Video Production
$10,000 to $49,999
July 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"The team is dedicated to meeting timelines and delivering quality work."

Oct 21, 2019

Content Manager, Health App Company

Anonymous

Other industries
Pakistan
1-10 Employees
Phone Interview
Verified

Twelve Unicorns produced two explainer videos for a telemedicine platform. They also created motion graphics, custom photos for campaigns, and a splash screen to brand the content. The project is ongoing.

Twelve Unicorns continues to deliver high-quality video and branding products that meet the client’s requirements. The team sticks to deadlines, accommodates the client’s meeting schedule, and demonstrates expertise in their advice and final products.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the content manager for a telemedicine platform. The site offers four services to patients: video consultations with doctors, home visits with doctors, home visits with physiotherapists, and home lab services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Twelve Unicorns?

We needed help with video production and branding.

SOLUTION

What was the scope of their involvement?

Twelve Unicorns has produced two video tutorials and motion graphics. The videos are each one minute long and guide users through how to use the platform. We gave Twelve Unicorns access to the app and showed them through the process. Their team handled everything from there, including writing the scripts.

They’ve also created custom photos for our campaigns and a splash screen for our application. We finished our most recent projects with them, but we have a pending project to make a commercial review with Twelve Unicorns once we work through some bugs in the platform.

What is the team composition?

We work with three people, including an account manager.

How did you come to work with Twelve Unicorns?

I found Twelve Unicorns through a friend.

How much have you invested with them?

We’ve spent about €30,000 (approximately $33,000 USD).

What is the status of this engagement?

We started working together in July 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Twelve Unicorns’ quality of work is very high. I got a very good deal for the price.

How did Twelve Unicorns perform from a project management standpoint?

Twelve Unicorns has very good time management. They meet deadlines and schedule meetings based on what works best for us.

What did you find most impressive about them?

The team is dedicated to meeting timelines and delivering quality work.

Are there any areas they could improve?

They should do more to advertise themselves. Their quality is very high, and we need more high-quality production houses.

Do you have any advice for potential customers?

Have a conversation with Twelve Unicorns, and especially their CEO. He’s very cooperative and gives beneficial advice.

RATINGS

5.0

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