Trust Reputation Hub

BACKGROUND

Please describe your company and position.

I am the HR Leader of ClickIT

Describe what your company does in a single sentence.

ClickIT is a leading technology firm specializing in software development and innovative IT solutions for businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trust Reputation Hub to accomplish?

• We hired the Trust Reputation Hub to enhance our brand visibility and reputation through strategic PR marketing campaigns. Our specific goals were to increase media coverage, improve brand recognition, and establish thought leadership in the industry.

SOLUTION

How did you find Trust Reputation Hub?

Online Search

Why did you select Trust Reputation Hub over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Trust Reputation Hub were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Trust Reputation Hub provided comprehensive PR marketing services, including crafting press releases, developing media relations strategies, pitching stories to relevant journalists, and organizing media events. They also conducted industry research, identified media opportunities, and monitored media coverage. Key deliverables included press releases, media placements, media relations reports, and a comprehensive PR strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded remarkable outcomes, showcasing the success of Trust Reputation Hub efforts. We witnessed a 30% increase in media coverage, with our brand being featured in prominent industry publications. The number of positive media mentions rose by 25%, significantly improving our brand reputation. Additionally, website traffic from media sources increased by 40%, indicating a successful PR campaign in driving relevant traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trust Reputation Hub demonstrated excellent project management throughout the engagement. They delivered items on time, ensuring press releases and media outreach were well-timed and aligned with our business objectives. Their team was highly responsive, addressing our needs promptly and providing regular updates on the progress of the campaigns. Their professionalism and efficient communication made the collaboration smooth and productive.

What was your primary form of communication with Trust Reputation Hub?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about the Trust Reputation Hub was their ability to understand our industry and tailor the PR strategies accordingly. They showcased a deep knowledge of the media landscape and had established relationships with key journalists and influencers. Their creative approach in identifying unique media angles and storylines was commendable, enabling us to differentiate ourselves from competitors and gain valuable media exposure.

Are there any areas for improvement or something Trust Reputation Hub could have done differently?

We believe there could have been more proactive communication regarding media opportunities. A more proactive approach in identifying potential media outlets and pitching stories would have enhanced our PR outreach further. Additionally, we would have appreciated more comprehensive reporting on media coverage and metrics to gain deeper insights into the impact of our PR campaigns.

BACKGROUND

Please describe your company and position.

I am the Business Consulting Manager of Furniture Medic

Describe what your company does in a single sentence.

We’re also here to help when disaster strikes. As an insurance policyholder for your home or business, you can opt for our disaster restoration services to restore your home and furnishings back to their former glory. Expert Furniture Medic technicians will work closely with insurance adjusters to validate damage-related repair and restoration needs. As your trusted partner, we’ll also keep you informed and updated throughout the process.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trust Reputation Hub to accomplish?

• To improve our online presence, Trust Reputation Hub was entrusted with developing a unified social media strategy that included content development and scheduling.

SOLUTION

How did you find Trust Reputation Hub?

• Online Search

Why did you select Trust Reputation Hub over others?

• Good value for cost

How many teammates from Trust Reputation Hub were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After Trust Reputation Hub took over, our following and social media engagement significantly increased. Our target audience connected with their well-written content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Excellent project management was displayed by Trust Reputation Hub. They delivered perceptive analytics reports.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The outstanding capacity of Trust Reputation Hub to develop material that completely matched our brand identity was demonstrated. Our brand image was enhanced by the constant tone and quality across all platforms.

What was your primary form of communication with Trust Reputation Hub?

• Email or Messaging App

What did you find most impressive or unique about this company?

Nothing to complain about.

Are there any areas for improvement or something Trust Reputation Hub could have done differently?

The social media management of Trust Reputation Hub surpassed our expectations.