Accounting IT Staff Augmentation
Less than $10,000
Mar. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“The bookkeeper they’ve assigned to me has been fantastic.”

May 9, 2024

CEO, Nine Line Accounting

Doug Williams

Financial services
Saint Joseph, Missouri
1-10 Employees
Phone Interview
Verified

Stellar Staffing, LLC provides a virtual assistant for an accounting firm to do bookkeeping tasks, including transaction categorization and reconciliation using QuickBooks.

Thanks to Stellar Staffing, LLC’s virtual assistant, the client has boosted their efficiency and productivity. The assistant is fantastic and communicative, asking questions to the client whenever necessary. Moreover, they’ve met timeline and budget requirements, resulting in a smooth partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Nine Line Accounting, an accounting firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Stellar Staffing, LLC?

I hired Stellar Staffing, LLC to provide me with virtual assistants that do bookkeeping.

SOLUTION

What was the scope of their involvement?

The virtual assistant I have from Stellar Staffing, LLC does tasks such as transaction categorization and reconciliation. She mainly uses QuickBooks.

What is the team composition?

I’ve worked with three teammates from Stellar Staffing, LLC.

How did you come to work with Stellar Staffing, LLC?

I found them through Google.

How much have you invested with them?

We’ve invested around $2,000.

What is the status of this engagement?

The engagement started in March 2024, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our efficiency and productivity have been significantly higher because I can do other projects while Stellar Staffing takes care of our bookkeeping needs. The bookkeeper they’ve assigned to me has been fantastic. If she has any questions on anything, she always asks me.

How did Stellar Staffing, LLC perform from a project management standpoint?

They’ve met our deadlines and stayed on budget. We communicate through WhatsApp and emails.

What did you find most impressive about them?

The bookkeeper has impressed me the most. I’ve been hesitant to hire a virtual assistant, but if I could have 100 of the bookkeeper they’ve given me, I’d do it over and over again.

Are there any areas they could improve?

No, there aren’t any.

Do you have any advice for potential customers?

Communicate with the virtual assistant, and hire someone who has significant experience relevant to your needs. In my case, I’ve purposely hired the most expensive virtual assistant with the highest quality. She has experience in what we do, so the engagement has been great.

RATINGS

5.0

Stellar Staffing, LLC

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