Travancore Analytics

BACKGROUND

Introduce your business and what you do there.

I am the executive director of Open Doors Organization, a nonprofit 501c3 in Chicago, IL. Our mission is to make goods and services available to people with disabilities in the travel, tourism, and transportation industries. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Travancore Analytics?

We hired Travancore Analytics to develop custom software for our organization. 

SOLUTION

What was the scope of their involvement?

Travancore Analytics has developed custom software for our organization that is accessible for people with disabilities across the globe. Their design team has worked with the UX/UI to build a form that is accessible, especially to blind individuals and those without the use of their hands or arms. 

Now, Travancore Analytics is working with us on our website development and maintenance. Travancore Analytics will handle maintenance once our next three projects are complete. 

What is the team composition?

Each project we've worked on with Travancore Analytics has a different team made of 5–7 teammates. However, we do have a project manager working with us, who serves as our main point of contact. 

How did you come to work with Travancore Analytics?

Travancore Analytics was recommended to us by another nonprofit organization in the US. 

How much have you invested with them?

We've invested around $100,000 with Travancore Analytics thus far. 

What is the status of this engagement?

Our partnership with Travancore Analytics began in January 2020, and it's ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our users love our website, which has met our needs as our business has grown. I'm 100% satisfied with the deliverables Travancore Analytics has provided. They’ve met our expectations, delivering precisely what we requested. 

How did Travancore Analytics perform from a project management standpoint?

Travancore Analytics is very organized and sticks to schedules better than my company. We have weekly meetings with Travancore Analytics over Zoom, making communication very easy. 

What did you find most impressive about them?

Travancore Analytics has a great team and is very organized. 

Are there any areas they could improve?

I can't think of anything Travancore Analytics can improve. 

Do you have any advice for potential customers?

My only advice to future customers is to give Travancore Analytics a shot! 

BACKGROUND

Introduce your business and what you do there.

I am the application development manager for a health care service at a hospital in Australia. My department is in charge of the quality assurance and safety of medications. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Travancore Analytics?

We hired Travancore Analytics to perform custom software development for a larger project. 

SOLUTION

What was the scope of their involvement?

Travancore Analytics is working with our in-house development team to develop a commercial, web-based application. The project they are working on now is a legacy product, but they're starting this new development phase from scratch. The Travancore Analytics team is responsible for delivering the source code, system functionalities, and back- and frontend designs that their UX/UI teammates develop. 

Our web app is a software tool that private hospital clinicians use to prescribe antimicrobial drugs. The system provides decision support to guide users when prescribing antibiotics or medications to treat patients. It also allows hospital stewards to monitor prescriptions and their appropriateness. There is also an auditing report function. 

Soon, we'll implement cybersecurity measures Travancore Analytics developed. 

What is the team composition?

The team from Travancore Analytics includes a scrum master, two frontend developers, one HTML developer, two backend developers, four full stack developers, and a QA lead. 

How did you come to work with Travancore Analytics?

When we first started looking into offshore developers, my teammate had already worked with them and recommended them to us. I contacted them and another company in India and gave them similar work to complete as a sort of test. Travancore Analytics stood out for their services and experienced team — we liked how they approached our project. 

How much have you invested with them?

We've invested $1 million AUD (approximately $717,500 USD) with Travancore Analytics. 

What is the status of this engagement?

We began working with Travancore Analytics on this project in September 2018, and it will be released in December 2021. We also plan to engage them next year on more web developments. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We will launch the beta version of the web app in December 2021. There are a lot of complex components, but the app's scalability is great — Travancore Analytics has done a great job with the development. They are able to deliver complex solutions that can be used for multiple purposes; their team completely exceeds my expectations. 

I am 100% satisfied with Travancore Analytics's work so far. We've also just released a demo to our customer pipeline, and they really like it. 

How did Travancore Analytics perform from a project management standpoint?

We work as a hybrid team; our in-house team coordinates with the Travancore Analytics team on the project. The scrum master manages the development and serves as our main point of contact. They are good at meeting their deadlines, and if their team can't, they're very upfront about it. 

I talk to the scrum master biweekly and join the weekly planning meeting every fortnight, but the technical lead works directly with the Travancore Analytics developers daily. Generally, we communicate and host our meetings with them on Zoom. 

What did you find most impressive about them?

Travancore Analytics' commitment to the project and honesty set them apart from their competitors. 

Are there any areas they could improve?

I don't know if they have anything to improve. 

Do you have any advice for potential customers?

I would advise customers to clearly explain their expectations and challenges at the beginning of the project. It's also important for the customer to lay out the type of involvement they want and their reporting expectations. The Travancore Analytics team will accommodate their customers, tailoring their functions to suit customers' needs. 

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of Navare Solutions Limited. We’re a software company that provides solutions for transport and logistics companies in New Zealand. We’re now trying to establish our business outside of New Zealand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Travancore Analytics?

We needed help with staff augmentation because we were struggling to find talents for our frontend and Angular development needs. As a result, we engaged with Travancore Analytics to provide us with qualified talents.

SOLUTION

What was the scope of their involvement?

We mostly manage the projects from New Zealand, and we just give Travancore Analytics the project’s requirements. Their services include frontend development and testing. So far, they completed a transport management system. They also managed the completion of our mobility scanning solution project.

What is the team composition?

There are around seven people in total that have worked on our projects. We mainly work with developers who are working on Android, AngularJS, C#, .NET, and APIs. We also work with testers, and we’re currently engaged with graphic designers.

How did you come to work with Travancore Analytics?

One of my friends recommended them to me. It was very easy to deal with them because they were cooperative and they easily understood our situation. We also liked that if we ever needed a project manager or consultant, they had resources to help us with that. Furthermore, we were impressed that they had good employees who had very good hands-on experience, unlike other companies that didn’t have a lot of experience in what we needed.

How much have you invested in them?

I spend around $14,000–$15,000 a month.

What is the status of this engagement?

We started working with them in April 2017, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their developers have a lot of talent and have been through a lot of training. Overall, they know what they’re doing, which is why I like them.

How did Travancore Analytics perform from a project management standpoint?

We manage most of the projects, but their project management is also good. We mainly use Jira and it’s been working very well for us. They’re good at providing what we need, and they have a lot of talented people on their team with project management experience.

What did you find most impressive about them?

Their whole team is very approachable and accessible. In fact, their accessibility is their main advantage over their competitors.

Are there any areas they could improve?

I don’t think there is much to improve. The quality of their work is good, but they have room for improvement in the domain management area.

Do you have any advice for potential customers?

I wouldn’t hesitate to recommend Travancore Analytics to anyone. They’re good at tackling development projects. Overall, I'm very happy with them. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner and founder of Zojila. We design, manufacture, market, and sell houseware products. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Travancore Analytics?

I hired Travancore for their web, app, and AR/VR development services. 

SOLUTION

What was the scope of their involvement?

I’ve used Travancore for different things. The first time I used them was for migrating my online business from one platform to another.

Currently, they’re creating an app for me. The app will be used on the websites for customers to visualize the product using AR technology. For website development, they use HTML, JavaSCript, and PHP. Moreover, they’re using Blender, 3D CAD modeling, and other pieces of software for AR development.

When doing projects together, we initially have discussions. I give them an SoW, covering the project’s requirements, my budget, delivery times, and how I expect the project to be managed. Then, the Travancore team reviews the work. They tell me if they need to update costs, change the structure of the project, or comment on the task flow. From there, I review the documents we have. If the terms are acceptable, I go ahead and sign the project contract. They start working on it at that point. 

What is the team composition?

We’ve worked with about 10 people from Travancore. For every project, my initial interactions are with the same people from their management team, especially with their project managers. After laying out and defining the project, they create a team that will implement the tasks. 

How did you come to work with Travancore Analytics?

I did a lot of due diligence before talking to Travancore and using their service because I’d seen many fly-by-night companies that didn’t know what they were doing. Initially, I looked for references and talked to people for good development companies. Then, I was referred to Travancore by other people in the software business. 

Once I started talking to Travancore, I realized that I knew their founder, who had an outstanding reputation. He also had a huge business in the US and was an approved contractor for NASA. In other words, Travancore’s credentials and their team’s ability to do extremely high-tech work were well-established. On top of that, I had a relationship with them on a personal level. As a result, I decided to hire them.

How much have you invested with them?

I spent around $5,000 on the first project. For the second project, I’ve only paid a down payment. 

What is the status of this engagement?

Our first project was from May–August 2020. Meanwhile, the AR development project is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’m happy with what Travancore has done in our projects. They’ve achieved everything we’ve set out to do; we’ve transferred one database to another without any loss of data. The team has also addressed and taken care of any issues that have come up during the process. As a final result, the product works without any issues. Everything has been done successfully without any problems. 

How did Travancore Analytics perform from a project management standpoint?

For project management, Travancore sends me regular email updates. If I ask something and they feel it’s better to explain the answer directly in a video meeting, they immediately set up a meeting on Google Meet. 

The remote meetings have been working out well for us. Even if they’re in a completely different time zone, they schedule meetings that fit my time. In other words, scheduling isn’t an issue for them. 

What did you find most impressive about them?

Their competence is the best part of working with them. Travancore has competent, thorough, and honest people. Every time we do cutting-edge projects and things that haven’t been done before, there will always be unknowns. Given that, the team is always honest in the things they can do. If they’re unsure whether something is feasible or not, they look into it further and let me know if it’s doable. Overall, they’re highly qualified people.

Are there any areas they could improve?

No, there aren’t any. 

Do you have any advice for potential customers?

Know that you can confidently go forward and work with Travancore. Expect great results and interactions. The team will tell you upfront whether your idea is feasible or not, how much time it will take, and how much it will cost. They lay these things out clearly. 

Moreover, their core competence lies in high-end technological projects. They may not even take on a project that’s not technically challenging. Overall, if you have a project that requires great competence in programming languages, then I’d have no hesitation recommending Travancore. 

BACKGROUND

Introduce your business and what you do there.

I am a technical project manager at a development company that mainly takes clients from the United States. I handle the technical processes, from sales to onboarding to producing high-end, high-level wireframes. 

I work with outsourcing teams, primarily in India, for software development — I communicate with our project manager and with developers directly. Our specialty is mobile app development, which we can do in 3–4 months. 

I oversee the development process and make sure that the scope of each project is in line with the entire process and is made to the customer’s satisfaction. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Travancore Analytics?

We were looking for a company to provide QA and IT services for us. 

SOLUTION

What was the scope of their involvement?

Travancore Analytics serves as an external set of testers to help us optimize our bug identification processes and guide us through the complexities of software development. We’re trying to do our best to optimize our QA processes so we can develop the best products we can for our customers. 

Their QA specialists are well trained and have a great process that integrates well with us. We’ve integrated them with our Jira boards and our Figma frames.

We’ve used them on large projects, where clients are spending $150,000 on our services. The Travancore Analytics team has helped us organize those projects — prioritizing our bug support tickets and understanding how the support ticket progress is going. 

We’re also trying to scale up their involvement and work with them more on software development. However, we’re also scaling up as a company, so we haven’t put together an entire software contract with them yet. 

What is the team composition?

There are roughly ten teammates across various projects, and my main point of contact is the project manager, who serves as my right-hand man. 

How did you come to work with Travancore Analytics?

We found Travancore Analytics online through a lead matching service, but it was a very organic connection. 

How much have you invested with them?

We’ve invested between $5,000–$10,000 with Travancore Analytics so far.  

What is the status of this engagement?

We began working with them in June 2021 and the partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Travancore Analytics has really helped us with some critical, high-level projects we’ve been working on. Their QA process has been a 100% time-saving service, for our projects and client engagements. 

Our clients have been even happier with the services we’re providing because they’re able to clearly see what we’re doing to keep their software working — we’re able to save time on QA internally and focus on client projects. 

We like their processes and the high-quality work — so far, their work is an excellent sign that they will do well when we have them begin working on completing software projects. 

How did Travancore Analytics perform from a project management standpoint?

Travancore Analytics is great at project management. Their project leader is impressive and we never have to follow up with them — they’re proactive about communication, not reactive. 

They’re team players and work well with our customers — they’ve integrated well with our internal team. Specifically, the project manager provides excellent suggestions for looking forward and works well with our clients. We use Skype, Zoom, email, and Slack to communicate. We also use Confluence, which is very important for our software development cycle.

We don’t use phone calls or text messages because of the international nature of our partnership. 

They have a precise process to locate and identify a bug. They follow a flow on Jira and spend four hours checking each build on every device. We can see what they’re doing in real-time — they log each bug in Jira, how long it took to find, and any additional notes related to the bug. It’s an extensive process to describe and elaborate on what they’re doing. 

If they can’t resolve issues because they don’t have the software to do so, they’ll be proactive and find another teammate to resolve the issue and then communicate that to us. 

They provide us with biweekly reports that highlight each aspect of the project and the number of open or closed bugs and if they’re pending or in progress. And then, at the end of every two weeks to one month, we get a full PDF report of the project progress — the breakdown is a simple slideshow that shows the overall status and where the QA stands. 

What did you find most impressive about them?

We went through several partners trying to add extra QA to our projects, and Travancore Analytics is second to none — they’re the best process team that we’ve been able to sign. They’re really on the ball — they’re proactive and efficient about their work. They don’t waste time and get in and get the job done right the first time. 

Their personnel are well trained with Jira and can onboard themselves with general software development processes. Their entire team is very friendly, from the CEO to testers. 

The Travancore Analytics team makes me happier than our development team sometimes. I’d expect more technical issues because they’re overseas, but it doesn't happen often. 

Are there any areas they could improve?

No.  

Do you have any advice for potential customers?

I would tell potential customers to ensure they have documentation and get ready to go with Travancore Analytics. It’s essential to have the scope defined and the wireframes ready — customers need to be prepared to onboard a team and move forward. 

We realized that we needed more documentation when we brought their team on, and we’ve been slowly integrating it into our processes. With documentation, Travancore Analytics can read it and get up to speed as quickly as possible to start the QA processes. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a one-person limited liability company that provides a mentoring program as well as executive transition coaching and simulation coaching.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Travancore Analytics?

I wanted to create a mentor and client-friendly portal around my coaching protocol and programs, so I turned to Travancore.

SOLUTION

What was the scope of their involvement?

Travancore first helped me develop one of my training programs. We went on to create an invite-only portal that would serve as a coaching platform. It is chapter-driven and meant to help executives who are leaving the corporate world try to figure out the next chapter in their life. I provided all the content and programs, and their team built the portal in a way that could automatically send a welcome email to customers that I invite. 

Along with that portal, they created a marketing website that I could direct potential customers to. I direct them to the website, and if they show interest in my course, I send them a link and log-in information for the portal. 

Travancore eventually developed an app to go along with the portal, and it is now available on the App Store. It is also invite-only and houses the same coaching programs, exercises, questions, and algorithm as the portal. 

What is the team composition?

I worked with around eight people. Manesh (Engineering Manager) was the project manager and brought in the proper resources depending on the skill we needed.

How did you come to work with Travancore Analytics?

A friend of mine recommended Travancore after I had told them about my idea. When I met the team, I saw that they understood what I wanted to achieve, so I decided to move forward with them then. 

How much have you invested with them?

Overall, I’ve spent $105,000. I have also paid around $6,000 for database maintenance every year since 2018.

What is the status of this engagement?

I have been working on and off with Travancore since September 2015 to develop and enhance the different products. We have an annual contract, and they’re currently still supporting the database, making sure it’s updated and secure. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After every coaching engagement, I have my clients fill out various forms. The feedback I’ve gathered has been very positive and many people have said that the portal is very clean, simple, and intuitive despite its complicated backend mechanisms. In addition to that, the portal has also helped me generate $1.7 million in the last four years, so it’s a really good product. 

How did Travancore Analytics perform from a project management standpoint?

Travancore has shown that they truly understand what I wanted. They’ve done a lot of upfront consulting to capture business facts and establish what’s possible to do with the portal, website, and app. Once they had those, they’ve set very clear timelines which they’ve always stuck to. The team has never missed a key deadline. 

We’ve mostly communicated through WhatsApp and Google Meet. In every meeting, Travancore has been good at managing our expectations and bringing up suggestions. Manesh, in particular, has been very good at keeping in contact with me. It has always felt like I’m working with my own team because we could get together whenever we needed to.

What did you find most impressive about them?

Their customer service is superb. They do whatever it takes to get the job done.

Are there any areas they could improve?

It isn’t anything major, but we have had to make small tweaks to some of the writing on the portal and programs. Travancore’s English is very good, but it has required a bit of refining to become more understandable for homegrown American English speakers. They’ve picked up on that rather quickly.

Do you have any advice for potential customers?

My biggest advice would be to invest a good amount of time in getting Travancore to understand your business and your goals.