Smartinfologiks

BACKGROUND

Please describe your company and position.

I am the ENT specialist in Bhubaneswar of Dr. Manaswini Mallik

Describe what your company does in a single sentence.

I am highly experienced and well-established ENT specialist in Bhubaneswar. Hailing the image of the best otorhinolaryngology in Bhubaneswar.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smartinfologiks to accomplish?

• Developing an engaging and user-friendly website that facilitates seamless navigation is imperative in today's digital landscape to attract and retain online visitors.
• To enhance our brand's online visibility and outreach, we require innovative and result-driven marketing strategies that captivate and retain the attention of our target audience.
• Reaching our desired consumer base in the most optimal manner is key to drive conversions and brand loyalty.

SOLUTION

How did you find Smartinfologiks?

Colleagues

Why did you select Smartinfologiks over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Smartinfologiks were assigned to this project?

6-10 Employees

What was your primary form of communication with Smartinfologiks?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Smartinfologiks has been instrumental in developing an exceptional website for our ENT services. Their team has created a user-friendly, responsive, and search engine optimized website using the latest technologies such as PHP, Bootstrap CSS, HTML, JavaScript, and MySQL for database integration. Furthermore, they have been pivotal in promoting our services through digital marketing channels. 

From managing our social media presence to optimizing our Google My Business listing and online reputation management, they have ensured that our brand is reaching our target audience effectively. Thanks to their outstanding efforts, we have been able to expand our services beyond our physical boundaries and have successfully reached people of Bhubaneswar. 

With Smartinfologiks' support, we have achieved substantial growth and strengthened our position as a leading ENT specialist in Bhubaneswar. We highly recommend their services to anyone seeking exceptional website development and digital marketing solutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Now our ENT services accessible to rural areas where individuals are unable to visit in person. To facilitate this, we have implemented a website through which they can ask queries, seek consultations, and conveniently book appointments. Since implemented our new website and online presence, we have seen a significant increase in patient engagement and satisfaction. 
• Our ENT services are now more accessible and convenient for our patients, making it easier for patients to access the care they need. We are thrilled to see so many patients praising the ease of use and convenience of our online presence. With just a few clicks, patients can now schedule appointments, and communicate with our staff from the comfort of their own homes. 
• Our commitment to providing exceptional patient care has always been a top priority, and we are thrilled to see that our efforts have paid off. We are excited to continue to enhance our online services and provide our patients with the best possible experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Smartinfologiks' website development project management was exceptional. They provided regular updates throughout the project and ensured that our website was delivered on time. Their team was responsive and communicative, always taking our feedback into consideration and working collaboratively to ensure our vision was realized.

In terms of digital marketing promotion for our ENT services, Smartinfologiks was very responsive to our needs. They worked closely with us to understand our target audience and develop effective strategies to reach them. Their team was always available to answer our questions and provide valuable insights, helping us to achieve our marketing goals. 

Overall, we were impressed with Smartinfologiks' professionalism, expertise, and commitment to delivering exceptional IT services & digital solutions. Their ability to deliver high-quality work and provide effective digital marketing solutions has been a key factor in our success. We highly recommend their services to anyone seeking a reliable and innovative digital marketing partner.

What did you find most impressive or unique about this company?

One of the aspects that we value the most about Smartinfologiks is their commitment and delivering exceptional website development service. They are always receptive to feedback, open-minded towards accepting all suggestions and solutions, and work collaboratively to ensure that their clients' vision is brought to life. 

As we work together they are quick to suggest innovative ideas and digital strategies to help us achieve our goals. In addition, Smartinfologiks has impressed us with their capacity to provide customized and pragmatic digital marketing solutions that align with our specific requirements. They have exhibited remarkable adaptability and creativity in developing innovative digital strategies that cater to our unique needs, and have proven their proficiency in effectively reaching our target audience and accomplishing our marketing objectives. 

We deeply appreciate their unwavering dedication to our success and eagerly anticipate the opportunity to maintain our partnership and continue benefiting from their outstanding Digital services.

Are there any areas for improvement or something {provider_name} could have done differently?

We are extremely satisfied with their website development and digital marketing services, and I have not observed any deficiencies or inadequacies in their performance so far.

BACKGROUND

Please describe your company and position.

I am the Orthopaedic Surgeon in Bhubaneswar of Advanced Orthopaedics Academy

Describe what your company does in a single sentence.

At Advanced Orthopaedics Academy (AOA), we provide a platform for academic discussions in the field of Orthopaedics for both postgraduate (DNB/MS) and undergraduate (MBBS) students. Our discussions cover commonly asked exam questions, case studies, tips and tricks, and any queries related to Orthopaedics. 

• Knee Replacement Surgery
• Hip Replacement Surgery
• Shoulder Replacement Surgery
• Elbow Replacement Surgery
• Navigated Joint Replacement Surgery
• Sports Injury Care
• Arthroscopic Ligament Repair And Reconstruction
• Bone Care
• Joint Care
• Ligament Repair
• Ligament Reconstruction Surgery
• Complex Trauma
• Spinal Disorders and Deformity Correction
• Spine Care
• Paediatrics Orthopaedics
• Bone Tumour Treatment
• Bone Deformity Correction

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smartinfologiks to accomplish?

• Additionally, we aimed to expand our reach to students by providing a platform for exam-oriented discussions, case studies, tips and tricks, and addressing any queries related to Orthopaedics.
• Our project aimed to establish a strong network with orthopaedic specialists and ensure seamless healthcare support and assistance to our patients.
• The Orthopaedic Academy's is to establish and maintain an inclusive online forum that serves as a dedicated platform for individuals, including both young people and experienced professionals, to engage in discussions and seek answers to their queries related to orthopaedics.

SOLUTION

How did you find Smartinfologiks?

Referral

Why did you select Smartinfologiks over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Our requirement was to establish a platform that facilitates discussions related to orthopaedic treatments, where students and patients can seek assistance and resolve their queries without any hassle. We also needed a reliable ORM (Online Reputation Management) service for our online branding.

Smartinfologiks provided complete backend support for our operations, including the development of our website and digital marketing strategies. Their assistance has been invaluable in achieving our goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since implementing our online presence, we have observed a significant increase in patient engagement and satisfaction. Our patients have appreciated the convenience and accessibility of our services, and we have received several positive reviews regarding the ease of use of our online platform. 

This has been a significant achievement for us, as our goal has always been to provide the best possible healthcare support and assistance to our patients. We will continue to improve our services to ensure that our patients receive the highest level of care and convenience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their ability to actively listen to our feedback and ideas regarding website design has consistently impressed us. Throughout the website development process, they've demonstrated a collaborative approach, accepting all changes and suggestions we've put forward, to ensure our vision is realized.

Their client-focused mindset has resulted in a highly positive experience working with them, and we look forward to continuing our collaboration with them in the future. The digital marketing team at this company has shown exceptional adaptability and resourcefulness. They regularly devise innovative ideas to reach a broader audience and impress us with their ability to offer practical and effective digital marketing solutions that meet our unique needs.

We are continually impressed by their dedication to producing high-quality work and their focus on delivering results. They are capable of delivering quality outcomes that contribute to the success of a website development by leveraging their creative and technical expertise. 

The company's combination of creativity and technical knowledge enables them to produce results that are of a high standard and support the overall success of the project. This implies that Smartinfologiks has a skilled team that can effectively blend creativity and technical abilities to achieve desired outcomes.

How many teammates from Smartinfologiks were assigned to this project?

6-10 Employees

What was your primary form of communication with Smartinfologiks?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This company has an excellent team that is highly committed to their work. They demonstrated a remarkable level of dedication and went above and beyond to gather the information we required, surpassing our expectations.

Are there any areas for improvement or something Smartinfologiks could have done differently?

As of now, we have no complaints or issues to report, and we are quite satisfied with their services. For several years, I have been a loyal client of Smartinfologiks and have referred them to several other companies seeking support with their SEO and social media needs.

BACKGROUND

Please describe your company and position.

I am the Gynecologist and Obstetrician in Bhubaneswar of Dr. Swarnima Das

Describe what your company does in a single sentence.

I am a professional Obstetrician and Gynecologist in Bhubaneswar, Odisha possessing 6 years of experience in this industry. Specialised Services Are:

1. Obstetrics
2. Gynecologist
3. Laparoscopy
4. PCOD
5. Infertility

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smartinfologiks to accomplish?

• Create a unique and interactive website that is easy to access.
• Need creative and effective marketing ideas that help to expand our reach and increase our online presence.
• Reach our target audience in the most effective way possible.

SOLUTION

How did you find Smartinfologiks?

Other

Why did you select Smartinfologiks over others?

High ratings, Company values aligned, Other

What was the size of Smartinfologiks’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Smartinfologiks successfully created a cutting-edge website for our obstetrics and gynecology services that is responsive, SEO-friendly, and based on PHP with Bootstrap CSS, HTML, JavaScript, and MySQL for database integration.

They also handle our digital marketing activities, including managing our social media presence, optimizing our Google My Business listing, and overseeing online reputation management. Thanks to their efforts, we have been able to expand our services to reach people beyond physical boundaries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Now our services are more accessible and convenient for our patients.
• Increased in patient engagement and satisfaction, with many patients praising the ease of use and convenience of our new online services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have been consistently impressed with their willingness to listen to our feedback and ideas. They have always been receptive to accepting all solutions and suggestions we have put forward and have worked collaboratively with us to ensure our vision is realized. This open-minded and client-centric approach has made our experience working with them truly positive, and we look forward to continuing.

The management team consistently demonstrates a remarkable level of flexibility and resourcefulness, consistently finding innovative solutions to accommodate our needs. Their ability to offer effective and practical digital marketing solutions to our requirements is truly impressive.

What was your primary form of communication with Smartinfologiks?

In-Person Meeting, Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

One of the things we appreciate most about this company is their flexibility and proactive approach. They are always open to changes and willing to conduct thorough follow-ups to ensure that everything is running smoothly. As we work together they are quick to suggest innovative ideas and strategies help us achieve our goals.

Their digital marketing team is particularly impressive, consistently connecting with us to propose creative and effective marketing ideas that help to expand our reach and increase our online presence. We are grateful for their commitment to our success and look forward to continuing our Digital services.

Are there any areas for improvement or something Smartinfologiks could have done differently?

Their level of professionalism and competence is truly commendable. From my experience, I have yet to identify any gaps or shortcomings in their performance.

BACKGROUND

Please describe your company and your position there.

Capital Cure Healthcare is a multispecialty clinic and one-place solution for health concerns in Bhubaneshwar established by Medical professionals having 15+ years of expertise in healthcare services. Our best healthcare facilities include:

1. Major and minor surgeries
2. Orthopaedics and spine
3. Plastic and cosmetic surgery
4. Dentistry
5. Ear Nose and Throat (ENT)
6. Pediatrics and Neonatology
7. Obstetrics and Gynecology
8. Pulmonology
9. Psychiatry
10. Dermatology
11. Pathology
12. Neurology and Neurosurgery
13. Nephrology and Urology
14. Oncology and Oncosurgery
15. Physiotherapy
16. Pharmacy
17. Laboratory Designation - MD

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smartinfologiks?

We needed an interactive website for our multispecialty healthcare center as we need to promote our healthcare services online and patient appointment management. Our unique aspect is to provide the best healthcare services and reach the maximum number of patients, so we needed digital marketing services.

SOLUTION

How did you select this vendor and what were the deciding factors?

First, we came to know them by Word of mouth. Then we did some research about the company on the internet. They also have a very good web presence. We had an initial interaction with them over a video session. They understood our requirements and gave us a cost-effective solution. We also enquired about the requirements of some other vendors. But Smartinfologiks won the deal.

Describe the project in detail and walk through the stages of the project.

Smartinfologiks has developed a smart responsive SEO friendly PHP based website in Bootstrap CSS, HTML, JavaScript, and for database MySQL for our healthcare services that contains details of our healthcare experts, their areas of expertise, and means to reach them and book appointments. They also provide assistance in website maintenance.

They are also looking after our digital marketing services, such as our social presence, Google my business, and online reputation management to maximize our customer reach in the near where we can’t think of reaching physically.

How many resources from the vendor's team worked with you, and what were their positions?

A team of full-stack developers and a team of digital marketing experts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Smartinfologiks has developed a website that helped our patients to reach us easily, connect with our doctors over call, and book appointments.

How effective was the workflow between your team and theirs?

The management team is very flexible, and always found solutions for our convenience. They always suggest an effective solution to our requirements.

What did you find most impressive or unique about this company?

They are open to changes and do thorough follow-ups. Based on our quarterly targets, they suggest to us the ideas to achieve the targets. They proactively connect with us for digital marketing related activities and I must appreciate their creative ideas.

Are there any areas for improvement or something they could have done differently?

They are highly professional and good at their work. As such I don’t see any lacuna.

BACKGROUND

Please describe your company and your position there.

I work in Selec Controls as Marketing Engineer looking after Company's digital Marketing activities including social media, youtube, web presence, and website management. SELEC Controls is a pioneer in the field of electronics research and development. We are Leading Indian company in industrial Electronics areas of:

1. Automation (PLC and HMI)
2. Process Control
3. Electrical measurements
4. Protection and time relays

SELEC is having presence in 75+ countries, 1000+ employee strength,s and 200+ distributors in India. The company has Its own manufacturing unit Spread Over 75,000 sq. ft. SELEC is a global leader in manufacturing electronics devices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smartinfologiks, and what were your goals?

We hired Smartinfologics to develop our e-commerce portal for our India, Australia, US and Europe country and look after the total maintenance.

SOLUTION

How did you select this vendor and what were the deciding factors?

Positive word of mouth.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Smartinfologiks has developed all our e-commerce portals, and ensured its proper product listing, and maintenance.

How many people from the vendor's team worked with you, and what were their positions?

Our first point of contact was Business Analyst for the requirement gathering. Once the commercials were confirmed, they appointed a dedicated project manager who was our point of contact during the development demo till delivery. Internally 2 developers, and 2 QA were developing and testing our project. After deployment, they appointed QA & Support person for maintenance.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As per our requirement to improve sales, Smartinfologiks created eCommerce web portal - multi lingual multi-country presence India, US, Australia & Europe

Describe their project management style, including communication tools and timeliness.

For project management they have their own ERP system & for client-side issue management they used Mantis. Their project management has always ensured the smooth execution having a systematic development to deployment. After Development, they gave us UAT server for ourside checking. After UAT, their DevOps team also consulted for Production server setup & final production deployment.

What did you find most impressive or unique about this company?

Their understanding of the project requirement, DevOps consultation, collaboration and project coordination were impressive. Not only they helped us in the eCommerce Portal development but also have a strong technology R&D team, who helped us in developing our other IT products. They are very good in technology consulting also.

Are there any areas for improvement or something they could have done differently?

No as such

BACKGROUND

Please describe your company and your position there.

Instant Mudra is a young Fintech company providing online platform (Web and App) that allows retailers & corporate to give end-to-end financial services to their customers. Our services includes:

• Domestic Money Transfer (DMT)
• Aadhaar Enabled Payment Services (AEPS)
• Micro ATM
• Kiosk Banking 
• Indo-Nepal Money Transfer
• Recharges
• Bill Payments
• Loans & Micro Finance
• Insurance

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smartinfologiks, and what were your goals?

We wanted a technology company who can create our fintech platform which can handle our banking & financial products & services to everyone securely & easily & also our all servers. Smartinfologik's capable team with vast technology expertise developed & manage our fintech portal, website, servers.

Our goal for this project was to create user-friendly, secure, stable fintech products & platforms which can handle high volume transactions as well as customers and retailers should be able to handle applications with ease.

SOLUTION

How did you select this vendor and what were the deciding factors?

We got to know about Smartinfologiks from one of our trusted partners. They showed us some of their sample project that is aligned with our requirement. This helped us to reach our decision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Earlier we had an portal which was only for POC. Then we came to know about Smartinfologiks from a trusted partner. From then Smartinfologiks is completely taking care of our development and server. Not only they developed a stable robust fintech platform from scratch but also they have proven to be the best technology partner in solving all challenges starting from Fintech Development to Fintech Architecture consulting.

Currently our platform is doing 1000 cr GTV, a high volume transaction fintech platform. Our platform (Web and App) allows retailers & corporate to give end-to-end financial services to their customers. Our products includes Domestic Money Transfer (DMT), Aadhaar Enabled Payment Services (AEPS), Micro ATM, Kiosk Banking, Indo-Nepal Money Transfer, Recharges, Bill Payments, Loans & Micro Finance, Insurance & more.

They Follow a standard DevOps culture to release the products with proper standard protocols of Development server, stage release , beta release & finally production release with proper testing in each stage. Being Fintech they understand the criticality & they give night support also. Our Development team consists of multiple stacks MERN, LAMP stack engineers, Project managers, server architect and tech lead having 15-20 years of experience.

How many people from the vendor's team worked with you, and what were their positions?

From Smartinfologiks below resources are working on our project in MERN stack, LAMP stack & server management:

• Architect
• Tech lead
• Project Managers
• Node JS Developers
• PHP Developers
• React Developers
• Web Designers
• QA Support
• DevOps
• Database administrators

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They have made it easy to reach our partners and clients. The web application and mobile application were easily accessible to our clients.

Describe their project management style, including communication tools and timeliness.

For project management they have their own ERP system & for client side issue management they used Mantis . Their understanding of the project requirement, DevOps consultation, collaboration and project coordination were impressive. We have every week releases of products. That give separate development server, then stage, beta & finally production release. Also they give night support as per fintech standard.

What did you find most impressive or unique about this company?

They have the proper DevOps culture for development management & systems in place so that nothing can go wrong in the production. They are focused on customer satisfaction and ensuring the delivery of quality technology product & services.

Are there any areas for improvement or something they could have done differently?

As far as fintech development and support, we are really very happy with their approach of development & support. Top Management is very supportive if incase team get stuck in any problem. They are growing company and continuously focusing on their service improvement. We will recommend them to all.