SPLIT Development - Shopify Plus Agency

BACKGROUND

Please describe your company and position.

I am the Co-founder of Brew Crew Coffee

Describe what your company does in a single sentence.

Coffee Company with an innovative e-commerce website, with impct tracking capabilities

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPLIT Development, LLC to accomplish?

• Build an admin panel for our react nextjs website
• Link our site with klaviyo

SOLUTION

How did you find SPLIT Development, LLC?

Referral

Why did you select SPLIT Development, LLC over others?

High ratings, Good value for cost, Referred to me

What was the size of SPLIT Development, LLC’s team?

2-5 Employees

What was your primary form of communication with SPLIT Development, LLC?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Building an admin panel from scratch for our custom hardcoded e-commerce site, allowing us to create and edit products, create and edit discount codes, link to klaviyo, and manage orders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Completion of stages of admin panel

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are excellent. Detailed timelines with constant updates on progress.

What did you find most impressive or unique about this company?

Brilliant communication. We had a personal project manager who kept up constantly updated with project progress, any issues, which kept us in the loop at all times.

Are there any areas for improvement or something {provider_name} could have done differently?

No - excellent service that we will be using again.

BACKGROUND

Please describe your company and position.

I am the VP Marketing and Operations of (a/an) Beauty & Cosmetics

Describe what your company does in a single sentence.

Luxury skincare and cosmetic products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPLIT Development, LLC to accomplish?

• Website design and development
• Email design
• Website optimization

SOLUTION

How did you find SPLIT Development, LLC?

Online Search

Why did you select SPLIT Development, LLC over others?

High ratings, Good value for cost

What was your primary form of communication with SPLIT Development, LLC?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign and refresh pages throughout the website, integrate rewards program and build out landing page, build blog page, ongoing maintenance and site optimization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Visual appearance of website
• Functionality of website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Team was excellent at keeping on schedule and providing regular updates throughout the scope of larger projects. Smaller maintenance tasks are regularly completed correctly and ahead of the time promised.

What did you find most impressive or unique about this company?

Very easy to communicate with and well-organized, as well as being creative and thoughtful in design updates for the site. Every task has been completed correctly and above expectations.

Are there any areas for improvement or something {provider_name} could have done differently?

Not at this time

BACKGROUND

Please describe your company and position.

I am the Project Manager of (a/an) Advertising & marketing

Describe what your company does in a single sentence.

Digital Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPLIT Development, LLC to accomplish?

• Web Development

SOLUTION

How did you find SPLIT Development, LLC?

Online Search

Why did you select SPLIT Development, LLC over others?

• High ratings
• Pricing first our budget
• Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

Provide web development, UI/UX and QA support for various e-comm websites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• good communication
• demonstrated strong technical proficiency
• effective QA process
• deliverables were on time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Can rely on them to deliver on time and they are always available for questions or discussion.

What was your primary form of communication with SPLIT Development, LLC?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Large team with many skill sets! They bring modern design aesthetics to the table and keep themselves up to date on the technologies they work within.

Are there any areas for improvement or something SPLIT Development, LLC could have done differently?

Very happy so far!

BACKGROUND

Please describe your company and your position there.

My company, DWNTWN, invests into and develops brands through content marketing and digital advertising. Our website is meetDWNTWN.com.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SPLIT Development, LLC, and what were your goals?

We invested into a beauty brand that lacked a good looking ecommerce store. We had content but needed a design and development partner.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed a few firms and we selected Split Dev because their team had the best designs and good communication with their team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They built a Shopify website for our beauty brand, PetaJaneBeauty.com. They integrated various plugins for social shopping, reviews, and even set up a custom wholesale solution.

How many people from the vendor's team worked with you, and what were their positions?

We worked with one project manager who introduced me to several developers, designers, and SEO specialists.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With this website and our marketing efforts we increased sales by a factor for 6x compared to before the website.

Describe their project management style, including communication tools and timeliness.

We created a Slack channel and they would show me designs on Figma.

What did you find most impressive or unique about this company?

That even with all that is going on in Ukraine they were always professional with their communication and did the work in a timely manner.

Are there any areas for improvement or something they could have done differently?

Any issues that we discovered were always fixed so I have no complaints.

BACKGROUND

Please describe your company and your position there.

I am the Marketing and Communication Manager at ATLANT 3D Nanosystems. ATLANT 3D deep tech startup that invited unique technology platform that enables atomical precise advanced manufacturing of advanced materials and electronics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SPLIT Development, LLC, and what were your goals?

We needed to update the current visual identity to highlight the uniqueness of the technology.

SOLUTION

How did you select this vendor?

I have previously worked with the company on another project and we were very happy with the result and process.

Describe the scope of their work in detail, including any steps and the final deliverables.

Learning about the company and technology, target audience and its business area.

How many people from the vendor's team worked with you, and what were their positions?

We worked with Nikita, Olga and Andzhelika mainly but Ivan had also been involved in the beginning.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have now a unique visual identity that we cannot wait to implement. The designers were able to deliver exactly what we wanted, despite the complexity of the industry and technolgy.

Describe their project management style, including communication tools and timeliness.

Clear and effective communication.

What did you find most impressive or unique about this company?

The commitment, professionalism, and deliverables.

Are there any areas for improvement or something they could have done differently?

Nothing we could think of.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a hair lightening brand called Suntouched. We sell to 40+ countries around the world, both D2C & retail.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SPLIT Development, LLC?

We were going through a full rebranding (new packaging, new logo, etc.) and wanted our website to reflect the changes as well. We wanted to elevate every single customer touchpoint.

SOLUTION

How did you select this vendor and what were the deciding factors?

I looked through 100+ proposals on Dribble & Upwork, and Split Development really stood out, with their mixture of experience, value, and talent.

Describe the project in detail and walk through the stages of the project.

The project took about 2.5 months.

How many resources from the vendor's team worked with you, and what were their positions?

I believe it took 2 project managers, and 3 developpers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Launched the new website 3 weeks ago. Conversion rate is up 45%. Getting lots of positive feedback on the website and user-friendliness.

How effective was the workflow between your team and theirs?

Very effective, communication done via Slack. Very responsive on both sides despite the time difference.

What did you find most impressive or unique about this company?

Their design & development skills, and their project management/communication. Everything surpassed my expectations. I recommended them to multiple other brand founders already.

Are there any areas for improvement or something they could have done differently?

Not really no

BACKGROUND

Please describe your company and your position there.

Founder of e-commerce agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SPLIT Development, LLC, and what were your goals?

Developping specific modules for our custom theme

SOLUTION

How did you select this vendor and what were the deciding factors?

Great communication service, speaks french, great organisation

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to present the objectives of the project. We gave them mockups and wireframes, and discussed about the technical specs with the devs from their team. They delivered the project in time and with a good quality of code.

How many people from the vendor's team worked with you, and what were their positions?

A project manager and 2 developpers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The development was well executed and the UX was increased on the website.

Describe their project management style, including communication tools and timeliness.

Weekly meetings, they use Figma/Jira, we were advised about the delay

What did you find most impressive or unique about this company?

The team had a good sense of service and coding quality.

Are there any areas for improvement or something they could have done differently?

there were several versions of the quotation

BACKGROUND

Please describe your company and your position there.

We're a consultancy firm based in Milan, Italy. I'm the CTO/COO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SPLIT Development, LLC, and what were your goals?

Develop a Shopify website over tight timings and unclear/changing project scope.

SOLUTION

How did you select this vendor and what were the deciding factors?

I ran an interview and reviewed portfolio. Great cost/quality ratio.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Ecommerce, Shopify

How many people from the vendor's team worked with you, and what were their positions?

3

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their team consisted of pixel perfectionists and independent thinkers, and they had strong project management skills.

Describe their project management style, including communication tools and timeliness.

Communication on Slack, project organised by weekly deliveries

What did you find most impressive or unique about this company?

Micro interaction/animation. They made them even if in a first instance our design team didn't think about them. We greatly appreciated the extra-effort.

Are there any areas for improvement or something they could have done differently?

In the first phase of the project, overall project management was not easy, then the company replaced the PM and everything went smoothly.

BACKGROUND

Please describe your company and your position there.

I'm a web designer in my own little studio.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SPLIT Development, LLC, and what were your goals?

Shopify development.

SOLUTION

How did you select this vendor and what were the deciding factors?

Intuition.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Development of a complete Shopify store.

How many people from the vendor's team worked with you, and what were their positions?

Three people: PM, Developer and QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was delivered on time and at its best.

Describe their project management style, including communication tools and timeliness.

Very good.

What did you find most impressive or unique about this company?

Adherence to deadlines and proactive communication.

Are there any areas for improvement or something they could have done differently?

All good!

BACKGROUND

Please describe your company and your position there.

I am the COO of a software company in northern Sweden

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SPLIT Development, LLC?

We wanted to scale up our web page with new content and a new, improved design and needed help with creating a clean and modern user experience.

SOLUTION

How did you select this vendor?

We've been collaborating with Split development since February concerning the user interface of our software Sparkfore. They have been thourough and easy to work with from the start.

Describe the project in detail and walk through the stages of the project.

We prepared a description of the web pages and had a meeting to discuss it. The vendor started working immediately and sent us updates reguarly until we had a final result.

How many resources from the vendor's team worked with you, and what were their positions?

We had contact with their project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The designs are great - creative, user-friendly and clean and we are happy with the results! We are currently developing the web page and are eager to launch and learn the customers' feedback.

How effective was the workflow between your team and theirs?

We had an effective workflow, primarily via email.

What did you find most impressive or unique about this company?

They worked fast, and they were responsive. They were also keen and creative.

Are there any areas for improvement or something they could have done differently?

Not for this assignment.