Step to Dream

BACKGROUND

Please describe your company and your position there.

I am COO of an Edtech company based in the UK

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Step to Dream?

We wanted to improve the UX on our platform to make it as intuitive and easy to use as possible.

SOLUTION

How did you select this vendor?

We discussed the project with a lot of vendors. Step to Dream really felt like the best fit, they took the time to understand the brief and had worked on similar projects in the past.

Describe the project in detail and walk through the stages of the project.

After a few discovery sessions, the team went away and came back with their suggestions. Initially researching best practices and showing us their suggested wireframes we made revisions together before moving on to designs. The team the produced interactive prototypes for the designs and gave us bespoke user flows on request. The designs then went to our development team who asked any necessary questions. These were answered straight away and any updates needed made extremely quickly.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 of the team directly but there were inputs for various other members of their team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are yet to launch the new design but initial feedback is excellent. The system looks must more user friendly, intuitive and up to date.

How effective was the workflow between your team and theirs?

Sergey, Marina and the team were excellent throughout the project. They took the time to discuss and explain any relevant points. Work was delivered when expected and to an extremely high standard. The team were always on hand to answer any questions along the way.

What did you find most impressive or unique about this company?

The team really seemed to spend the time to understand the project, our requirements and our needs. They gave a clear explanation of decisions made which gave us confidence that we were going in the right direction.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

I am the Founder and CEO of a US-based Fintech start-up.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Step to Dream?

We needed someone to design our initial UI utilizing Figma. Step to Dream exceeded expectations by not only doing an amazing job with the platform UI, but also produced all necessary flow charts and developer notes.

SOLUTION

How did you select this vendor?

We had shortlisted 3 vendors, and Sergey blew us away with his pre-project work, attention to detail, and vision on how to take our product to the next level.

Describe the project in detail and walk through the stages of the project.

Our goal was to create a fully interactive model of our desired UI within Figma. We started off with an idea board, where we conceptualized the ideas and flow. From there we developed wireframes, which eventually were styled to perfection.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with their CEO. He made us a priority.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have an amazing UI that has received rave reviews from outside investors. They were able to create a product that was able to humanize our vision. Their end result has also been able to convey our vision to our back-end development team.

How effective was the workflow between your team and theirs?

It was great. We utilized multiple easy-to-use tools and resources to develop the workload pipeline as well as feedback mechanisms. We had bi-weekly stand-up calls to review open items and discuss the project schedule. They were always responsive whenever we emailed, posted or messaged them.

What did you find most impressive or unique about this company?

Their willingness to think outside the box about how UI is trending is impressive, and position us with an end result that has exceeded our expectations.

Are there any areas for improvement or something they could have done differently?

There is nothing that comes to mind of which they could have done differently. I wish I would have backfilled them with more details prior to kicking the project off.