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TeleContact Resource Services

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Nationwide Leader in B2B Telemarketing since 1994

100% USA based nationwide leader in B2B telemarketing services including appointment setting, lead generation, pay-per-lead, and more, since 1994, TeleContact Resource Services has been committed to bringing the best in outsourced telemarketing solutions to our clients. With an A+ rating from the Better Business Bureau, our service is second to none, and most clients even see an average annual return on their investment of 200-400%! Our services include Business to Business Outbound Telemarketing, Appointment Setting, Lead Generation programs, and much more.  Call today!  +1 (800) 551-0567

  • Min project size
    $1,000+
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Riverbank, CA
  • Year founded
    Founded 1994

1 Locations

  • Riverbank , CA

Service Lines
Call Center Services
50%
Sales Outsourcing
50%
Select Focus Area
Outbound Services
B2C Telemarketing & telesales
50%
Customer Surveys & Market Research Calls
25%
Third party verification
25%
Sales Outsourcing
B2B Appointment Setting
50%
B2B Lead Generation
25%
B2B Lead Qualification
25%
Industries
Business services
30%
Financial services
30%
Medical
20%
Information technology
10%
Legal
5%
Manufacturing
5%
Clients
Midmarket ($10M - $1B)
45%
Small Business (<$10M)
45%
Enterprise (>$1B)
10%

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate Undisclosed
Rating for cost 4.6 /5

What Clients Have Said

TeleContact Resource Services offers various pricing structures, including package deals and hourly billing. Clients report monthly savings between $300 and $2,000, with annual spending ranging from $1,000 to $9,000,000, reflecting strong value for cost.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 4 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

TeleContact Resource Services Review Insights

Overall Review Rating

4.6
  • Quality 5.0
  • Schedule 4.8
  • Cost 4.6
  • Willing to Refer 4.4

Top Mentions

Review Highlights

  • Revenue Growth

    Clients have experienced notable revenue growth and increased order volumes as a result of TeleContact's services. One client reported a 50% increase in orders.

  • Effective Audience Targeting

    TeleContact is praised for their ability to reach and engage the right audience, which has been a key factor in driving sales and business growth for their clients.

  • High Responsiveness

    Clients appreciate TeleContact's fast response times and efficient handling of customer service issues, contributing to improved customer satisfaction.

  • No Major Areas for Improvement

    Most clients did not identify any significant areas for improvement, suggesting overall satisfaction with the services provided by TeleContact.

  • Time Efficiency

    Multiple reviews highlight that TeleContact saves clients a substantial amount of time each month, ranging from 45 to 60 hours. This efficiency allows clients to focus on other core business activities.

  • Unclear on Specific Service Details

    Some clients were unable to provide detailed assessments of TeleContact's specific services, indicating a potential area for improvement in client communication and transparency.

TeleContact Resource Services Reviews

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Industry
Location

Outbound Telemarketing Services for Advertising Company

  • Call Center Services
  • $10,000 to $49,999
  • Jan. 2010 - Ongoing
3.5
Quality
5.0
Schedule
4.5
Cost
4.0
Willing to Refer
3.0

"[Their service] is very helpful."

Nov 2, 2017
Marketing Director, Advertising Company
Anonymous
  • Advertising & marketing
  • Virginia, United States
  • 201-500 Employees
  • Survey Response

Telemarketing & Lead Generation for Manufacturing Service

  • Call Center Services
  • Less than $10,000
  • Feb. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They have provided a major part of our sales."

Nov 2, 2017
Manager, Manufacturing Service
Anonymous
  • Manufacturing
  • Bowling Green, Kentucky
  • 51-200 Employees
  • Survey Response

Telecommunications Company Customer Verification

  • Call Center Services
  • $1,000,000 to $9,999,999
  • Aug. 2012 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
4.5

"We save a lot of time and money."

Aug 16, 2017
Administration Department Owner, Telecommunications Company
Anonymous
  • Telecommunications
  • San Jose, California
  • 51-200 Employees
  • Survey Response

Business Services Company Telemarketing

  • Call Center Services
  • Less than $10,000
  • Jan. 2012 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They have increased our efficiency and productivity."

Aug 14, 2017
C-Level Customer Service Executive, Business Services Company
Anonymous
  • Business services
  • Dallas, Texas
  • 201-500 Employees
  • Survey Response

Showing 1-4 of 4 Reviews

Locations (1)

6436 Oakdale Road Riverbank, CA, United States 95367

50 - 75

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