TRooInbound®- HubSpot Elite Partner - Implementation, Integration, RevOps

BACKGROUND

Introduce your business and what you do there.

I’m a creative marketer at Snapfix. We provide an all-in-one hotel operations platform that enables teams to manage housekeeping, maintenance, compliance, guest communications, and asset management through a simple, mobile-first interface, leveraging AI to automate tasks and streamline workflows.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TRooInbound®- HubSpot Elite Partner - Implementation, Integration, RevOps?

We needed to rebuild our website on HubSpot CMS, bringing our new brand and design system to life with a flexible, easy-to-manage structure that our marketing team could run independently.

SOLUTION

What was the scope of their involvement?

TRooInbound®- HubSpot Elite Partner - Implementation, Integration, RevOps developed and implemented our new website on HubSpot CMS from our Figma designs. Deliverables included a custom theme and templates, reusable drag-and-drop modules, HubDB-powered dynamic pages, global modules for testimonials, and a scalable setup for case studies and feature pages. The team also provided ongoing revisions and support throughout the build.

What is the team composition?

We worked with 2–5 teammates from TRooInbound®- HubSpot Elite Partner - Implementation, Integration, RevOps.

How did you come to work with TRooInbound®- HubSpot Elite Partner - Implementation, Integration, RevOps?

Someone referred TRooInbound®- HubSpot Elite Partner - Implementation, Integration, RevOps to me. I chose them because their pricing fit our budget.

What is the status of this engagement?

We worked together from June–September 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The biggest measurable change is in how we work. Our marketing team can now build and update pages ourselves using the modules TRooInbound®- HubSpot Elite Partner - Implementation, Integration, RevOps created, instead of waiting on developer time for every change. New feature pages and case studies can be published much faster, and the site now reflects our brand consistently across every section. We’re tracking traffic and conversion performance since launch and expect those results to keep improving.

How did TRooInbound®- HubSpot Elite Partner - Implementation, Integration, RevOps perform from a project management standpoint?

TRooInbound®- HubSpot Elite Partner - Implementation, Integration, RevOps delivered on time. The team was responsive, communicated clearly, and handled our feedback and revisions quickly. It felt like a real collaboration throughout the project.

What did you find most impressive about them?

TRooInbound®- HubSpot Elite Partner - Implementation, Integration, RevOps helped with designs and made suggestions about what would work better.

Are there any areas they could improve?

The only area for improvement would be closer attention to small design details. In a few places, elements were implemented slightly differently from our Figma designs, so we needed some extra rounds of review to get everything pixel-perfect. That said, the team was always quick to fix these once we pointed them out, and overall the experience was very positive.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of The Active Media, a digital marketing agency offering brand consulting, social media marketing, graphic and web design, and video production services to help businesses of all sizes achieve their goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps to accomplish for The Active Media?

We needed help with custom workflows inside HubSpot. We also needed help building a custom audit machine that pulls lead data into HubSpot.

SOLUTION

What was the scope of their involvement?

We started with an idea for a website audit that would help generate leads. Then, we discussed how the data would flow into HubSpot and how the leads would get tagged for future work. TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps has executed the work with daily updates, testing, and fine-tuning based on my feedback. The team has delivered a custom-built audit dashboard and custom workflows for my agency’s onboarding needs.

What is the team composition?

We’ve worked with 2–5 teammates from TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with them in July 2026, and our engagement is ongoing.

How did you come to work with TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps?

We found them through an online search. We chose them over other options because they had high ratings and good value for the cost.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had an in-person conference where we had a vendor booth and used the tool live. Both customers who manually input their info and others who scanned a QR code tried our custom audit tool. Everyone had an excellent experience. We’ve generated 27 new warm leads and saved eight hours of work due to data flowing right into HubSpot versus manual input.

How did TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps perform from a project management standpoint?

They deliver on time and are very professional. Our primary form of communication is email or messaging apps.

What did you find most impressive about them?

They aren’t afraid to find creative workarounds to ensure the tools my project needs are met.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Please describe your company and position.

I am the Founder of Mind & Metrics

Describe what your company does in a single sentence.

Mind & Metrics is an AI and digital transformation agency that helps growth-stage companies build hybrid teams — human talent working alongside AI employees in real operational roles — and we run lean on the exact same model we implement for clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps to accomplish?

• Offload design work — the kind that still needs human creative judgment — without hiring in-house
• Get expert hands for client HubSpot setups and migrations beyond our team's bandwidth
• Scale client delivery while keeping our team lean

SOLUTION

How did you find TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps?

Referral

Why did you select TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps over others?

• Pricing fit our budget
• Good value for cost

How many teammates from TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Troo works as an ongoing white-label partner for our agency, handling two streams of work across multiple client accounts. On the creative side, they deliver original design work — [e.g., brand identities, website designs, campaign and social creative] — based on briefs we hand off. On the technical side, they run HubSpot projects end to end, including new portal setups and migrations from other platforms. Key deliverables have included:

• Client-facing design assets across [number] client accounts 
• Complete HubSpot portal implementations, including [e.g., pipelines, workflows, custom objects, reporting]
• Full CRM migrations from [e.g., Salesforce/Pipedrive/spreadsheets] into HubSpot
• Fast-turnaround revisions within our client deadlines

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The clearest outcome is that we've scaled client delivery for nearly a year without making a single design hire. Troo's work is consistently delivered on our client deadlines, and their design output contributes directly to client results — a new brand they designed for one of our daycare clients generated 150 leads in less than two weeks after launch. Revision rounds are turned around fast enough that they've never been the bottleneck in a client project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management is where Troo has genuinely stood out for us, and that comes down to Dravya. Before engaging, I'd heard from other agencies that turnaround could be slow — that has not been our experience at all, and I credit Dravya for it. She keeps every project moving: deadlines are met consistently, communication is proactive rather than reactive, and feedback gets addressed quickly without us having to chase. My honest advice to anyone considering Troo is to ask for a strong project manager, because with the right one, the team delivers fast.

What was your primary form of communication with TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps?

Virtual Meeting

What did you find most impressive or unique about this company?

The originality of their design work. We've built five brands from scratch with Troo, several in the same industry, and every one came out distinct — its own identity, personality, and visual language, with no recycled concepts between them. That's rare with outsourced design, where you often see the same templates resurface across clients. Combined with their turnaround speed, it's why we keep handing them our brand work.

Are there any areas for improvement or something TRooInbound®- HubSpot Diamond Partner - Implementation, Integration, RevOps could have done differently?

Honestly, nothing significant. Any minor revision requests over the past year have been handled quickly and without pushback. My only suggestion would be to keep pace with their own growth — the quality bar they've set is high, and I hope it holds as they take on more agency partners and clients.

BACKGROUND

Introduce your business and what you do there.

I’m the senior manager of graphics at Increff. We provide SaaS solutions for end-to-end merchandising and omnichannel inventory management, helping global retailers automate decision-making and optimize supply chains across multiple industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound®- HubSpot Diamond Partner - Design & Integrations to accomplish for Increff?

We needed to revamp our website’s design and development.

SOLUTION

Can you describe the scope of work TRooInbound®- HubSpot Diamond Partner - Design & Integrations handled for this project?

As a global SaaS provider, Increff requires a digital presence that is as sophisticated as our supply chain solutions. TRooInbound, a HubSpot Diamond Partner, delivered exactly that. They took full ownership of our website’s evolution—from engineering a complex site architecture and intuitive user flow to guiding us through a bespoke animation process. Their ability to blend technical development with high-end motion graphics resulted in a site that perfectly communicates our merchandising and omnichannel expertise. They are a disciplined, creative, and highly capable partner.

What is the team composition?

We worked with 2–5 teammates from TRooInbound®- HubSpot Diamond Partner - Design & Integrations.

How did you come to work with TRooInbound®- HubSpot Diamond Partner - Design & Integrations?

We discovered TRooInbound through an online search and, after evaluating several agencies, they stood out as the clear choice for Increff. Their high ratings and competitive pricing were initial draws, but it was their strong culture fit and shared company values that sealed the partnership. They managed our entire website overhaul—from architecting complex user flows to designing bespoke animations—with a level of professionalism that provided immense value for the cost. It’s rare to find a HubSpot Diamond Partner that balances high-end technical design with such a collaborative, value-driven approach.

What is the status of this engagement?

We worked together from July 2025–November 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This is the "home run" version of the review. It perfectly bridges the gap between your role as a design leader at Increff and the tangible business results the agency delivered. By highlighting the shift from a "content-heavy" site to a modernized, "AEO-ready" platform, you’re positioning both Increff and TRooInbound as forward-thinking leaders. The Definitive Review (Optimized for Impact) "As the Senior Manager of Graphics at Increff, my goal was to transform our digital presence into a modern, 2026-ready experience that reflected our position as a leader in SaaS and supply chain automation. Our previous site was overly content-heavy with a disjointed user flow; we needed a complete overhaul of everything from the architecture and fonts to the motion design. After an extensive search, we chose TRooInbound. They stood out not only for their HubSpot Diamond Partner status and competitive value but because their company values and culture aligned perfectly with ours. The results have been exceptional. They re-engineered our site architecture, designed intuitive user flows, and created bespoke animations that brought our brand to life. Post-launch, we saw an immediate and sustained improvement in our SEO and AEO (Answer Engine Optimization) scores, organic rankings, and overall website visits. Two months in, these metrics remain strong. TRooInbound is a committed, highly skilled partner that delivers high-end design with measurable business impact.

How did TRooInbound®- HubSpot Diamond Partner - Design & Integrations perform from a project management standpoint?

The project management at TRooInbound was exceptional. They maintained a transparent timeline and hit every milestone with precision, yet remained agile enough to accommodate last-minute design pivots without compromising the schedule. Beyond execution, they were instrumental in the ideation phase, offering creative solutions that elevated our original vision. Our collaboration through virtual meetings was seamless, making the entire process efficient and highly productive.

What did you find most impressive or unique about them?

What truly sets TRooInbound apart is their deep commitment to the craft. They weren't just executing a brief; they were partners in our vision to create the best possible version of the Increff website. Their team was incredibly open to high-level creative discussions and was always ready to pivot when we saw a better path forward. Most importantly, they consistently brought proactive ideas to the table that significantly improved the site's look and feel. Their passion for excellence made them the ideal partner for a design-led project of this scale.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of marketing at HackerRank, a technology hiring platform that helps companies assess and evaluate developer skills, enabling recruiters to objectively hire skilled tech talent.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound®- HubSpot Diamond Partner - Design & Integrations to accomplish for HackerRank?

Initially, we hired them to move our WordPress content to HubSpot. Then, we hired them to move our WordPress content to Webflow and Framer.

SOLUTION

Can you describe the scope of their involvement in this project?

TRooInbound®- HubSpot Diamond Partner - Design & Integrations has been moving 100% of our landing pages and forms to different platforms. The team has also been responsible for development and integration work.

What is the team composition?

We’ve been working with 2–5 teammates from TRooInbound®- HubSpot Diamond Partner - Design & Integrations.

How did you come to work with TRooInbound®- HubSpot Diamond Partner - Design & Integrations?

We found them on Upwork. We chose them over other options because of their high ratings and good value for the cost.

What is the status of this engagement?

We started working together in May 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TRooInbound®- HubSpot Diamond Partner - Design & Integrations is the fastest agency I’ve ever worked with. They’ve completed pages in less than a day. As a result, we’ve been able to outsource all of our development work to them. We can focus on design, and they can focus on the build.

How did TRooInbound®- HubSpot Diamond Partner - Design & Integrations perform from a project management standpoint?

They’ve been exceptional, precise, detailed, and fast. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

It’s impressive how deeply they know WordPress, Webflow, HubSpot, and Framer.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Please describe your company and position.

I am the Sr. Marketing Manager of Akraya | Women Back to Work

Describe what your company does in a single sentence.

IT Staffing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound®- HubSpot Platinum Partner - Design & Integrations to accomplish?

• Event Webpage
• Fix Wordpress Bugs
• Improve UI/UX

SOLUTION

How did you find TRooInbound®- HubSpot Platinum Partner - Design & Integrations?

Referral

Why did you select TRooInbound®- HubSpot Platinum Partner - Design & Integrations over others?

• Good value for cost
• Referred to me

How many teammates from TRooInbound®- HubSpot Platinum Partner - Design & Integrations were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TRooInbound helped Women Back to Work with critical web development fixes and a new landing page.

Scope & Deliverables:

-> Fixed homepage UI/UX, form integrations, missing icons, and Google setup
-> Delivered a mobile-first Discover landing page for an event on short notice
Feedback: 
TrueInbound was responsive, professional, and dependable. Even though the initial project was small, they treated it with care and urgency. The landing page was event-ready and fully mobile accessible, and all fixes were done right the first time. Highly recommend them for reliable web support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Outcomes: 
The project improved our site’s UX, fixed form integrations, and delivered a mobile-first landing page that worked flawlessly during our event—all on time, with no rework needed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management: 
TRoobound was highly responsive and easy to work with. They quickly understood our needs, were available on short notice, and delivered everything on time. Communication was clear, and they never hesitated to step in whenever we needed support.

What was your primary form of communication with TRooInbound®- HubSpot Platinum Partner - Design & Integrations?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most Impressive:
What stood out most was their sense of urgency and genuine commitment to our success. They understood how critical our timelines were and responded immediately, even making changes within an hour late at night. Their team truly prioritized our needs and went above and beyond to ensure everything was ready on time.

Are there any areas for improvement or something TRooInbound®- HubSpot Platinum Partner - Design & Integrations could have done differently?

Areas for Improvement: 
There weren’t any issues with the work itself—it was delivered on time and met our needs perfectly. The only suggestion I’d make is around being more proactive. For example, it would have been helpful if the team had identified additional website issues on their own and recommended easy fixes. That level of foresight could have made the experience even stronger.

BACKGROUND

Please describe your company and position.

I am the VP Marketing of BL.INK

Describe what your company does in a single sentence.

BL.INK delivers reliable links to dynamic, impactful customer experiences. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound Pvt. Ltd. to accomplish?

• Website module updates
• Search engine optimization
• Ongoing website issues and changes

SOLUTION

How did you find TRooInbound Pvt. Ltd.?

Upwork

Why did you select TRooInbound Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from TRooInbound Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Having worked with TrooInbound at a previous company, I hired them again to help accelerate improvements on my current company's website in my new role. 

BL.INK needed several new website pages, optimized content and layout, and modules that were easy to work with as we add content. With TrooInbound's help, I was able to add the necessary pages and refresh the site, including the navigation, within about three weeks for just a few thousand dollars. 

Some of the things TrooInbound did specifically: 

• Created new modules and updated existing modules so they better fit my needs
• Created some new design elements, including top navigation, photo treatment standardization, and standardizing fonts and colors where they were previously missing. 
• Created a whole new experience for Resources. In the past, we only had a blog, so we could not easily share other assets such as ebooks and webinars.

TrooInbound created a Hubspot database that enabled me to add and categorize all types of content, then display key categories or topics as individual pages. Today I can easily feature new assets, create informative and relevant experiences for key audiences, and the whole experience looks cohesive and professional. 

In addition, I enlisted TrooInbound in a monthly SEO consultancy. We are repositioning our capabilities to go up-market, and while we had a lot of organic traffic, it mostly attracted low-value audiences looking for a free trial. TrooInbound listened closely to my new requirements and helped position BL.INK for the new terms and capabilities we are pursuing. Here are a few specific things they did: 

• Did all the keyword research and shared the data and our positions, which they update weekly
• Gave me specific topics and detailed overviews on blogs to write to attract the desired traffic
• Advised on low-value blogs/topics/content that could safely be removed

Within just a few months, we are now ranking for the topics we need, building awareness of new capabilities to new markets/audiences. They are doing a great job and we are seeing steady organic search growth, which is the most profitable channel for us. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Many new leads that turn into clients come specifically from the website--specifically the new pages, and we are seeing more pages visited by users. 
• Organic search continues to increase and we are getting larger companies (our target) visiting the site and requesting quotes. 
• We now rank much higher for our preferred search terms, even appearing in top positions on page 1 for some categories that did not even exist a year ago. 
• They have saved me weeks of time by creating modules that are easy to use and flexible, answering my questions quickly, and providing blazingly fast turnaround on almost all of my requests. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They set up a Trello board where I could easily input tasks as requests. They always promptly acknowledged receipt, asked good questions, and kept me updated with progress via Trello and our shared Slack channel. 

They delivered projects/tasks early about 90% of the time; all other projects were delivered on time. For the maybe 0.5% of projects that took a bit longer, they always updated me on progress and timing and they were never late. I've been very impressed with turnaround. 

What was your primary form of communication with TRooInbound Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

TrooInbound communicates really well. During intake at the start of a project, they introduce the team and schedule a Zoom meeting so everyone understands how best to work together, I share my goals, and we have check-ins via Zoom as needed. They're fast. Even though they're on the other side of the world, I'm always impressed with how quickly they will respond to me at almost any time of day. 

The pricing cannot be beat. I understand that at least 60% of success with any agency, employee, or consultant belongs to the client: It's imperative that I am clear with what I want and need, explain myself well, and answer questions or concerns promptly. Because I understand how to work with TrooInbound and can articulate clearly with them (and them with me), I get outstanding results that could take weeks from U.S.-based companies. 

TrooInbound was one of the first offshore companies I worked with, and I have never turned back. After working with several firms for other projects in the past, I trust TrooInbound. They are always friendly, kind, and do great work for me. They are my "secret weapon" as a one-person marketing team at a high-growth company. I could not do all I have done without them. 

Are there any areas for improvement or something TRooInbound Pvt. Ltd. could have done differently?

I actually appreciate it when TrooInbound comes to me with a new service or offering. For example, when I knew SEO was a priority, I asked them about their capabilities. They could do a better job of anticipating customer needs to offer additional services.

For example, I use Hubspot for all marketing, CMS, etc., and when I learn more about the expertise they have with Hubspot, I can think of new ways for them to help me. Recently I learned via LinkedIn that they do Hubspot reporting; perhaps a customer newsletter that outlines their services could help me consider them for other tasks I have. 

BACKGROUND

Please describe your company and position.

I am the COO of HawkGrips

Describe what your company does in a single sentence.

HawkGrips offers premier IASTM tools education and topicals for professionals to enhance manual therapy techniques and outcomes, revolutionizing the way therapists approach muscle and tissue rehabilitation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound Pvt. Ltd. to accomplish?

• Build a new Shopify Website
• Integrate with HubSpot

SOLUTION

How did you find TRooInbound Pvt. Ltd.?

• Online Search
• Referral

Why did you select TRooInbound Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned
• Referrals all checked out with high praise

How many teammates from TRooInbound Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with TrooInbound to help us build a new Shopify website for our company, HawkGrips. They worked tirelessly to give us the customizations that we requested and made sure the integrations from our old website worked with the migration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project completion, Customer happiness,Targeted Dates Met, Communication, Responsiveness

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, initially, we were using Slack and Figma and then Dipali suggested Trello which made a huge difference in keeping us in sync as the project became larger than probably what any of use anticipated . We had a project manager, Dipali who was excellent and she brought the developer, Maulik, in whenever there were technical questions. When Dipali was out, she always let us know that Ankit was available should any concerns come up. 
I never once felt that I would be in a bad spot if our website went down or I had a pressing matter. I've felt that way in the past with other developers but not at all with TrooInbound. They were excellent communicators and went over and above the call of duty. They were patient with us and I'm sure we were high maintenance to them at times, for sure.

What was your primary form of communication with TRooInbound Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their desire to be sure that we were happy with the project and that things worked. Their development skills are incredible and they are true to their word. Their people are pleasant and easy to work with and competent. I also know that they are extremely capable in this space.

Are there any areas for improvement or something TRooInbound Pvt. Ltd. could have done differently?

I think we have learned too but knowing graphic design a bit better or knowing how to interpret our look and feel or being able to take sites we like and make them unique for us was the biggest challenge. It was a heavier load on us and we aren't graphic designers but we ended up doing more of that than I'd like. TrooInbound would iterate as much as we wanted but that wasn't a great use of time and probably b/c of us trying to design, it was more programming on TI too. I think I would do it differently next time but you live and you learn.

BACKGROUND

Please describe your company and position.

I am the CEO of Deefrent Media Agency.

Describe what your company does in a single sentence.

Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound Pvt. Ltd. to accomplish?

• Clean out our malware infected hosting server
• Restore our folders and files and move them to the clean server
• Test and test

SOLUTION

How did you find TRooInbound Pvt. Ltd.?

LinkedIn Inbox

Why did you select TRooInbound Pvt. Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TRooInbound Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had neglected our hosting service on Hostgator for another server because our website and client websites had been hit by malware. It was very bad! We lost clients, and could not find an end in view. When we met TrooInbound, via a connection on LinkedIn, they understood he brief, which was to clean hostgator, clean the client sites on the temp host and move them back to Hostgator without any relapse. It was done so well and they stayed with us till it was fine.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The client websites are now clean and have been moved back to Hostgator! We monitored the websites for weeks, and all was still good.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great project management and also extensive communication.

What was your primary form of communication with TRooInbound Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

The culture! They were customer first , and quick to listen and take feedback! We will miss them

Are there any areas for improvement or something TRooInbound Pvt. Ltd. could have done differently?

They need to continue being amazing

BACKGROUND

Please describe your company and position.

I am the Director of Emedia Creative

Describe what your company does in a single sentence.

We are a Sydney-based creative agency that works with business owners and marketing teams in the professional service industry to grow their revenue.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound Pvt. Ltd. to accomplish?

• Create a customised LMS
• Streamline the UX

SOLUTION

How did you find TRooInbound Pvt. Ltd.?

Online Search

Why did you select TRooInbound Pvt. Ltd. over others?

• High ratings
• Company values aligned
• They asked great questions about the project

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a learning management system that would adhere to strict timing rules and specific functionality. We were unable to find an out-of-the-box solution that would provide all the required features and therefore had to customise the build for our client.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project encountered some technical challenges, but the Trooinbound team worked diligently to find a solution. We interviewed two other companies before we awarded the project and Trooinbound were the only team who asked good questions about the project before they supplied an estimate, and they also made suggestions on how we could improve certain elements. This gave our team confidence in their ability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delivered on time and their communication was clear and concise.

What was your primary form of communication with TRooInbound Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have been fair to deal with, and we have not faced any surprises. They've been patient when our client has delayed content and pushed timelines.

Are there any areas for improvement or something TRooInbound Pvt. Ltd. could have done differently?

Not from our point of view