Synapse Code

BACKGROUND

Introduce your business and what you do there.

I’m a marketing specialist at Advanced Ultrasound Systems. We provide comprehensive ultrasound equipment sales, service, repairs, and support for both human and veterinary clients. We also offer 24/7 technical assistance and training to extend the life of ultrasound assets.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synapse Code?

We needed help building our CRM system.

SOLUTION

What was the scope of their involvement?

Synapse Code has fixed all the old issues, migrated our system to a new addition of Laravel, optimized our costs with the services we’re paying for, and developed lots of new features. We’re building completely new features for the sales team and marketing purposes. We’re also building new features for technicians that help track client services and tech calls.

What is the team composition?

We work with 2–5 teammates from Synapse Code.

How did you come to work with Synapse Code?

We found them on Upwork. We chose them over other options because they had a professional team.

What is the status of this engagement?

We started working with them in October 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have lots of new features and continue developing our CRM, which really helps our team. We’ve also optimized our budget for support apps. We now spend less money on apps. We can track tech calls and see our team’s efficiency. We can also track client history and send reminders about different business activities and contracts.

How did Synapse Code perform from a project management standpoint?

They’re very professional and deliver work even before deadlines. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

They have a professional team that finds solutions just for our business — they provide tailor-made solutions.

Are there any areas they could improve?

No, everything is perfect.

BACKGROUND

I am the Managing Director of French Property Centre

We are one of the world's leading French property portals. 

OPPORTUNITY / CHALLENGE

• Maintain and improve an established property-listing platform, ensure reliable property data imports, enhance search and content management, and continuously improve the website’s technical SEO.

SOLUTION

Other

• Pricing fit our budget
• Good value for cost
• Company values aligned

RESULTS & FEEDBACK

Improved reliability of property feeds and listings, resolved data import issues, enhanced technical SEO and structured data, and continuously delivered website improvements without disrupting the existing platform.

Valentyn and his team always meet deadlines and exceed my expectations every time in the quality of their work. Communication is the best I've ever encountered with a 3rd party working on our website, Valentyn's English is better than that of 90% of English people in my own country! And I say that as a former English teacher

Email or Messaging App

Thank goodness we found Valentyn and Synapse Code, we'd been on a 'misery-go-round' of coders who all inflated their abilities to get hired, only to leave us frustrated by the quality of their work and how unreliable they were. I was constantly having to end their contracts prematurely and hire new coders/web developers - yet I was being portrayed as the 'bad guy' for leaving them with a {deservedly} negative review of their work! 

Valentyn is 'for keeps', you explain what you want, once, and the next thing you know it's done -  and better than you asked for or even imagined it could be done. He becomes an invaluable part of your business, a remote part of your team. Valentyn knows my own website better than I do, he reminds me about things I've forgotten and he somehow does things that previous web developers told me couldn't be done! 

Totally reliable and with excellent communication, Synapse Code are a joy to work with - that's why we've chosen Valentyn for the long-term support of our legacy website and we hope to keep him on board for our soon-to-be-launched new generation website. 

I'm a perfectionist but even I can't find anything that they could improve on. Thank you.

BACKGROUND

Please describe your company and position.

I am the Founder of Douglas Brewer Executive Communication Coaching

Describe what your company does in a single sentence.

We take non-native English speaking CEOs and Founders from "good enough" to "fully themselves" in English. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synapse Code to accomplish?

• Build a flexible backend platform to manage training sessions, client materials, and participant feedback in one clean and functional system.

SOLUTION

How did you find Synapse Code?

Referral

Why did you select Synapse Code over others?

• High ratings
• Referred to me

How many teammates from Synapse Code were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Valentyn and his team built a flexible backend platform for us to manage training sessions, client materials, and participant feedback. They understood our requirements quickly and turned them into a practical, well-structured solution. Communication throughout the project was clear and easy, and the team was reliable in delivering what we needed. Valentyn was thoughtful, professional, and great to work with. I’d definitely recommend him and his team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successfully delivered a reliable, easy-to-use platform that met the client’s requirements and streamlined the management of training sessions, materials, and participant feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Consistently met deadlines, communicate clearly, and handled all feedback professionally

What was your primary form of communication with Synapse Code?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Incredible communicators, proactive, strategic

Are there any areas for improvement or something Synapse Code could have done differently?

None, great experience