Sketch Development

BACKGROUND

Please describe your company and position.

I am the President of Leading Edge Safety

Describe what your company does in a single sentence.

Leading Edge Safety provides innovative fall protection solutions for construction and industrial worksites, specializing in permanent and temporary guardrail systems and mobile fall protection systems.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sketch Development to accomplish?

• To build an self driven online application for customers to create a comprehensive guardrail estimate.

SOLUTION

How did you find Sketch Development?

Referral

Why did you select Sketch Development over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Sketch Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The SOW was to create an online application for customers to create instant guardrail quotes. The following lays out the scope of the project. 

1. Project Input & Site Selection:

• Users input project details such as area dimensions, guardrail type (temporary or permanent), and compliance needs (e.g., OSHA).
• Google Earth Integration: 
  • Users can map out their guardrail requirements using Google Earth to get precise site measurements.
  • This feature allows for a visual representation of the project, ensuring more accurate planning, especially for rooftop, perimeter, and large-scale safety projects.

2. Automated Guardrail Design & Material Calculation:

• The system automatically generates a guardrail layout based on the user’s inputs or mapped-out site.
• It calculates all required components, including rails, base plates, brackets, and fasteners, ensuring proper material allocation while reducing waste.
• The estimator provides real-time adjustments, allowing users to customize: 
  • Guardrail height
  • Section lengths
  • Number of posts
  • Specific coatings/finishes

3. Instant Cost Estimation:

• The platform provides a detailed breakdown of: 
  • Material Costs – Optimized for budget efficiency
  • Freight Estimates – Based on location and order size
  • Labor Considerations – If applicable
• Changes to the design instantly update the estimate, allowing for quick adjustments.

4. Customer Account & Estimate Tracking:

• Users can create an account to: 
  • Save and revisit estimates for different projects.
  • Compare pricing and configurations over time.
  • Export quotes as PDFs or spreadsheets for budgeting and proposals.
  • Place orders directly when ready.
• Having an account ensures that all project details are stored for easy reference and modification.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved customer experience.

24/7 estimates

Reduction of time for in house estimators 

Easier project tracking

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was impressive and customer friendly. Projects were broken into smaller parts and delivered in a timely fashion.  

What was your primary form of communication with Sketch Development?

Virtual Meeting

What did you find most impressive or unique about this company?

Taking the time to learn about our industry and working closely with us to provide the best customer experience possible. They were very knowledgeable and regularly made suggestions we had not thought of that improved the overall project. 

Are there any areas for improvement or something Sketch Development could have done differently?

none I can think of. 

BACKGROUND

Please describe your company and position.

I am the Director of Education of St. Louis Kaplan Feldman Holocaust Museum

Describe what your company does in a single sentence.

Located in St. Louis, Missouri, the St. Louis Kaplan Feldman Holocaust Museum is dedicated to preserving the history of the Holocaust. The Museum serves as a trusted regional resource for Holocaust education and remembrance, ensuring that the lessons from this period remain relevant through powerful exhibitions, survivor stories, and innovative educational programs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sketch Development to accomplish?

• Create a system for booking school groups
• Create a system for booking public events

SOLUTION

How did you find Sketch Development?

Referral

Why did you select Sketch Development over others?

Referred to me

How many teammates from Sketch Development were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project entailed creating a Jira workflow that would serve the Museum's needs 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Sketch has been seamless. They have been easy to work with and generous with time and services. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Sketch has been great with response times and assistance. 

What was your primary form of communication with Sketch Development?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sketch Development has been a supportive partner and is a human-centric organization. They see the people behind the work. 

Are there any areas for improvement or something Sketch Development could have done differently?

Sketch has been great! No suggestions. 

BACKGROUND

Please describe your company and position.

I am the Marketing Director of a healthcare company 

Describe what your company does in a single sentence.

The company combines predictive analytics and advanced digital experience technology to deliver business efficiencies and more equitable health outcomes at scale.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sketch Development to accomplish?

• Redesign a tableau report/tool for a better UI on a webpage

SOLUTION

How did you find Sketch Development?

ChatGPT

Why did you select Sketch Development over others?

• Pricing fit our budget
• Great Rapport

How many teammates from Sketch Development were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We had them rebuild a custom, complex tableau report so it was within our website on a webpage and mobile friendly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Functionality was the same or better than our original report, mobile rendering of the webpage was optimal, data was pulling accurately, page was visually appealing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We met daily with larger demo syncs every two weeks. Their great cadence allowed things to run smoothly and the project to be completed quickly. They had great response times and great talent.

What was your primary form of communication with Sketch Development?

Virtual Meeting

What did you find most impressive or unique about this company?

The stand out part was that they took the time to suggest improvements and ideas vs just doing exactly what we asked - that was much appreciated and made the final project better.

Are there any areas for improvement or something Sketch Development could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the President of Southern Bank of Tennessee

Describe what your company does in a single sentence.

Community Bank in the Nasvhille MSA. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sketch Development to accomplish?

• Create an AI Underwriting Tool
• Create a Loan Policy Assistant

SOLUTION

How did you find Sketch Development?

Referral

Why did you select Sketch Development over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Sketch Development were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the work was to develop a loan underwriting tool to generate loan narratives for loan approvals with the help of AI. Additionally, we designed a loan policy assistant tool that allowed us to query loan policy questions and get answers. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We set goals weekly to ensure we could get the tool built to where we needed in order to provide value to our employees. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely. They met every delivery time and set a clear expectation on what we could get out of it. 

What was your primary form of communication with Sketch Development?

Virtual Meeting

What did you find most impressive or unique about this company?

They were quick to move and adjust the goal as the project kept being built. Great communication weekly on what they accomplished and what the next step was. Great team to work with. 

Are there any areas for improvement or something Sketch Development could have done differently?

No. They did a great job overall. 

BACKGROUND

Please describe your company and position.

I am the IT of Budnick Converting, Inc.

Describe what your company does in a single sentence.

Convert adhesive tape

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sketch Development to accomplish?

• Develop sales front end site integration with erp

SOLUTION

How did you find Sketch Development?

Referral

Why did you select Sketch Development over others?

• Close to my geographic location
• Great culture fit
• Referred to me

How many teammates from Sketch Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop front site for sales to interface with erp and inside sales support. Enterprise/Contact/Opportunity/Reporting interface

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Different bi-weekly delivervarbles based on the sprint objectives. Updated infrastructure on AWS, Updated Sales Mapping solution, Integration to Marketing Campaign Management, ERP Opportunity integration

Describe their project management. Did they deliver items on time? How did they respond to your needs?

No issues with PM. They're very organized, transparent, and agile. Very responsive.

What was your primary form of communication with Sketch Development?

Virtual Meeting

What did you find most impressive or unique about this company?

Communication and method of managing the project. Additional time goes into planning, documenting, and managing the project but the organization and transparancy of the project show its value.

Are there any areas for improvement or something Sketch Development could have done differently?

Not necessarily

BACKGROUND

Please describe your company and position.

I am the Associate Director, US Software of a medical software company.

Describe what your company does in a single sentence.

Develops and manufactures IVD solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sketch Development to accomplish?

• Improve our CI-CD practices (full automation of our Release Management activities)
• Assist with software development activities for a major software release for an IVD solution

SOLUTION

How did you find Sketch Development?

• Referral
• Known vendor

Why did you select Sketch Development over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Sketch Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project 1: automate release management activities for our product line

Project 2: upgrade 3rd party librairies for our Software product

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Activities were tightly managed through Jira Kanban boards with daily standups and other sprint ceremonies (retrospectives, demos, etc.), code reviewed/delivered/demoed and fully tested.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items delivered on time and/or agreed to slight delays/re-ordering of priorities in backlog in a highly collaborative and transparent maneer.

What was your primary form of communication with Sketch Development?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very reliable and engaged talent, truly interested in the best interest of the customer.

Are there any areas for improvement or something Sketch Development could have done differently?

Not really, it was very solid work and a pleasure to work with all Sketch Development's employees.

BACKGROUND

Please describe your company and position.

I am the Executive Director of a reinsurance company 

Describe what your company does in a single sentence.

Health & Life ReInsurance Provider, Financial Risk Solution provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sketch Development to accomplish?

• Technology solutions
• Agile Expertise

SOLUTION

How did you find Sketch Development?

Existing long term professional connection

Why did you select Sketch Development over others?

• High ratings
• Close to my geographic location
• Company values aligned

How many teammates from Sketch Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Technology Solutioning on complex projects. Agile coach and scrum master support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project executed against established timelines passing all software quality criteria.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mature and flexible in their approach. They made the team better.

What was your primary form of communication with Sketch Development?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They hire exceptionally well and it’s a company that engages with its clients in the most meaningful way. They really care that their clients as well as their own employees thrive in a given engagement. I know the founding members of this company – they are best in class.

Are there any areas for improvement or something Sketch Development could have done differently?

Wishing them growth and luck for their future ventures.

BACKGROUND

Please describe your company and position.

I am the Director, ecommerce of Tacony

Describe what your company does in a single sentence.

Light manufacturing, distribution, and sales of consumer and commercial goods.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sketch Development to accomplish?

• stabilize and resolve immediate issues with our b2b website
• roll out enhancements to the site
• provide recommendations for long term

SOLUTION

How did you find Sketch Development?

Referral

Why did you select Sketch Development over others?

Referred to me

How many teammates from Sketch Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Upgrades and enhancements to the taconyonline.com site/application, including but not limited to: clean up the product catalog, fix caching issue, order history and visitility, search improvement, UI issues.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduction of inbound customer service contacts about site issues, order statuses, warranty submissions not working 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working in the agile scrum methodology, key features were broken down into tasks and delivered in two week increments.   As we began to learn the velocity/volume the team could handle, we were able to better understand and communicate (to other stakeholders) what and when thigns woudl be delviered. 

What was your primary form of communication with Sketch Development?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They had a can-do attitude without trying to cover their backsides or worry about liability. 

Are there any areas for improvement or something Sketch Development could have done differently?

Lower rate/pricing for services. 

BACKGROUND

Please describe your company and position.

I am the Former Director of Digital UX Design of BJC Healthcare

Describe what your company does in a single sentence.

BJC HealthCare is a HealthCare Provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sketch Development to accomplish?

• Establish a More Collaborative Operating Model
• Embed an Agile Mindset in the Organization
• Deliver The Right Thing the Right Way

SOLUTION

How did you find Sketch Development?

Referral

Why did you select Sketch Development over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sketch Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sketch was a key partner in our operating model transformation, focusing on establishing a more agile mindset and skillset within the organization and standing up product teams to deliver value across a number of portfolios.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We "ignited" (established) a number of new cross-functional agile product teams delivering value to our end users (Care Team members & Customers).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered quality work on time and within our expectations. They brought a great mindset and skill set to the table and were a great partner.

What was your primary form of communication with Sketch Development?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Greater partnership, great knowledge, they're focused and know what they're doing.

Are there any areas for improvement or something Sketch Development could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Vice President of Sales of Leading Edge Safety, LLC

Describe what your company does in a single sentence.

Permanent rooftop fall protection

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sketch Development to accomplish?

• Create and online estimating tool for both internal and customer use

SOLUTION

How did you find Sketch Development?

Referral

Why did you select Sketch Development over others?

Referred to me

How many teammates from Sketch Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop an online tool to create guardrail system quotes quickly and accurately.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app Sketch developed for us reduced the time required to layout a project and generate a quote from hours to minutes in many cases.  The app has increased our quote accuracy by eliminating chances of missing any necessary parts.  Before the app was fully completed, I was able to quote a $1.5M project in 30 minutes that would have taken me 2-3 days with our previous tools.  I have recently generated a record 136 quotes in a single day.  Using previous methods, 5-8 quotes consumed an entire work day.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Commitments were always met on time or ahead of schedule.  The communication was excellent and the team was fast to respond during the development and continues to be very fast and responsive since the project was completed.

What was your primary form of communication with Sketch Development?

Virtual Meeting

What did you find most impressive or unique about this company?

The programmers we worked with quickly understood our goal with the project and how our products worked.  Their team worked with our ideas, expanded on those ideas, and delivered more than we imagined possible for final product.

Are there any areas for improvement or something Sketch Development could have done differently?

Zero complaints, period.