Spokes Digital

BACKGROUND

Please describe your company and your position there.

SaleOnline.ai is an Amazon Seller Software that optimizes Amazon ads. As a marketing manager, I handle our company’s paid media and SEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spokes Digital?

We collaborated with Spokes Digital to remove bugs from our software and to improve sales through organic and paid marketing. We wanted to increase our exposure online and on social media.

What were your goals for this project?

Our goal for the project was to improve our software’s performance. We needed to market our software online using SEO and paid marketing.

SOLUTION

How did you select this vendor?

We found Spokes Digital through a referral. After a few initial calls to discuss the project, we hired them. We absolutely love the team and are happy to refer them to anyone we can.

Describe the scope of their work in detail.

Spokes Digital helped us with our software first. They removed all the bugs before we launched it. They’re responsible for our social media and manages of our all accounts.  We planned a marketing strategy for PPC and other avenues of social media marketing. Right now, they're focusing on our site’s SEO. 

What was the team composition?

Spokes Digital is a talented team of professionals. They handle many different aspects of our project, including development, SEO, and PPC. Everyone they employ is courteous and responsive.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I’d prefer to keep the numbers confidential, but I can confidently state that we’re growing on all fronts. Our website traffic and sales have increased as a result of our engagement. Spokes Digital has been a great partner. They’ve helped us achieve our goals and get us to our current state of success.

How effective was the workflow between your team and theirs?

I couldn't have asked for a better team than Spokes Digital. They respond to my emails immediately. One of their team members is always ready to answer my questions or address my needs. The communication is great. We have phone calls on a weekly basis to discuss our project.

What did you find most impressive about this company?

Spokes Digital is exceptionally responsive and easy to work with. The team offers excellent insight into digital advertising. They’ve done a great job understanding our business and translating that takeaway into impactful strategies.

Are there any areas for improvement?

No. We enjoy working with Spokes Digital.

BACKGROUND

Please describe your company and position.

I am the CEO of Mobulous Technologies Pvt. Ltd 

Describe what your company does in a single sentence.

Mobulous Technologies is a top-notch mobile application development company offering integrated,vibrant and streamlined solutions to businesses all across the globe

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spokes Digital to accomplish?

• The specific objectives were to improve our website's user experience, increase organic search traffic, and boost conversions on our e-commerce platform
• I hired SPOKES DIGITAL with the goal of enhancing my company's digital presence and growing our online business
• To develop a robust digital marketing strategy to reach our target audience effectively.

SOLUTION

How did you find Spokes Digital?

Online Search

Why did you select Spokes Digital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Spokes Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included a website audit, redesign and development of our website, implementation of SEO best practices, content optimization, social media marketing, and paid advertising campaigns. The key deliverables were: 

• A visually appealing and user-friendly website with improved navigation and enhanced functionality. 
• Increased organic search visibility through optimized on-page elements, keyword research, and content optimization. 
• Well-crafted paid advertising campaigns to drive targeted traffic and increase conversions. 
• Comprehensive analytics and reporting to track the performance and measure the success of the implemented strategies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to SPOKES DIGITAL's efforts, we experienced significant progress and achieved measurable outcomes. Our website's organic search traffic increased by 40% within the first three months of implementation. The optimized content and improved user experience led to a 25% increase in conversion rates on our e-commerce platform. Additionally, our social media presence grew substantially, with a 60% increase in followers and higher engagement rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SPOKES DIGITAL exhibited excellent project management throughout the engagement. They consistently delivered items on time, adhering to the agreed-upon timelines and milestones. Their team maintained open lines of communication, ensuring that our needs were addressed promptly. They were proactive in providing updates, seeking feedback, and accommodating any necessary adjustments to the project plan.

What was your primary form of communication with Spokes Digital?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me the most about SPOKES DIGITAL was their holistic approach to digital growth. They didn't simply focus on one aspect but provided a comprehensive solution tailored to our specific goals. Their ability to seamlessly integrate web development, SEO, and digital marketing strategies helped us achieve a cohesive and impactful online presence. Moreover, their team's expertise and dedication were evident throughout the project, ensuring a successful outcome.

Are there any areas for improvement or something Spokes Digital  could have done differently?

Overall, my experience working with SPOKES DIGITAL was highly positive

BACKGROUND

Please describe your company and your position there.

I’m the director of operations at an educational tech startup called Edumonk.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spokes Digital?

We needed resources to build a cloud-based platform that could manage all of our information within a single web portal. We also needed them to build an accompanying iOS app.

What were your goals for this project?

We wanted a convenient platform that faculty, students, and parents could easily access.

SOLUTION

How did you select this vendor?

We sought a company that had experience developing project for startups and understood our market needs. We found Spokes Digital online and appreciated how they communicated with us to develop our ideas.

Can you go into detail about the services they provided and the scope of the project?

After establishing the platform’s objectives and key functions, they built the portal and app using PHP, Swift, and Cocoa. The system features real-time attendance trackers, dynamic course calendar, uploading capabilities, online exams, and report cards. Since the app launch, they’ve provided on-going support, helping us publish the app in app stores and redesigning the site as needed.

What was the team composition?

We worked with a project manager, two developers, and a designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Spokes Digital successfully developed the website and app, which helped generate more users. Although we initially launched the app in India, we currently have many international users, especially from the U.S.

How was project management arranged and how effective was it?

There were no delays during development, and they delivered the solution on time. They also provided reliable post-launch support.

What did you find most impressive about this company?

We appreciated their professionalism and collaborative approach. Following the project, they offered feedback to improve the app and platform’s content.

Are there any areas where they can improve?

Nothing comes to mind.