, Amazon Web Services (AWS), and a content delivery network (CDN) storage.

At its core, the platform connects people to technology based on their requirements. For example, if someone wanted a new email service, they might specify needing web access, browser authentication, multiple inboxes, and so on. Our platform checks those requirements against a database of solutions, mixing and matching available technologies to fulfill user needs.

It’s a dynamic process that uses a fairly complex algorithm. The platform rechecks all inputs in the database every time a user submits a request to find an appropriate solution. As a result, there’s a lot of processing involved. We reshuffle the results based on the order: the more requirements there are, the more accurate the solution list will be.

What is the team composition?

We typically worked with a team of four full-time resources: David (VP of Operations, Two Tall Totems), a project manager, a frontend engineer, and a backend engineer. They also assigned a couple of QA specialists as needed.

How did you come to work with Two Tall Totems?

I found them on Clutch. Because we had specific technical requirements for the designs, frameworks, and infrastructure, I narrowed my search to vendors who could work with Python and React.js. In total, we came up with a shortlist of about 20 companies and contacted each to see how they’d handle our project. We wanted to get a feel for the organizations and how we might work together.

Although they weren’t the cheapest, we ultimately selected Two Tall Totems because they were the strongest agency by far, and they were local. The entire team was stellar; everyone either had a Master’s degree or insane engineering abilities. Their communication was startup-friendly, and they were dynamic, young, and fun. We got the perfect vibe from them, and their culture aligned with ours.

How much have you invested with them?

We spent $90,000 CAD (approximately $69,300 USD).

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s too early for metrics since we don’t have any clients yet. One of the challenges we face is that we need to have data to populate the system before it’s usable to clients. Over the next few weeks, we’ll go in to load in data so that we can invite beta clients to the platform.

From a qualitative perspective, we do have some preliminary feedback. Before we went to Two Tall Totems, all of our designs were created in collaboration with beta customers. One of their feedback sessions involved capturing workflows and figuring out how a client might use the app. When we brought those design specifications to Two Tall Totems, their team helped us refine them and built exactly what we wanted. Beta testers have seen the demo and also love it.

How did Two Tall Totems perform from a project management standpoint?

The dynamic was great. Their project manager served as our direct point of contact, but we also had access to the rest of the team. We used Slack for all of our back-and-forth communication in addition to weekly meetings.

While we could have had more in-person interactions given the proximity, we didn’t necessarily need weekly contact. The meetings were really focused, and they always had a strong agenda about what they’d done and what they planned to do. This was also an opportunity for them to ask rapid-fire questions. They’d listen to our comments and implement those changes. It was a good way of keeping everything on track.

Considering our strict budget and timeline, they managed to finish the engagement within three months. They were on target with every sprint and met our milestone for the launch. The team even did extra work, making small, unprompted changes that were well-appreciated. Having a regular cadence with just the right amount of back-and-forth kept us from slowing down.

What did you find most impressive about them?

Their flexibility is one of their greatest strengths, in terms of timing, collaboration, design expertise, and engineering. When we'd come in for meetings, they were always more than willing to facilitate the discussion all the way through to the complex engineering issues. With the designs, they were able to trust us as the domain experts and forego their typical end-to-end development process. They knew we were experienced enough to produce reliable designs, so they felt confident proceeding straight to the engineering phase.

As for the team, they had exceptional skill sets thanks to their engineering and design abilities. Even though we asked them to work with a technology stack that they didn’t often use, they still delivered exceptional results. We actually couldn't tell that they weren’t using their full-time toolset; rather, they produced work that was comparable to firms specializing in those technology stacks, which was great. It’s a testament to their people’s caliber and intelligence.

Finally, Two Tall Totems is just a really cool community. They’re a small team, but they function like a family. Good skill sets and flexibility are key to their success.

Are there any areas they could improve?

I don’t have any direct feedback on anything they could’ve done better. While our engagement was limited, this was due to our strict budget. We had to have fewer meetings and reduce inter-team collaboration to fit the budget. However, they understood what we wanted to do and were transparent on the things they’d have to cut. We knew about this going in, so I don’t consider this a negative.

Do you have any advice for future clients of theirs?

Be flexible with the process because Two Tall Totems has the expertise to run things. We came in with strict parameters and processes but remained flexible. Had I been more hotheaded and insisted that they stick to the specifications, we wouldn’t have received the product we have today. They were able to make recommendations that ran counter to my initial thoughts, but it was for the better. Trust that the team knows what they’re doing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Mobile App Dev Projects for Sea Plane Operator

"They're always helpful and timely, and the products they create for us are excellent."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2013 - Ongoing
Project summary: 

Two Tall Totems improved an existing iOS travel app, and are now supporting that app and configuring it for Android. They also developed an iPad task-tracking app from scratch and maintain the customer website.

The Reviewer
 
51-200 Employees
 
Vancouver, Canada
Thomas Muller
IT Manager, Harbour Air Seaplanes
 
Verified
The Review
Feedback summary: 

Two Tall Totems’ work boosts efficiency and overall productivity. Their creative, energetic, and communicative approach expedites delivery of ingenious, easy-to-use solutions. Plus, their reasonable price points make them an optimal candidate for long-term partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the IT manager of Harbour Air Seaplanes. We offer scheduled flights and tours from Vancouver to Vancouver Island.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Two Tall Totems?

Our large maintenance department needed to track tasks done on each aircraft, including the time spent on each task, so we decided to build an app.

Previously, another vendor developed a passenger-facing iOS app for researching and booking flights, but we didn’t like the support they provided, so we needed to find a new development team for the new project.

SOLUTION

What was the scope of their involvement?

We’ve worked with them on several projects. The first was developing our task-tracking app, and do so in a way that made it easy for our technicians and maintenance managers to use on their iPads.

Since they performed well there, we asked them to help configure the passenger app. They made some useful updates, provide general support for the app, and are now building it out for Android.

We also handed over our web development to them. As with our previous app developer, our previous web developers didn't provide good support, and we didn’t have a great relationship with them. Plus, they weren’t local. By comparison, Two Tall Totems’ team visits our office in person to discuss progress and updates, and are always timely in terms of support and development. We’re developing a new site using another vendor, but if it had been up to me, Two Tall Totems would’ve been my choice for that site as well.

What is the team composition?

I primarily work with their president and VP of operations directly. They’re nice people, and I get along well with them. I work with the main engineer and two web developers.

How did you come to work with Two Tall Totems?

We wanted to work with a local Vancouver company on the maintenance app project. We researched online and contacted three or four companies. We really liked Two Tall Totems' proposal, support, and communication.

How much have you invested with them?

We've spent $75,000 CAD (approximately $58,000 USD) thus far. The app development itself was a set rate.

What is the status of this engagement?

We started in 2013 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The maintenance app they developed made tracking hours for specific maintenance tasks on aircraft much easier. It’s also made the maintenance department much more efficient.

We can now easily determine who performs which task, which tasks take longer, and who should be assigning them. In terms of labor hours, the app increased our company's overall productivity.

How did Two Tall Totems perform from a project management standpoint?

We had an extremely fast three- to four-month timeline for the initial app. They were quick at drawing things up, getting a design, talking to us about how it would work, and actually building the app. The day-to-day planning and app design were done more with the maintenance managers on our side. Their team communicated well with our managers and expertly explained technical jargon.

What did you find most impressive about them?

They're an innovative company. I visited their office and everyone I’ve spoken to there seems happy and productive. I would like to work in a place like that, where the owners are engaged with the company as well as the day-to-day design and development processes. Their environment is productive and I have a good connection with their team and owners.

I have a good connection with the team and owners, but our relationship continues to develop further. I have nothing but positive things to say about them. They're always helpful and timely, and the products they create for us are excellent.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They deliver much quicker than we expect them to.
  • 5.0 Cost
    Value / within estimates
    We have a set rate, which hasn’t changed over the years.
  • 5.0 Quality
    Service & deliverables
    We're always happy with Two Tall Totems' work.
  • 5.0 NPS
    Willing to refer
    We're always happy with their work.

React Native iOS & Web App Dev for Healthcare Company

"They are one of the most qualified teams I have ever worked with, and they really care about each project."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sep. 2016 - June 2017
Project summary: 

Two Tall Totems delivered a web platform and a native iOS application prototype for a health venture creation company. The back- and frontend were built using Apache Cassandra and React Native respectively.

The Reviewer
 
11- 50 Employees
 
Menlo Park, California
Warren Templeton
Head of Product, Health2047
 
Verified
The Review
Feedback summary: 

While the project was not financially advantageous enough to continue investment, Two Tall Totems delivered a successful prototype that received overwhelmingly positive internal feedback. The team’s skill level and genuine care stood out, helping to build a strong and lasting partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the Head of Product at Health2047. We are a venture creation company with the goal of helping the healthcare system evolve and mature in a way that will benefit physicians and patients through technology focused activities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Two Tall Totems?

We were looking for a partner to assist us in developing a functional prototype to help us explore patient and physician interaction in a meaningful way.

SOLUTION

What was the scope of their involvement?

Tall Totems developed a software stack with an Apache Cassandra backend, a React Native web application frontend, and a native iOS application. We completed the project in two phases until the initial prototype was delivered as a clickable wireframe. We then validated a few of the critical flows for authentication and user management before running tests. For the first half of the project we handled design internally, but as things got more complicated we passed that over to Two Tall Totems as well.

What is the team composition?

Our team lead was their Director of Technology who was very understanding and clearly understood the architecture of new software design patterns. A team of four developers, two iOS developers, and one web and Cassandra backend lead supported him.

How did you come to work with Two Tall Totems?

A trusted friend referred them to us. We then engaged them through a RFP along with two other vendors, however Two Tall Totems was more competitively priced, and we were confident they were capable of delivering the project.

How much have you invested with them?

The total cost of the project was around $650,000 USD.

What is the status of this engagement?

We worked together from September 2016–June 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Unfortunately I cannot say that the product itself was successful because we eventually realized that we were trying to solve a problem that wasn’t a large enough issue. As a result, we had to curtail the project until we have a better business case for pushing it. However, that is the business we are in as venture creators and it does nothing to take away from the work Two Tall Totems performed.

We have been able to use the product in a number of demos in order to demonstrate what we think the future of healthcare will look like. This has helped us articulate some of our goals as a company both internally and to potential clients. The product also successfully demonstrates things like a unified authentication flow and a simplified approach to managing patients in a direct engagement between providers. So, while it is hard to qualify is as a successful launch, it has been a very useful internal tool in helping us sell our vision build our future.

How did Two Tall Totems perform from a project management standpoint?

They did very well. They almost always met deadlines and estimates, and if they were unable to they would work overtime to make it up to us and explain why they were delayed. We communicated through daily stand-ups and would email and chat through Atlassian. Their Head of Architecture even flew out to see us at the start of the project to go over specifics with my team. I would say we had a pretty seamless engagement and were very tightly coupled together.

What did you find most impressive about them?

Their willingness to go above and beyond to make sure that they hit their deliverables really stood out. Their president really knows what it takes to build a long lasting partnership, and if they made a mistake they picked up the bill and made it right. They are one of the most qualified teams I have ever worked with, and they really care about each project. For example, we had a few questions after launch, and they reengaged with us right away for no charge.

Are there any areas they could improve?

They did a really great job, but I think they could have better communication tools like burn charts to help us monitor progress. It would also have been helpful to have a better sense of how money was being spent, but that is really the only areas for improvement.

Any advice for potential customers?

You have to know what your overall strategy and goal is for the project, and articulate it in terms of business and why you want to achieve this goal. Their team is really motivated by great business challenges, so asking them to just be a dev shop and not a true partner will get you less out of the engagement.

5.0
Overall Score We had a vision and built it. Even though it turned out not to be what we needed, they delivered something of great value to our company.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They executed against a clear plan, but were unable to absorb some changes.
  • 5.0 Cost
    Value / within estimates
    We would not have been able to afford a vender of their capability in San Francisco.
  • 5.0 Quality
    Service & deliverables
    They delivered functional and capable code every time we asked for it.
  • 5.0 NPS
    Willing to refer
    They were true partners on this journey.

iOS and Android Mobile App for Online Dating Company

“They’re a well-rounded development company that can handle end-to-end projects.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2016 - Jan. 2017
Project summary: 

Two Tall Totems created a dating app for iOS and Android based on a pre-existing web-based prototype. They offered a full range of services, including design, development, implementation, and hosting.

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Erynn Tomlinson
Former CEO, SuperDate
 
Verified
The Review
Feedback summary: 

Two Tall Totems developed multiple builds of the app, which were crucial in gaining funding from investors. Compared to previous developers, they were dedicated to the project, producing reliable, quality demos. The team worked well with internal stakeholders and exceeded all expectations.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I was the former CEO of an online dating app company called SuperDate. We connected people based on shared interests in real life activities and events.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Two Tall Totems?

We approached Two Tall Totems for end-to-end software development services. They provided the design, project management, development, and operational work for our first mobile product.

What were your goals for this project?

We wanted to create a mobile app that would become the core of our business.

SOLUTION

How did you select this vendor?

I’m not sure how we chose them because we selected them before I joined the company.

Can you go into detail about the services they provided and the scope of the project?

They delivered a full mobile application, including backend services, hosting, and client UI. Initially, we started with a poor-quality, web-based prototype as a reference to develop the iOS version; later, they built the Android iteration. They used Adobe, Asana, GitHub, AWS, and Sketch to develop the app, and the whole effort spanned around a year.

What was the team composition?

They assembled a team of about seven people, consisting of a designer, a project manager, and multiple developers who worked closely with our in-house designer. Their three executive-level members were also regularly involved.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Previous engagements with other agencies left us wary of external development companies; however, Two Tall Totems produced results that far surpassed our expectations. Along the way, they provided stable builds to demonstrate the work done, and we used these builds to raise money for the company. As such, they were instrumental in furthering our business’s progress.

How was project management arranged and how effective was it?

They had reasonable costs and estimates and regularly met commitments and deliverables. As for collaboration tools, they used Slack and G Suite to manage the project.

What did you find most impressive about this company?

Their company was well run since the owners were also experienced software developers. The three executives were regularly involved and made sure that we understood how committed their team was to the project.

Are there any areas where they can improve?

They’re a well-rounded development company that can handle end-to-end projects. However, if they could find a way to integrate agency-quality visual design, either through hiring talent or a partnership, it would help set them apart even more.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Dev for Enterprise Acceleration Program

"Dire things would have happened if Two Tall Totems hadn’t got involved."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2017 - May 2018
Project summary: 

Two Tall Totems modernized a .NET software platform as a third-party vendor. They made the desktop application responsive, rebuilt the frontend, and developed an API to accommodate the new external interface.

The Reviewer
 
11-50 Employees
 
Vancouver, Canada
Former VP of Operations, Business Acceleration Organization
 
Verified
The Review
Feedback summary: 

The enhanced and functional platform increased competitiveness and overall capacities. The team’s loyalty and ethics made them a trusted long-term partner. They proved their dedication throughout a rigorous agile environment and encouraged camaraderie between teams in the process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I was VP of technology and operations at a society that helped small- and medium-enterprises get products and services to market. The organization ceased operations earlier this year when we couldn’t secure enough public and private sector funding.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Two Tall Totems?

We had a client that used a .NET-based software platform, which crashed at 11 a.m.–due to usage patterns–on a daily basis. They hired us to assess the application, optimize its backend and database, and then rebuild the frontend to create a modern and intuitive look and feel. Wanting to leverage third-party expertise, we engaged Two Tall Totems as part of a larger effort to build a network of trusted partners for future collaborations.

SOLUTION

What was the scope of their involvement?

We did a Deep Dive analysis on database structures and call routines, during which we discovered significant fragmentation. Once we resolved the daily crashes, both sides proceeded to build the new frontend, targeting the desktop version in an attempt to make it responsive. We ran two-week sprint with deliverables at the end of each sprint. Rather than provide ongoing support, we aimed to train the client’s internal team to do enhancements and maintenance in-house. Two Tall Totems developed an API after we decided to extend the backend to a different external interface. The team also groomed the backlog and prioritization by working with the client’s product owner.

What is the team composition?

The team included a product manager, a solutions architect, and a Scrum master.

How did you come to work with Two Tall Totems?

I knew the co-founders from the company’s success and had maintained a relationship. Although it would’ve been easier to hire a vendor near the client’s location, Two Tall Totems fit our mission to partner with firms that could help accelerate our enterprise clients’ growth.

How much have you invested with them?

We spent at least $500,000 CAD ($376,540 USD). We had a prime agreement with Two Tall Totems. We had structured rates with then resold those services to the client at a markup.

What is the status of this engagement?

We started working with them in June 2017 and the partnership ended in May 2018, when our organization dissolved.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, our partnership maintained the client’s competitiveness and increased their capacity. Likewise, the client was ecstatic and expressed their enthusiasm via testimonials and press releases, one of which specifically mentioned the vendor. Dire things would have happened if Two Tall Totems hadn’t got involved. The client retained them after our organization ceased operations to complete the project and scale in-house development resources.

How did Two Tall Totems perform from a project management standpoint?

We used the appropriate tools and processes for agile development. We utilized Jira to manage the backlog.

What did you find most impressive about them?

They have incredible ethics, dedication, and follow through. For example, we created a six-day “war room” session to launch the frontend interface and extended functionality. Even though we ran an agile environment, that tactic was necessary to accommodate the complexities of large enterprise clients. Having everyone in one room for extended periods of time accelerated productivity and fostered camaraderie between teams.

Are there any areas they could improve?

We ran into accounts receivable challenges with the client, which affected our relationship with Two Tall Totems. But they stuck with us and even got too nice–perhaps even too lenient–when tension escalated and we threatened to cease work. That commitment effectively demonstrated their loyalty.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Feedback App Development for Real Estate

"Their solution is innovative and unprecedented in the industry!"

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Ongoing
Project summary: 

Two Tall Totems created an iPhone app, providing a large swath of services including conceptual design, testing, and hosting. The app features email and report capabilities that can be sent to many parties.

The Reviewer
 
1-10 Employees
 
Vancouver, Cananda
Shane Gray
Realtor, Shane Gray Realty
 
Verified
The Review
Feedback summary: 

The app has generated tens of thousands in revenue thanks to improved customer retention and new acquisitions. Two Tall Totems communicated expertly, always responding immediately through one of many channels. Their substantial knowledge and professionalism make them a pleasant partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a realtor with Shane Gray Realty, a division of Sutton West Coast Realty.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Two Tall Totems?

We needed someone to design, develop, deploy, host and manage an innovative, seller-experience management tool.

What were your goals for this project?

We wanted to automate the archaic process of managing real estate feedback provided to Sellers after an open house or private showing.

SOLUTION

How did you select this vendor?

I met one of their founders, who described their core competencies and identified similar iPhone app projects they’d done successfully in the past.

Describe the project in detail.

The solution tracks a buyer’s experience after visiting an open house or private appointment through an iPhone application, instantly reporting to the listing’s realtor/seller. It also emails individual reports and summary reports to the client. They provided turnkey, end-to-end resources, ranging from conceptual design, project management, and programming, to testing, implementation, hosting and product improvement.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The solution has generated tens of thousands of dollars in client retention and new client acquisitions. Their solution is innovative and unprecedented in the industry! It’s a key differentiator, so it continues to dazzle our loyal clients.

How effective was the workflow between your team and theirs?

They set up efficient communication channels which made correspondence nearly instantaneous.

What did you find most impressive about this company?

Aside from their professionalism, their depth of knowledge and ability to deliver our solution in a timely, cost-efficient manner stood out to us.

Are there any areas for improvement?

We’ve been very pleased, so there aren’t any.

5.0
Overall Score We’re impressed and we'd use them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were efficient and on-time.
  • 4.5 Cost
    Value / within estimates
    They were affordable and on-budget.
  • 4.5 Quality
    Service & deliverables
    Even now, after the project is done, we continue to use and benefit from the solution.
  • 5.0 NPS
    Willing to refer
    I'm very likely to refer them.
Verification

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Verification Level
Silver
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Canada
ID
805015609BC0001
Date of Formation
Jul 14, 2011
Last Updated
Jan 30, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Low Risk
Client Reviews
VERIFIED CLIENT REVIEWS
18
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
November 13, 2019