TheFinch Design

BACKGROUND

Please describe your company and position.

I am the Presdient of Hitch

Describe what your company does in a single sentence.

Embeded software for home equity lending.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheFinch Design to accomplish?

• Simplify existing product design
• Make the application experience shorter
• Make it more clear for the next step

SOLUTION

How did you find TheFinch Design?

Referral

Why did you select TheFinch Design over others?

• Pricing fit our budget
• Good value for cost

How many teammates from TheFinch Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign Hitch's core application experience for consumers by simplifying and consolidating the workflow. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Redesigned end to end figma file of the entire software

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, their work was completed quickly with clear communication on the next steps.

What was your primary form of communication with TheFinch Design?

Virtual Meeting

What did you find most impressive or unique about this company?

How fast they were able to grasp our complex product and be able to identify workflow challengess and make significant changes in consolidating 9 pages into 5 while at the same time making those pages cleaner. 

Are there any areas for improvement or something TheFinch Design could have done differently?

There were some gaps between sprints because of the designer having a child, but to be expected and what a blessing!

BACKGROUND

Please describe your company and position.

I am the CEO of Glopbe Pvt Ltd

Describe what your company does in a single sentence.

We are doing website development in WordPress, Laravel and PHP.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheFinch Design to accomplish?

• Website design

SOLUTION

How did you find TheFinch Design?

Referral

Why did you select TheFinch Design over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from TheFinch Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have a requirement of redesignig our old website for better user experience and something that feels premium. The key deliverables were as follows:

1. Design for all the pages in Figma
2. Help in creating animations
3. New typography

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site looks way more better than previous one and we started receiving leads from website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered the design on time, and their response time was awesome. Whenever we were stuck on the development side trying to understand the design perspective, they were just a call away.

What was your primary form of communication with TheFinch Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quick response and unique design ideas.

Are there any areas for improvement or something TheFinch Design could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the ceo of ceramicapp pvt ltd

Describe what your company does in a single sentence.

Ceramicapp is a world's first B2B live market place for ceramic industries

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheFinch Design to accomplish?

• Website UI design
• Application UI design
• Concept solutions for our requirements

SOLUTION

How did you find TheFinch Design?

Online Search

Why did you select TheFinch Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from TheFinch Design were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

our scope is to design the market place for ceramic industry for B2B application and website UI with best user experience and easy to use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I would like to mention that our experience of working with thefinch is found to be amazing. TheFinch Design team is not only a service provider but also a solution provider. The team is agile, dynamic and very prompt in servicing a wide variety of marketing requirements. The team has varied experience across domains.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our experience has found team to be highly deadline & execution oriented with A very strong focus of delivering the job with highest quality. A great team to work and look forward to more great work from them. Thefinch always delivers something above what is promised and who does not love getting something extra.

What was your primary form of communication with TheFinch Design?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Thefinch always delivers something above what is promised and who does not love getting something extra. Their service and transparency of work is unlike any other in the market. I wish them Thefinch team believes in commitment & transparency good luck !

Are there any areas for improvement or something TheFinch Design could have done differently?

thefintch is good enough to deliver work as per expectation.

BACKGROUND

Please describe your company and position.

I am the Chief PCOS Consultant of Threos Health

Describe what your company does in a single sentence.

Threos Health

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheFinch Design to accomplish?

• A good design that's intuitive
• A female centric color theme

SOLUTION

How did you find TheFinch Design?

Referral

Why did you select TheFinch Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from TheFinch Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Discovery Phase:

• Understanding Threos Health's brand, target audience, and specific requirements for a female-centric PCOS/PCOD app. 
• Conducting market research to identify trends and user expectations in the healthcare and wellness domain.

Wireframing and Prototyping:

• Creating detailed wireframes that outlined the app's structure, navigation, and key functionalities. 
• Developing interactive prototypes to simulate user flow and gather feedback on the initial design concepts. 

Visual Design:

• Crafting visually appealing and on-brand UI elements, including color schemes, typography, and imagery.
• Designing custom graphics and icons to enhance the overall aesthetic and convey the app's purpose effectively. 

User Testing:

• Conducting usability testing with representative users to gather insights and refine the design based on real-world feedback. 
• Iterating on the design based on user testing results to ensure optimal user experience. 

Design Handoff:

• Providing comprehensive design documentation, including style guides and design specifications, to facilitate a smooth transition to the development phase.
• Collaborating with Threos Health's development team to ensure accurate implementation of the design. 

Key deliverables encompassed the final set of high-fidelity design files, interactive prototypes, and documentation to guide the development team. The Finch's commitment to understanding Threos Health's unique needs and their iterative design approach contributed to the success of the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Finch's UX design for Threos Health led to a notable 15% increase in user task completion rates, a 20% decrease in user error incidents, and a significant boost in user satisfaction scores based on post-launch usability assessments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Finch exhibited exceptional project management throughout, consistently delivering items on time. Their proactive approach in understanding Threos Health's needs ensured a seamless workflow. Responsive to our evolving requirements, The Finch adeptly addressed any concerns, fostering a collaborative and efficient working relationship.

What was your primary form of communication with TheFinch Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about The Finch was their remarkable ability to blend creativity with a deep understanding of Threos Health's goals. Their unique approach to UX design seamlessly integrated aesthetic appeal with functionality, resulting in an app that not only looks impressive but also offers an exceptional user experience. The Finch's commitment to client needs and their agility in adapting to evolving requirements were particularly impressive.

Are there any areas for improvement or something TheFinch Design could have done differently?

While the overall experience with The Finch was highly positive, a potential area for improvement could be in providing even more detailed documentation during the design handoff. This could further assist the development team and ensure a smoother transition. However, any minor improvements aside, The Finch demonstrated a commendable commitment to quality and collaboration throughout the project.

BACKGROUND

Please describe your company and position.

I am the Director of CodeClinic pvt. ltd

Describe what your company does in a single sentence.

CodeClinic pvt. ltd. provide it solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheFinch Design to accomplish?

• Application UX UI design
• Provide complete user flow and feature analytic.

SOLUTION

How did you find TheFinch Design?

Referral

Why did you select TheFinch Design over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from TheFinch Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

we want to design UI/UX of Qolony app, which have community building and social media app's features, and also society management app feature in our scope.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The UI/UX team's efforts in the project yielded a range of measurable outcomes that vividly demonstrate progress and success. These achievements are a testament to their dedication and the impact of their design decisions on user engagement and satisfaction. Some of the key measurable outcomes include:

• Increased User Engagement 
• Reduced Bounce Rates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time delivery.

What was your primary form of communication with TheFinch Design?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

team's creativity and solution provided by the team for different user flow is impressive thing we have noted from team.

Are there any areas for improvement or something TheFinch Design could have done differently?

We were totally satisfied with the work they delivered.