Spalix Agency

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Ferla Bikes

Describe what your company does in a single sentence.

Ferla creates high-quality electric cargo bikes that make life easier, more sustainable, and way more fun for families and businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spalix Agency to accomplish?

• Brand Awareness and increased followers on social media platforms

SOLUTION

How did you find Spalix Agency?

Online Search

Why did you select Spalix Agency over others?

Pricing fit our budget

How many teammates from Spalix Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Our social media agency ran Meta ads and all our social media platforms, including handling community engagement, and optimized our strategy to boost reach and conversions. They also worked on growing our Pinterest and LinkedIn presence, managed influencer partnerships, and tracked performance to keep everything data-driven and on-brand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to increased engagement, stronger brand visibility, and higher conversions. We saw significant growth on Pinterest and LinkedIn, improved ad performance on Meta and Google, and better community interaction. Key wins include a boost in website traffic, increased follower count, stronger audience retention, and a more data-driven approach to content and ads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Varvara was great - she was responsive, positive proactive, and always made sure our needs were met. While there were occasional issues, she generally adjusted well to feedback and kept things moving efficiently.

What was your primary form of communication with Spalix Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was their ability to provide great services remotely without missing a beat. Despite not being on-site, they stayed responsive, adapted quickly to our needs, and delivered strong results across multiple platforms.

Are there any areas for improvement or something Spalix Agency could have done differently?

Overall, Spalix Agency did a great job, but there’s always room for improvement. Clearer timelines and more proactive communication on project updates would have helped keep things even more streamlined. Also, a stronger focus on data-driven adjustments, especially for ad performance, could have maximized results even further.