Trifecta!

BACKGROUND

Please describe your company and position.

I am the IT Project Manager of PixelHunt

Describe what your company does in a single sentence.

Custom web and software design and evelopment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trifecta! to accomplish?

• Website development on WordPress
• Marketing
• Design

SOLUTION

How did you find Trifecta!?

upwork.com

Why did you select Trifecta! over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Trifecta! were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We're thankful to Trifecta for the collaboration experience we've had over the last 6 months, over a span of which we managed to complete 4 website projects. Their team ensured clear communication, productive teamwork, and adherence to reasonable and well-met deadlines. The project execution was outstanding, with notable contributions in marketing, design, and development. Our team greatly values their approach and sincerely recommends the Trifecta team for your business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Live websites

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were impressed by Trifecta's punctuality, attention to detail, and the smooth process their management team possesses. After every chat or meeting, I felt confident that things were moving in the right direction.

What was your primary form of communication with Trifecta!?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was particularly impressed by the exceptional quality of their work. When I saw the first developed website, it was clear that their team has an outstanding attention to detail. This same level of care and precision was also evident throughout the communication process. The collaboration has been both heartwarming for our team and incredibly insightful.

Are there any areas for improvement or something Trifecta! could have done differently?

Not at all!

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Specialist of Cowgill, Inc

Describe what your company does in a single sentence.

Cowgill is a family-owned company based in Lexington, KY, specializing in long-term ownership, development, and management of multi-family communities, providing exceptional resident experiences and third-party management services for local and out-of-state investors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trifecta! to accomplish?

• Refresh of website with Trifecta-created branding assets

SOLUTION

How did you find Trifecta!?

Local

Why did you select Trifecta! over others?

High ratings

How many teammates from Trifecta! were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key deliverables from this project include:

Website Redesign: A comprehensive update and modern redesign of an existing website to enhance user experience, functionality, and visual appeal.

New Website Creation (Site 1): Complete design and development of a new website built from scratch, tailored to specific client needs and brand identity.

New Website Creation (Site 2): Full design and build of another unique website, developed from the ground up to meet distinct project requirements and goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project include the successful delivery of three websites, each aligned with our vision and brand identity. The redesigned website demonstrated progress through enhanced user engagement metrics such as reduced bounce rates, increased session duration, and improved navigation ease. The two newly created websites showcased measurable success through higher initial traffic, positive user feedback, and seamless brand integration, reflecting our commitment to consistent and appealing digital representation. Collectively, these outcomes supported our strategic goals by elevating our online presence and strengthening our brand's reach and resonance with our target audience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly efficient and responsive, characterized by clear communication and structured timelines. They consistently delivered items on schedule, adhering to project milestones and deadlines without compromise. Throughout the process, they demonstrated a proactive approach to addressing our needs, offering prompt solutions and adapting to any adjustments we requested. This level of attentiveness and commitment ensured that our vision and expectations were met, resulting in a seamless workflow and a final product that aligned perfectly with our goals.

What was your primary form of communication with Trifecta!?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about this company was their unwavering commitment to aligning their work with our brand identity and vision. Their attention to detail and dedication to understanding our specific needs set them apart. Additionally, their ability to combine creativity with strategic project management ensured a smooth process and exceptional end results. The team's responsiveness, flexibility, and proactive communication made them a standout partner, fostering a sense of trust and collaboration throughout the project. Their unique approach to blending innovation with practical solutions truly impressed us and added significant value to our project.

Are there any areas for improvement or something Trifecta! could have done differently?

No. 

BACKGROUND

Please describe your company and position.

I am the CEO of Market Disrupt

Describe what your company does in a single sentence.

We are a marketing agency specializing in digital advertising and CRM technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trifecta! to accomplish?

• Improve website's esthetic and performance.

SOLUTION

How did you find Trifecta!?

Online Search

Why did you select Trifecta! over others?

High ratings

How many teammates from Trifecta! were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Trifecta was quick, responsive and efficient at all of the various web design and web development work that we asked of them. They were detailed in their delivery and happy to make adjustments as the scope changed. I look forward to working with them again very soon!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website aethetic and performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were quick to respond to all questions and requests and delivered all items on time or before the deadline.

What was your primary form of communication with Trifecta!?

Virtual Meeting

What did you find most impressive or unique about this company?

The quality of their work was impressive.

Are there any areas for improvement or something Trifecta! could have done differently?

Nothing I can think of!

BACKGROUND

Please describe your company and position.

I am the Owner of Lexington Computer Clinic

Describe what your company does in a single sentence.

Retail- Computer Repair, Sales, and Service.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trifecta! to accomplish?

• Google optimization
• SEO

SOLUTION

How did you find Trifecta!?

Referral

Why did you select Trifecta! over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Google and analytics review and assistance, SEO optimization and to drive us new website traffic and rankings.  Analyze and review our social media presence and allowed them to take over management on all platforms we were utilizing.  Assistance with online marketing with a focus on driving in fresh business from the demographics and area's that would serve us best.  

Trifecta quickly and efficiently performed and continues to perform all of the above.  Exactly as requested, precise, and to perfection!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quantifiable results in sales and business growth in a very short time coming directly from our online presence.  Rankings, social media engagements, and increase in business and referrals by the demographic we had been wishing to reach.  All further proven by our search and analytics reporting and results.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communication, personality, and professionalism from the whole team.  Everyone from the CEO down to the engineer doing the work has stayed in constant communication throughout.

Responses were near immediate and across all preferred methods.  Im my case I preferred phone calls, emails, and text.    

What was your primary form of communication with Trifecta!?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Local to my business area.  Physically located just a few miles away.  Very hard to find a company of this size locally that offers the amount of services they do.  I found that by them being local it offered me a huge advantage.  Ex) Face to Face meetings, dropoffs, but also that we all seemed to share a very unique "understanding" of our own community, its customers base, it's nuances, polices, layouts, history and growth.  We also seem to personally have a lot of shared interests, acquaintances, customers, and experiences previously unknown.  Having a trusted company with this level of local shared experience and community knowledge of my customer base is a dream come true for a local retail shop business owner such as myself. 

Extremely unique and impressive.  

Are there any areas for improvement or something Trifecta! could have done differently?

Nothing I can think of.  My experience has been nothing short of perfect.  

BACKGROUND

Please describe your company and position.

I am the Co-Owner of Pelycon Technologies

Describe what your company does in a single sentence.

IT managed Services and Cybersecurity. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trifecta! to accomplish?

• Website refresh
• Logo and new look

SOLUTION

How did you find Trifecta!?

Referral

Why did you select Trifecta! over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Trifecta! has been a game-changer for our business. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They expertly guided us through a complete rebrand and set up our online presence, and the results speak for themselves. We receive compliments on our fresh, modern look all the time!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was professional, creative, and truly understood our vision.

What was your primary form of communication with Trifecta!?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We couldn’t be happier with the outcome and would recommend Trifecta! to anyone looking to elevate their brand. Thank you, Trifecta!, for helping us shine!

Are there any areas for improvement or something Trifecta! could have done differently?

no