Software Pro Digital

BACKGROUND

Please describe your company and position.

I am the EVP of LaborAI

Describe what your company does in a single sentence.

LaborAI is a real-time labor planning tool that enables warehouse operators to apply custom calibrated performance benchmarks to more accurately forecast and allocate workforce needs to meet operational requirements.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Software Pro Digital to accomplish?

• To achieve top rank for brand name SEO

SOLUTION

How did you find Software Pro Digital?

Referral

Why did you select Software Pro Digital over others?

Referred to me

How many teammates from Software Pro Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We couldn’t be happier with the outstanding results delivered by SoftwarePro! Within just 60 days, their expert digital strategies achieved a top-ranking position for our brand name keyword SEO. This impressive achievement played a key role in boosting our visibility and credibility, which was instrumental in securing recognition at one of the industries largest supply chain trade shows. Their team is proactive, knowledgeable, and dedicated to delivering results. If you're looking for a reliable partner to enhance your SEO and keep your website running smoothly, we highly recommend Software Pro!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The #1 ranking when LaborAI is searched!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team is VERY proactive, and the communication nothing short of stellar.

What was your primary form of communication with Software Pro Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

The results. We had engaged a previous company and never got the results we were looking for.

Are there any areas for improvement or something Software Pro Digital could have done differently?

No - totally professional and the results speak for themselves.

BACKGROUND

Please describe your company and position.

I am the Marketing of Spartan Armor Systems

Describe what your company does in a single sentence.

Spartan Armor Systems is dedicated to providing the best American made body armor in the industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Software Pro Digital to accomplish?

• Upgrade Website Theme

SOLUTION

How did you find Software Pro Digital?

• Referral
• Other

Why did you select Software Pro Digital over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of detail inlcudes, upgrading our Big Commerce theme in additional to having specific requirements. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project include successfully completing the additional specific requirements for our new theme, such as enhanced functionality, improved user interface design, and the integration of new features that aligned with our project goals. These accomplishments demonstrate clear progress and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They consistently delivered items on time and were highly responsive throughout the process. They always followed up to ensure everything was on track and addressed any concerns promptly. They were clear listeners, taking the time to fully understand our needs, and they successfully achieved everything we were looking to accomplish.

What was your primary form of communication with Software Pro Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about this company was their strong communication within the team. They worked seamlessly together to accomplish each task, ensuring that everyone was aligned and informed at every step. This collaborative approach made the entire process smooth and efficient, which truly set them apart.

Are there any areas for improvement or something Software Pro Digital could have done differently?

No additional areas for improvement at this time

BACKGROUND

Please describe your company and position.

I am the Founder of Kreative Bugs

Describe what your company does in a single sentence.

Kreative Bugs is a Digital Agency providing Websites, ECommerce, Web Apps Design and Development Services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Software Pro Digital to accomplish?

• I've been in Manhattan last year and met the CEO of Software Pro Digital that led to a conversation where we could get them onboarded with us as our Digital Vendor.

SOLUTION

How did you find Software Pro Digital?

• Referral
• Met them in person

Why did you select Software Pro Digital over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Software Pro Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We took Software Digital Pro onboard with us to build an apparel ecommerce store for one of our clients. They designed it from the scratch and developed it too. Along with this, they've been providing continuous support on the project and doing the SEO as well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our client is happy and Software Pro Digital has taken off the workload of production from our shoulders and we are focusing to push more work to them now.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very much responsive and assigned a dedicated project manager to work with our production team. The project is ongoing and we're already in chat with them for another project.

What was your primary form of communication with Software Pro Digital?

In-Person Meeting

What did you find most impressive or unique about this company?

They felt the pain of the deliveries to be on time and they kept this in mind throughout our production journey to keep us eased out

Are there any areas for improvement or something Software Pro Digital could have done differently?

They should offer Mobile App Development services too and deal with AI & ML as well. Rest they know what they are good at.

BACKGROUND

Please describe your company and position.

I am the Manager of Bulvar Global

Describe what your company does in a single sentence.

Residency and citizenship agency. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Software Pro Digital to accomplish?

• Website Development
• Digital marketing

SOLUTION

How did you find Software Pro Digital?

• Referral
• Other

Why did you select Software Pro Digital over others?

Company values aligned

How many teammates from Software Pro Digital were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 The software development agency provided Bulvar Global with a comprehensive range of services to enhance its online presence, user experience, and digital marketing efforts. They designed and developed a responsive, user-friendly website tailored to the company’s brand identity and business needs. This included integrating a robust CMS for easy content management, e-commerce functionality (if applicable), and API connections to streamline operations. Security measures like SSL certificates and data encryption were implemented, and the website was optimized for performance across devices.

The agency also focused on creating an engaging UI/UX design aligned with Bulvar Global’s branding. They ensured the website was mobile-friendly, provided wireframes and prototypes for approval, and added interactive elements like animations and sliders. For digital marketing, they conducted SEO to improve search rankings, ran targeted PPC and social media campaigns, and produced high-quality content to establish Bulvar Global as an industry authority. Email marketing campaigns were designed to nurture leads, and regular analytics reports were provided to track performance.

Key deliverables included a fully functional, secure website, SEO-optimized content, executed digital marketing campaigns, and an analytics dashboard for real-time insights. The agency also provided training and documentation to help Bulvar Global’s team manage the website and tools effectively.

 Review of the Software Development Agency

The agency demonstrated professionalism, expertise, and commitment throughout the project. They delivered a robust, scalable website with a visually stunning and user-friendly design. Their digital marketing strategies drove increased traffic, engagement, and conversions. Communication was clear and consistent, with timely delivery of all deliverables. Post-launch support, including training and troubleshooting, ensured Bulvar Global could manage the website independently.

While the agency excelled in technical expertise and creative design, improvements in cost transparency and clearer communication about customization limitations could have enhanced the experience. Overall, they exceeded expectations and proved to be a reliable partner, with the potential to be an industry leader. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project included a fully functional, responsive, and secure website with integrated CMS and e-commerce capabilities. SEO efforts improved search engine rankings and organic traffic, while PPC and social media campaigns drove increased traffic, engagement, and conversions. Regular analytics reports provided insights into campaign effectiveness and ROI, demonstrating tangible progress and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The agency showed strong project management, delivering on time and maintaining clear communication. They responded promptly to feedback, incorporated changes efficiently, and provided regular updates, ensuring smooth execution and alignment with Bulvar Global’s needs.

What was your primary form of communication with Software Pro Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The company’s ability to combine technical expertise with creative design stood out, delivering a visually stunning, user-friendly website while ensuring robust functionality. Their comprehensive approach—integrating web development, design, and digital marketing—was unique, driving measurable results like increased traffic and conversions. Their commitment to clear communication, timely delivery, and post-launch support further impressed us.

Are there any areas for improvement or something Software Pro Digital could have done differently?

Yes, areas for improvement include greater cost clearer communication about customization limitations, particularly regarding additional time and resources needed for specific features. 

BACKGROUND

Please describe your company and position.

I am an executive at Custom Digital Solutions

Describe what your company does in a single sentence.

Custom Digital Solutions is a search agency that provides custom strategic solutions to help businesses reach their online goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Software Pro to accomplish?

• Build Websites
• Optimize Landing Pages
• Assist with GA4 and GTM Setup

SOLUTION

How did you find Software Pro?

Online Search

Why did you select Software Pro over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Software Pro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have worked together on several ongoing website projects. SoftwarePros helped us where other development teams couldn't! They've done projects ranging from site development (conception to development) and they also have ongoing projects with us (blog posting etc)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of our client sites saw a 13% increase within one month of SoftwarePros helping their site from an organic technical perspective. We've also had sale increases from clients that have worked with this team on landing page projects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team always delivers on time! They always go above and beyond to make sure the project is exactly what the client expects.

What was your primary form of communication with Software Pro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I find most impressive is how quickly they respond! I've never had a day go by where I haven't heard from the developers - even if we are having a slow day they check in.

Are there any areas for improvement or something Software Pro could have done differently?

Nothing at all - they are amazing!

BACKGROUND

Please describe your company and your position there.

I am founder of Stock Pilot LLC, a social auto trading platform with a goal of providing common investors with access to hedge fund like trading strategies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Pro?

Hired Software Pro for the design of new corporate website, helping to expand our brand and improve the credibility of the platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

I originally met the team through some online postings and have worked with them for front end application development in the past. My previous experience with the firm was top notch and they were the first choice to come to mind.

Describe the project in detail and walk through the stages of the project.

This portion of the project was strictly for new site design and planning. We first started with some higher level discussions with account managers from the firm, outlining what we wanted to improve upon with our new site.

This includes general themes, specific content or sections that would help convey the proper information as well as help enhance the credibility as the organization is still young. Basically the outcome of this was a new site map with how it works, demos and lots of information about the product, new blog where we can post, faq, product features etc.

From there once we know what we wanted to make, we transitioned from preliminary planning and started working with the actual designers. This included some discussions around what we planned with the project managers and getting designers up to speed. The designs were all professionally done using figma and were absolutely stunning. I personally was very excited to see what the new brand was going to be.

Progress was shared throughout the process, where we could view shared figma pages and team notified us with each new page for review. As the designers kept creating new pages my team would get together and implement reviews, sharing any relevant feedback with the designers.

I will say most feedback was rather minor as everything looked amazing to begin with, other than the few personal things or just changing/updating of information as we were actually able to view and feel why things looked like. This feedback was promptly implemented and shared back with our team.

This process continued for about 12 or so pages/sections until we had the complete new site designed and ready for approval and development. This put the ball back in my court where we had to begin creating the actual copy for the site and development of the site could actually begin. 

How many resources from the vendor's team worked with you, and what were their positions?

Overall I've worked with about 4 team members directly on this project, including project/account manager, 2 designers, and actually some discussions with the founder as well. They were all a pleasure to work with, incredibly kind, and offering help and suggestions when asked for and taking our input when provided. Through several years of work myself and the founder have grown to become good friends. Great people and always a pleasure to work with. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

• preliminary notes of goals
• understanding of audience and target demographics
• understanding of competitors
• site map for new pages to be created
• Figma designs for use in implementing the new site

How effective was the workflow between your team and theirs?

The process was very efficient. Starting with broader generalizations in initial meetings to breaking into site maps made a lot of sense. Then from there, the constant communication and iteration of the new designs throughout the process meant feedback was incorporated immediately, and no time was wasted during the process.

What did you find most impressive or unique about this company?

Top three things to note:

1. The designs were stunning, so quality of work is definitely important to them.
2. The process was conducted smoothly and efficiently, there is certainly some experience involved and they helped guide every step of the way.
3. The communication was top notch, with constant contact and always very candid and effective, great team to work with. 

Are there any areas for improvement or something they could have done differently?

There is not much else I could have asked for in the design process of this new site. Solid process, good communication, and quality designs and output make it hard to complain. 

BACKGROUND

Please describe your company and your position there.

My company is a consultancy & ad agency alternative and I'm the founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Pro, and what were your goals?

Web Dev work on my clients Shopify page - increase mobile speeds, updating the consumer reviews process & evolving the consumer's ability to toggle between USD & CAD currencies.

SOLUTION

How did you select this vendor and what were the deciding factors?

I had never worked with them in a web dev capacity - but had briefly worked with them on a limited basis for other needs

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I provided a very detailed brief ... they responded with deliverables, projected hours, a timelines and related fee. They then showed the flexibility I needed by allowing me to split the project into two phases. This allowed me to make my client (and me) more comfortable about testing a new partner for such an important project. We got approval of phase 1 and throughout the phase they stayed very engaged with me via the Basecamp app.

How many people from the vendor's team worked with you, and what were their positions?

I had only one direct contact - but there were definitely multiple people engaged in the work.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Before Phase 1 was complete, the client already agreed to Phase 2. Mostly in part to the site speed improvements jumping significantly. It was nice that their team was aligned with my SEO team's POV - as the client was convinced she needed to adjust the site theme when we were convinced there were other options. Software Pros proved our theory by nearly doubling the site's mobile speed and increasing desktop speed by 25% or so - to a 99 out of 100 score.

Describe their project management style, including communication tools and timeliness.

Very timely and engaged. They coordinated everything through the Basecamp app - but were happy to jump on a video call when the app wasn't enough. Response time was always very quick.

What did you find most impressive or unique about this company?

I appreciated their team's calm nature despite the craziness in this web development project. Something always breaks when doing this type of work - and this team stayed calm, collected and quickly addressed all issues.

Are there any areas for improvement or something they could have done differently?

N/A ... very pleased with the first engagement. Looking forward to Phase 2

BACKGROUND

Introduce your business and what you do there.

I’m the owner of RINI Kids, an e-commerce business that sells apparel and accessories for babies and kids.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Software Pro?

We needed someone to help us build our e-commerce platform from scratch.

SOLUTION

What was the scope of their involvement?

We started our engagement by discussing the specifications of a couple of mood boards I wanted to create and identifying strategies to stand out from my competitors. 

They then got back to us with a schedule and a list of responsibilities they were going to undertake in this project and once that was approved, they started the development process through Shopify.

Some of our core features include a lookbook theme featuring our products, and a button customers can click to see the specs of each item.

Moreover, they take part in maintaining and editing the coding of the platform.

What is the team composition?

I mainly communicate with the project manager and creative director.

How did you come to work with Software Pro?

We came across Software Pro through Google research.

How much have you invested with them?

We’ve invested close to $2,500.

What is the status of this engagement?

Our ongoing partnership started in May 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The team has been instrumental in providing us with great ideas to improve the specifications of our platform. They deliver all their tasks professionally and efficiently, so it has been a seamless process and partnership.

How did Software Pro perform from a project management standpoint?

We use Basecamp to manage the entire project and so far, they’ve been very responsive to our queries and concerns.

What did you find most impressive about them?

We’re impressed with their efficiency and adherence to our timelines and schedules.

Are there any areas they could improve?

I can’t think of anything they need to improve on at the moment.

BACKGROUND

Please describe your company and your position there.

I'm the owner and technical lead of a social hedge fund platform used by trading firms and online communities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Pro, and what were your goals?

We hired Software Pro for the development of our client facing angular web application. The goal of this project was front-end development of multiple dashboards used by various roles, along with registration flows and home page.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor based on their reviews via on online resource. Displayed quick understanding of requirements during initial estimation process. Were able to work with us regarding pricing and remained flexible enough to work through specific details as we progressed, proving beneficial given our beta environment.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Software Pro did core development of custom front-end Angular/Typescript web application. Stock Pilot led design of front-end screens and communicate these items to Software Pro as development progressed. Stock Pilot developed back end services to support web application. Both parties participated in integration and testing throughout the process.

How many people from the vendor's team worked with you, and what were their positions?

There was a project manager, architect, lead developer and I believe some other developers available to us through the several months of development. Most communication occurred with the lead developer, with snippets throughout with project manager and architect. Team was always available and quick to respond to any inquiries we had across all the above noted roles.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project development good and completed in a timely manner. The deliverables completed to the specified requirements and any minor changes requested after initially review were always quickly accepted and completed.

Describe their project management style, including communication tools and timeliness.

The general project management lifecycle consisted of the following:

1. Initial meetings regarding requirement discussions, cost and time estimations
2. Once work agreed upon, Software Pro established base filestore environment, and open Skype communication channels with all of allotted team members.
3. On weekly-ish basis had open communications with development lead, and over full time of development had several milestone meetings with project management and architect. Note: regarding timeliness, responded promptly to any inquiries and were easily available for video meetings when applicable.

What did you find most impressive or unique about this company?

They provided good communication and project management process to support our needs. Team was flexible as requirements grew throughout development process.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Founder of ArtLife Creatives

Describe what your company does in a single sentence.

Consulting and Media Services 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Software Pro Digital to accomplish?

• To Complete my creative consulting agency website

SOLUTION

How did you find Software Pro Digital?

Referral

Why did you select Software Pro Digital over others?

• High ratings
• Pricing fit our budget

How many teammates from Software Pro Digital were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO and copywriting, Along with website build and design, and setting up google analytics. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were easy to work with and took the time to make sure the website fit my standards. They cared about what they were doing and treated my website as if it was an extention of their own work. They helped to find images and made sure the wording of the website was accurate and fit the services I provided. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did respond to my request and once we had a good understanding of how to work together things went smoothly. 

What was your primary form of communication with Software Pro Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The communication and the process was very organized. And they were solutions oriented. 

Are there any areas for improvement or something Software Pro Digital could have done differently?

Just at the beginning a took a week to figure out work flow, however once we got over that hurdle things went smoothly.