SparxIT

BACKGROUND

Please describe your company and your position there.

I am Alex Thomas and work as a project manager at Labelbooster. We are a Direct2fans solution of e-Commerce that is dedicated to brands, labels, and artists. It allows our clients to sell all types of services, music, events, and products directly to their fans.

It can be easily installed with just one click on the Facebook page according to the client’s choice. Thus it becomes the formidable sales and promotion tool. We have got a complete arsenal of functions and will generate huge traffic.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions?

We hired Sparx IT Solutions to re-design our website.

What were your goals for this project?

Our goal was to develop a clean-running site as well as increase the traffic to the website and have more followers on social media.

SOLUTION

How did you select this vendor?

We read their reviews and checked their portfolios and their website. We also asked for their feedback from their clients. We got positive feedback, thus hired them.

Describe the project in detail.

Initially, we described our requirements, and they picked the project from there. We were offered design mock-ups of the website. They revamped our previous outdated site and provided us with more access to various platforms. With the advancement of the project, their team became more and more involved in the process of designing.

They got to rebuild our website from top to bottom using advanced technologies and frameworks. This process involved designing new brand materials, service pages, etc. They gave valuable suggestions that helped us in our plan. They developed an aesthetic and pleasing UI/UX that attracted more clients.

The finished website features the links to outlines, quizzes, and other services that we were targeting. They completed the project on-time and inexpensively. Our contact information is displayed prominently, hence, our clients could easily get in touch with us quickly.

What was the team composition?

Sparx IT Solutions assigned us with one project manager who acted as the intermediate between their team and my team. Their team consisted of three people other than the project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our website got to launch two months back and we have got positive reviews. Till now we have got maximum conversion in comparison to our previous website. We have seen the boom of a 50% conversion rate. Our customers are certainly impressed with the appearance of the website.

How effective was the workflow between your team and theirs?

We always had weekly calls and got daily updates. The team was very efficient. Our concerns were always heard right away. They valued our feedback and made changes whenever we asked them. They are sympathetic as well as patient.

What did you find most impressive about this company?

They are exceptional in what they are doing. Having access to them was really great.

Are there any areas for improvement?

No, they do not. I enjoyed working with this team.

BACKGROUND

Please describe your company and your position there.

I see the development work at earth2earth

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions?

I​ c​ollaborated with Sparx IT Solutions to avail the web design and e-commerce development services.

What were your goals for this project?

I need to change a few existing look and feel of my website and wanted a design that can bring more business. Adding payment gateway and few more technical changes.

SOLUTION

How did you select this vendor?

I came to know about Sparx IT Solutions from the web where it is recognized as the top-rated web design and development company.

Describe the project and the services they provided in detail.

I simply required tweaks and modifications to my present website. They thoroughly understand them and implement all wisely on our website.

What was the team composition?

My project was brilliantly handled by 5 deft professionals that include 1 senior developer, 1 junior developer, a project manager, and a marketing expert.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They have efficiently changed the look and feel of the pointers on my website exactly the way I wanted. Their development team did not miss out on a single specification that I asked for on my website. And, finally, I got my hands on a website with an attractive design that can elevate the business performance for sure.

How was project management arranged and how effective was it?

Sparx IT Solutions offers a seamless communication process. They informed me regularly about the status of the project via Skype call or chat and took my suggestion for any improvement in the work done. Overall, it was a pleasant working experience with them.

What did you find most impressive about this company?

The management of the company is commendable. They have included me in every phase of the development and asked for the feedback timely. Plus, they actively asked for my suggestions on the project.

Are there any areas for improvement?

I don’t think they need to improve in any area as they are skilled in what they do. I am happy with the final result and have some ongoing tasks running with them as well.

BACKGROUND

Please describe your company and your position there.

I am the manager of Manfredi, which is Cold Storage.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions?

We joined hands with Sparx IT Solution to avail mobile app redesign service for our business.

What were your goals for this project?

I wanted to revamp my existing mobile application. I wanted to give my app a new face with facile navigation and an attractive interface.

SOLUTION

How did you select this vendor?

I checked many clutch reviews before selecting Sparx IT Solution with the expectation that they will deliver a top-notch mobile app development solution.

Describe the project and the services they provided in detail.

I wanted an app that would represent the objectives of my business. The app should provide accurate tracking of goods in our cold storage. Our app was slow in functioning and we wanted to improve its appearance, in which Sparx did an excellent job. They had assigned my project to a team of proficient professionals that understood my concerns and discussed whatever modifications they were planning to do.

In addition to enhanced infrastructure, I wanted an addition of a multi-sensor temperature monitor. Their skilled developers had integrated this feature into my app that not only monitors but provides analytical data as well. When I received the final app, I was highly impressed by the captative look they have given to my app. I appreciate that they included many features like facile temperature data loggers. Sparx has truely transformed my app to a better version.

What was the team composition?

My project was handled by a team of 8-10 experts that included developers, designers, project coordinators, etc. Their UX/UI designers are quite talented and understood my requirements well. Then they built a good prototype based on my preferences. The developer team added many features that boosted the performance of my app to a great extent. And in the last stage, the project was delivered to the quality analyst, account manager and technical analyst of Sparx IT Solution.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

My cold storage app was launched after the final development and checkups and I was thrilled to witness the response that my users gave. I was stunned by the app download and usage results! I had many new customers after the launch of my new cold storage app. I was overwhelmed with the app functioning as it was much faster than before. I knew I made the right choice.

How was project management arranged and how effective was it?

They left no stone unturned to render me the app that I wanted for my business. They knew what I wanted and other possible functions that my app required. They truly have a talented team that gets your work done with efficiency and accuracy. They handled my project in a very impressive way. They had a well-crafted management protocol, which was conducted by different authorities.

What did you find most impressive about this company?

The management of the company is quite impressive and they included me in every decision of my application development. Sparx has a proficient team and it was a pleasure working with them. They understand the nitty-gritty details that your app requires.

Are there any areas for improvement?

The team worked very well, there was a little miss-communication internally but they managed it promptly.

BACKGROUND

Please describe your company and your position there.

I am the owner of Getmybooks(A Kothaokahini Educational Company)

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions?

We hired Sparx IT Solutions to develop a highly effective custom E-commerce portal based on the NodeJS technology.

What were your goals for this project?

I wanted to build my website from scratch by deploying the latest technologies, so to have an online portal that is bestowed with the advanced features.

SOLUTION

How did you select this vendor?

I came across with Sparx IT Solutions from the web where it has been rated as the top web design and development company.

Describe the project in detail.

We literally loved the quality of the delivered eCommerce portal. The team at Sparx were extremely supportive, and listened our specifications with patience. We had multiple discussions for the project, and they didn’t miss out a single thing in the development which we wanted. What a brilliant execution!!

What was the team composition?

Our project was excellently handled by a team of UI/UX designers, project manager, developers, system architect, and testers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I was stunned with the superior work quality. Sparx team had diligently revamped our website. The good thing about their development was they built a school- centric online portal, where the students/guardians can easily find the school essentials like stationery, books, etc. under a single roof.

How effective was the workflow between your team and theirs?

Sparx team provided us the technically feasible solution by conducting several business meetings (personally & Skype). Plus, there were multiple updates related to the project, and they consistently informed us about them. Thus, it saved the deployment time to a great extent.

What did you find most impressive about this company?

The best part about Sparx IT Solutions is that they’ve fulfilled our custom requirements aptly. They’ve wonderfully implemented our every specification on the online portal.

Are there any areas for improvement?

The project delivery was late due to revisions. But, overall, I had pleasant working experience with Sparx IT Solutions. The final results were terrific.

BACKGROUND

Please describe your company and your position there.

I am Owner of AmNews 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions?

I associated with Sparx IT Solutions to develop a new version of my existing news website which was having news loading issues. I wanted a new website & native mobile app powered by NodeJS and AngularJS.

What were your goals for this project?

I wanted to fix the issue of a slow loading website that can help me gain better audience retention. My expectations from the updated website and mobile app were to facilitate an Arabic audience with the fast and accurate news of their realm. I wanted an online interface that can perfectly cover all the gulf countries and their local audience.

SOLUTION

How did you select this vendor?

I preferred Sparx IT Solutions while searching for affordable and trusted web & mobile app development over the web.

Describe the project in detail.

I got the fast-loading, secure and scalable website and mobile app to impart the fast and the latest news among Gulf regions. Both the website and mobile app Sparx provided me were developed exactly as per my explanations. The high-end mobile they delivered was compatible with Android and iOS smartphones. For better news reading experience, the technical team integrated category wise tabs to the menu which I liked the most. Overall, they did a great job!

What was the team composition?

My project was supervised and undertook by a dedicated Project Manager, 2 Backend developer, and 1 Front-end developer. The entire team was dexterous and splendidly carried out the development tasks.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Sparx IT Solutions seem to be at their forefront when it comes to developing high-end website & mobile app for businesses. I’m most fascinated with the designs and the features they integrated into my news app and website. As my old website was running slow in loading news, they handed me over agile platforms where readers can read uninterrupted news. I’m happy that my new website and mobile is gaining new newsreaders and increased retention rate. All credit goes to the super-fast portal Sparx provided me on my requisites.

How effective was the workflow between your team and theirs?

The team they assigned to my project include industry experts and professional Angular JS & Node JS developers, who created a masterpiece for me. One more thing that attracted me was the query resolving approach consisting of a variety of communication (Skype, Email, Call or PMS) channels. Whether it is office hours or not, they responded to me quite well.

What did you find most impressive about this company?

Their willingness to grab a challenging task and the confidence to accomplish it with quality impressed me a lot about them. The entire team was ready to hear me at any point in time when I felt non-satisfied or stuck anywhere with queries. I liked the devotion they contributed right from the project initiation to completion.

Are there any areas for improvement?

Though they delivered the best results for my website, I wanted to have more than 1 front-end developer assigned for my project.

BACKGROUND

Please describe your company and your position there.

I’m the owner of a premium eyewear company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions?

We needed maintenance of our Magento 1.9-based website as it was quite buggy.

What were your goals for this project?

The entire code over the website was of poor quality, so I wanted a complete makeover of it.

SOLUTION

How did you select this vendor?

I searched for the best website design and development company. I found Sparx’s website and liked their services, so assigned the project to them.

Describe the project and the services they provided in detail.

Apart from working on the bugs, they suggested superb ideas regarding the design and color combination.

What was the team composition?

There were two custom developers, two theming developers, two QAs, a project manager, and a business developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I have so many reasons to praise Sparx IT Solutions. They managed the debugging of my website wonderfully and gave a new look to my old-fashioned website. That helped my website improve its status for users, boosting my business sales.

How was project management arranged and how effective was it?

They have a robust project management system, remaining live via different communication channels. For planning, overall discussion and feedback session, I never found them absent.

They were active through platforms like Skype or PMS, which I used to assign hourly work and receive updates. We had weekly Skypes to provide an overview of each task, or updates for the existing one.

What did you find most impressive about this company?

Their ability to resolve the most challenging bugs, along with their two-way communication and regular reviews. They handled the work very well.

Are there any areas for improvement?

Initially, I was worried about if they could resolve the most challenging bugs, but the team tackled it wonderfully, leading to improved business sales.

BACKGROUND

Please describe your company and your position there.

Managing Director of a web development agency in the UK

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions?

Custom Wordpress development

What were your goals for this project?

A smooth process from the design phase through to development and delivery and receiving a site that was well coded and accurate to the designs supplied

SOLUTION

How did you select this vendor?

We have worked with Sparx in the past though initially did a fair amount of research and spoke with maybe eight other companies. We liked Sparx's process and previous work, and were easy to get on with

Describe the project and the services they provided in detail.

We provided Sparx a full site brief including designs and were on hand to help with any questions they had about the functionality or content of the site. They were tasked with writing the code for the website based on the brief and designs.

What was the team composition?

We spoke to one project manager throughout who was great. I understand there were perhaps two or three developers working on the project, but we're not totally sure as we only ever communicated with our dedicated project manager

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We don't have much data or analytics, but us and the end client were very happy!

How was project management arranged and how effective was it?

Project management was great. I spoke to our project manager regularly and he always had time to listen to any new requests or feedback.

What did you find most impressive about this company?

The turn-around times are great, and the code was written to a high standard

Are there any areas for improvement?

The internal project management tool (PMS) can be a little tricky to use but is fine once you've used it before.

BACKGROUND

Please describe your company and your position there.

I’m the owner of a restaurant app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions?

We needed to hire an external resource to make changes to our restaurant app.

What were your goals for this project?

I wanted a complete makeover of the app so that it attracts the maximum number of users.

SOLUTION

How did you select this vendor?

I found Sparx IT Solutions online, where they’d been rated as a top development company.

Describe the project and the services they provided in detail.

Sparx IT Solutions worked cooperatively with us throughout the entire app development phase. They conducted several rounds of discussions about the project. Then they implemented each of our specifications and sent progress reports. 

What was the team composition?

We worked with one custom WordPress developer, one WordPress theming developer, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They’ve done real magic. The spark they added to the app is both appreciable and brilliant.

How was project management arranged and how effective was it?

Sparx IT Solutions’ team provided us the most effective business solutions. They kept me regularly informed about the project’s status via Skype. I also used Skype to assign them work. Their seamless communication definitely won my heart. 

What did you find most impressive about this company?

Sparx IT Solutions was excellent at managing our team. I most appreciated their professionalism and ability to handle challenging projects.

Are there any areas for improvement?

While there were multiple bug revisions for the app, I was satisfied with the final project delivery.

BACKGROUND

Please describe your company and your position there.

I’m the owner of GraphicVent.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions?

We needed help with website development projects.

What were your goals for this project?

We want to build websites within a specified timeline and a quoted cost.

SOLUTION

How did you select this vendor?

I can't remember how I first found Sparx IT Solutions. We’ve been working with them for years.

Describe the project and the services they provided in detail.

Sparx IT Solutions provide us with web development capabilities. They handle various projects, from WordPress to e-commerce sites.

What was the team composition?

I’m unsure of the total number of team members that work on our projects.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The key impact is their speed of delivery. A couple of projects had really tight deadlines due to the external client, but Sparx IT Solutions is always able to deliver.

How was project management arranged and how effective was it?

Their project management is very good. We keep communication to a couple of project leads, and then Sparx IT Solutions manages the rest of the team on their end.

What did you find most impressive about this company?

Whether Sparx IT Solutions is building a site from scratch or working on a site we inherited, they have the capacity to solve problems and complete projects.

Are there any areas for improvement?

I’d like to see them implement a way to keep multiple quotes for the same job in the system.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of several retail websites.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparx IT Solutions?

We hired Sparx IT Solutions to create our Magento-based website. They continue to update the site and fix bugs. 

What were your goals for this project?

Our primary goal was to fix bugs on the staging site and use it to enhance sales.

SOLUTION

How did you select this vendor?

I searched for a web development company that could help me build a Magento website. I prepared a list using the web and choose Sparx IT Solutions. 

Describe the project and the services they provided in detail.

They fixed all the glitches.

What was the team composition?

We had one project manager, two developers, and one analyst to review updates.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I was delighted to hand over my project to their team. They understood the specifications and fixed all the issues. They brought life to a declining business through a wonderful website.

How was project management arranged and how effective was it?

Our developer stayed in touch continuously through Skype. They always responded quickly, so we had zero communication gaps. 

What did you find most impressive about this company?

The most impressive things about them were their ethics, transparency, and the quality of their work.

Are there any areas for improvement?

No, everything was wonderful.