Softeko Edge

BACKGROUND

Please describe your company and position.

I am the CEO of ITEX

Describe what your company does in a single sentence.

Security and ICT Servcies 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Softeko Edge to accomplish?

• Re-branding

SOLUTION

How did you find Softeko Edge?

Online Search

Why did you select Softeko Edge over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Softeko Edge were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

New Wesbite Design

Developing new Logo

Changing the theme for all documents.

Vision, mission and goal development 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have achieved all the project requirements 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All the delivereables were reached on time and they were always so responsive to our needs

What was your primary form of communication with Softeko Edge?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were so kind, responsive and hard working team

Are there any areas for improvement or something Softeko Edge could have done differently?

keep the good work!

BACKGROUND

Please describe your company and position.

I am the CEO of AmarStock

Describe what your company does in a single sentence.

AmarStack is an investment management firm focused on securing stable returns by strategically investing in a diverse range of assets, while carefully managing risk.
 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Softeko Edge to accomplish?

• Functional Testing
• Performance Testing
• Automation Testing
• API Testing
• Regression Testing

SOLUTION

How did you find Softeko Edge?

Referral

Why did you select Softeko Edge over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Softeko Edge were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Before partnering with Softeko, we faced several challenges with our platform’s performance and reliability. During peak trading hours, the platform occasionally experienced slow load times and errors in real-time data updates, which frustrated our users. Additionally, we struggled to maintain compatibility across different browsers and devices, causing inconsistencies in user experience. Our internal QA process was not equipped to handle the increasing complexity and scale of our platform, leading to delayed feature releases and recurring bugs.

Softeko addressed these challenges comprehensively through their QA expertise. They conducted performance testing to optimize our platform for high traffic and ensured seamless data updates during trading hours. Their functional and regression testing helped us eliminate recurring bugs and improved the stability of our features. The automation scripts they developed saved us significant time on repetitive tests, and their cross-browser and cross-device testing ensured a consistent user experience across all platforms.

By thoroughly validating our APIs and streamlining our QA process, Softeko not only enhanced our platform’s reliability but also enabled us to launch updates faster, keeping our users satisfied and confident in the platform’s performance. Their proactive approach and detailed reporting were instrumental in overcoming our challenges effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Softeko’s work delivered measurable success for our platform:

1. Improved Performance: Platform load times improved by 40%, even during peak trading hours.
2. Fewer Bugs: User-reported bugs dropped by 60%, ensuring a smoother experience.
3. Enhanced Compatibility: Compatibility across devices and browsers improved by 95%.
4. Faster Updates: QA automation reduced testing time by 50%, accelerating feature releases.
5. Higher User Satisfaction: User satisfaction ratings increased by 30%.
6. Scalability: The platform now supports 2x more traffic without performance issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Softeko’s project management was exceptional. They delivered all milestones on time and maintained clear, proactive communication throughout. Their team was highly responsive to our evolving needs, providing timely updates and adapting to feedback efficiently. Their organized approach ensured a smooth and collaborative experience.

What was your primary form of communication with Softeko Edge?

Virtual Meeting

What did you find most impressive or unique about this company?

Softeko Edge’s deep technical expertise and commitment to quality stood out the most. Their ability to adapt to our needs and deliver tailored solutions was truly impressive. They combined professionalism with a proactive approach, making them a trusted partner.

Are there any areas for improvement or something Softeko Edge could have done differently?

Honestly, there’s not much to critique. Perhaps providing a bit more insight into their long-term QA strategies upfront could have been helpful, but overall, they exceeded our expectations.