Teamswell

BACKGROUND

Please describe your company and position.

I am the Director of R&D of a software company 

Describe what your company does in a single sentence.

Our company improves the life and success of its customers and partners by delivering exceptional business application experiences that simplify, inform, and delight—specifically focusing on supporting, enhancing, and hosting Microsoft Dynamics GP in the cloud.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Teamswell to accomplish?

• Fill development seats with high-quality talent
• Maintain a cost-effective hiring solution
• Streamline and simplify the hiring process
• Reduce the time and effort it takes to find and onboard candidates

SOLUTION

How did you find Teamswell?

Other

Why did you select Teamswell over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Teamswell were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The development team we’ve contracted through TeamsWell is helping us modernize a legacy ERP system by supporting our cloud-based deployment. The goal is to make this platform browser-accessible while preserving the robust functionality our users rely on—and extending it with exclusive features we’ve developed in-house.

Their work includes:

• Building and maintaining custom modules that expand on the ERP’s core capabilities
• Improving the user experience through a clean, web-based interface and accessibility enhancements
• Integrating seamlessly with tools like Microsoft 365 and Power BI to boost productivity and insights
• Strengthening platform security with multifactor authentication and solid backup protocols
• Supporting new features, performance tuning, and infrastructure reliability

At the end of the day, we’re delivering a richer, more accessible ERP experience in the cloud—without losing the power and familiarity of the original system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New feature delivery: Released enhancements that extend core ERP capabilities and improve overall usability.

Legacy system modernization: Completely revamped one of our key ERP enhancements to improve functionality, maintainability, and user experience.

Updated user interface: Delivered a cleaner, more intuitive UI that supports faster navigation and a better user experience.

Performance and reliability improvements: Backend and interface optimizations have resulted in faster processing, smoother workflows, and greater system stability.

Security hardening (application-level): Strengthened in-app validation and feedback to support safer user actions. We also implemented updated encryption and other changes based on penetration testing recommendations.

User adoption and engagement: Ongoing improvements have driven positive feedback and increased daily use of the system.

Release velocity: Maintained a steady pace of monthly updates, consistently delivering new features and refinements on schedule.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The contractors we've worked with through TeamsWell have been dependable and consistent with their project management. They deliver on time, communicate clearly, and respond quickly when our priorities shift. They’re proactive about raising blockers and checking in on progress, and they take real ownership of their work. They operate seamlessly with our internal team and have become an integral part of our R&D function. It’s been easy to keep things moving forward with them on board.

What was your primary form of communication with Teamswell?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most to me about Teamswell is how closely their company values align with ours. They lead with care, invest in the growth and well-being of their people, and stay actively engaged in their development. That kind of values-driven approach is exactly why the team members we get through them are such a great fit. It's clear that their culture sets a high standard—and it shows in the quality of the people they place.

Are there any areas for improvement or something Teamswell could have done differently?

The only thing I’d suggest is continued, proactive communication with the managers of their contracted team members. That kind of regular check-in helps ensure those team members are fully supported and allows us to make the best possible alignment of our resources. It’s a small thing, but it makes a big difference.

BACKGROUND

Please describe your company and position.

I am the Founder + CEO of North Street Creative

Describe what your company does in a single sentence.

North Street builds strategies, brands, and user experiences that drive transformational change.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Teamswell to accomplish?

• Hire a lead developer
• Build a dev team
• Leverage currency exchange opportunities

SOLUTION

How did you find Teamswell?

Referral

Why did you select Teamswell over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Teamswell were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Teamswell for over two years, hiring 2-3 senior WordPress developers depending on project volume. Their team consistently delivered high-quality development work on full website projects and ongoing maintenance/optimization for clients. The developers were highly skilled, with one serving as the lead, managing the others who were his direct reports, along with additional junior developers under his guidance.

The scope of work included the following key deliverables:

• Full website development using WordPress, from initial design implementation to deployment.
• Ongoing maintenance and optimization for various client websites, ensuring they remained functional, up-to-date, and performing well.
• Estimating development tasks, providing accurate timelines and resources needed for successful project completion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with Teamswell had a significant impact on both our development process and client results. Key measurable outcomes include:

• Decreased Build Time: The senior developers were highly efficient, streamlining development processes that resulted in a noticeable reduction in build times for both full website projects and ongoing maintenance tasks.
• Increased Quality: Alongside faster build times, the quality of the websites improved, with fewer bugs, better performance, and more robust functionality.
• Improved Website Performance: Website performance scores (e.g., speed, load times) improved consistently across all projects, contributing to better user experiences and higher client satisfaction.
• Increased Profitability: With quicker turnarounds and optimized development processes, our team was able to take on more projects without sacrificing quality, leading to increased profitability for our agency.
• On-Time Delivery: Teamswell’s developers contributed to a significant improvement in on-time project delivery, ensuring that deadlines were met consistently.
• Client Satisfaction: Client feedback was overwhelmingly positive, with increased satisfaction across the board due to better website performance, smoother project management, and faster response times.
• Internal Training & Improvement: Perhaps most importantly, our internal team was trained up by the senior developers, which led to noticeable skill improvements in our junior staff. This knowledge transfer helped elevate the overall capability of our in-house team.

Overall, the measurable impact of working with Teamswell was clear—faster, higher-quality development, improved client outcomes, and enhanced internal processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management from Teamswell was exactly what we needed. Their account team operated smoothly in the background, allowing our developers to seamlessly integrate with our team. We didn’t have to worry about constant management or micromanagement.

When issues arose or when we needed to have a tough conversation, the Teamswell account team was always there—super responsive and proactive in addressing any concerns. They were quick to jump in when needed, but otherwise, we were able to focus on the work at hand without distraction. We had a dedicated point of contact, and senior leadership was easily accessible whenever we needed them.

Their approach made it easy for us to maintain focus on our business while still having the support we needed to ensure the success of our projects.

What was your primary form of communication with Teamswell?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about Teamswell was the exceptional talent and seamless integration of their developers into our team. Their developers were not just highly skilled, they were incredibly collaborative and fully embraced our company culture. It honestly felt like they were full-time employees rather than 1099 contractors.

They were 100% integrated into our email, Slack, and Asana infrastructure, making communication effortless and ensuring they were always in sync with our team. This level of integration and their ability to work so fluidly with our internal team was something we rarely see with remote developers. It made a huge difference in both the quality of the work and the efficiency of the collaboration.

Overall, their developers became a natural extension of our team, which is rare in an outsourced partnership.

Are there any areas for improvement or something Teamswell could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the President of an architectural signage manufacturer.

Describe what your company does in a single sentence.

Manufactures and installs architectural signage.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Teamswell to accomplish?

• Save time on candidate acquisition
• Find quality candidates

SOLUTION

How did you find Teamswell?

Referral

Why did you select Teamswell over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from Teamswell were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Assist in hiring a Project Accountant and Signage Programming Specialist.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Filled positions. Ongoing strong performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes, getting qualified candidates come quickly.

What was your primary form of communication with Teamswell?

Virtual Meeting

What did you find most impressive or unique about this company?

I'm impressed by how quickly they can source candidates compared to the US.

Are there any areas for improvement or something Teamswell could have done differently?

Helping us set and track KPI's for candidates.