Sprintive

BACKGROUND

I am the IT Manager of Aqaba Development Corporation (ADC)

The Aqaba Development Corporation (ADC) was established in 2004 by an initiative of the Government of the Hashemite Kingdom of Jordan and the Aqaba Special Economic Zone Authority (ASEZA), with the clear objective of unlocking the full economic potential of the Aqaba Special Economic Zone (ASEZ) and accelerating its growth into a leading regional hub for investment and business. We are a private shareholding company, governed by the highest standards of corporate governance through a Board of Directors, and we manage strategic assets that represent Jordan’s gateway to the world. ADC owns the Port of Aqaba and its airport, along with strategic land and vital infrastructure, and is authorized to develop, manage, and operate these assets.

OPPORTUNITY / CHALLENGE

• Develop a modern, bilingual Drupal website for Aqaba Development Corporation (ADC) to strengthen its digital presence, showcase its investment and development initiatives, enhance user experience and accessibility, improve SEO, and streamline content management.

SOLUTION

• Online Search
• Referral

• High ratings
• Good value for cost

6-10 Employees

Scope of Work: Development of a New Corporate Website The scope of work includes the design, development, testing, deployment, and launch of a new corporate website to establish a modern, professional, secure, and user-friendly online presence. The project covers requirements gathering, UI/UX design, front-end and back-end development, content migration, system configuration, security implementation, performance optimization, and production deployment.
Key Deliverables
1. Requirements Analysis and Planning** - Gather business, technical, and functional requirements. - Define the website structure, sitemap, and navigation. - Establish the project plan, milestones, and delivery schedule.
 2. Website Design and User Experience** - Develop a modern, responsive, and professional website design. - Ensure compatibility with desktops, tablets, and mobile devices. - Implement intuitive navigation and an accessible user interface.
 3. Website Development** - Develop the front-end and back-end components. - Implement dynamic pages and a content management system (CMS), where applicable. - Develop required website functionalities, forms, and interactive features. - Ensure compatibility with major web browsers.
4.Content Management and Migration** - Organize, review, and migrate approved content from the existing website, where applicable. - Upload and optimize text, images, documents, and multimedia content. - Verify content accuracy, links, and page consistency. 5. **Security and Performance Optimization** - Configure SSL/TLS certificates and HTTPS. - Apply appropriate security controls and access permissions. - Optimize page loading speed, images, and website resources. - Implement SEO fundamentals, metadata, and search engine indexing configuration.
 6. Testing and Quality Assurance - Conduct functional, usability, and responsive design testing. - Verify website forms, navigation, links, and integrations. - Perform security and performance checks. - Resolve identified defects before production launch.

7. Production Deployment and Launch** - Configure the production hosting environment and web server. - Migrate the final website files, database, and required configurations to production. - Configure DNS records and domain pointing. - Conduct final production validation and launch the website. 
8. Documentation, Handover, and Support** - Provide technical documentation and deployment details. - Deliver administrator access and CMS usage guidance, where applicable. - Provide knowledge transfer to the designated IT and website management teams. - Establish procedures for maintenance, backups, updates, and post-launch support. 

 Expected Project Outcomes - A fully functional, secure, and responsive corporate website. - A modern design aligned with the organization's corporate identity. - Improved user experience and accessibility across devices. - A manageable platform for maintaining website content. - A tested and production-ready website deployed under the organization's official domain. - Complete technical handover and operational readiness for ongoing maintenance.

 Acceptance Criteria The project will be considered complete upon successful completion of functional and security testing, approval of the final design and content, successful production deployment, verification of domain accessibility and HTTPS, resolution of critical defects, and handover of the agreed documentation and administrative access.

RESULTS & FEEDBACK

Success indicators include launching a bilingual website, achieving mobile responsiveness, meeting accessibility and cybersecurity standards, improving SEO and content management efficiency, enhancing user engagement, and ensuring reliability through 3 years of technical support.

The project was managed professionally, with clear communication and coordination throughout the website development process. The team demonstrated responsiveness to our requirements and feedback, addressing requested changes and providing updates on project progress. Deliverables were generally aligned with the agreed project timeline, with coordination during the final review, testing, and production deployment phases. They responded to our needs in a cooperative and flexible manner, working to resolve issues and ensure the website met our expectations. Overall, their project management and communication supported the successful completion and launch of the new website.

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What impressed us most about the company was its professional approach, technical expertise, and commitment to delivering a modern website tailored to our organization's needs. The team demonstrated flexibility in accommodating our requirements, responsiveness to feedback, and a strong focus on design quality, functionality, and user experience. Their ability to coordinate the development, testing, and production deployment phases, while addressing technical challenges and supporting the final launch, was particularly valuable. Overall, their collaborative approach and dedication to achieving a high-quality result made them a valuable technology partner.

Overall, our experience with Sprintive was positive. However, there is always room for improvement, particularly in providing more frequent progress updates, finalizing requirements and deliverables earlier, and allowing additional time for testing and review before the production launch. 

BACKGROUND

Please describe your company and position.

I am the manager of Evolution Engineering Services (EES)

Describe what your company does in a single sentence.

Engineering Service 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sprintive to accomplish?

• Build our website
• develop our HR module

SOLUTION

How did you find Sprintive?

Referral

Why did you select Sprintive over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sprintive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign our website to meet the following: 

● Build a solid digital presence that reflects the project objectives.

● Craft a content management system that meets the team’s capabilities and content strategy.

● Harness the sturdy tools that content management systems provide for better Search Engine

Optimization.

● Consider the target audience for elite user experience.

● Build awareness for our qualifications through a well-structured projects and services content type that is available online

● Digitize the experience to request the business services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• high traffic on the website 
• use the website as our main gate for hiring new employees

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes, also they are very responsive to our requirements 

What was your primary form of communication with Sprintive?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed with their commitment to delivering the project on time and their continuous support. Whether it's through thier team memebrs & online support channels,as they are focusing on customer satisfaction.

Are there any areas for improvement or something Sprintive could have done differently?

maybe they can consider some discounts for thier loyal clients 

BACKGROUND

Please describe your company and your position there.

I'm the PR & Marketing Manager on our school and I own the responsibility for the school's image (online & offline).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sprintive, and what were your goals?

We hired Sprintive to developed and build a very strong online image through our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

They present their clear plan for developing our web site after hearing what is our needs, and give as a very good pricing which compatible their efforts and our ability.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. Build a portal that supports two languages (Arabic, English), with a backend interface that gives you the ability to translate the portal content and labels easily.
2. Build the portal’s main pages and sections using the “Component first approach” to ensure the ability of easy editing of layout and components.
3. Social Media Integration
4. Improving SEO Enhancement
5. Building online registration forms for students' parents
6. Building a career portal to help the school recruitment staff to hire the most qualified applicants through implementing the recruitment process through a powerful KanBan experience.
7. Support and Maintenance for three years including Drupal upgrade.

How many people from the vendor's team worked with you, and what were their positions?

• Technology Manager
• Project Manager
• Account Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After we finished the developing period and launched the website we can say that our daily news and articles reached more than our expectations, and we really touched our online image as we planed.

Describe their project management style, including communication tools and timeliness.

They are very organized and do their best to provide us with the best result, and they accepted our notes and to solve every problems which might faced on a very short time.

What did you find most impressive or unique about this company?

The final result was very easy to use and don't need taring.

Are there any areas for improvement or something they could have done differently?

Maybe next time they can provide us with the best practices of need on our business category.

BACKGROUND

Please describe your company and your position there.

Ohio in Arabic (OIA) is an independent local newspaper published in Arabic in Columbus, the capital of the state of Ohio. OIA started in 2020 as a monthly printed copy, and then, due to challenges related to the COVID-19 pandemic; OIA became an electronic newspaper. OIA focuses on news, topics, and materials that are relevant to Arabic immigrants and the Arab community.

This encompasses all aspects of life in the state of Ohio and the United States in general. OIA is an aspirational, independent project, established by an Arab immigrant who believes in the freedom of speech and in principles of pluralism, justice, and in society’s right to knowledge and access to information.

OIA is registered as a limited liability company in the state of Ohio. It is not affiliated with any governmental or private entities, and thus, is not subject to political, intellectual, or financial constraints.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sprintive, and what were your goals?

Building a website that supports the needs of our newspaper through serving a diverse and wide audience by being easy to navigate, authentic, and brand-cohesive.

SOLUTION

How did you select this vendor and what were the deciding factors?

Timing, cost, good relationship, reputation of the company, and the ability to understand our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The work went through several stages, the most important of which was determining the appropriate design for our work, where we discussed all the details of the site necessary to achieve the widest spread and reach the target audience, after that we made a set of modifications that suit the users’ experiences, while giving our project a special touch that distinguishes the general shape Its about other sites

How many people from the vendor's team worked with you, and what were their positions?

At least four people, the designer who cared about the general form and the visual image, the manager who was following up on every detail and interested in programming and the content of the site and how to get it out, in addition to the administrators who were interested in financial details, delivery times and meeting dates, in addition to the two inputs of the initial data that contributed to launching the site

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Certainly, the most important result is the feedback from readers, which always indicates that our news site is one of the sites that are easy to use and comfortable to look at. We have been asked by many friends about the project implementing company .. This may be evidence that it has gained the attention of those wishing to establish similar projects.

Describe their project management style, including communication tools and timeliness.

Professionals, who have the ability to understand and meet the needs of customers, as well as the ability to give each project special attention

What did you find most impressive or unique about this company?

The results were better than expected and communication remained excellent!

Are there any areas for improvement or something they could have done differently?

Of course, there is always better work, but we have to remember that time has value, in addition to the beautiful thing in dealing with the company is the willingness of the work team for continuous improvement and their desire for permanent cooperation

BACKGROUND

Introduce your business and what you do there.

I’m an executive assistant at the Arab Union of Electricity, a nonprofit utility organization based in Jordan.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sprintive?

We needed their team's web design skills.

SOLUTION

What was the scope of their involvement?

Our existing website was outdated, and we realized it was high time to upgrade it. We then engaged Sprintive to redevelop the architecture of our website and migrate our old content to Drupal 8. They created three versions for us to choose from and worked on polishing the final design upon securing our approval.

Upon the website's completion, Sprintive supported us with their maintenance services. They also delivered SEO and content marketing services based on our target keywords and rankings.

What is the team composition?

We worked with 4–5 people from Sprintive, including their CEO and a project manager.

How did you come to work with Sprintive?

We reached out to a few Jordan-based development agencies and received their proposals and quotes. We went with Sprintive because we liked what they offered and heard great things about their previous work.

How much have you invested with them?

We spent around $12,000.

What is the status of this engagement?

Our engagement with Sprintive ran from December 2019–March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sprintive built an impressively responsive website that met our KPIs in terms of design, loading speed, and accessibility. We also saw boosts in organic traffic and overall engagement, which were fruits of their SEO expertise.

How did Sprintive perform from a project management standpoint?

We communicated via email and phone calls and relied on Jira for project management. Sprintive was on top of their project management game — they delivered every task on time and had an orderly system, which made for a seamless process. 

What did you find most impressive about them?

We were most impressed with their combined work ethic and palpable expertise — Sprintive's commitment to seeing us succeed was apparent in every promise they made and the results they delivered. Overall, we were pleased to have worked with such a knowledgeable and skilled team.

Are there any areas they could improve?

We didn't encounter any areas that needed improvement.

Do you have any advice for future clients of theirs?

Don't hesitate to hire Sprintive and make sure to finalize your priorities before signing the agreement.

BACKGROUND

Please describe your company and your position there.

Agon is one of the largest pharmaceutical Consultations Company in MENA Region, we are committed to create industry leaders who are capable of positively impacting business results at their organizations in a rapidly-changing global market place. Strategic Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sprintive, and what were your goals?

Increase the traffic on website and keep it updated with all our new services. Our website was established 5 years ago and it was outdated.

SOLUTION

How did you select Sprintive and what were the deciding factors?

Reference List Execution criteria After sales support criteria Cost

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Develop website as follow: Bilingual Dynamic layouts and components Dynamic Content Administration and User management Search SEO Enhancement Social Media integration Performance Tuning

How many people from the Sprintive team worked with you, and what were their positions?

4 members Project Manager Developers Designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website is well established and friendly used and the traffic over the website was increased NLT 40% within 6 months We get at least one lead/month from the website

Describe their project management style, including communication tools and timeliness.

Sprintive has a a well trained professional team. They follow a professional communication channels

What did you find most impressive or unique about this company?

They gave us a friendly use website considering the user experience point of view. They provide us an easy website to update even by non-technical persons They had amazing after-sales services and professional technical support to exceed our business goals.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I’m the founder of a Digital Marketing Agency. We manage accounts in the eCommerce and performance fields.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sprintive, and what were your goals?

We needed a company to develop our website and to make it more efficient.

SOLUTION

How did you select Sprintive and what were the deciding factors?

We have selected them through LinkedIn.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sprintive has designed and developed the website in Drupal language.

How many people from the Sprintive team worked with you, and what were their positions?

Three and their positions are CTO, an account manager and designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After successfully completing this project, we increased the number of visitors of the website

Describe their project management style, including communication tools and timeliness.

From the beginning to the end of the project, the communication and timeline were very easy and fast.

What did you find most impressive or unique about this company?

I was very impressed by the quality and timeliness! Also, our project got realized very very fast. We were happy about how they made sure that our website was exactly the way we wanted it.

Are there any areas for improvement or something they could have done differently?

No, we are very satisfied with our new website.

BACKGROUND

Please describe your company and your position there.

I'm the wesite manager for Mishkah. MISHKAH Programs is a voluntary value project that was established in 2019 aimed to build a righteous and reconciled person in his family, community and nation. Each program has goals,cognition and time plans

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sprintive, and what were your goals?

We hired this team to design and develop a professional website for MISHKAH programs

SOLUTION

How did you select this vendor and what were the deciding factors?

we chosed this vendor based on their reputation , design kills, cost, and flexibality

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we have a kick-off meeting to discuss our goals and objective then their team design and develop our website with drupal 9. the designed site reflected our services, programs and they created a landingpage with a contact form and a student information system.

How many people from the vendor's team worked with you, and what were their positions?

• Project manager
• account manager
• technical lead
• designer
• service delivery engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

clients love our website design and they have better knowledge about our programs and services .

Describe their project management style, including communication tools and timeliness.

We had several meeting with the account manager who communicated with the rest of the team, if there were any delays they let us knows ahead of time. we used email to coordinate and its worked well with our team.

What did you find most impressive or unique about this company?

They gave us a professional site that's easy to update. They took the time to teach us how to update the content and provided support and maintenance to our site.

Are there any areas for improvement or something they could have done differently?

There were some minor bugs and they fixed the issues.

BACKGROUND

Please describe your company and your position there.

Middle East version of ET

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sprintive, and what were your goals?

State of Art product , optimized , based on latest technology and most importantly successful results

SOLUTION

How did you select this vendor and what were the deciding factors?

We have been working with Sprintive since 10 years for multiple large scale projects and VOD platforms

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Design and development + maintenance and support (drupal)

How many people from the vendor's team worked with you, and what were their positions?

Project manager Web designers Frontend and backend developers QA Accountant

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Excellent as expected .. very responsive team and great support. Always up to date and they engage with the project like it’s their own personal business

Describe their project management style, including communication tools and timeliness.

Asana

What did you find most impressive or unique about this company?

The support and up-to-date creative ideas they share are outstanding.

Are there any areas for improvement or something they could have done differently?

It has been always a great experience.. will keep going!