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Tech Tyler MSP

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Plain terms, clear pricing, no surprises

Tech Tyler MSP is a managed IT and cybersecurity provider headquartered at 300 W. Jefferson Blvd. in downtown South Bend, Indiana. We support small and mid-sized businesses across South Bend, Elkhart, St. Joseph County and the wider Michiana region with one local team and more than 50 years of shared experience.

  • Min project size
    Undisclosed
  • Hourly rate
    $150 - $199 / hr
  • Employees
    10 - 49
  • Locations
    South Bend, IN
  • Year founded
    Founded 2019

Overview by:

Reviewer avatar
Andrew Tyler
President About the Team

1 Locations

  • South Bend , IN

Service Lines
IT Managed Services
70%
Cybersecurity
30%
Select Focus Area
Cybersecurity focus
Cloud Security
40%
Breach Detection & Incident Response
30%
Identity & Access Management
20%
Dark Web Monitoring
10%
Cybersecurity Technologies
Auth0
100%
IT Managed Services Focus
Help desk
35%
Hardware
15%
Managed Software Application & Solutions
15%
Disaster Recovery
10%
Network
10%
Security
10%
Telecom
5%
Industries
Manufacturing
30%
Construction
20%
Business services
10%
Financial services
10%
HVAC
10%
Home Services
5%
Hospitality & leisure
5%
Insurance
5%
Roofing
5%
Clients
Small Business (<$10M)
60%
Midmarket ($10M - $1B)
40%

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate $150 - $199 /hr
Rating for cost 5 /5

What Clients Have Said

Tech Tyler MSP offers competitive pricing, with clients reporting investments ranging from under $10,000 to approximately $49,999. Clients appreciate the value for cost, noting responsiveness and effective IT support, which enhances productivity and security.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 2 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Overall Review Rating

5.0

  • Quality

    5.0 /5

  • Schedule

    5.0 /5

  • Cost

    5.0 /5

  • Willing to Refer

    5.0 /5
See all 2 Reviews

Tech Tyler MSP Reviews

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IT Support for Chemical Manufacturing Company

  • IT Managed Services
  • Help desk Network Other IT managed services Security
  • $10,000 to $49,999
  • Nov. 2024 - Nov. 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"We were impressed by their personal approach."

Nov 12, 2026
President, Century Chemical
Barry Pontius
Verified
  • Manufacturing
  • Elkhart, Indiana
  • 11-50 Employees
  • Online Review
  • Verified

Tech Tyler MSP provided IT support for a chemical manufacturing company. The team helped with the integration of new digital tools and set up the client's new facility with cameras and Wi-Fi.

Managed IT Services for Lawn Fertilization & Weed Control co

  • Cybersecurity IT Managed Services
  • Hardware Help desk Other IT managed services Security
  • Less than $10,000
  • Aug. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"We are impressed by how quickly they respond and fix a problem."

Nov 12, 2026
Owner, Lattimer Lawns
luke lattimer
Verified
  • Home Services
  • Elkhart, Indiana
  • 1-10 Employees
  • Online Review
  • Verified

Tech Tyler MSP provides managed IT services for a lawn fertilization and weed control company. The team backs up the computers, helps purchase and set up new ones, and assists with any other technical issues.

Showing 1-2 of 2 Reviews

Our Story

Tech Tyler MSP was built on a simple belief: small and mid-sized businesses deserve IT support that shows up. Our mission is to give every client stable, secure technology and a local team that owns the outcome. Our vision is to be Michiana’s most trusted IT partner. We’re based in downtown South Bend by choice, with 50+ years of shared experience, and we live by our values: cybersecurity first, real people instead of call centers, and a published 7-minute average response.

Meet the Team

Andrew Tyler

Andrew TylerPresident

Andrew Tyler is the founder of Tech Tyler MSP in downtown South Bend. He built the company on a cybersecurity-first approach, real local people instead of call centers, and a published 7-minute average response time for every client.

What Sets Us Apart

A Published 7-Minute Average Response

Everyone says they’re responsive, so we put a number on it. Our 7-minute average response time is tracked across every client and maintained. Critical issues get guaranteed same-day, on-site service, and monthly reporting lets clients see our performance for themselves.

Real Local People. No Overseas Call Centers.

When you call Tech Tyler, a real person on our South Bend team answers, never an overseas call center or an AI phone bot. After hours, our 24/7 live-answer service routes critical issues to a rotating on-call team, so a 2 a.m. outage gets a 2 a.m. response.

Cybersecurity First, Not an Add-On

Every environment we manage gets prevention-first protection: system hardening, user training, layered security tools and 24/7 monitoring. Backup and recovery for servers, endpoints and Microsoft 365 is built in from day one, so incidents don’t turn into downtime.

Quick Facts

7 years in business

Commonly Asked Questions

Fast, and we can prove it. Our average response time is 7 minutes, tracked across every client and maintained. We publish that number because everyone in IT says they’re responsive, and we think you deserve to know what that actually means. When you call, a real person on our local team answers. There are no overseas call centers and no AI phone bots. After hours, our 24/7 live-answer service routes critical incidents to a rotating on-call team, so an outage at 2 a.m. gets a response at 2 a.m., not at the start of the next business day. Some problems can’t be fixed remotely. A server that won’t boot or a network that’s down needs someone in the room. Because we’re headquartered in downtown South Bend, we guarantee same-day, on-site service for critical issues across St. Joseph County, Elkhart and the wider Michiana region. You don’t have to take our word for any of this. Every client gets monthly reporting on ticket volume, trends and resolution times, so you can see exactly how we’re performing.

Pricing depends on your environment: how many users you have, what equipment you run, and which services you need covered. Rather than give you a generic number that doesn’t fit, we start with a consultation and a look at your setup, then give you a clear, predictable monthly price for your specific business. Our terms are as straightforward as our pricing. Our standard agreement runs one year with a 60-day cancellation and no penalty. We’d rather keep clients because the service is good than because a contract traps them. Managed IT also tends to replace costs you’re already paying in less visible ways: downtime, lost productivity, emergency break/fix bills, and the risk of a security incident or data loss. A predictable monthly cost with proactive support usually costs less over time than waiting for things to break. If you’d like a number for your business, call 574-390-TECH or book a consultation. We’ll give you a straight answer.

Easier than most businesses expect, because we run the transition for you. Every new client goes through a structured onboarding process that typically takes about 30 days. It starts with an on-site kickoff and environment review. We gather access and documentation from your previous provider, so you don’t have to manage that handoff yourself. Then we deploy our monitoring, maintenance and security tools, complete a baseline assessment, and identify vulnerabilities and failing systems. From there you get a prioritized roadmap of improvements, sorted into critical, medium and low priority, with estimated timelines so you can plan with confidence. We address quick-win risks early to stabilize your environment, then harden security, set up patch and vulnerability management, and strengthen backup and disaster recovery. At the end of onboarding, we confirm the goals were met and move you into steady-state support with monthly reporting and guaranteed quarterly technology reviews. We’ve taken over from providers who left clients with failing servers and no backups. Whatever state your IT is in today, we’ll get it documented, secured and stable.

Yes. That’s exactly what our Co-Managed IT service is for. Many growing businesses have one or two internal IT staff who know the business well but are stretched thin. We give that team extra horsepower without adding payroll. We can take on the day-to-day helpdesk load so your internal team can focus on bigger projects. We can step in when a major project hits, like a server migration, a Microsoft 365 rollout or a network upgrade. We can cover vacations, sick days and after-hours incidents. And we bring enterprise-grade monitoring, security and backup tools your team may not have on its own. We work as an extension of your team, not a replacement. Your IT staff keeps ownership of what they do best, and we fill the gaps with a local team that has more than 50 years of shared experience. You’ll also get the same response standard every client gets: a real person answers, our average response is 7 minutes, and critical issues get same-day, on-site service.

Cybersecurity isn’t an add-on at Tech Tyler. It’s built into every environment we manage from day one. We take a prevention-first approach, because the best incident is the one that never happens. That includes hardening your systems to close common entry points, keeping devices patched, deploying layered security tools, and monitoring your environment 24/7 so abnormal behavior gets caught before it becomes a major incident. People are often the first target, so we also train your team to recognize phishing and other attacks, which are getting more convincing every year. If something does get through, backup and recovery is already in place. We back up your servers, endpoints and Microsoft 365 data so recovery is quick and your business stays running. We also give you visibility into where you stand. Through guaranteed quarterly technology reviews, you’ll know what’s been secured, what still needs attention, and what to plan for next. Not sure how protected you are today? Ask us for a free cybersecurity risk assessment.

Locations (1)

300 West Jefferson Boulevard South Bend, IN, United States 46601

10 - 15

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Century Chemical

(1)
Century Chemical Logotype

Barry Pontius

Lattimer Lawns

(1)
Lattimer Lawns Logotype

luke lattimer