SPLIT Development - Shopify Plus Agency

BACKGROUND

Please describe your company and position.

I am an executive of a beauty & cosmetics company

Describe what your company does in a single sentence.

We are an online beauty & accessory retailer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPLIT Development, LLC to accomplish?

• Redesign + development our Shopify store

SOLUTION

How did you find SPLIT Development, LLC?

Online Search

Why did you select SPLIT Development, LLC over others?

• Pricing fit our budget
• Good value for cost

How many teammates from SPLIT Development, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Design stage 
• Correcting design and polishing pages due to Canva comments. 
• Development 
• Frontend development and Shopify development 
• Plugins set up 
• QA test 
• Design 
• Responsiveness 
• Functionality

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We utilized Figma and Shopify theme previews to ensure improvements to the site were functional and in line with our brand. Our project manager was super responsive and answered any questions we had.The outcome was a beautiful custom Shopify theme that combined features of several of our reference websites.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was the best I have ever encountered. They were professional, accommodating, and very detail-oriented

What was your primary form of communication with SPLIT Development, LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

Their turnaround times,modern approach to design, their knowledge of plug in integrations, and not missing the small stuff. They’re simply amazing

Are there any areas for improvement or something SPLIT Development, LLC could have done differently?

I would prefer if their team conducted testing on our behalf. Because we didn’t know everything to test for.

BACKGROUND

Please describe your company and position.

I am an executive of an ecommerce company

Describe what your company does in a single sentence.

We work in Affiliate Marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPLIT Development, LLC to accomplish?

• Transition our current Blog into an Affiliate Marketing Platform
• Creating a modern and innovative design
• Creating an intuitive UI/UX experience for the websites interface

SOLUTION

How did you find SPLIT Development, LLC?

Online Search

Why did you select SPLIT Development, LLC over others?

• Great culture fit
• Good value for cost

How many teammates from SPLIT Development, LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired SPLIT Development to create a modern interface for our blog as well as to turn the current website into a modern and intuitive Affiliate Platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The SPLIT Team exceeded my expectations. Due to their agile way of working they were always there when I had questions or a topic that was needed to be discussed. The young team has an excellent eye for design and is willing to include customers wishes into every detail. Since I have a design background myself I was really impressed how well they realized my claims and ideas.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was excellent. We were in exchange every day, I received constant live updates about what they were working on and they really tried their best to make the development process as smooth as possible for me.

What was your primary form of communication with SPLIT Development, LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive aspect for me is the fast way of communication with me as their client. I never had the feeling of not getting a proper answer, there was always a team member available to support me and they put a lot of patience in answering my questions and were always willing to adapt my ideas.

Are there any areas for improvement or something SPLIT Development, LLC could have done differently?

Since the project is not fully finished yet I am excited about how the final phase of handing the website over to me will take place. But since I'm convinced that they have great experience in this field too I'm sure that the proper support will follow and that I will easily be able to handle the website by myself.

BACKGROUND

Please describe your company and position.

I am the Big Data Solution Architect & Enterprise Software Engineer of Maurice Knopp IT-Consulting

Describe what your company does in a single sentence.

Big Data Solutions & Enterprise Software Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPLIT Development, LLC to accomplish?

• Develop small web prototypes to verify/falsify business ideas
• Check out as partner for future software development projects

SOLUTION

How did you find SPLIT Development, LLC?

• Referral

Why did you select SPLIT Development, LLC over others?

• Referred to me

What was the size of SPLIT Development, LLC’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I supplied an idea (powerpoint slides) for a web project and the general product idea. I asked SPLIT to develop a working web application to make the idea come to life. SPLIT developed all of the code and we were constantly in touch to refine ideas, fix bugs and implement additional features. The current prototype can be tested here: https://rainbowlife.maknesium.com and is explained in detail here: https://youtu.be/VzfxUjagqEA

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The outcome is the working prototype for my "rainbow life" idea. The application can be used here: https://rainbowlife.maknesium.com/ and is explained in detail here: https://youtu.be/VzfxUjagqEA

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive. We could arrange using a different payment provider than originally suggested by them. Whenever problems came up, we were able to find a solution that was fair and sound. They really cared about delivering on time.

What was your primary form of communication with SPLIT Development, LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their direct way of communication and their flat hierarchy. You just let them know when you need something, and they will find a solution.

Are there any areas for improvement or something SPLIT Development, LLC could have done differently?

Maybe they should be more clear about payment options and that project can be done paying by the hour or by lump sum if the specifications are clear in advance. We figured that out by ourselves but it would be nice to know of this possibility right from the start.

BACKGROUND

Please describe your company and position.

I am the Mobile Developer of OGK Creative

Describe what your company does in a single sentence.

OGK Creative is a full-service creative agency that specializes in providing a range of creative solutions to help businesses build their brand, create compelling designs, and develop effective digital platforms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPLIT Development, LLC to accomplish?

• Website Development

SOLUTION

How did you find SPLIT Development, LLC?

Online Search

Why did you select SPLIT Development, LLC over others?

High ratings

What was the size of SPLIT Development, LLC’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Project Scope: This document outlines the overall scope of the project, including the objectives, requirements, timeline, and budget.
• Wireframes: These are the basic visual layouts of the website pages. Wireframes help to define the site's structure and user flow.
• Mockups: These are the detailed visual representations of the website pages that show how the website will look and feel. Mockups help clients to visualize the final product and provide feedback.
• HTML/CSS Markup: This includes the code that creates the structure, layout, and styling of the web pages. HTML and CSS are the core technologies used in web development.
• Static Web Pages: These are the final web pages that are delivered to the client. They are built using HTML, CSS, and other web technologies, but they do not have any dynamic functionality or database integration.
• Content Management System (CMS) Installation and Configuration: This involves installing and configuring a CMS, such as WordPress or Drupal, that allows the client to easily manage the content on their website.
• Quality Assurance (QA) Testing: This includes testing the website for usability, accessibility, performance, and compatibility. QA testing ensures that the website works properly on different devices and browsers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Website Traffic: An increase in website traffic can indicate that the website is reaching a larger audience and engaging visitors. Website traffic can be measured using analytics tools, such as Google Analytics, that track the number of visitors, page views, and other metrics.
• Reduced Bounce Rate: A reduced bounce rate indicates that visitors are finding the website engaging and informative. A lower bounce rate can be achieved through effective website design, clear navigation, and relevant content.
• Improved Search Engine Rankings: Improved search engine rankings mean that the website is ranking higher in search engine results for relevant keywords. This can lead to increased visibility and traffic to the website. Search engine rankings can be tracked using tools like Google Search Console.
• Increased Conversion Rates: Conversion rates measure the percentage of visitors who take a specific action, such as filling out a form or making a purchase. Increased conversion rates indicate that the website is effectively engaging and converting visitors. Conversion rates can be tracked using analytics tools.
• Positive User Feedback: Positive feedback from website visitors can indicate that the website is meeting their needs and expectations. User feedback can be gathered through surveys, user testing, and social media monitoring.
• Improved User Experience: User experience (UX) measures how easy and enjoyable it is for users to interact with the website. A positive UX can lead to increased engagement and conversion rates. UX can be measured through user testing and feedback, as well as analytics tools that track user behavior and interactions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

perfect

What was your primary form of communication with SPLIT Development, LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with their responsiveness and efficiency.

Are there any areas for improvement or something SPLIT Development, LLC could have done differently?

no

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a company that makes carpets for classic cars.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SPLIT Development, LLC?

We needed help with our direct-to-consumer sales.  

SOLUTION

What was the scope of their involvement?

They modified our site’s design to help us get ready for our launch. SPLIT also helped with our functionality. I provided them with bullet points of what I wanted done in written form, and they were able to take care of everything.

Specifically, they added a number of navigation and filter options about vehicle makes and manufacturers. They also changed how the swatches were displayed on the site to help customers better see the materials. I also wanted to add more imagery and videos to depict what we do in our factory. The site itself is built on Shopify.

What is the team composition?

I worked with one person, Nick (Project Manager).

How did you come to work with SPLIT Development, LLC?

They came recommended by a friend for their excellent work and fair price.

How much have you invested with them?

We’ve spent around $1,500 so far.

What is the status of this engagement?

We’ve been working together since September 2022. This project is nearly complete, and I’ll be hiring them again in the future.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve done exactly what I asked them to. We’ve had a seamless experience.

How did SPLIT Development, LLC perform from a project management standpoint?

They’re great with communication; we speak over Slack and Trello daily.

What did you find most impressive about them?

Their communication and ability to stick to deadlines stand out. And they do all of it on a reasonable budget.

Are there any areas they could improve?

I’m having a great time working with them, so there’s nothing I would say.

Do you have any advice for potential customers?

Go in with a clear scope of work and be able to communicate that clearly. SPLIT will be able to do 100% of the rest.

BACKGROUND

Please describe your company and your position there.

We are a new online store for organic wines selling through Europe. We needed full front end customization

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SPLIT Development, LLC, and what were your goals?

We needed full front end customization and outstanding UX for our brand new shop. We have been working together even after the shop launch with regards to new integrations and optimizations.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected them after announcement in Upwork. I chose them because the portfolio contained projects that most reflect what I was looking for. They hourly tarif and cost estimation was really fair.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This has been an amazing cooperation. They helped me building a Shopify Front end with unique UX, design and functionalities. I appreciate that they are a big team with smooth coordination (each one is a specializing in a different skill) so all the tasks were handled right away. They are fast, efficient ad very knowledgeable in everything that concerns digital marketing.

How many people from the vendor's team worked with you, and what were their positions?

The whole team of SPLIT that has been working on my e-commerce project: Artem, Oleksii, Nikita, Svitlana and Viktor are top professionals.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the site the results were more than what we expected

Describe their project management style, including communication tools and timeliness.

We were communicating via Upwork. Response time was immediate whereas delivery time was 24 hours. Amazing!

What did you find most impressive or unique about this company?

That they help you set up the whole picture: for example SEO, Email Marketing, not just Web Development. Despite the political situation in their country, there haven't been any workflow interruptions.

Are there any areas for improvement or something they could have done differently?

not that I have experienced

BACKGROUND

Please describe your company and your position there.

We're providing integration based on our cloud platform for multi-level and affiliate marketing businesses worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SPLIT Development, LLC, and what were your goals?

Guys from SPLIT were assigned to a couple of projects on custom Shopify website development. Those websites are integrated with our platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

The guys have relevant experience in Shopify customization, that was exactly we were looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As we're IT guys ourselves, we managed the whole project for the end customers. We assigned SPLIT guys for Shopify customization. We provided all the inputs, and then communicated them directly to customer's team. The guys installed and customized Shopify theme real quick. They asked for all the requirements, so nothing was to be missed.

How many people from the vendor's team worked with you, and what were their positions?

They assigned a dedicated PM for us, whom we were quite happy working with

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project delivered with quality and within terms, that may not sound fancy, but those who's in IT industry will agree that it's not that common here ;)

Describe their project management style, including communication tools and timeliness.

We ourselves are using Slack for work communications, so we'll be quite happy SPLIT guys using it as well. So there was no single problem with communications.

What did you find most impressive or unique about this company?

Guys are professional, available, and honest. The last is the most important.

Are there any areas for improvement or something they could have done differently?

Wish them increase their expertise in Shopify development, custom apps, integrations, etc.

BACKGROUND

Please describe your company and your position there.

We are a DevOps and Amazon Web Services (AWS) Professional Services Consultancy. We build secure bespoke automated big data platforms on AWS using open source tooling, helping businesses to extract value from their data in the most cost effective and agile way. We provide self service tooling to enable business workflows to make data driven decisions.

With consistent, repeatable and secure solutions, we accelerate time to market and simplify cloud native architecture. Our clients benefit from specialist cross-functional teams, with subject matter experts focused on solving their challenges. We are dedicated to providing the best service, with our team intergrated just as an in-house team would be. We’re committed to working collaboratively, providing insights and offering secure, efficient and scalable solutions to enable progress for our clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SPLIT Development, LLC?

We had an immediate requirement to extend the functionality of our existing website. Split development we hired to design and code these pages in HTML / CSS / Javascript.

What were your goals for this project?

To meet regulatory requirements

SOLUTION

How did you select this vendor?

We found them on Upworks, now we will hire them directly.

Describe the project in detail.

We have an immediate requirement to update our website with some new content. We require 2 new pages to be designed following the colour scheme of our existing website. These 2 new pages will contain text / flat icons (to be designed) with 3 animated CSS based counters and a banner at the top.

We also need a cookie pop-up message. The site is originally based on Middleman (ruby framework), so having experience with static site generators is a plus but otherwise, the skills we need are with HTML, CSS, Photoshop & Illustrator and some minor Javascript.

What was the team composition?

Nick the project manager handled all communicate with us and the Split Dev team?.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Everything turned out great.

How effective was the workflow between your team and theirs?

Very good, we will use them again.

What did you find most impressive about this company?

Their communication, skills, and technical understanding are impressive.

Are there any areas for improvement?

No

BACKGROUND

Introduce your business and what you do there.

My business provides online warranties for phone screen replacements.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SPLIT Development?

We needed a website, so we contacted SPLIT Development. We needed an effective tool for our online sales.

SOLUTION

What was the scope of their involvement?

We hired them for the frontend design of our website, using AngularJS. We gave them a description of what we were looking for, and they gave us an offer based on that. We liked how they handled the design process, so we hired them to implement the frontend as well.

What is the team composition?

I worked with three people from SPLIT: their CEO, a project manager, and a designer. We spoke on a daily basis.

How did you come to work with SPLIT Development?

We found them through Upwork and though we considered a few groups for the website design, SPLIT gave us the best proposition. We also liked their portfolio.

What is the status of this engagement?

We started working with them two months ago. We’re still working on the backend code of the website.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work was very high quality, and they were very flexible. They delivered more than what we asked for. They listened to all our comments, and they applied changes accordingly. It’s been a good experience.

How did SPLIT Development perform from a project management standpoint?

They performed excellently—they did everything they were supposed to do, and they did it well. We used Skype to stay in constant contact with their project manager.

What did you find most impressive about them?

They produced two different designs for us, which they were working on at the same time. They had a backup plan when we didn’t like the first version.

Are there any areas they could improve?

No. They’re professional and they worked within the deadlines we provided.

Do you have any advice for future clients of theirs?

I would recommend working with them.

BACKGROUND

Please describe your company and position.

I am the Creative Director of AG

Describe what your company does in a single sentence.

A small fine jewelry collection specializing in inclusive sizing, reclaimed precious gems and metals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPLIT Development - Shopify Plus Agency to accomplish?

• To personalize out shopify store
• Completely overhaul our site
• drive more purchases

SOLUTION

How did you find SPLIT Development - Shopify Plus Agency?

Online Search

Why did you select SPLIT Development - Shopify Plus Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from SPLIT Development - Shopify Plus Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Update web designer based on our designers design.
Complete implementation of the new designs

Fix any bugs that arised in the site

Help with app integration 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw noticed the decrease of rage clicks, and customer complaints about the experience of browsing the site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they completed the projects in a mostly timely manners, which due to the amount we were throwing at them I'm very impressed.

What was your primary form of communication with SPLIT Development - Shopify Plus Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The ability to understand issues with configuration and help quickly stood out.

Are there any areas for improvement or something SPLIT Development - Shopify Plus Agency could have done differently?

Perhaps quicker responses, however there is a major time difference so it's understandable.