Teplin

BACKGROUND

Please describe your company and position.

I am the Growth Lead of Perla Helsa

Describe what your company does in a single sentence.

D2C Supplement Brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Teplin to accomplish?

• We partnered with Teplin Agency to set up and launch our Shopify store, including Shopify development, implementation of the approved design, app configuration, and QA testing. The goal was to build a solid, well-structured Shopify store with a smooth user experience and everything properly configured for launch.

SOLUTION

How did you find Teplin?

Online Search

Why did you select Teplin over others?

• High ratings
• Good value for cost

How many teammates from Teplin were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Teplin Agency supported us across the full Shopify setup and launch process. The scope included setting up the Shopify store, implementing the approved design into Shopify, configuring and integrating required apps, and performing thorough QA testing across the site. The team ensured that all core store functionality worked correctly, the design was accurately implemented, and the store was fully ready for launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main outcome was a smooth and successful Shopify store launch. All core functionality and apps were properly set up and QA tested, resulting in a stable, well-structured store ready to scale with confidence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Teplin’s project management was well-organized and responsive. Communication was clear throughout the process, timelines were met, and the team was quick to address questions, feedback, and any adjustments needed along the way.

What was your primary form of communication with Teplin?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was their deep Shopify expertise and how efficiently they handled everything with minimal back and forth and a very reliable delivery process.

Are there any areas for improvement or something Teplin could have done differently?

Nothing significant comes to mind. Communication was smooth, deadlines were met, and the overall process was clear and easy to work with.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Borne Digital, a digital marketing and UX/UI development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Teplin?

We needed help with various projects from design through development and launch due to capacity issues.

SOLUTION

What was the scope of their involvement?

Teplin developed a large website in WordPress that was fully customizable with customized plugins. The team also helped us with the site's launch and post-launch items, including hosting transitions, DNS updates, redirect assistance, and troubleshooting.

What is the team composition?

We worked with 2–5 teammates from Teplin.

How did you come to work with Teplin?

We found Teplin on Clutch. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

How much have you invested with them?

We spent around $10,000–$49,999.

What is the status of this engagement?

We worked together from March–August 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Teplin met all the core objectives and scope deliverables, including site speed and functionality requirements. We noticed faster load times and fixed site issues.

How did Teplin perform from a project management standpoint?

Teplin delivered ahead of schedule and met a demanding timeline that was updated from the original scope. The team went above and beyond. We had weekly check-ins, and they updated us on the project's progress on an as-needed basis. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Teplin's communication was impressive. They were great to work with and offered 24/7 on-demand communication.

Are there any areas they could improve?

No, everything was great.

Do you have any advice for potential customers?

I highly recommend Teplin and will use them in the future.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of VALMAX

Describe what your company does in a single sentence.

Web Design, Branding, Web Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Teplin to accomplish?

We partnered with Teplin Agency for the full redesign of an eCommerce website, including Shopify development, UX/UI design, and QA testing. The goal was to increase the conversion rate and to create a high-performing online store with a strong visual identity, seamless user experience, and optimized conversion flow.

SOLUTION

How did you find Teplin?

Online Search

Why did you select Teplin over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Teplin were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Teplin Agency handled the entire process, from concept to launch. The team created a high-converting design with clear user flow and strategic CTAs, developed the full Shopify store from the ground up, and thoroughly tested every feature. The result is a modern, fast, and conversion-focused website that delivers an exceptional shopping experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Teplin’s team made the whole process super smooth. After launch, engagement went up, visitors stayed longer, and conversions improved. The site looked fresh and modern, and the client kept getting great feedback from customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time and really well organized. They were quick with updates and feedback, we never had to chase them or worry about delays

What was your primary form of communication with Teplin?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine creativity with technical expertise really stood out. You can tell they care about the details and always focus on making the site perform, not just look good.

Are there any areas for improvement or something Teplin could have done differently?

Nothing really. Communication was easy, deadlines were met, and the whole experience was straightforward.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of UAATEAM, a full-cycle digital marketing agency. We help businesses grow their revenue and brand presence through data-driven PPC, SEO, CRO, SMM, and email marketing strategies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Teplin?

We needed help with the design and development of a new website that would better reflect our brand, improve user experience, and support our lead generation and conversion goals.

SOLUTION

What was the scope of their involvement?

Teplin has handled the full-cycle development of our website, including UI/UX design, front-end and back-end development, and CMS integration. The main deliverables have been wireframes, design mockups, a responsive and SEO-friendly website, and a user-friendly content management system for easy updates.

What is the team composition?

Throughout our collaboration, we've worked with a team of around 5–7 specialists from Teplin, including project managers, designers, and developers, depending on the specific project needs.

How did you come to work with Teplin?

We found Teplin through a referral recommended by friends who had a great experience working with them. We chose Teplin because we aligned on values, work approach, pricing, and several other key factors. Communication was smooth from the start, and we quickly felt it would be a good fit to try working together.

How much have you invested with them?

So far, we've spent over $28,000 on Teplin's services since the beginning of our collaboration.

What is the status of this engagement?

We've been working with Teplin on multiple projects since February 2024. Some of the projects have already been successfully completed throughout 2024 and 2025, while others are still ongoing. As a digital marketing agency with a large number of small to mid-sized clients, we often have continuous collaboration with Teplin on different web development tasks as new needs arise.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The measurable outcomes have included faster website load times, improved UX metrics like lower bounce rates and higher engagement, as well as positive client feedback on the new designs. Additionally, the new websites have helped support our lead generation efforts and improved conversion rates for several of our clients.

After launching the projects developed by Teplin, we've observed the following measurable improvements across several client websites:

• Page Load Speed: Improved by an average of 35–50%, based on Google PageSpeed Insights and GTmetrix reports.
• Bounce Rate: Decreased by approximately 20–30%, according to Google Analytics data.
• Conversion Rate: Increased by 15–25%, depending on the specific client and project goals.

These improvements have had a direct positive impact on user engagement and lead generation KPIs.

How did Teplin perform from a project management standpoint?

Teplin's project management has been highly professional and well-organized. They have been responsive, proactive in communication, and flexible when our project requirements have evolved. Most deliverables have been provided on time or with clear communication in case of any timeline adjustments. Teplin has always worked with us to prioritize critical tasks when needed. Our primary forms of communication with Teplin were video calls, emails, and project management tools like Slack and Trello, ensuring smooth and timely coordination throughout each project phase.

What did you find most impressive about them?

What has impressed us most about working with Teplin is their combination of strong technical expertise with a deep understanding of user experience and design. They consistently offer creative solutions, stay highly engaged throughout each project, and show genuine care about delivering results that align with our business goals and KPIs.

Are there any areas they could improve?

Overall, we're very satisfied with Teplin's work. Like with any long-term collaboration, there have been occasional minor delays or the need for extra clarification on technical details. However, Teplin has always been open to feedback and quick to address any concerns. Their willingness to adapt and improve has been a strong point throughout the projects.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Dalton Locks

Describe what your company does in a single sentence.

We sell and specialize in electronic smart locks. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Teplin to accomplish?

• Unique and tech design
• Portray a professional and polished brand
• User-friendly website layout

SOLUTION

How did you find Teplin?

Online Search

Why did you select Teplin over others?

• High ratings
• Great culture fit
• Impressive portfolio

How many teammates from Teplin were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired the agency to design and build a website for Dalton Smart Locks that reflects our modern, tech-forward brand. The project included everything from the initial planning and design to development and launch.

They created a clean, polished, mobile-friendly website with dedicated product pages, easy navigation, and strong visuals. Key features included SEO setup, a contact form, and backend access so we can update content ourselves. They also made sure the site runs smoothly across devices and gave us a walkthrough to manage it post-launch.

Overall, the key deliverables were:

• A fully responsive website
• Custom product and brand pages
• Wholesale section
• Chatbot
• On-page SEO
• Contact form and CMS access
• Post-launch support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the launch of the new Dalton Smart Locks website, we’ve seen a clear improvement in how our brand is perceived and how easily customers can access information. Some key outcomes include:

• Increased Website Traffic: After launch, we saw a steady rise in organic traffic due to better structure and clean design. Our visibility in search results improved, helping new customers discover us more easily.
• Faster Load Times: Page speed improved noticeably, which enhanced the user experience.
  Internal Efficiency: The CMS access has made it simple for our team to update pricing, images, and product details—saving us time and reducing back-and-forth with developers.
• Professional Brand Presence: Overall, the site now matches the quality of our product. It has helped build trust with new customers and position Dalton as a serious player in the smart home security market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed really well from start to finish. The person I worked with was extremely responsive, helpful, and friendly—always quick to reply and willing to go the extra mile. I was genuinely impressed by how fast they implemented changes and how seriously they took feedback.

They consistently delivered items on time (often even earlier than expected) and made the whole process feel smooth and collaborative. It felt like they really cared about getting things right, which made working with them a great experience.

What was your primary form of communication with Teplin?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their creativity and friendly, collaborative approach. From the start, I was impressed with their design portfolio—but they went beyond my expectations. They brought fresh, thoughtful ideas to the table that I wouldn’t have considered on my own, all while keeping the user experience front and center.

They managed to deliver a modern, visually appealing website that’s also intuitive and aligned with our customers' needs. Their ability to balance creativity with functionality was impressive. On top of that, they worked efficiently, stayed on top of communication, and were incredibly responsive throughout the process. The end result brought our brand to life.

Are there any areas for improvement or something Teplin could have done differently?

Honestly, I don’t have any major critiques. The entire experience was smooth, and the team at Teplin exceeded my expectations in terms of creativity, responsiveness, and efficiency. They were proactive, open to feedback, and always delivered on time.

BACKGROUND

Please describe your company and position.

 I am the CEO of an ecommerce company 

Describe what your company does in a single sentence.

Start-up company that tasked Teplin agency to create custom website (mobile and desktop) for wall decor product category.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Teplin to accomplish?

• Develop Front and Backend Website for Desktop and Mobile

SOLUTION

How did you find Teplin?

UpWork

Why did you select Teplin over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Afterinterviewing about 10 companies l like them the best.

How many teammates from Teplin were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted a custom feel, website speed, cleanliness and easy checkout process. Even know project is growing and we are adding new features, Teplin group is efecuting all of our requirements. Started with frame design, logo, colorscheme, fonts selection, then onto weeb development and feature add ons. Custom frond end development and we tried to save money to utilize WooCommerce for back development to integrate with our front end. We have lots of custom code in our product selection and manipulation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Veritual meetings sometimes few times a month and sometimes few time a week. Depending on the task being worked on. Teplin always provides estimated timelines and they try to stick to them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There is always assigned project manager and everything goes through him. Developers and graphics designer always join the technical meetings. Responsivness is always prompt to any message.

What was your primary form of communication with Teplin?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They understand our vision for the project and deliver what is asked of them. Great work ethitcs and in general just great group of guys to work with. 

Are there any areas for improvement or something Teplin could have done differently?

In the early planning stages we wanted to be a bit more involved, and wanted updates a bit more frequent than we were receiving them. Few times has had to redo few things. But now with you tasks, we found the groove and planning stages are discussed in great detail, then we leave them to do their coding part.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of The OS

Describe what your company does in a single sentence.

Digital Marketing & Creative Agency 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Teplin to accomplish?

• Migrate website from WooCommerce to Shopify
• Develop a new theme based on the brand's guidelines
• Implement and ready the website for launch

SOLUTION

How did you find Teplin?

Upwork

Why did you select Teplin over others?

• High ratings
• Good value for cost

How many teammates from Teplin were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our project with Teplin involved a full website migration from WooCommerce to Shopify. This included developing a new custom theme in line with the brand guidelines and ensuring the entire site was fully implemented, tested, and ready for launch. The scope covered both front-end and back-end development, theme design, and technical setup to support a seamless transition to Shopify.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The migration from WooCommerce to Shopify has been completed smoothly, and the new theme is fully built, aligned with the brand, and ready for deployment. Internal testing has shown significant improvements in overall usability and mobile responsiveness. We’re also seeing a more efficient backend setup, which will make content and product management much easier for our team post-launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Teplin’s project management has been excellent throughout. They’ve delivered key milestones on time and kept the project moving steadily, even when timelines were tight. Communication has been consistent and transparent, with regular check-ins and quick responses whenever we had questions or needed to adjust priorities. They’ve been flexible, proactive, and always ready to jump on a call to ensure alignment. Overall, their approach made the process feel well-organised and collaborative from start to finish.

What was your primary form of communication with Teplin?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They work fast without compromising on quality, and they consistently took the time to understand our needs. 

Are there any areas for improvement or something Teplin could have done differently?

Nothing comes to mind. 

BACKGROUND

Please describe your company and position.

 I am the Project manager of an it services company 

Describe what your company does in a single sentence.

We're a digital agency where tech meets creativity and beautiful brands thrive. We craft fun, simple, and connected experiences through top-notch platforms, apps, gaming tools, online content, and (hybrid) events. Our in-house team transforms ideas into compelling stories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Teplin to accomplish?

• Build components in Wordpress

SOLUTION

How did you find Teplin?

• Online Search
• Referral

Why did you select Teplin over others?

• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes the development and enhancement of various front-end components to improve both functionality and accessibility of the application. The key deliverables are as follows:

Development of New Components

• Creation of interactive components such as a quiz module, designed to engage users and collect input in a user-friendly and accessible way.
• Implementation of a download list with categories, enabling users to easily browse and filter downloadable content by predefined categories. 

Enhancements to Existing Components

Adjustments and refinements to existing UI components to improve usability, design consistency, and performance based on updated functional requirements and user feedback.
WCAG Optimization

• Comprehensive review and optimization of all components to ensure compliance with WCAG (Web Content Accessibility Guidelines).
• Implementation of best practices to enhance accessibility for users with disabilities, including improved keyboard navigation, contrast adjustments, screen reader support, and semantic HTML structure.

These deliverables aim to support an inclusive, user-centered experience while maintaining technical and design standards throughout the application.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several measurable outcomes that clearly demonstrate its success:
Improved Accessibility Compliance
Achieved a significant increase in WCAG compliance scores, ensuring the platform is more inclusive and accessible to all users.
Enhanced User Engagement
Introduction of the quiz component resulted in higher user interaction and completion rates, indicating improved engagement with the content.
Streamlined Content Access
The categorized download list led to faster and more efficient access to resources, reducing user search time and increasing satisfaction.
Increased Performance and Usability
Updates to existing components contributed to better load times and smoother navigation, as reflected in improved usability test results and user feedback.
These outcomes highlight the project’s positive impact on both user experience and technical performance, aligning with overall business and accessibility goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was well-managed from start to finish. Communication was clear and consistent throughout, with regular updates and check-ins to ensure alignment. All deliverables were completed on time, and any questions or requests were addressed promptly and effectively. Their proactive approach and reliability contributed significantly to the smooth execution of the project.

What was your primary form of communication with Teplin?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about this company was their punctuality, clear understanding of the tasks, and excellent communication. They consistently met deadlines, required minimal clarification, and maintained open and efficient communication throughout the project. This combination of reliability, clarity, and professionalism made the collaboration both effective and enjoyable.

Are there any areas for improvement or something Teplin could have done differently?

There were no notable areas for improvement. The collaboration with Teplin was smooth and efficient, with all expectations met or exceeded throughout the project.

BACKGROUND

Please describe your company and position.

I am an executive at Ask A Vet

Describe what your company does in a single sentence.

Vet and animal app and products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Teplin to accomplish?

• Shopify website for each brand

SOLUTION

How did you find Teplin?

• Online Search
• UpWork

Why did you select Teplin over others?

• High ratings
• Pricing fit our budget

How many teammates from Teplin were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Teplin Agency was responsible for a complete design and development overhaul of our Shopify websites across all of my brands — Ask A Vet, Woopf (dog products), and Purrz (cat products). The scope included modernizing the UI/UX, improving navigation and conversion paths, optimizing mobile responsiveness, and aligning the brand identity across each storefront.

They created custom Shopify themes for each brand that reflected our unique aesthetic and customer base, while keeping performance and SEO in mind. Key deliverables included wireframes, high-fidelity mockups, development and deployment of the Shopify stores, integration with Amazon listings, product page optimization, and implementation of custom features such as ambassador sign-ups, review carousels, and automated banner sliders.

They also worked closely with us to maintain brand consistency, using our preferred color palette (including purple!) and ensuring the sites were clean, user-friendly, and scalable for future growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the new Shopify websites built by Teplin Agency, we’ve seen a noticeable improvement across key performance metrics. Conversion rates increased by over 25% within the first month, and bounce rates dropped significantly thanks to better site structure and faster loading times.

We also saw a boost in average session duration and a marked increase in customer engagement — especially on mobile, where the new responsive designs made browsing and purchasing much easier.

Additionally, the visual consistency and upgraded branding have strengthened customer trust and contributed to a higher volume of positive feedback and reviews across our Purrz and Woopf products. The integration of Amazon listings and clear call-to-actions also led to an uptick in cross-platform traffic and sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Teplin Agency managed the project with a high level of professionalism and organization. They were communicative throughout each phase — from initial discovery and design iterations to development and deployment. We had regular check-ins to review progress, and they were quick to respond to feedback, questions, or changes along the way.

While there were a few minor delays due to design revisions on our end, the Teplin team remained flexible and proactive, keeping everything on track and adjusting timelines transparently. They clearly understood the importance of brand-specific details across each store and made sure our vision was reflected in the final product.

Overall, their responsiveness and commitment to quality made the entire experience smooth and collaborative.

What was your primary form of communication with Teplin?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Teplin Agency was their ability to blend creativity with functionality. Their design work was visually stunning, but never at the expense of user experience or performance — something that’s hard to find in many agencies.

They took the time to understand each of my brands individually and delivered tailored solutions that felt authentic and aligned with our identity. Their attention to detail, especially in incorporating unique brand elements (like color schemes, product positioning, and customer tone), really impressed me.

On top of that, the team was genuinely passionate about the work — it never felt transactional. They were invested in building something meaningful, and that level of care made a big difference.

Are there any areas for improvement or something Teplin could have done differently?

If anything, we would have liked to see a few initial design options for the homepage to choose from. That said, the final version turned out great and aligned perfectly with our vision, so there were no real issues in the end. The process was smooth and the results exceeded expectations.