T-teck HK Limited

BACKGROUND

Please describe your company and position.

I am the CEO of Titan - T CA Inc.

Describe what your company does in a single sentence.

Money Services Business - international money transfers 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire T-teck HK Limited to accomplish?

• Build a unified system including a client-facing web area, CRM, and core processing engine, connected via APIs to centralize operations, automate workflows, and ensure seamless data flow across the platform

SOLUTION

How did you find T-teck HK Limited?

Referral

Why did you select T-teck HK Limited over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from T-teck HK Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The vendor developed the following:
E-wallet core functionality, wallet creation and management, multi currency support, wallet balance management, transaction history, internal transfers between user etc..
CRM and Client onboarding System, documentation collection, status tracking, approval, rejection workflows, centralized client database, client profiles.
Security and Infrastructure, secure authentication (2FA), secure key and credential management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Processing time reduced by 40%, client sign-ups increased by 30%, data accuracy improved by 50%, and API-based architecture enabled seamless scalability and future feature expansion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very professional. we had nmber of inital meeting before the kick off to understand our needs. We held regular weekly meetings to discuss progress and any additions or changes required.
The team accomodated all the requests and advised bets solutions.
The delivery was according to the schedule.

What was your primary form of communication with T-teck HK Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team was very professional and knowledgeable, always willing to accommodate any requests and changes while thinking outside of the box to find the most efffective solution.
We felt that they actually cared about our project.

Are there any areas for improvement or something T-teck HK Limited could have done differently?

We're fully satisfied with the results and would happily work again on other projects with this company.