Simple Tech Innovations

BACKGROUND

Introduce your business and what you do there.

I’m the head of school at Lima Christian School. We offer a Christ-centered private PreK-12 education in Lima, New York

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Simple Tech Innovations to accomplish for Lima Christian School?

We had struggled for years to hire a new IT specialist. When I came on board, we looked for another six months for a candidate to allow our longstanding IT technician to retire. When that search failed, we chose to pivot to Simple Tech Innovations.

SOLUTION

What was the scope of their involvement?

Simple Tech Innovations provides regular IT help desk support to our staff, including resolving hardware issues, managing user access, our wireless network, printer issues, and server access. Additionally, they’ve rebuilt our internal IT network, including scoping out the work, proposing a solution, refining it based on our limited budget, and implementing the actual tear-out and installation over one of our school breaks. The team has worked on switches, some wiring/cabling, and consolidating equipment into server rack cabinets.

What is the team composition?

We don’t know how many teammates from Simple Tech Innovations are assigned to our project. There were 2-3 primary contacts, but I expect we benefited from the expertise of the larger team.

How did you come to work with Simple Tech Innovations?

Our former school board chair referred Simple Tech Innovations. We chose them because their pricing fit our budget, they were a great culture fit, and their company brought demonstrated expertise that we needed.

What is the status of this engagement?

We started working with them in November 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Simple Tech Innovations has provided a wealth of expertise, a friendly pricing model for our small operation, and responsiveness that’s essential for technical issues that would otherwise inhibit our daily instruction. Simultaneously, they scoped out a long-overdue rebuild of our internal network, which showed signs of age and frequently dropped connectivity. Since completing the overhaul, our network downtime has become virtually nonexistent, whereas it was daily (often multiple times a day) previously. This means that we have seen fewer interruptions to instruction and student work.

How did Simple Tech Innovations perform from a project management standpoint?

They deliver on time and are quite flexible. Simple Tech Innovations is sensitive to our need to schedule work during off-hours and also rolls with several unanticipated roadblocks to our project. The team is courteous, understanding, and patient. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Simple Tech Innovations has delivered a high-quality solution for our small school that we otherwise would not have been capable of achieving. This new infrastructure has set us up for long-term success.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Lake Ontario Sportfishing, a recreation company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simple Tech Innovations?

We needed help with quick and friendly IT solutions.

SOLUTION

What was the scope of their involvement?

Simple Tech Innovations has built a new website for us. The team has also been responsible for updating and marketing the site.

What is the team composition?

We’ve worked with an unknown number of teammates from Simple Tech Innovations.

How did you come to work with Simple Tech Innovations?

Someone referred Simple Tech Innovations to me. I chose them over other options because they had high ratings and their company values aligned with ours.

What is the status of this engagement?

We started working together in March 2009, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Simple Tech Innovations has delivered a new website with higher traffic.

How did Simple Tech Innovations perform from a project management standpoint?

Simple Tech Innovations’s project management is simple, fast, accurate, professional, and secure. We communicate via in-person meetings and email or messaging apps.

What did you find most impressive about them?

I’m impressed with Simple Tech Innovations’ quality and speed of work.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and photographer of The Photography Experience, an experience-based photography company that curates and documents experiences for clients locally and worldwide, providing wall-worthy art centered around emotiona and human connection.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Simple Tech Innovations to accomplish for The Photography Experience?

I hired Simple Tech Innovations to create a website that stood out and attracted my ideal clients. I also hired them for my cybersecurity and IT needs.

SOLUTION

Can you describe the scope of their involvement in this project?

Simple Tech Innovations has created a website for me that is easy to navigate and user-friendly on both the client's end and my end so I can make my own edits as needed. Simple Tech Innovations also put cybersecurity measures into place for my business and manages all of my IT needs. This is key for me as I handle sensitive photography, and knowing I can provide that additional piece of mind to my clients is one thing that sets me apart in the industry.Simple Tech Innovations handles my ongoing website maintenance, helps ensure all of my software and programs work seamlessly on my laptop, and integrates all cybersecurity measures on the backend so I can focus on my business while they protect it.

What is the team composition?

I don’t know how many teammates from Simple Tech Innovations are assigned to my project.

How did you come to work with Simple Tech Innovations?

I found them through a referral. I chose them over other options I considered because they were close to my geographic location, had a great culture fit, and had company values aligned with mine. I also chose them because of their approach and vast understanding of their industry and my needs.

How much have you invested with them?

I’ve spent over $30,000 with Simple Tech.

What is the status of this engagement?

We started working together in January 2020, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My website is on the first page of Google, and I have a high visit rate. Most of my leads come from the website Simple Tech Innovations has created. Their quarterly check-ins about my cybersecurity show how many threats they’ve detected, investigated, and blocked. These numbers alone prove the quality of their work and that their cybersecurity is protecting my business daily. Every quarter, they block hundreds of minor threats, and they’ve taken care of several bigger threats with no personal or business data ever being breached. I’ve had zero incidents that have breached sensitive data, as no incident has ever escalated to that level with their security measures in place.

How did Simple Tech Innovations perform from a project management standpoint?

Simple Tech Innovations’ project management is top-notch, with deliveries always on time. They answer any questions quickly and address any issues right away. They also reach out before something becomes an issue so that they prevent me from having any downtime. We communicate through virtual meetings.

What did you find most impressive about them?

Simple Tech Innovations isn’t my typical “computer company.” Their values show through the work of every employee and are heavily rooted in their company culture. All the team members I’ve worked with genuinely seem to love working there and are excited to help tackle my problems. I never feel dumb asking IT questions, and all their explanations are in terminology a non-IT person can easily understand.Moreover, their knowledge of their industry far surpasses that of other companies. I can tell everyone who works there is passionate about the work, understands its importance, and is always ahead of the trends.

Are there any areas they could improve?

No.