Studio 36 Digital

BACKGROUND

Please describe your company and position.

I am the Owner of Sharp Print and Design

Describe what your company does in a single sentence.

We source and brand clothing for businesses. Whether its workwear, merchandise, a clothing brand we can do it all!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Studio 36 Digital to accomplish?

• Custom e-commerce site for branded clothing
• Workwear site

SOLUTION

How did you find Studio 36 Digital?

Online Search

Why did you select Studio 36 Digital over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

To build a customised e-commerce site to allow the purchase of clothing that can have company branding added to it:

• E-commerce site with over 300 products added with sizes, colours, descriptions, all available
• Allow for discounts with bulk purchasing
• Promote deals and packages on the site
• Allow customers to add their logo or branding to the order

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Site creating that allowed for all of our requirements
• Products on the site available for purchase
• Discounts for bulk
• Adding business branding
• sending custom quotes 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items were delivered in great time and with fantastic detail. Any issues were dealt with quickly and resolved. No task was too big or too small for Studio 36.

What was your primary form of communication with Studio 36 Digital?

Email or Messaging App

What did you find most impressive or unique about this company?

For the number of additions or changes we asked for, these were all fulfilled and to a great standard.

Are there any areas for improvement or something Studio 36 Digital could have done differently?

The project in the end ran over slightly, however we did not see this as an issue as Studio 36 were dealing with bugs we had found on the site. We felt this time was put to good use and did not see any issues in things running over slightly. Andrew was always quick to keep us in the loop

BACKGROUND

Introduce your business and what you do there.

I’m the director of a traditional 1920s sweet shop.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Studio 36 Digital?

We engaged Studio 36 Digital to build our website.

SOLUTION

What was the scope of their involvement?

We gave the team our project’s brief and they designed our website in accordance with our physical shop’s branding. We needed the team to replicate the feel of a traditional 1920s shop so we didn't want it to be modern looking.

They built and designed our platform from scratch using WooCommerce and WordPress. After that, they set up all of our products, our email accounts, and the payment gateway. They’re now managing our SEO services.

What is the team composition?

We’re only working with Andrew (Director).

How did you come to work with Studio 36 Digital?

I spent a long time researching on Google, and Studio 36 Digital came out on top out of all the companies we saw. Overall, I really felt I could trust them.

How much have you invested with them?

We’ve spent £1,000 (approximately $1,300 USD).

What is the status of this engagement?

Our ongoing partnership began in September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The team followed our brief and produced exactly the site we’re looking for. They’re receptive to feedback and are open to implementing our suggestions. We’re very happy with their work, but we don’t have metrics to share yet. In the future, we want to see how much their work can influence our sales and exposure.

How did Studio 36 Digital perform from a project management standpoint?

They’ve been very responsive; they get back to us through email and we speak on the phone multiple times so we have no issues when it comes to communication. Studio 36 Digital provides regular updates, and they're always on top of things. They also submit their deliverables on time — we never have to wait for them. In fact, they’re usually the ones who are waiting for us to provide information to them.

What did you find most impressive about them?

Their reliability has been impressive.

Are there any areas they could improve?

No, there’s nothing they could improve.

Do you have any advice for potential customers?

Provide an overall brief of what you’re looking for and keep in contact with them until the engagement is done.

BACKGROUND

Please describe your company and your position there.

Owner at Gin Glass Gifts. Personalised Gin and alcohol related gifts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Studio 36 Digital, and what were your goals?

I hired Studio 36 Digital to create a custom online shop for my new business. Andrew worked with me to create the design, product listing pages and upload my products.

I am not particularly tech minded, so I needed someone who could take me through what was done and how I can add product myself as the business grows.

SOLUTION

How did you select Studio 36 Digital and what were the deciding factors?

I spoke with Andrew multiple times before deciding to go ahead and award the project to Studio 36 Digital. Andrew will spend as much time as you like or need explaining the process and helping me, even before I signed up as a customer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As above, Studio 36 Digital have created an online store using Wordpress, as recommended by them. They've added and tested my Paypal setup and customer emails as part of the project.

How many people from the vendor's team worked with you, and what were their positions?

I worked solely with Andrew, who I believe is the business owner.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Excellent from the beginning to now. The website is up and running, taking sales already, and I've now asked Andrew to conduct SEO over the coming months.

Describe their project management style, including communication tools and timelines.

Very good communication, always on hand for any questions, however daft they sound!

What did you find most impressive or unique about this company?

The personal service is excellent. Working one to one with Andrew is ideal.

Are there any areas for improvement?

Nothing up to now, first class!

BACKGROUND

Introduce your business and what you do there.

I’m the owner and director of an electrical company called Brightspark.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Studio 36 Digital?

I needed help with my website.

SOLUTION

What was the scope of their involvement?

Studio 36 tidied up my website and got rid of bugs. Now  I have a monthly subscription with them for SEO services. They advised me on what keywords to target.

What is the team composition?

I’m working only with Andrew (Director).

How did you come to work with Studio 36 Digital?

I found them on a website for up-and-coming freelance designers.

How much have you invested with them?

I pay them £170 per month (approximately $950 USD in total).

What is the status of this engagement?

I started working with Studio 36 Digital in November 2020 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m getting probably 10 jobs per month off of them, so it’s definitely cost-effective. Their work is resulting in real leads and, consequentially, revenue.

How did Studio 36 Digital perform from a project management standpoint?

They’re really responsive. If I ask a question, they get back to me promptly and report on metrics monthly. We mainly communicate via email.

What did you find most impressive about them?

Their reports are very comprehensive and they explain everything so I can understand it. They break everything down into laymen’s terms.

Are there any areas they could improve?

They might want to bring in more help. We haven’t had any issues, but I don’t know how Andrew keeps up with the amount of work he’s doing.

BACKGROUND

Introduce your business and what you do there.

I’m a safeguarding consultant for Ella Savell-Boss Ltd, a safeguarding consultancy, training, supervision, and audit company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Studio 36 Digital?

We needed support with SEO.

SOLUTION

What was the scope of their involvement?

Studio 36 Digital has provided SEO and website development services. Their work has included optimization and keyword research.

What is the team composition?

We’ve worked with 1 member of Studio 36 Digital’s team, Andrew.

How did you come to work with Studio 36 Digital?

Someone referred Studio 36 Digital to us. We chose them because their pricing fit our budget and came recommended. 

What is the status of this engagement?

We started working together in September 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Studio 36 Digital's work has increased our website traffic and gathered over 40 new inquiries.

How did Studio 36 Digital perform from a project management standpoint?

Studio 36 Digital's project management has been excellent. We primarily communicate via virtual meetings.

What did you find most impressive about them?

Studio 36 Digital's communication has been easy and helpful.

Are there any areas they could improve?

No

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Ribble Technology

Describe what your company does in a single sentence.

Chemical Manufacturing and distribution of equipment for the alloy wheel refurbishment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Studio 36 Digital to accomplish?

• Web design and SEO

SOLUTION

How did you find Studio 36 Digital?

Online Search

Why did you select Studio 36 Digital over others?

Close to my geographic location

How many teammates from Studio 36 Digital were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

New website design and build, add a shop for customers to order online and boost our SEO to rank in prime positions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Easy to use website, clear and defined. SEO ranking in prime positions on most available terms

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered the project on time and with focus. they responded to my request with promise and efficiency.

What was your primary form of communication with Studio 36 Digital?

In-Person Meeting

What did you find most impressive or unique about this company?

Studio 36 Digital sent updated SEO reports monthly, which kept me up to date with our performance. They will also suggest changes that will help our SEO and boost traction for our site.

Are there any areas for improvement or something Studio 36 Digital could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I am the director of JM Fire Protection a company who looks after fire safety and protection.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Studio 36 Digital?

We hired Studio 36 to redesign our website and create new SEO content so we could be found online.

SOLUTION

How did you select this vendor and what were the deciding factors?

After a small tender process, Studio 36 came out as the best on all our pointers.

Describe the project in detail and walk through the stages of the project.

After exchanging emails, we decided on how the website would look and we kept in touch on a daily basis to go through the web design.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Andrew (Founder) only.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website for starters looks amazing and a lot more professional. We are still waiting on ongoing results to see if we can reach our target audience but we are prepared to wait 6-12 months for this.

How effective was the workflow between your team and theirs?

Efficiency and responsive. That’s how Andrew works at Studio 36. He made my life easier by doing all the hard work on the workflow.

What did you find most impressive or unique about this company?

I've noticed that no question is too big for Andrew and his team. It became apparent that our experience with them felt very personal and that’s what we loved most.

Are there any areas for improvement or something they could have done differently?

None at all!

BACKGROUND

Please describe your company and your position there.

owner of a vehicle recovery company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Studio 36 Digital, and what were your goals?

We contacted Studio 36 Digital and spoke to Andy in regards to creating a modern and easy to use website. It was our first time and Andy and his company made it very easy and the final product was very satisfying

SOLUTION

How did you select this vendor and what were the deciding factors?

It was Studio 36 digital approach and their design skills and personal attention to detail that made us choose them

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a discussion on what we wanted, specced basic design of what we wanted , what photographs to use of which Studio 36 came down to our premises and took them personally

How many people from the vendor's team worked with you, and what were their positions?

Andy the project manager was the sole contact we had whole time which made the process easy not having to deal with lots of different departments and so on. The communication was key

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Studio 36 made us visible to other businesses and customers who praised how professional it all looked. The ranking definitely helped in generating extra business

Describe their project management style, including communication tools and timeliness.

we had direct communication with Andy the project manager either through meetings or phone calls to emails in order to confirm the final stages. All in all it was easy and very professional

What did you find most impressive or unique about this company?

They delivered a good website and a tool for us to use and make us stand out and make our services known.

Are there any areas for improvement or something they could have done differently?

No overall we were happy with how everything went from beginning to final design stages

BACKGROUND

Please describe your company and your position there.

My website / company is myblackpool.biz and I am the owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Studio 36 Digital, and what were your goals?

I used them for making a new and basic directory listing website

SOLUTION

How did you select Studio 36 Digital and what were the deciding factors?

I looked for a business who offered web design local to me with good reviews

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They made a directory website using wordpress

How many people from the vendor's team worked with you, and what were their positions?

Just 1, andrew who is the owner

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

very good service and a very competitive price!

Describe their project management style, including communication tools and timelines.

They had really good communication from start to finish

What did you find most impressive or unique about this company?

Very good service. nothing was to much trouble

Are there any areas for improvement or something they could have done differently?

none