SpokDigital

BACKGROUND

Introduce your business and what you do there.

I'm the operations manager at QH Tech Solutions, a tech solutions company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SpokDigital?

We needed help with lead generation.

SOLUTION

What was the scope of work with SpokDigital?

SpokDigital created a complete digital ad strategy for QH Tech Solutions. The team worked closely with our internal team to understand our service offerings and ideal customer profile. Then, they created and managed a tailored ad campaign across Meta platforms. The main deliverables were a full-funnel Meta ad strategy, creative ad design, and copywriting.

What is the team composition?

We worked with approximately three team members from SpokDigital, including a project manager, an ad strategist, and a creative designer.

How did you come to work with SpokDigital?

We found SpokDigital through an online search. The team looked the most promising, so we chose them.

What is the status of this engagement?

We worked with SpokDigital from January–March 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw a noticeable improvement in both lead quality and volume after SpokDigital launched the campaign. Within the first month, our cost-per-lead dropped by over 30%, and we saw a 2x increase in inquiries through our landing page. The retargeting ads also helped us convert several warm leads who had previously shown interest but didn’t take action. Overall, the campaign delivered measurable ROI and brought in clients that matched our ideal profile.

How did SpokDigital perform from a project management standpoint?

We mostly communicated through WhatsApp and email, which made it easy to get quick responses and share feedback in real time. The SpokDigital team responded very well and delivered on time.

What did you find most impressive about them?

What impressed us most about working with SpokDigital was their strategic approach and transparency. They didn’t just run ads — they took the time to understand our business goals, audience, and messaging.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

BACKGROUND

Introduce your business and what you do there.

I’m the operations manager at SpokDigital. We provide a premium luxury living experience in Dubai’s most prominent area. We offer competitive pricing without compromising the exceptional service quality we guarantee to our valued clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SpokDigital?

We needed help with UI/UX design, website development, technical SEO, content writing, performance ads, and social media marketing.

SOLUTION

What was the scope of their involvement?

SpokDigital has provided UI/UX design, website development, technical SEO, content writing, performance ads, and social media marketing. The UI/UX design deliverables include user research, personas, and journey mapping, followed by wireframes and interactive prototypes. High-fidelity UI designs are created with a consistent design system, ensuring responsiveness and accessibility. Usability testing is conducted to refine the experience. The final handoff includes design files, specifications, and assets ready for development.
Website development covers responsive front-end coding, CMS integration (e.g., WordPress, Shopify), and necessary back-end features like databases and APIs. Functional components such as forms, chat, and e-commerce are implemented. The site undergoes QA testing, speed optimization, and accessibility checks before launch, including hosting setup, SSL, and backups.
Technical SEO deliverables include a full site audit, fixing crawl and indexing issues, improving site speed, and optimizing meta tags, sitemaps, and URLs. Structured data is added, and tools like Google Search Console are configured to monitor performance and maintain SEO health over time.
Content writing includes SEO-optimized website copy, blog articles, landing pages, product descriptions, and CTAs. Tone and messaging align with brand voice, and content is structured for readability, engagement, and keyword performance.
Deliverables for performance advertising include ad strategy, audience targeting, copywriting, creative design, and campaign setup across platforms like Google Ads and Meta. Ongoing optimization, A/B testing, and performance reporting are also provided to ensure ROI.
Social media marketing includes content calendars, branded posts, story/reel creation, and community engagement. The strategy covers organic growth and paid campaigns, with monthly analytics to track reach, engagement, and conversions.

What is the team composition?

We worked with four teammates from SpokDigital.

How did you come to work with SpokDigital?

We found SpokDigital through their online advertisements, which were attractive and valuable for our business. The team convinced us with a good proposal and long-term marketing plan.

How much have you invested with them?

We've spent $8,000.

What is the status of this engagement?

We started working together in February 2024, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Apartment bookings increased by 5x, and more bookings were coming from the website and Airbnb. The good months were from September 2024–March 2025.

How did SpokDigital perform from a project management standpoint?

Sometimes, there were delays, but they delivered accurately. We primarily communicate via online meetings.

What did you find most impressive about them?

I appreciated SpokDigital’s creative team and the low cost for marketing. The AI-native marketing workflow built especially for B2C companies, speed to execution, and creative SEO strategy were also impressive.

Are there any areas they could improve?

They showed fewer case studies, but I believe they had delivered more.

Do you have any advice for potential customers?

Working with SpokDigital was fine.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Milestone Homes Real Estate

Describe what your company does in a single sentence.

Milestone Homes Real Estate is an award-winning brokerage established in 2016. Backed by a team of over 200 dedicated professionals and international agents, we are passionate about the services we serve and the lives we impact

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SpokDigital to accomplish?

• High Conversion Website
• Performance Marketing
• Lead Conversion Funnel
• Content Management
• Social Media Marketing

SOLUTION

How did you find SpokDigital?

Referral

Why did you select SpokDigital over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from SpokDigital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Handled entire website project from start to finish. The scope included initial discovery and planning, wireframing, UI/UX design, full development in WordPress, mobile responsiveness, on-page SEO setup, contact form integration, and deployment to the client’s hosting. Also provided CMS training and 1 month of post-launch support. A full SEO audit, keyword research, and competitor analysis. Based on that, we optimized existing pages, fixed technical SEO issues, created new content targeting priority keywords, and set up tracking via Google Analytics and Search Console. Built a monthly reporting system and provided backlink outreach support. Static designs and creative videos for performance ads, scaling business to 10x.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SEO friendly and responvise website

High quality leads from our website and email marketing

Good conversion ratio from Meta ads

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The response was promt and we did good amount of weekly meetings to align our tasks together. Good communication and technical skill of Spok project manager and entire team.  Professional relationship, good communication back and forth. Highly motivated and creative team. Spok has really helped us grow.

What was your primary form of communication with SpokDigital?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The entire team displayed a high level of motivation and a positive attitude. They have their own tools for competitor analysis, which give us a brief understanding of the market and keep us ahead of other brokerage firms. 

Are there any areas for improvement or something SpokDigital could have done differently?

They can have a video shooting team in different countries, which can help brands and companies like us to get trendy and good quality content.