StepUp Analytics

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Energielabel-oke, a construction company and independent consultancy specializing in tailored energy advice for sustainability and energy efficiency in existing and new residential and commercial buildings.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with StepUp Analytics?

I hired StepUp Analytics to modernize my end-to-end digital and web presence.

SOLUTION

What was the scope of their involvement?

StepUp Analytics has helped us understand what our customer journey can be. They’ve helped us build our CRM and migrate our cloud infrastructure. The team has also helped us connect our website to a government data source through an API. We used to go to a government website to check house and building energy labels. Now, StepUp Analytics has integrated this directly into our website so customers can check it by themselves.Currently, we’re working with StepUp Analytics to migrate and automate our finance and invoice system.

What is the team composition?

We work with 2–5 teammates from StepUp Analytics.

How did you come to work with StepUp Analytics?

I found them through an online search and a referral. I chose them over other options because they had high ratings, were close to my geographic location, and offered good value for the cost.

How much have you invested with them?

We’ve spent around $10,000.

What is the status of this engagement?

We started working together in January 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website traffic has increased. Customers come to our website, check their energy label, and later become our customers. All leads are now routed through the CRM, and all invoices are triggered automatically to customers. On average, requests coming from the website have tripled. Weekly, I receive 7–8 queries through our website. These numbers are without running any paid campaigns.

How did StepUp Analytics perform from a project management standpoint?

StepUp Analytics has delivered on time. We communicate via in-person meetings, virtual meetings, and emails or messaging apps.

What did you find most impressive about them?

Their flexibility and openness to new ideas and suggestions are impressive.

Are there any areas they could improve?

They could have allotted more people to this project from the beginning, which they’ve eventually done.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of CrossCanals, a fashion and accessories company. We make custom handmade tote bags.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with StepUp Analytics?

We needed help bringing and scaling our business digitally, from an e-commerce website to Google Business and social media marketing.

SOLUTION

What was the scope of their involvement?

StepUp Analytics has developed a custom e-commerce website using React and Node.js. The team has also set up our Google My Business profile and Google Analytics for traffic tracking. In addition, they've provided on-page and off-page SEO services to increase organic traffic.

What is the team composition?

We've worked with 2–5 teammates from StepUp Analytics.

How did you come to work with StepUp Analytics?

We found StepUp Analytics through an online search. We chose them over other options because they were close to our geographic location, their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

We've spent around $10,000–$50,000.

What is the status of this engagement?

We started working with StepUp Analytics in February 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since we started our business from scratch, everything we see now is attributable to StepUp Analytics. Our website traffic has increased, and we now have an average of 12,000 monthly unique visits. Our sales are also growing 15%–18% monthly.

How did StepUp Analytics perform from a project management standpoint?

StepUp Analytics has delivered on time. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

StepUp Analytics' sense of ownership stands out compared to other agencies. The team is full of young and talented people who are always prepared with multiple suggestions for any business problem. Their turnaround time is also very apt.

Are there any areas they could improve?

I can't think of anything for StepUp Analytics to improve. They've done an amazing job.