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Confidential
Jan. 2025 - Jan. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“StillWater IT Solutions' high engagement and work ethic were impressive.”

Sep 19, 2026

Owner, Digital Trek

Mario Micka

Advertising & marketing
Vancouver, British Columbia
1-10 Employees
Online Review
Verified

StillWater IT Solutions provided DNS and email management support for an advertising and marketing company. The team set up new email accounts, resolved app issues, made DNS changes, and provided AI pointers.

StillWater IT Solutions completed the work in a timely manner, reducing the client's response time to under four hours. The team communicated effectively via email and messaging apps. Their high engagement and work ethic were hallmarks of their performance.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Digital Trek, an advertising and marketing company. We develop customized digital marketing strategies using data-driven insights, web analytics, and targeted channels to help businesses boost their online presence and generate high-quality leads for sustained growth.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with StillWater IT Solutions?

We needed help with domain management, DNS settings, and email management.

SOLUTION

What was the scope of their involvement?

StillWater IT Solutions helped us with different projects, including DoorCare. The team provided DNS management, email management, and IT computer issue support. StillWater IT Solutions set up new email accounts, resolved application issues, made ongoing DNS changes, provided AI pointers, and helped with small transitions when needed.

What is the team composition?

We worked with 2–5 members of StillWater IT Solutions' team.

How did you come to work with StillWater IT Solutions?

Someone referred StillWater IT Solutions to us. We chose them over other options because they had high ratings, were close to our geographic location, offered good value for the cost, and had company values that aligned with ours.

What is the status of this engagement?

We worked together from January 2025–January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

StillWater IT Solutions' work was done in a timely manner. The team reduced our response time to under four hours.

How did StillWater IT Solutions perform from a project management standpoint?

StillWater IT Solutions delivered on time. We communicated via email and messaging apps.

What did you find most impressive about them?

StillWater IT Solutions' high engagement and work ethic were impressive. It was awesome to work with them.

Are there any areas they could improve?

I didn't think there was anything they could improve on.

RATINGS

5.0

StillWater IT Solutions

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