TRG Digital

BACKGROUND

Please describe your company and position.

I am the General Manager of Travel Tech Talent

Describe what your company does in a single sentence.

We're a specialist recruitment agency focused on the travel and hospitality technology sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRG Digital to accomplish?

• We required a website that integrated with our ATS and also published to the major job boards
• We needed to be able to manage all our candidates and clients from one portal which integrated to our website and also allowed us to market to different customer segments.
• We had no online organic presence so needed a full SEO review, strategy and execution.

SOLUTION

How did you find TRG Digital?

Online Search

Why did you select TRG Digital over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TRG Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team were brilliant for us, they kept open and clear communication throughout the project and have been on hand to help ever since. We've already had some major wins as a result of their work and would highly recommend them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website is fantastic, its responsiveness, design, layout and the way users engage with it. It does everything we wanted and more. Additonally we now have a more structured way of managing our customer data and engaging with our customers. We've also had a number of enquiries through the online work the team have done to get us found by our target audience. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team were very responsive and kept us clearly updated on the project timings throughout. If anything was delayed or needed to be pushed back, the team communicated this clearly along with why and how they will ensure the project timelines would be delivered against. They also couldn't do enough to accommodate us when we added additional requirements. 

What was your primary form of communication with TRG Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The attention to detail was of the highest quality plus the teams communication - we always knew what was happening and never had to chase for an update. The quality of work has also been impressive throughout. The part that reaslly stands out is they truly understand recruitment, the challenges, the processes and what makes good, good. You can tell they have genuine recruitment industry experience which has proved invaluable for us.

Are there any areas for improvement or something TRG Digital could have done differently?

No, we're genuinely thrilled with the team and would highly recommend them.