Socialander

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of The La Casera Company

Describe what your company does in a single sentence.

Manufacturing of Packaging Materials and Beverages

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socialander to accomplish?

• Website Design
• SEO
• Website Maintenance

SOLUTION

How did you find Socialander?

Online Search

Why did you select Socialander over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Socialander were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Redesign the current company website to be appealing enough to create awareness as a strong brand playing in the FMCG space 
• Optimize the current company website as a marketing tool. 
• Redesign to make the website user-friendly with improved UX/UI

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Final website exceeded our expectations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Team was very polite, very professional, very responsive, always kept to time for meetings and reverts and listened more than they spoke. My team had very productive sessions working with Socialander.

What was your primary form of communication with Socialander?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their customer service and professionalism. They always went the extra mile to deliver. They never complained about our reverts, even if off scope. They were more interested in exceeding our expectations.

Are there any areas for improvement or something Socialander could have done differently?

So typically, agencies build competencies based on the types of projects they're exposed to. I would suggest they strive to do more projects within the FMCG space to gain a mastery of the industry. However, this did not in anyway impact the quality of work on our project.

BACKGROUND

Please describe your company and position.

I am the Head of marketing of a banking company

Describe what your company does in a single sentence.

We are a neobank that provides Africans with access to savings, investment and credit products to improve their financial life. It was launched to fast track financial inclusion for Nigerians

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socialander to accomplish?

• Increase leads for digital campaigns
• Create brand affinity for us among the target audience
• Reputation managemrnt

SOLUTION

How did you find Socialander?

Referral

Why did you select Socialander over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Socialander were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Socialander was selected after an exhaustive search for a digital agency that could help us actualize the go-to-market plan for us. It was important that the team we worked with was agile, and in tune with pop culture and highly skilled to leverage on market insights to create digital campaigns that sticks and converts. Socialander ticked these boxes, I was impressed with the quality of their ideas, and the efficiency and effectiveness displayed when executing these campaigns. 

One thing that stood out for me was that their team was proactive with suggestions on how to improve our digital channels (app). They were always evaluating the campaigns and looking for areas where marginal gains/improvements could be made. This helped us achieve our campaign goals several times. Socialander is a team I will recommend for: digital marketing, reputation management, influencer marketing, public relations and strategic marketing campaigns . They are that good.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of leads generated; Number of Impressions for campaigns; Number of Click Through Rate and Conversions for digital campaigns. We also evaluated the stickiness of the content they created for our page. We checked to be sure there was consistent growth in the number of people ( the content marketing and social media marketing they were managing for us)the content was attracting.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were avery flexible team. We collaborated on Slack and WhatsApp. They also shared daily updates/feedback about the account and ongoing campaigns. These touch points enabled Socialander and my team to quickly pivot to certain directions whenever we accessed data points that alluded to that.

What was your primary form of communication with Socialander?

Virtual Meeting

What did you find most impressive or unique about this company?

They’re creativity when it comes to executing go-to-market campaigns. They are very good in using market insights to create campaigns that resonates.

Are there any areas for improvement or something Socialander could have done differently?

They could be a bit better with the allocation of resources on the project. Due to the nature of our business, we need periodic insights from the market to make strategic decisions. They could have had one of the associates create a periodic report about changes in the consumer marketplace and how that can impact our product matrix.

BACKGROUND

Please describe your company and position.

I am the Management of GVE Projects Ltd

Describe what your company does in a single sentence.

Distributed renewable energy solutions provision to residential, commercial, industrial and utilities. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socialander to accomplish?

• Website upgrade
• Social media management
• SEO

SOLUTION

How did you find Socialander?

Referral

Why did you select Socialander over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Socialander were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Customized website design and development. 
• Google business account setup. 
• Continuous website maintenance 
• Graphics Content creation 
• Social media management 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved GUI attractiviness and useaility of the website;
• increased traffic to the website through SEO
• prompt and regular social media activities
• increased social media followership and interraction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered timely for most of the agreed scope.

What was your primary form of communication with Socialander?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• flexibility, 
• attention to details
• apt understanding of our requirements.

Are there any areas for improvement or something Socialander could have done differently?

• better understanding of our sector

UPDATED REVIEW

This review was published on May 23, 2024
Chuka Eze
CTO, GVE Projects Limited
Energy & natural resources
Nigeria
51-200
Oct 2017 - Ongoing
$10,000 to $49,999
Verified
Project summary
Socialander has built a site for a renewable energy company. The team also provides maintenance, hosting, SEO, and social media management services to drive visibility on LinkedIn, Instagram, Facebook, and X.

Feedback summary
Thanks to Socialander’s efforts, the client is ranked top in the sector, and their online visibility and presence have increased. The team is communicative, timely, available, and easy to work with. Moreover, they constantly exceed expectations and stand out for their customer-centric approach.

BACKGROUND

Please describe your company and position.

I am the CTO of GVE Projects Limited

Describe what your company does in a single sentence.

GVE Projects Ltd. is a developer and provider of renewable energy solutions and technology. Over the years, in collaboration with our partners, we have made tremendous contributions to the renewable energy deployment industry globally through our primary business activities, which include the design, sales, installation, and maintenance of renewable energy solutions for residential houses, commercial outfits, and communities in line with our clients’ needs.

Our partners, engineers, and management team pile on decades of experience. We only deal directly with top-tier product manufacturers and service providers with a vast market presence. They stack an outstanding deck of successfully achieved projects embedded in their reference among a global market awareness.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socialander to accomplish?

• To build and manage our modernized, highly interactive and high performance website with SEO.
• To manage and maintain our social media handles (LinkedIn, Instagram, Facebook and Twitter)
• To manage our media content, social media ads and drive media visibility of the company.
• Develop and implement the communication and media strategy of the company.

SOLUTION

How did you find Socialander?

Referral

Why did you select Socialander over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Socialander were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Socialander provided the following deliverables for my company, GVE Projects Limited, website:

Deliverable 1

• Customized Website Development & Design
• Custom Web Design Pages + Revision
• Desktop& Mobile Friendly Website
• Programming
• Google Site map
• Google Analytics
• Website security- Counter-phishing attacks
• allinclusive of Coding

Deliverable 2

• Reliable website hosting with 99% uptime guarantied

Deliverable3

• Advanced Graphic User Interface (GUI) Design for the website's Home page and all the inside pages inclusive of Unlimited Premium Graphics
• Designs for the entire website.
• Website integration to a payment gateway- Paystack.
• Continuous website maintenance and monthly updates. One year of this service
• is guarantied with this award. Subsequently, an annual progressive maintenance
• charges after the first year elapses will be paid to your company by GVEP.

Deliverable 4

• Blog Post bi-weekly maintenance. This may be on-demand requests sn eed for urgent news and updates.

In addition, Socialander maintains ongoing contract for managing the company's websites, perform Search Engine Optimization for the website and handling all our Social media platforms. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have achieved the following successes since engaging Socialander 

1. Modernized and highly reliable website 
2. Through robust SEO, our company is ranked top in the sector, which reflects the actual state. 
3. Grown our media visibility and presence 
4. Garnered a lot of followers in all the social media platforms 
5. Consistent posting, media contents update and constant engagement of our followers. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Socialander is very communicative and delivers a our projects on time. 
• They have consistently exceeded our expectations. 
• The CEO and Founder is very reachable and is very customer centric and always a delight to work with. 

What was your primary form of communication with Socialander?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The staff's energy, proactiveness, and dedication to excellence are impressive.

Are there any areas for improvement or something Socialander could have done differently?

Nothing just now. 

STAR RATINGS

Overall rating: 5 Our experience with Socialander has been exceptional and I will always recommend them to other clients.
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Checkers Africa Limited

Describe what your company does in a single sentence.

An FMCG that manufactures and distributes nourishing food products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socialander to accomplish?

• Design and build a company website
• Build an ecommerce platform for the website
• Manage the website and ecommerce platform efficiently

SOLUTION

How did you find Socialander?

Online Search

Why did you select Socialander over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Socialander were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Socialander was responsible for the architecture and design of Checkers Africa Limited's website and also the ecommerce platform of the website. They also provided a lot of the on-brand visual and written content for the website and company's array of products. After delivering the website and ecommerce platform, Socialander provided SEO services that made the website rank well and also gave good traction to the ecommerce platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A great website the company loved. The optimal SEO services rendered resulted in the site recording high number of visitors and the ecommerce platform which had a very good overall user experience, from cart to checkout and using the payment gateway they integrated, also gave the company good sales for its objective of digital sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Socialander is professional and timely in their delivery. They also were patient with my company's management often taking time and effort to guide us through complex aspects of the platform's development.

What was your primary form of communication with Socialander?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness was commendable. As noted, a high degree professionalism and they exhibited great expertise and experience.

Are there any areas for improvement or something Socialander could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Technical Director of Digital Business School

Describe what your company does in a single sentence.

Leading provider of digital training for IT career starters and career switchers with focus in Business Analysis and Data Analysis training

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socialander to accomplish?

• Manage Social Media
• SEO
• Graphics Designs
• Promotional Videos & Voiceover

SOLUTION

How did you find Socialander?

Online Search

Why did you select Socialander over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Socialander were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Social Media Management
• Instagram Management
• Content Calendar: 3 Posts Per Week & 1 Animated Post per month
• 3 Graphics Design Per Week
• SM Story Posting
• Monthly Reporting 
• SEO Management
• Voice Overs for Videos

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Number of engagements on social media
• SEO ranking
• Followers count
• Leads generated

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're very hands-on and professional.

What was your primary form of communication with Socialander?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Easy to communicate with

Are there any areas for improvement or something Socialander could have done differently?

Probably another method of collaboration

BACKGROUND

Please describe your company and position.

I am the Project manager of Hexavia

Describe what your company does in a single sentence.

Hexavia is a management consulting firm that provides solutions for start up business consultancy, business restructuring, strategy development and human capital development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socialander to accomplish?

• To provide our brand with digital marketing strategy
• To help our firm with creative branding
• To help develop and manage our brand's website

SOLUTION

How did you find Socialander?

Referral

Why did you select Socialander over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Socialander were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Web development: The team at SOCIALANDER demonstrated a deep understanding of our needs and industry by providing a technology stack that identified and selected appropriate technologies, framework and tools for the development based on project requirements. 
2. Front-End Development : they helped to implement the visual elements and user interactions using HTML, CSS, and Javascript. They ensured responsive design for various devices and browsers. 
3. Back-End Development:Their team helped to build the server-side logic and databases to support the functionality of the website. 
4. Branding:They innovatively designed our logo and helped develop a strategy for the brand's online presence, including digital marketing. They created also branded collateral materials, such as fliers, brochures and promotional items. 
5. Search engine Optimization: They created an On_page Optimization, content Strategy,

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased Website Traffic 
2. Brand A

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they responded very timely and proactive.

What was your primary form of communication with Socialander?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It's their commitment to delivering exceptional results. The quality of their work also speaks volumes about their expertise and dedication to client satisfaction.

Are there any areas for improvement or something Socialander could have done differently?

They can consistently get feedback from users so they can iterate their services.