Slick

BACKGROUND

Please describe your company and position.

I am an executive at MTOMICS

Describe what your company does in a single sentence.

MTOMICS is an advanced health tech platform that provides in-depth assessments of a patient's metabolic health, allowing physicians to create personalized treatment strategies by leveraging vast amounts of data and harnessing AI to analyze patient biomarkers, genetics and functional testing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slick to accomplish?

• Create a new, modern user interface
• Provide a seamless user experience for multiple roles
• Provide an update to our brand

SOLUTION

How did you find Slick?

Online Search

Why did you select Slick over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Slick were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They provided low-fidelity wireframes of he dashboards and then high-fidelity designs of the dashboards and all the related windows including thevisual elements (colors, typography,imagery) and the layoutand composition along with the interactive elements.  They provided the design assets for both the desktop web version and responsive layouts for mobile devies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We tracked task progress to the planned schedule and reviewed the designs on a weekly basis.  The work product was shared with us so we could review it at any time to provide feedback to which Slick was very responsive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they tracked to the schedule and let us know if our feedback and request for changes was going to delay other deliverables.  They were very responsive to our feedback and requests and good about letting us understand the options and the implications of those requests.

What was your primary form of communication with Slick?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I really appreciate their desire to understand the business and application along with their ability to apply their experience to our problems.  Their team worked cohesively and get us well updated of their progress.  They communicated their needs and where they were struggling understanding the justifications for our design requests.  This allowed for honest, open communication.  

Are there any areas for improvement or something Slick could have done differently?

The experience was great.  The one thing that was not delivered that was part of the initial work agreement was a fully functioning prototype which would have been helpful to see.  This was overlooked because we wanted to consolidate our spend to the development team so we stopped work on the project before this step was completed.  We had a great UI/UX start with scrolling screens such that we could envision the protoype.  Slick was helpful in that they wrapped things up and provided the design assets for our development team's use. It may have been helpful to have Slick focus on a functioning prototype before moving on to the web design.  The value of that exercise would have been more than the web design for us, but we did not express this as I don't think we even realized it at the time.

BACKGROUND

Please describe your company and position.

I am the CEO/Founder of a software company 

Describe what your company does in a single sentence.

Manging corporate mobility operations with AI. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slick to accomplish?

• Website design

SOLUTION

How did you find Slick?

Online Search

Why did you select Slick over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Slick were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of this project focuses on a full redesign of our website, with the objective of enhancing clarity, usability, and visual impact while aligning with the company’s vision and strategic goals.

Key Areas of Focus:

• Homepage: Redesign to clearly communicate the brand's mission and value proposition at a glance.
• Platform Pages: Refine the structure and presentation of product features, including product overview, fleet analytics, and company background.
• Pricing Section: Rework to improve clarity, comparison, and user engagement.
• Services Overview: Visually and structurally improve how offerings are presented.
• Plans, FAQs, and Demo Request: Ensure consistency in design and optimize for usability and conversion.
• Navigation & User Flow: Restructure site architecture to guide visitors intuitively through the content.
• Visual Direction: Develop a fresh design language that supports the brand identity and creates visual consistency across the site.
• Responsive Design: Deliver fully responsive layouts optimized for both desktop and mobile experiences.
• Collaboration & Content: Client will provide core content. Designer will use placeholder content where needed to support layout and flow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Clear articulation and alignment on the project’s scope and objectives
• Delivery of an organized, thoughtful structure for the redesigned site
• Early-stage wireframes and layout directions that reflect strong design thinking
• Smooth and responsive collaboration with timely iterations
• Project milestones met to date, with progress aligned to our launch timeline

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slick demonstrated excellent project management throughout the engagement. They maintained a structured workflow, effectively balancing flexibility with adherence to deadlines.

• Timely Delivery: They consistently met milestones and delivered items on schedule, ensuring smooth project progress.
• Clear Communication: Their team was highly responsive, providing regular updates and promptly addressing any feedback or concerns.
• Adaptability: They were open to iterations and adjustments based on our evolving needs, ensuring the final product aligned with our expectations.
• Collaborative Approach: They actively engaged with our team, incorporating our insights while providing expert guidance on UX/UI best practices.

What was your primary form of communication with Slick?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Slick was their remarkable speed, the high quality of their work, and their exceptional professionalism. They consistently delivered results with precision and efficiency, while also demonstrating a high degree of flexibility in adapting to our evolving needs. It was a seamless and highly effective collaboration.

Are there any areas for improvement or something Slick could have done differently?

There were no notable areas for improvement. Every stage of the engagement was handled with clarity, speed, and a high level of professionalism. Communication was always proactive, expectations were well managed, and the overall process felt seamless from start to finish.

BACKGROUND

Please describe your company and position.

I am the CTO of INEX GROUP

Describe what your company does in a single sentence.

Inex Group is a Georgian company specializing in expediting, freight forwarding, and parcel delivery services. Since its establishment in 2010 in Tbilisi, Inex Group has expanded its operations to the EU, US, China and others, offering services such as online parcel transportation, personal parcels, commercial cargo, domestic deliveries, shipments from Georgia, support for online shopping, delivery services, insurance, and bonus points

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slick to accomplish?

• UX
• UI

SOLUTION

How did you find Slick?

Online Search

Why did you select Slick over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Slick were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

​Slick provided comprehensive services during our project, including:​

• 
  UX/UI Design: They crafted intuitive and visually appealing interfaces tailored to our users' needs.​
• User Research: They conducted thorough research to understand our target audience, ensuring the design decisions were user-centric.​
• Design System Planning: They developed a cohesive design system to maintain consistency across our platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved User Experience: Enhanced website navigation and usability, leading to a more seamless customer journey.
• Increased Engagement: Higher user interaction rates and improved time spent on key pages.
  Conversion Rate Growth: A noticeable increase in completed transactions and successful parcel bookings.
• Consistent Design System: A unified and scalable design system that ensures brand consistency across all digital touchpoints.
• Faster Load Times: Optimized UI elements contributed to better website performance and reduced bounce rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slick demonstrated excellent project management throughout the engagement. They maintained a structured workflow, effectively balancing flexibility with adherence to deadlines.

• Timely Delivery: They consistently met milestones and delivered items on schedule, ensuring smooth project progress.
• Clear Communication: Their team was highly responsive, providing regular updates and promptly addressing any feedback or concerns.
• Adaptability: They were open to iterations and adjustments based on our evolving needs, ensuring the final product aligned with our expectations.
• Collaborative Approach: They actively engaged with our team, incorporating our insights while providing expert guidance on UX/UI best practices.

Overall, their proactive and organized project management made the process efficient and stress-free.

What was your primary form of communication with Slick?

Virtual Meeting

What did you find most impressive or unique about this company?

Slick’s ability to combine deep user research with a seamless, modern design approach stood out, ensuring a highly intuitive and visually engaging experience

Are there any areas for improvement or something Slick could have done differently?

While the project was successful, slightly faster iteration after the delivery of the project and more proactive guidance afret the design phase could have further enhanced the process

BACKGROUND

Please describe your company and position.

I am the Founder of GenofIT

Describe what your company does in a single sentence.

Our company provides manual software testing to improve software quality.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slick - 🎁 1-week free trial for Clutch users! to accomplish?

• Rebrand our company to improve brand visibility and engagement.
• Create a more intuitive and visually appealing website design.
• Enhance user experience by improving the presentation of our services.

SOLUTION

How did you find Slick - 🎁 1-week free trial for Clutch users!?

Referral

Why did you select Slick - 🎁 1-week free trial for Clutch users! over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Slick - 🎁 1-week free trial for Clutch users! were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Slick provided a complete rebranding for our company and created a new website design. They also developed a new logo for our company and a responsive, visually compelling marketing website that focused on the presentation of our services. We were especially pleased with the architecture and visualization of the section describing our services, which made the website both exceptionally simple and easy for visitors to understand. The project included full UX/UI design and web design services, which greatly enhanced the presentation of our brand to users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved design clarity – The website’s design has become clearer and more user-friendly. 

Positive feedback from internal teams – Our team is pleased with the architecture and visualization of the service sections.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was efficient, and they delivered all tasks on time. I was so impressed with the first version that we made very few changes. They were very attentive to our needs and open to feedback throughout the process. Communication was clear, and any adjustments we requested were quickly and effectively implemented, making the entire experience smooth and productive.

What was your primary form of communication with Slick - 🎁 1-week free trial for Clutch users!?

Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive aspect was their ability to deliver a high-quality product on time. Their team worked with such dedication, it felt like they were part of my own team, fully committed to creating an exceptional product. The level of enthusiasm and care they put into the project was truly outstanding. . Their team was so motivated and dedicated, it felt like they were part of my own team. It really seemed like it was our joint project!✨

Are there any areas for improvement or something Slick - 🎁 1-week free trial for Clutch users! could have done differently?

Everything was done very well, and I have no suggestions for improvement.

BACKGROUND

Please describe your company and position.

I am the Head of Product of Wynter

Describe what your company does in a single sentence.

Ideal customer research platform for B2B marketers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slick to accomplish?

• Optimize design process
• Design new product features
• Consult and support overall design face-lift

SOLUTION

How did you find Slick?

• Online Search
• Referral

Why did you select Slick over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Slick were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ongoing collaboration consisting of multiple deliverables including optimization of design process, consulting on design system improvements, designing new features, consulting on design strategy and research.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Design outcome speed, quality and clarity improved noticeably almost immediately. Over time Slick's team was eager to learn more about our business and product challenges and work an integrated team, which was always a challenge with other companies in the past.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliverables were on time, communication was clear and proactive, not only waiting for instructions but sometimes driving outcomes if that was needed.

What was your primary form of communication with Slick?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Flexibility to work in changing environment of new startup company. Adjusting to processes, not being rigid and set in their ways, but willing to listen, offer perspective and know-how and agree on processes and outcomes that was working the best for us.

Are there any areas for improvement or something Slick could have done differently?

Nothing stands out at the moment. When we needed any adjustment, it was usually resolved within a few days, mostly a few hours.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Rep.ai, an AI platform for e-commerce marketers. Users can leverage our platform to have chatbots that sell their products on their e-commerce sites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Slick?

We wanted to create a self-serve platform and needed help with the UI/UX design side of that project, so we hired Slick.

SOLUTION

What was the scope of their involvement?

Slick has helped us with UI/UX design for our platform. Initially, they asked us about our ideal customer profile. Based on that, they started working on the designs using Figma. Their approach has been creating a very smooth and minimalistic design without many items and with a white background.

What is the team composition?

We’ve worked with five teammates from Slick, including one of the founders who is also in charge of sales, another founder who is also in charge of design, a UI designer, and an animator.

How did you come to work with Slick?

We found them on Upwork and liked their portfolio, so we called them. We really liked Slick’s attitude and the projects they were working on. Therefore, we started working together.

How much have you invested with them?

We’ve spent around $30,000.

What is the status of this engagement?

We started working together around July 2022, and our engagement is ongoing. Currently, one of their designers works with us full-time.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We really liked the designs that Slick has produced — they’re very minimalistic, slick, and of high quality. Slick is great at thinking about a lot of scenarios users might face, so the designs they produce are very well-thought-out.

How did Slick perform from a project management standpoint?

Slick has delivered on time and within budget most of the time. Initially, we started working on projects on an estimation basis, where they told us how much each project would cost beforehand. Recently, we switched to a full-time collaboration, where we pay them by the hour.

Since switching our collaboration model, Slick has worked faster and better. The designer we’re currently working with from their team is very good and timely, and he delivers faster than expected. We use Jira for project management, as well as WhatsApp and Slack for communication.

What did you find most impressive about them?

Slick always makes an effort to deliver a very user-friendly and great UI/UX; they work hard for it. Other designers simply deliver what they get asked for. However, Slick always provides suggestions on what they think won’t work well and what could happen differently.

Additionally, Slick provides feedback on the client's requirements, thinks of alternatives, and comes to the table with different approaches. They also think about business strategies rather than focusing on screen designs, so their approach is very different. They prefer minimal requirements so that they can be very creative and take care of the rest. Thus far, that approach has worked very well.

Are there any areas they could improve?

It would be great if Slick improved their sales process. Their current sales process is a bit pushy, which we didn’t like when we started working with them. Other than that, they’re amazing professionals.

Do you have any advice for potential customers?

Hire Slick on a full-time basis rather than on a project basis. Once we start working with someone as if they were part of your team, you’ll experience a very different and effective approach — they’ll start participating in your meetings and knowing everything about your product. When we switched our engagement model with Slick, they started working much better.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Capital Markets Elite Group Ltd, a financial services company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Slick?

We wanted to enhance the whole look and feel of our trading apps.

SOLUTION

What was the scope of their involvement?

Slick provides us with UI/UX design services using Figma as their main tool. We started by giving them our brand book and a list of expectations so they could understand our needs. They’ve guided us through the whole process and taken our ideas and requirements to translate them into the entire concept of the product. 

What was the team composition? 

We’ve been working with 3–4 members of Slick's team, including two of their directors and their design personnel.

How did you come to work with Slick Studio?

I found them through online research.

How much have you invested in them?

We’ve spent $120,000 so far, including other projects with them.

What is the status of this engagement?

For this task, we started working together in September 2022, and the engagement is still ongoing because we have other projects with them in our pipeline.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Slick has done a fantastic job, and we’re more than pleased with their designs and overall work because they’ve been very helpful throughout the process.

Regarding metrics, Slick's work has been key in increasing the traffic and customers we’re getting because everything within our platform is now seamless and easy to use.

How did Slick perform from a project management standpoint?

Slick has delivered everything on time and within budget — they’ve been very good with their estimates. In terms of communication, their team has been responsive using Zoom, Microsoft Teams, and email as main tools.

What did you find most impressive about them?

Slick's team’s friendly approach is their biggest strength; they’re always kind and adapt to the project’s needs politely and effectively.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — they’re fantastic and do everything efficiently, so we’ll continue to onboard them for future projects.

Do you have any advice for potential customers?

Be clear with your requirements so they can scope out the project correctly and avoid increasing its cost. Still, Slick is flexible and highly accommodative in their pricing, even if the work goes beyond scope.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a pharma software startup headquartered in Chicago, IL

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Slick Studio?

We’d wanted to improve our website’s ability to help our selling process. This involved a landing page redesign, a new walkthrough/training flow, and new designs for several features.

SOLUTION

How did you select this vendor?

We searched online for available designers, and and shortlisted 4. After interviewing them, we chose this vendor based on their past projects and cost estimate.

Describe the project in detail and walk through the stages of the project.

We provided qualitative feedback from focus group participants who used our site without prior experience as an input to your design process. The design team then "roughed out" several options for our feedback, and then iterated with us over several weeks to achieve the desired outcome and coverage.

How many resources from the vendor's team worked with you, and what were their positions?

Our team worked directly with a project manager, and one design associate.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're very pleased with the deliverables from their team, and how well they collaborated with our team. The design is now with our developers and product teams, who are testing it with new and existing users, who are giving it rave reviews. The scope was fully completed, and largely on time. We believe their work is a key input to our user-friendly and easy-to-navigate web app.

How effective was the workflow between your team and theirs?

We have no complaints. We used slack and email, and iterated on designs on Figma. These tools and processes worked well.

What did you find most impressive or unique about this company?

They were very responsive - I never waited more than a day for a response to one of our queries.

Are there any areas for improvement or something they could have done differently?

No, I was largely satisfied.

BACKGROUND

Please describe your company and your position there.

I am the COO and Head of Product at Roopairs. We are a vertical saas company focused on building productivity tools for the commercial equipment industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Slick Studio?

Our platform was originally built mobile-first; however, as we grew, we started to get a lot of requests to build a more desktop-friendly platform. We hired Slick Studio to help us bring our product to desktop while also improving faulty components along the way.

SOLUTION

How did you select this vendor?

I was referred to Slick Studio via a colleague who worked with them previously and had a good experience.

Describe the project in detail and walk through the stages of the project.

We are still trying to nail down a good process of working together but generally the stages of each project went like this:

1. Roopairs Team works with their customers to understand initial requirements for the desktop version improvements.
2. Roopairs Team writes up a detailed product requirements document (prd) and presents it back to the customer for approval.
3. Once approved by the customer, the Roopairs Team would pass the PRD along to the Slick Team for review.
4. Once the Slick Team reviewed, they would proceed to a low-fidelity wireframe. 
5. Once done with that, the Roopairs Team would review it internally and also with customers. 
6. Once approved, the Slick Team would move to hi-fidelity designs. 
7. Once done with that, the Roopairs Team would review it internally and also with customers. 
8. Lastly, the Roopairs Team would get the final version of designs and requirements and send them off to engineering.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with about four people from their team, however, I mainly interfaced with one person, which was our core designer on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very pleased with the deliverables from the Slick Team, and our customers really like the progress which has been made to improve our platform.

How effective was the workflow between your team and theirs?

The workflow has been difficult for a couple of reasons... Firstly, the time change difference is not ideal as meetings will have to take place either early in the morning or late at night for us. Secondly, my team was not fully prepared to handle the influx of new designs and therefore couldn't keep up with their team.

This is not the fault of Slick but of our own. With that said the workflow had to get paused every once and while which was unfortunate, but necessary. As soon as we get a product manager on our team, I don't seeing this being a problem anymore as our workflow should drastically improve.

What did you find most impressive or unique about this company?

Their UI/UX skills are impressive and I like their approach to problems and how they deliver solutions simply.

Are there any areas for improvement or something they could have done differently?

I think some more clarity on what resources come with their service would have been helpful in the beginning. Understanding how much they can assist between design and product management would have been helpful. We greatly needed help with design which they did a great job on, but when it came to product management, we were unable to keep up with the new designs. I had originally thought that product management would be included and more hands-on, but that wasn't as much the case.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO of Pasha Bank Georgia, a financial institution.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Slick Studio?

We needed help with UI/UX design.

SOLUTION

What was the scope of their involvement?

Slick Studio did the UI/UX of our retail landing page; their team offered 2–3 styles, and we chose the one that was best suited for our customers. They also helped us develop the concept of our website and created prototypes for it before we reached the final product.

What is the team composition?

There were five people involved in the process, including a project manager, UI/UX specialists, and an analytics person.

How did you come to work with Slick Studio?

They were referred to us.

What is the status of this engagement?

We worked together from October 2021–January 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Working with them was an incredible experience.

How did Slick Studio perform from a project management standpoint?

Project management was fully comfortable for us; they were flexible, timely, had an agile approach, and were result-oriented. In terms of communication, we used Zoom, Slack, and email. We also met 2–3 times in person.

What did you find most impressive about them?

They were innovative and modern — they're an overall good and experienced team.

Are there any areas they could improve?

I don't think there's anything they can improve on.

Do you have any advice for potential customers?

I’ve recommended many companies to work with them, and my suggestion is not to give them more projects than they have resources for.