SoftKraft

BACKGROUND

Please describe your company and position.

I am the Principal of Bryant Works.

Describe what your company does in a single sentence.

I help streamline your processes, build marketing campaigns, answer the "How do I do?" questions and more with 1 on 1 training and guidance for you and your team.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SoftKraft to accomplish?

Building an application to help HubSpot partners onboard clients quicker

SOLUTION

How did you find SoftKraft?

Online Search

Why did you select SoftKraft over others?

• High ratings
• Close to my geographic location

How many teammates from SoftKraft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developed a web app that provided two distinct user experiences. Enabling clients to quickly add best practices to their own CRM or for partners to add in various templates to their clients CRMs in what would normally take weeks in mere minutes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Stable web application 
• Easy site management 
• Site performs as expected

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered quickly, and revisions were also adapted to easily as well.

What was your primary form of communication with SoftKraft?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team was very easy to work with. Language wasn't a barrier at all. They quickly understood what I wanted to do and were able to accomplish it in a timeline that worked for all parties.

Are there any areas for improvement or something SoftKraft could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I'm a Co-Owner of a SaaS company. Our primary focus is in the beauty industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftKraft, and what were your goals?

Our market had serious issues with the platforms that were available. After getting feedback of what the right platform should look like and include, we started working with SoftKraft.

SOLUTION

How did you select this vendor and what were the deciding factors?

We research and contacted more than 20 companies and after speaking with SoftKraft, we knew we had the right company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The initial development consisted of 2 week sprints. Our beta version only included a handful of major functions and when we would get sidetracked with other features, SoftKraft helped us stay the course.

How many people from the vendor's team worked with you, and what were their positions?

The main team consisted of a project manager and 2-3 developers, depending on our needs.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project had stalled due to funding but we were able to have our beta version running successfully and love it.

Describe their project management style, including communication tools and timeliness.

The project management was great. As mentioned earlier, they kept us from scope creep which was easy for our company to do.

What did you find most impressive or unique about this company?

Communication was pretty impressive and of course the product turned out great.

Are there any areas for improvement or something they could have done differently?

I think everything's gone smoothly and we're continuing to work with SoftKraft.

BACKGROUND

Please describe your company and your position there.

I am CTO in the company that is developing banking CORE and integrations with SEPA, UK-FPS and others.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftKraft?

Part of our solution is using Kafka as a communication channel. For clients with higher scale, our solution was not performing well enough. We hired SoftKraft to review our standard Kafka setup and how our platform uses it.

What were your goals for this project?

To improve performance around communication via Kafka.

SOLUTION

How did you select SoftKraft?

Do now know, SoftKraft was already selected as I joined the company.

Describe the project in detail.

Our setup was reviewed by a senior engineer. Our employees help to explain what our solution is about, how and why we are using Kafka, what our setup looks like. SoftKraft helped to improve the setup. Gave very good insights how to improve ways our solution is using Kafka. Now they are available on constant bases to answer our questions about Kafka usage and setup.

What was the team composition?

A dedicated senior engineer was provided to review our solution and to work with us improving it.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Do not have exact numbers but in general, the performance of our platform was increased and the bottleneck moved from Kafka.

How effective was the workflow between your team and theirs?

Very smooth and effective.

What did you find most impressive about this company?

Their expertise on the topic impressed us.