TheBestReputation

BACKGROUND

Please describe your company and position.

I am the Founder of a vegan fast food company.

Describe what your company does in a single sentence.

We make tasty vegan fast food like kebabs using only plant-based ingredients so everyone can enjoy healthy and delicious meals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheBestReputation to accomplish?

• We've been using Google's AdGrant for several years and had started to reach a limit of in-house knowledge and wanted to take it to the next level. At the same time we wanted to expand our organic reach to our website and improve the tracking/conversion data we were seeing.

SOLUTION

How did you find TheBestReputation?

Referral

Why did you select TheBestReputation over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Developing our AdGrants account so that we were reaching the full spend for the grant and then starting to optimise so we were starting to make the most of our money. Conversion tracking was set up across the site for a number of key metrics. We also undertook an SEO project where BTS supported with fixing errors, suggesting content improvements and upskilling our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to TheBestReputation our organic search traffic has increased significantly by around 60%. Our AdGrants account consistently hits the full spend and conversion tracking is now fully in place and we're seeing 30% average increase in conversions per month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We held regular monthly meetings for each side to share feedback, updates and next steps. We kept in regular contact via email and they have been very quick in their response times. A monthly report gets sent through which then forms a part of the digital report for Senior Management.

What was your primary form of communication with TheBestReputation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were incredibly professional but at the same time very friendly and open. They really want to help and are very forthcoming with new options and ideas.

Are there any areas for improvement or something TheBestReputation could have done differently?

Noting, Thebestreputation delivered exactly what we expected

BACKGROUND

Please describe your company and position.

I am the Founder of a home care company.

Describe what your company does in a single sentence.

We provides professional in-home care and support services, helping individuals especially the elderly and people with disabilities maintain independence and quality of life in a safe, comfortable environment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheBestReputation to accomplish?

• We partnered with Thebestreputation to strengthen and manage the SEO performance of our website. As a provider in the care services space, our primary goal was to improve our online visibility, attract the right audience, and ensure our website content aligned with the needs of individuals and families searching for reliable care solutions.

SOLUTION

How did you find TheBestReputation?

Referral

Why did you select TheBestReputation over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from TheBestReputation were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The collaboration began with an in-depth onboarding and discovery session, where we walked their team through our services, target audience, competitive landscape, and long-term growth objectives. They took the time to understand the nuances of the care industry and how users search for these services online.

Following this, Thebestreputation developed a comprehensive SEO roadmap tailored to us. This included a full technical audit of our website, competitor benchmarking, keyword opportunity mapping, and clear recommendations to improve site structure and performance.

Over the following months, we worked closely together to implement these strategies. Their team guided us on content improvements, on-page SEO enhancements, and technical fixes. They also supported us in refining our messaging to better connect with our audience. Regular collaboration sessions ensured we stayed aligned, and they provided ongoing insights to continuously optimize performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first six months, we saw a significant uplift in our online performance. Organic traffic increased by over 150% year-over-year, and more importantly, we noticed a steady rise in qualified inquiries coming through the website. Our conversion rates improved by over 30%, and we achieved substantial growth in first-page keyword rankings, which helped us reach more people actively searching for care services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thebestreputation maintained a very structured and transparent project management approach. They provided detailed monthly reports covering all key SEO metrics and performance indicators relevant to us.

They leveraged tools like Google Analytics and reporting dashboards to give us clear visibility into progress. Communication was consistent, with regular check-ins and strategy discussions that kept everyone on the same page. Deliverables were always on time, and their responsiveness made collaboration smooth and efficient.

What was your primary form of communication with TheBestReputation?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their ability to simplify what can often feel like a complex and technical process. They broke down SEO strategies into clear, actionable steps that our entire team could understand and contribute to.

Their collaborative approach made a big difference they didn’t just act as an external agency but as a true partner invested in our growth. This made it easier for us to stay engaged and confident in executing the strategy.

Are there any areas for improvement or something TheBestReputation could have done differently?

We had a very positive experience overall and did not encounter any major issues during the engagement.

BACKGROUND

Please describe your company and position.

 I am the CEO of an engineering company 

Describe what your company does in a single sentence.

.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheBestReputation to accomplish?

• Things

SOLUTION

How did you find TheBestReputation?

• Online Search
• Referral

Why did you select TheBestReputation over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from TheBestReputation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

These guys are the best! Period! 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Incredible success, and hands-on, detailed work throughout entire project

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Not only did they deliver on time, but they exceeded my expectations

What was your primary form of communication with TheBestReputation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Chris was the fearless leader on our project! He is not only courteous, but extremely professional, and has expert knowledge in his field! With a constant emphasis on evolving to adapting change in market structure, and strategy! 

Are there any areas for improvement or something TheBestReputation could have done differently?

I really can't say anything negative about this company aside from the fact that I waited too long to call them in the first place. Pull the trigger today you will not regret it. Ask for Chris. He is such a gentleman and beyond professional! 

BACKGROUND

Please describe your company and position.

I am the CEO of RGC

Describe what your company does in a single sentence.

The team at TBR is second to none. The several interactions have been nothing short of professional and informative. They do exactly what they say they're going to do and got us results quicker than any other vendor we've ever used in the past. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheBestReputation to accomplish?

• Removing negative reviews

SOLUTION

How did you find TheBestReputation?

Online Search

Why did you select TheBestReputation over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from TheBestReputation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were hit with several false negative reviews and they were able to get them down 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

2 reviews down. Few more in the works 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ahead of time. 

What was your primary form of communication with TheBestReputation?

Virtual Meeting

What did you find most impressive or unique about this company?

Quick delivery

Are there any areas for improvement or something TheBestReputation could have done differently?

No

BACKGROUND

Please describe your company and position.

 I am the CEO of an information technology company 

Describe what your company does in a single sentence.

Our company leads hyperlocal safety awareness, globally scaled risk assessment technologie

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheBestReputation to accomplish?

• We hired with Thebestreputation to establish our brand identity and manage public relations for our company. As a startup with limited resources, we needed a PR team to help us create buzz, increase awareness, and connect with both customers and investors.

SOLUTION

How did you find TheBestReputation?

Online Search

Why did you select TheBestReputation over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from TheBestReputation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After searching online and interviewing several firms, Thebestreputation stood out immediately. Their enthusiasm, expertise, and understanding of our industry made us confident they were the right fit.

Their team helped us with everything from press releases and media kits to organizing a successful product launch and managing ongoing campaigns. They worked closely with our team, proactively offering ideas and strategies that made a real difference.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results blew us away. Within hours of our launch, over 200 media outlets covered our story, reaching millions of people. Our press release became the #1 story on Yahoo Finance for a day, and we received recognition from top industry publications.

Their efforts opened doors to new opportunities, including partnerships with hospitals and inquiries from international markets. On top of that, they helped us attract new investors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at Thebestreputation is outstanding. They’re not just a PR firm; they felt like an extension of our company. Their communication was excellent, they were always available, and they went above and beyond to support us.

What was your primary form of communication with TheBestReputation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was their passion and creativity. They genuinely cared about our success and approached every challenge with enthusiasm and strategic thinking.

Are there any areas for improvement or something TheBestReputation could have done differently?

 They exceeded our expectations in every way, delivering real results and becoming invaluable partners.

BACKGROUND

Please describe your company and position.

 I am the Chief Operating Officer of a design company 

Describe what your company does in a single sentence.

We're a venture capital firm focused on the enterprise software, consumer internet and mobile markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheBestReputation to accomplish?

• Build trust with potential audience
• Improve brand and reputation

SOLUTION

How did you find TheBestReputation?

Online Search

Why did you select TheBestReputation over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TheBestReputation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Media Relations: Securing a total of 2 press releases in tier 1 publications; monitoring media coverage to raise awareness for our brand, positioning it as a credible and authoritative voice in its niche. 
• Content Creation: Writing and editing the articles to fit the publications' mandate and optimizing search and traffic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

High-quality articles published in credible publications in a timely and responsive manner.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. It's always on time and within 24hrs. The timeline was communicated effectively to establish expectations.

What was your primary form of communication with TheBestReputation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Impressive in their efficiency and capacity for delivery.

Are there any areas for improvement or something TheBestReputation could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.
I am the Chief Financial Officer of a real estate company 

Describe what your company does in a single sentence.

Firethorn is a market-leading investor, developer and asset manager in UK real estate.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheBestReputation to accomplish?

• We hired them to Improve our public relation

SOLUTION

How did you find TheBestReputation?

Online Search

Why did you select TheBestReputation over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TheBestReputation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped with all our press releases and supported our collateral and marketing efforts. Thebestreputation also assisted us in creating unique articles and contributing to industry articles to establish our company as an expert in the field.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've boosted our brand recognition in the field since we started using Thebestreputation. During our partnership, we also saw a significant increase in our media coverage, with an average of two new articles published every month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did exactly what we wanted and explained, and they did a great job of meeting our expectations. We communicated through email, and they finished the work promptly.

What was your primary form of communication with TheBestReputation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were skilled at taking advantage of opportunities and advancing, as they had extensive knowledge of the public sector market.

Are there any areas for improvement or something TheBestReputation could have done differently?

No, I can't think of anything

BACKGROUND

Please describe your company and position.

I am the Business Mentor of Two-Brain Business

Describe what your company does in a single sentence.

Business Mentorship for Gym Owners: Learn how to build a resilient fitness business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheBestReputation to accomplish?

• We hired Thebestreputation to help us improve our rankings on Google and drive more organic traffic. Our major goals are to attract more leads to the website, and, consequently, increase sales.

SOLUTION

How did you find TheBestReputation?

Online Search

Why did you select TheBestReputation over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TheBestReputation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Introductory meeting where I introduced our company and described the purpose of this project. After that, in a week or two, they did an SEO audit for our website, showing why it wasn't ranked that high and what should be done to improve certain areas. They have also identified what keywords to use in order for us to outrank our competitors on Google.

About two weeks after the kick-off call, they provided us with a detailed report that described the issues they found on our website and how to fix them. They also provided an SEO strategy document with step-by-step instructions along with key deadlines. So far, they have optimized most of our pages and cleaned up most of the technical issues. They are also guiding us through the link building strategy. They have a network of trusted partners, so we can be sure that links are placed only on reliable and authoritative websites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've already obtained spectacular results, although it is not yet over; this is one of the most positive aspects: organic traffic coming to our website has increased by 300% by now.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I like the way they manage our project-everything is clear and transparent. I like very much that I can always reach the project manager and ask questions about our project. We mostly use Google Meet and email for communication. Sometimes we use Telegram for quick questions.

What was your primary form of communication with TheBestReputation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I like the way they managed our project — everything was clear and transparent.

Are there any areas for improvement or something TheBestReputation could have done differently?

No

BACKGROUND

Please describe your company and position.

I am an Executive of Bluefly

Describe what your company does in a single sentence.

Bluefly is the original online fashion retailer. Today, Bluefly is a fast growing, fashion marketplace 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheBestReputation to accomplish?

• Increased Organic Traffic
• Attracting New Customers

SOLUTION

How did you find TheBestReputation?

• Online Search
• Clutch Site

Why did you select TheBestReputation over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TheBestReputation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thebestreputation provided a complete SEO process that included on-site optimization, link-building, and content creation for both our main website and our blog.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our partnership with Thebestreputation has led to remarkable outcomes. Our organic traffic has grown substantially, particularly from important keywords. We've also improved our search rankings for specific long-tail keywords in the high-end fashion market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thebestreputation's project management is excellent. They quickly address our needs and are very flexible. Their proactive approach helps us adapt swiftly to any changes or new challenges.

What was your primary form of communication with TheBestReputation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I can always rely on the team to provide useful information and plans.

Are there any areas for improvement or something TheBestReputation could have done differently?

We don't see any areas that need improvement.

BACKGROUND

Please describe your company and position.

I am the CEO of VIATEC

Describe what your company does in a single sentence.

The one-stop hub that connects people, knowledge and resources to grow and promote the Greater Victoria tech sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheBestReputation to accomplish?

• Increase understanding of the company

SOLUTION

How did you find TheBestReputation?

Online Search

Why did you select TheBestReputation over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TheBestReputation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This plan aims to increase participation in future training programs by improving our reputation and reconnecting with past attendees. It focuses on professionals, HR teams, alumni, and influencers, highlighting career growth, flexible learning options, and successful outcomes. We'll use our website, social media, emails, and ads to reach them. Key actions include weekly social media posts, email campaigns, promotional materials, and video summaries over a six-month period.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A 35% rise in the number of students signing up for courses.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked quickly, did a good job, and didn't cost too much.

What was your primary form of communication with TheBestReputation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were amazed at how fast they responded and how perfectly they completed the project.

Are there any areas for improvement or something TheBestReputation could have done differently?

I am extremely happy with the result