Software Mind S.A.

BACKGROUND

Please describe your company and position.

I am an executive of Healthy Chat

Describe what your company does in a single sentence.

Healthy Chat disrupts the company care market in the Netherlands. Instead of relying on bottlenecks like real life conversations we automate all dialogs regarding workplace healthcare. This way we can offer a much better healtcare experience for employees and at the same time improve the effectiveness of the healthcare system.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Software Mind to accomplish?

• MVP Chatbot with the first dialogs

SOLUTION

How did you find Software Mind?

Online Search

Why did you select Software Mind over others?

Good initial design

How many teammates from Software Mind were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developing backend API, frontend portal and a chatframework and integration of LLM.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

MVP delivered within 3 months is impressive

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clear communication, experienced agile heartbeat.

What was your primary form of communication with Software Mind?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with their agility, quickly adapting to my changing requirements

Are there any areas for improvement or something Software Mind could have done differently?

Architecture could me a little better is we kept the end in mind and not just the MVP.

BACKGROUND

Please describe your company and position.

I am the Applications Development Manager of W.B. Mason

Describe what your company does in a single sentence.

Business to business product delivery and ecommerce.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Software Mind to accomplish?

• Contract skilled developers
• Modernize standards and practices
• Unit Testing
• Increase number of concurrent projects

SOLUTION

How did you find Software Mind?

Online Search

Why did you select Software Mind over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Software Mind were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Modernization of ecommerce website. 
• Create standalone deliverables for each page. 
• The ecommerce site currently contains over 50 pages that will be replaced piece by piece. 
• Create microservice APIs to fulfill front end requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sprints and continuous integration and delivery.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They prompted constant communication and delivered all items on time.

What was your primary form of communication with Software Mind?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Skilled developers and a wealth of internal resources.

Are there any areas for improvement or something Software Mind could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Director of Programme Management of Snow Software

Describe what your company does in a single sentence.

Snow Software is the only unified cloud-native platform delivering actionable insights on your IT environment. Bringing together SaaS management, software asset management and cloud cost management, you can optimize IT spend, rein in cost, mitigate risk and drive value from all your technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Software Mind to accomplish?

• Expand our software delivery workforce.
• Accelerate our Product delivery.

SOLUTION

How did you find Software Mind?

Referral

Why did you select Software Mind over others?

• Pricing first our budget
• Good value for cost
• Company values aligned

What was the size of Software Mind’s team?

30

Describe the scope of work in detail. Please include a summary of key deliverables.

Software Mind has provided 30+ staff across various disciplines within Software Product delivery, including Developers, Product Owners, QA staff and more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Staffing goals achieved
• Quality staff delivered with low churn
• High output contribution by supplied staff

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Software Mind Account management does an excellent job of finding the high-quality staff we need quickly, ensuring these staff are onboarded smoothly and managing any issues during the lifecycle.

What was your primary form of communication with Software Mind?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are able to provide talented and motivated staff quickly and efficiently at a highly competitive price.

Are there any areas for improvement or something Software Mind could have done differently?

No concerns or improvements requested.

BACKGROUND

Please describe your company and your position there.

We are a software service provider for the social housing sector. I am the Director of Software Engineering and I've been with the business 5 years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Mind?

Recruitment and general technical resourcing is a ongoing challenge. Finding the best talent is difficult in a competitive market.

SOLUTION

How did you select this agency and what were the deciding factors?

Ability to find and deliver good talent at a competitive cost

Describe the project in detail and walk through the stages of the project.

Ongoing development of 2 software systems, RentSense and RepairSense.

Describe the recruitment process in detail.

Software minds to their initial screening and interviews. Once they have selected a candidate that we accept, we then have a 2 stage process: 1 - Dev lead paired exercise 2 - Interview with Director of engineering.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Every developer/QA Software Minds have delivered has embedded themselves within the team effortlessly. No language or time difference barriers and a perfect culture fit. In most cases is would be difficult to differentiate permanent staff against Software Mind staff.

How effective was the workflow between your team and theirs?

100%!

What did you find most impressive or unique about this company?

I'm impressed by the quality of the talent they provide and the relationships created in team and with their management staff.

Are there any areas for improvement or something they could have done differently?

Not really, but more staff "on the bench" would be good... although I understand how difficult it is to be able to provide that...

BACKGROUND

Please describe your company and your position there.

I was the Chief Science officer at a Tech company in the Real Estate space

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Virtualmind, and what were your goals?

Virtualmind helped build UIs, end to end tests, and backend management around out ML applications.

SOLUTION

How did you select this vendor and what were the deciding factors?

They had a wide set of skills that we felt would compliment the full stack nature of our projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Custom Python code, Selenium testing, Docker, Postgres, Flask, React

How many people from the vendor's team worked with you, and what were their positions?

3. two developers and a tester

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project went well

Describe their project management style, including communication tools and timeliness.

They joined our daily standups and participated in the SCRUM

What did you find most impressive or unique about this company?

Ease to work with.

Are there any areas for improvement or something they could have done differently?

They did great.

BACKGROUND

Please describe your company and your position there.

I am the CTO of a software company developing navigation and compliance software in the maritime sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Mind, and what were your goals?

We had to quickly grow our dev capacity in order to deliver an updated version of our flagship software.

SOLUTION

How did you select this vendor and what were the deciding factors?

Based on contact we had in the past we contacted SWMind to help build this increased capacity.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project management, dev and QA of a desktop software using .Net WPF.

How many people from the vendor's team worked with you, and what were their positions?

Up to 8 Dev, 3 QA and a project leader.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their team managed to quickly create a performant team with a low turnover at a fair price. The Software was delivered and accepted by our customer.

Describe their project management style, including communication tools and timeliness.

Agile dev with daily stands up. We were really feeling they were an extension of our internal team.

What did you find most impressive or unique about this company?

How quick they can build a team of .Net dev. Quality of their dev.

Are there any areas for improvement or something they could have done differently?

A better understanding of the maritime business would have helped some of the challenges we faced during the project.

BACKGROUND

Please describe your company and your position there.

I'm the Sr. Director of Software Engineering for Hydrafacial that uses patented technology to cleanse, extract, and hydrate. HydraFacial super serums are made with nourishing ingredients that create an instantly gratifying glow.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Virtualmind, and what were your goals?

We had to develop and release a unique, creative, and smart mobile app in 3 months - very high quality MVP. And then continue adding additional core features as we go.

SOLUTION

How did you select this vendor and what were the deciding factors?

I'm familiar with Virtual Mind from past projects

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They participated in a large group contributing to the overall cloud and solution architecture and main were responsible for the development and deployment of the product.

How many people from the vendor's team worked with you, and what were their positions?

7 Engineers Mobile Development QA Fullstack Engineers Cloud Architect

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project delivered on time and other features are tracking the tight deadlines. Velocity is high. Based on QA test bug ration, code quality is high.

Describe their project management style, including communication tools and timeliness.

We are all working in agile teams, and communicating through emails, zoom, MS Teams, shared documents, and shared repos. The team communicates with other distributed teams as well.

What did you find most impressive or unique about this company?

Impressive is the high quality of the individuals, both personally (pro active approach) and professionally

Are there any areas for improvement or something they could have done differently?

They have the same characteristics of a core team.

BACKGROUND

Please describe your company and your position there.

I am a former executive over several software engineering and technology groups.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Mind?

We hired Software Mind primarily for Staff Augmentation to develop and maintain legacy and modern applications used in the real estate and mortgage industry.

What were your goals for this project?

Improve quality and timeliness of software delivery as well as reduce expenses.

SOLUTION

How did you select Software Mind?

Software Mind was selected based on recommendations from prior executive as well as a thorough comparison between vendors.

Describe the project in detail.

The engagement with Software Mind included ongoing development and support for several applications.

What was the team composition?

Software Engineers, Analysts and Quality Assurance Testers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Software Mind provided excellent support for our new and legacy applications. Their engineers were highly skilled and very responsive to requests for changes in the applications. The account management staff was also very engaged throughout the contract and always resolved any issues in a timely and mutually satisfactory manner.

How effective was the workflow between your team and theirs?

Workflow and communication between employees and Software Mind contractors was very thorough and timely. Offshore Software Mind resources were easy to understand and had a good command of the english language.

What did you find most impressive about this company?

We are extremely impressed by the quality of their engineering resources. Not only were they experienced in legacy technology, but they were also well-versed in newer technologies.

Are there any areas for improvement?

Nothing comes to mind.