Team Codesign

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a voice transcription company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Team Codesign?

We needed to build a web and mobile product.

SOLUTION

What was the scope of their involvement?

Team Codesign has designed, developed, and maintained our website, web app, and mobile app. The team has implemented features such as notes recording, transcription, summarization, folder organization, filtering capabilities, custom formats, plans management, user settings, and offline recording.

Once the product gained initial traction, Team Codesign started helping us manage the development, marketing, and design aspects of the project holistically. The team is now on a retainer for all our future ideas.

What is the team composition?

We work with five members of Team Codesign.

How did you come to work with Team Codesign?

A friend recommended Team Codesign to me, and I started working with them.

How much have you invested with them?

We’ve spent over $50,000.

What is the status of this engagement?

We started working together in November 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Team Codesign has helped us grow our user base and recording time by 5–10% month-on-month since they’ve been with us.

How did Team Codesign perform from a project management standpoint?

Team Codesign runs the project in weekly sprints, which is measurable. The team’s project management is good, and they deliver on time and respond well to our needs. Communication is good; we have a group over Google Chat, and we manage tasks on Taskade.

What did you find most impressive about them?

I’ve been most impressed with Team Codesign’s collaboration and approach to working like a partner.

Are there any areas they could improve?

Software testing was an issue in the earlier days, but it was rectified with feedback.

BACKGROUND

Please describe your company and position.

I am the Product Manager

Describe what your company does in a single sentence.

Logistics technology company that connects the dots between shippers and carriers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Team Codesign to accomplish?

• Create a delightful UX for external users.
• Create a functional UI for internal users.

SOLUTION

How did you find Team Codesign?

Referral

Why did you select Team Codesign over others?

• Pricing fit our budget
• Referred to me

How many teammates from Team Codesign were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Research & Analysis: Understand the client's business, target audience, and market positioning. Review existing branding and marketing materials. 
• Development: Brainstorm and develop design concepts aligned with the project's objectives. Present initial concepts to the client for feedback. 
• Design Execution: Develop selected concept into a comprehensive design, considering color schemes, typography, and imagery. Ensure design aligns with the client's brand identity and business logic. 
• Client Review & Feedback: Present the design to the client for review and feedback. Make necessary revisions based on client feedback. 
• Finalization & Delivery: Finalize the design, ensuring all elements are cohesive and aligned with the project's objectives. Deliver the final design in the required formats to the client.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improvement in Brand Recognition: Increase in brand searches online. Improvement in social media mentions and engagements. 
• Enhancement in User Engagement: Increase in website traffic. Improvement in user interaction with the design (e.g., click-through rates, time spent on page). 
• Conversion Rates: Increase in conversion rates (e.g., sales, sign-ups) as a result of the new design. 
• Customer Satisfaction: Improvement in customer satisfaction scores through surveys or feedback forms. 
• Return on Investment (ROI): Positive ROI from the design project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The design firm we worked with has been consistently prompt in delivering their work, ensuring that all project timelines were met without compromise on quality. They were fully committed to understanding and meeting our needs, and their responsiveness was truly commendable. They actively listened to our requirements, were open to our feedback, and made all the necessary adjustments to deliver a final product that not only met but exceeded our expectations. 

Their professionalism and dedication were evident in every interaction, and it's this level of service that makes them stand out as a valuable partner for our business. We couldn't be happier with the outcome of the project and the process as a whole.

What was your primary form of communication with Team Codesign?

Virtual Meeting

What did you find most impressive or unique about this company?

What truly stood out to us about this design firm was their ability to deeply understand and integrate our business logic into the creative process. They took the time to immerse themselves in the core of our business, allowing them to deliver designs that not only looked great but also strategically aligned with our business objectives. 

This unique approach resulted in a final product that was not just aesthetically pleasing but also functional and effective in achieving our goals. Their commitment to merging creativity with business acumen was truly impressive and is something we haven't seen with other design firms we've worked with in the past. This, combined with their promptness and responsiveness, made our collaboration with them a truly rewarding experience.

Are there any areas for improvement or something Team Codesign could have done differently?

In our collaboration with Team Codesign, we were thoroughly impressed with their punctuality, attention to detail, and ability to understand and incorporate our business logic into the design process. Their output was exceptional and perfectly aligned with our objectives. Given the success and satisfaction we have experienced, it is difficult to pinpoint specific areas for improvement. However, as with any project, continuous communication and collaborative iteration are always key to achieving the best possible outcome. Somedays I was left questioning what tasks were completed the night before. This would be the only area I can see potential improvement.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Tech Variable, a custom software solutions company doing digital transformation for small and medium industries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Team Codesign?

We were trying to get our website revamped through intuitive designs and interactions. We were looking for a good UI/UX team.

SOLUTION

What was the scope of their involvement?

Team Codesign did the UI/UX for our website in the form of XD screens. They understood our requirement, documented it properly, sent us a proposal, and then got a sign-off from us. They sent us the deliverables one-by-one through XD screens. 

We provided them with what kind of UX we were expecting on the website. We also gave them the complete workflow of the website, what kind of tabs we were expecting, and what kind of look and feel we wanted.

What is the team composition?

I directly interacted with the co-founder and their design head.

How did you come to work with Team Codesign?

I was looking for good UI/UX designers on Clutch when I came across Team Codesign. I got in touch with them. They were a startup just like us.

How much have you invested with them?

We spent 1.5 lakh rupees (approximately $2,000 USD).

What is the status of this engagement?

We worked together from July–October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Team Codesign understood what we really needed and what kind of experiences we were expecting from our website. Whatever inputs we gave them, they were properly met in terms of the look and feel and the UI/UX. We haven’t launched our website yet. The initial reactions internally have been good.

How did Team Codesign perform from a project management standpoint?

It was a good collaboration, and communication was top-notch. Whenever I asked for a meeting or had feedback, they properly took notice of and implemented everything. We had weekly meetings and sometimes even daily meetings. 

We used Telegram and Google Meet for video communication. They were very transparent about many things including the number of working hours they were investing in a project. The number of iterations they provided was very satisfactory.

What did you find most impressive about them?

Their communication and transparency were most impressive.

Are there any areas they could improve?

Team Codesign could improve on proper documentation and better requirement gathering.

Do you have any advice for potential customers?

Get your initial requirements set on paper before getting into a contract with Team Codesign.

BACKGROUND

Please describe your company and your position there.

benji is a mobile platform that connects homeowners with lawn technicians for ALL ELECTRIC lawn mowing and other tasks. I am the founder/CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Team Codesign?

benji™ hired TCD because of its "design first" principals. This appealed to my sensibilities - the UX/UI is the driving force for a quality customer experience.

What were your goals for this project?

The goal for the first version of benji™ was to create an MVP that is more than just a concept for investors and early adopters. It also needed to be loveable.

SOLUTION

How did you select this vendor?

I have a great deal of experience seeking and securing talent for startup businesses. One I saw their work and had a detailed call with Abhishek, I knew we could work together.

Describe the project in detail.

The brief was quite complex and grew larger every couple of weeks. Initially, we asked that we have an entire build of the project with only the consideration of web design UX/UI for the benji™ platform. Eventually, the brief became desktop flow, mobile browser flow, native iOS and Android for both seeker and provider and ultimately a robust admin panel.

What was the team composition?

Abhishek worked closely with us initially helping to tease out our brand identity through UX/UI work. He then allowed his team to handle the day to day work with little input. He has a team that can work quickly and with a variety of skills.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

TCD nailed our brand initially but have stuck around to complete every tiny detail and then some. All facets of the build have been well thought out and delivered in a timely manner.

How effective was the workflow between your team and theirs?

TCD was very adept at achieving our goals through the use of top-notch communication. They have been very respectful of our time differences - cultural too. To be honest, this was one of the best aspects of working with TCD.

What did you find most impressive about this company?

The humility of TCD is the most impressive element. If you possess humility, you have the greatest shot at greatness. Team Codesign is on the way to greatness.

Are there any areas for improvement?

We at benji™ have very little criticism. If I had to suggest one area of improvement it might be an increased awareness of deadlines. But, this was true of us too. So perhaps we should lead by example better.

BACKGROUND

Please describe your company and your position there.

I am founder and CEO a full CRM management tool for clubs and promoters. it also has a user side, which is a exclusive membership for users to book tables and compare nights / events.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Team CoDesign?

we hired Team CoDesign to create wireframes for us to use for pitching and investment purposes. they did this for all 3 sides of the app.

What were your goals for this project?

to have fully functioning wire frames across all sides of the app that demonstrate all the functionalities our app will have. also for the wireframes to be used for investment and pitching purposes.

SOLUTION

How did you select this vendor?

due to previous experience with them.

Describe the project in detail.

they took the very raw idea from idea phase into wireframes. they were very patient and eager to learn more from the initial calls. they did all wireframes for all 3 aspects of the app which is quite complicated.

What was the team composition?

we had a head UX guy who helped us on a day to day as well as a project manager who checked in now and then.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

we have three fully fledged wireframes for all aspects of our app.

How effective was the workflow between your team and theirs?

They were very professional.

What did you find most impressive about this company?

their dedication and knowledge.

Are there any areas for improvement?

better communication at points.

BACKGROUND

Please describe your company and your position there.

We build products for our own company and products that can spin out into their own business. I manage the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Team CoDesign?

Wee needed help with our UX for various projects.

What were your goals for this project?

Launch of the product based upon feedback on the UX journeys and features.

SOLUTION

How did you select this vendor?

I was recommended Team CoDesign by a friend of mine. We gave them a trial project.

Describe the project in detail.

Still in development so I cant say just yet.

What was the team composition?

We had a project manager and a UX and design specialist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Outstanding work. We had tested the wires and UX with potential users and got feedback that they liked the design so much.

How effective was the workflow between your team and theirs?

Fantastic, regular stand ups, meetings and brain storming sessions.

What did you find most impressive about this company?

The attention to detail and creativity stand out.

Are there any areas for improvement?

Nope.

BACKGROUND

Please describe your company and position.

I am the Application Architect of a government company

Describe what your company does in a single sentence.

We support a City  initiatives and applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Team Codesign to accomplish?

• Website Modernization

SOLUTION

How did you find Team Codesign?

Referral

Why did you select Team Codesign over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Customer Service

How many teammates from Team Codesign were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign and content modernization of the Douglas County Community Health Center Website. Key Deliverables 

1. Low fidelity mockups
2. Site Map 
3. High fidelity mock-ups 
4. Wordpress Implementation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We met weekly to review and were encouraged to provide feedback on all key deliverables. After each step we proceeded to the next key iteration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Team CodeDesign had really good experience making and communication on SEO, content, and branding. They helped align the websites strategy to key technical outcomes. They were very responsive and were one step ahead of us.

What was your primary form of communication with Team Codesign?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The customer service and process they used to gather the requirements from low fidelity to working website.

Are there any areas for improvement or something Team Codesign could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Founder of an information technology company

Describe what your company does in a single sentence.

It's a dating app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Team Codesign to accomplish?

• UI/UX Expertise
• Backend Solutions
• Website Design and Development

SOLUTION

How did you find Team Codesign?

• Referral
• Clutch Site

Why did you select Team Codesign over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Team Codesign were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• UX Artifacts: Conducting user research to understand the target audience and their needs. Creating comprehensive wireframes and prototypes to visualize the app's user flow and interface. Designing intuitive and user-friendly interactions and navigation. 
• Backend Support: Developing and implementing the server-side functionality of the app. Integrating the app with a secure and efficient database system. Ensuring seamless communication between the app's frontend and backend components. 
• Website Design and Development: Designing a visually appealing website that aligns with the app's branding. Developing the website's frontend using HTML, CSS, and JavaScript. Integrating necessary features and functionalities into the website. 

Overall, the agency's scope of work encompassed delivering UX artifacts, providing backend support, and designing and developing a visually captivating website for my dating app. Their expertise and dedication throughout the process were instrumental in creating a successful and engaging product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are in stealth. Can't disclose.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I am having a wonderful experience working with the Backend team and UI/UX team at Team codesign. The experience that they bring to the table is noteworthy. They are hitting the timelines well and responding to all the major and minor details as per expectation.

What was your primary form of communication with Team Codesign?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Although I started with limited expectations of getting just the deliverables. But working with the team feels like they're part of my team, as they connect with our vision.

Are there any areas for improvement or something Team Codesign could have done differently?

At the moment no.

BACKGROUND

Please describe your company and your position there.

I am the CEO and Head of the Project named BOLDEN.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Team Codesign?

We noticed a need for footfall on the online website traffic and to increase that traffic we approached a vendor focused on UX/UI platform. Our the goal was to modernize and improve our platform.

SOLUTION

How did you select this vendor?

We interviewed and acquired various portfolios from several vendors, and arrived at the decision that Teamcodesign would be the best for this project.

Describe the project in detail and walk through the stages of the project.

The Team Conducted intensive research, gathered information about the industry, consumers, and competitors, and broke down intuitive and effective areas. They streamlined the Process and began the development phases smoothly.

How many resources from the vendor's team worked with you, and what were their positions?

A team of 5 including, designers and project managers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are pleased with the deliverables from the team, the work serves as the foundation for our platform, as we tested it on several potential customers and the feedback has been very positive.

How effective was the workflow between your team and theirs?

The excellent communication and the execution with constant updates made the process enjoyable and effective.

What did you find most impressive or unique about this company?

Their UX/UI skills were impeccable and they execute them perfectly.

Are there any areas for improvement or something they could have done differently?

We can't think any differently about how this project, would've executed to be more efficient.

BACKGROUND

Please describe your company and your position there.

I am the CEO on Inventurist.ai. Inventurist AI is an enterprise SaaS for analyzing and validating strategic decisions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Team Codesign?

For improving UX/UI elements of our AI platform.

SOLUTION

How did you select this vendor?

Through recommendation from another vendor that we work with.

Describe the project in detail and walk through the stages of the project.

The project required thoughtful and incremental understanding of target personas that have not seen a product like ours.

How many resources from the vendor's team worked with you, and what were their positions?

Two.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have received praises from our customers about UX/UI improvements.

How effective was the workflow between your team and theirs?

The collaboration has been smooth and the team has been very responsive to our requests for change or consideration of half-baked ideas.

What did you find most impressive or unique about this company?

The skills for handling ambiguity in the definition of the product and being patient in chipping away the unknowns in small but steady steps.

Are there any areas for improvement or something they could have done differently?

Sometimes adding description of user actions could help in communicating the new designs to the development team.