Taikun Digital

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder and managing director of a D2C automotive parts company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Taikun Digital?

We’ve hired Taikun Digital for marketing and advertising services. 

SOLUTION

What was the scope of their involvement?

Taikun Digital started by auditing our accounts and began working from there. The team oversees and manages our PPC advertising with Google Ads and Bing.  We’ve also recently started working on YouTube Ads, and Taikun Digital edits some of our video content. Taikun Digital gives us guidance for general analytics and conversion and landing page optimization. The team handles our display advertising on Google and designs creative assets. 

Taikun Digital has restructured our advertising accounts where necessary and has been tasked with improving overall efficiency and volume. 

What is the team composition?

We work with Collin (Founder) and a media buyer from their team. 

How did you come to work with Taikun Digital?

We found them through a private Slack group. We initially approached Taikun Digital a while ago but didn’t end up working with their team right away. We felt like their team put the most effort into their proposal and audit and decided to move forward with them. We also appreciated that Taikun Digital didn’t have a cookie-cutter approach. 

How much have you invested with them?

We’ve spent around $30,000. 

What is the status of this engagement?

We started working together in January 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since beginning our engagement with Taikun Digital, we’ve maintained our efficiency despite an increase in our spending. We’ve also seen an improvement in our click-through rate. 

How did Taikun Digital perform from a project management standpoint?

They meet deadlines and are flexible. We’re in two very different time zones, but they accommodate us to make it work. Taikun Digital keeps us updated and is consistent and organized in their approach. We communicate via Google Meet and email. 

What did you find most impressive about them?

Taikun Digital is always progressing. We’ve worked with previous companies that allow their work to become stagnant, and Taikun Digital doesn’t do that. They consistently come up with creative solutions and new ideas. We always feel like they’re working and doing their best to ensure success. They’re the best agency for PPC advertising that we’ve worked with. 

Are there any areas they could improve?

We’ve spoken to them about improving their reporting. 

Do you have any advice for potential customers?

They’re easy to work with, and Taikun Digital’s onboarding process is simple. Make sure you make it to the calls and review the materials they need you to look over and complete. 

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of a startup hair care company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Taikun Digital?

We were looking for someone who could help us create and manage social media ads for our business.

SOLUTION

What was the scope of their involvement?

Collin (Founder) and his team have been running our CPM-based ads on Facebook and Instagram across Google Ads PPC campaigns. They’ve also created all of our campaigns, and those are the services we’ve been taking advantage of. Additionally, they’ve been helping us generate more content and animations for our advertising and social channels — they’re doing everything for us.

What is the team composition?

We work with at least for people on their team, but Collin is our main point of contact.

How did you come to work with Taikun Digital?

I was strongly referred to Collin. When I spoke to him, he was very knowledgeable and had several accounts in the beauty industry as well, and it seemed like his advertisement efforts were working for his other clients. He also had a lot of data and was open to sharing it with me, and spent a lot of time explaining why Taikun Digital would provide the best services for us. All of those were factors in me picking them as our partner.

How much have you invested with them?

We’ve spent $80,000 with them so far.

What is the status of this engagement?

We started working together in October 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve been killing it for us — they already helped us go from zero sales to double-digit growth every month. I can also attribute to them most of our increase in social media followers thanks to the Facebook, Instagram, and Google Ads efforts, which is where 90% of our traffic comes from. It’s as easy as saying that all of our business revenue comes from Taikun Digital.

How did Taikun Digital perform from a project management standpoint?

We generally communicate via email and a Slack channel. As far as project management, I can rely on them to execute everything; they’re able to put everything together and create a series of ads that turn out to be super effective.

What did you find most impressive about them?

They have a real hands-on approach. I’ve worked with other teams in the past, and I’d talk to them once a month, email them a lot, and have in-person meetings not very often. We also had an account representative, but it generally felt like we were with a giant team. With Tikun Digital there’s a lot of communication, and I genuinely think that they care deeply about the well-being of our account; it’s a nice change and that’s what distinguishes them from other providers.

Are there any areas they could improve?

I don’t think there’s something they can improve on; working with them it’s a great experience.

Any advice for potential customers?

Be transparent and upfront about budgets with them about budgets. Also, be willing to have discussions with Taikun Digital’s team — all the team members I’ve worked with are willing to give you their feedback to help you out. They’re also willing to experiment and try new things out; that’s working out for us.

BACKGROUND

Please describe your company and your position there.

Founder of the 1 Day Website

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Taikun Digital?

We worked with Taikun on some Google Ads consulting. Collin was super knowledgeable and helpful as we set up our Google Ads account and started running ads for the first time. He offered valuable strategies and tactics for optimizing our ads settings and landing page. They were very responsive and easy to work with. We highly recommend hiring Taikun for Google Ads work and will definitely work with them again.

SOLUTION

How did you select this vendor?

Found them through some helpful blogs on their site.

Describe the scope of their work in detail.

2 Hours of consulting

What was the team composition?

We worked with Collin directly

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have temporarily paused our ads so we don't have any new data yet.

How effective was the workflow between your team and theirs?

Zoom calls and recorded videos were super helpful

What did you find most impressive about this company?

They seemed to have a lot of experience and know the best practices. Collin quickly understood what we were trying to do, some of the challenges we faced and were very generous and transparent with their knowledge.

BACKGROUND

Please describe your company and your position there.

We provide on-demand web development services to creative and marketing agencies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Taikun Digital, and what were your goals?

Top of funnel B2B ads on Linkedin. Our goal was to create brand awareness and leads.

SOLUTION

How did you select this vendor and what were the deciding factors?

Collin and the Taikun team helped us plan and deliver a series of ad campaigns on linkedin and other platforms.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Collin managed everything except ad creative. It was a welcomed hands-off experience.

How many people from the vendor's team worked with you, and what were their positions?

Our point of contact was Collin, however his entire team was involved behind the scenes working on targeting, bid management, and reporting.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We crushed it. It worked so well we had to temporarily pause so we can catch up on deliverables...an incredible problem to have.

Describe their project management style, including communication tools and timeliness.

It was simple, email comminication, weekly videos and a bi-weekly checkins...just enough, never too much,

What did you find most impressive or unique about this company?

I appreciate Collin's availability and responsiveness to questions as they arose. We've never felt like we had to wait for feedback.

Are there any areas for improvement or something they could have done differently?

Nothing I can think of.

BACKGROUND

Please describe your company and your position there.

CEO of translation company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Taikun Digital?

We hire Taikun Digital for our PPC campaign.

What were your goals for this project?

to improve the conversion rate

SOLUTION

How did you select this vendor?

After vetting number of companies, we realized they are a good fit.

Describe the project in detail.

Google ads and bing PPC.

What was the team composition?

We are in direct communication with the founder, he always answers our questions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After just two months of working with Taikun, we saw an 300%+ increase in conversion rate and an 80% decrease in cost per lead

How effective was the workflow between your team and theirs?

They are great people to work with.

What did you find most impressive about this company?

They’ve been a great partner in helping our company grow. They are an incredible source of knowledge and information on all things PPC.

Are there any areas for improvement?

I suggest they hire more resources expert in Google Analytics

BACKGROUND

Please describe your company and your position there.

I’m the President of a commercial real estate brokerage in Manhattan.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Taikun Digital?

We needed help to increase traffic to our website.

What were your goals for this project?

We wanted to convert increased traffic to more income.

SOLUTION

How did you select this vendor?

They came to us via a referral.

Describe the project in detail.

Working within our relatively modest budget, Taikun Digital first identified key search terms. Then they created strategies to increase our rankings and traffic to our site.

What was the team composition?

I interfaced with Collin (Founder & CEO, Taikun Digital) directly. Sometimes one other person would help.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was very successful. Our online presence is now disproportionately high for a small company. Collin was always honest, insightful, helpful, and even surprisingly knowledgeable about our business. I would highly recommend Taikun Digital.

How effective was the workflow between your team and theirs?

Collin was extremely responsive and always available. He was proactive in providing detailed reports and suggestions.

What did you find most impressive about this company?

Collin was always looking out for us, and he never tried to upsell us on anything. He clearly knows what he's doing, and did a wonderful job.

Are there any areas for improvement?

No, there are no areas for improvement.