Shinetech Software

BACKGROUND

Please describe your company and position.

 I am the Project Manager of an education company 

Describe what your company does in a single sentence.

Education Dynamics Inc. is a software development company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shinetech Software to accomplish?

• FE & BE Development and Quality Assurance
• EC2 Migration to Containers

SOLUTION

How did you find Shinetech Software?

Online Search

Why did you select Shinetech Software over others?

• Pricing fit our budget
• Good value for cost
• Our vision aligned with their goals

How many teammates from Shinetech Software were assigned to this project?

Varied depending on the project from 1 to 5+

Describe the scope of work in detail. Please include a summary of key deliverables.

Work Categories

• Production Stabilization: Fixed critical bugs, defects from production monitoring (Sentry), and regressions affecting user access and functionality.
• Frontend Development: Built new UI pages, dialogs, components, and wired endpoint integrations across multiple application modules.
• Platform Migration: Contributed significantly to EC2-to-Containers modernization effort, including endpoint and service resource migration work.
• New Modules: Developed new features and user-facing functionality for various student and staff-facing applications.

Deliverables

• Bug fixes and production stabilization
• Frontend feature development
• Backend services, sub-tasks, improvements, and platform modernization
• Quality assurance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quantifiable Deliverables:

• 47% production bug fixes and stability improvements
• 28% new frontend feature development
• 25% platform modernization and backend improvements

Impact Metrics:

• Fixed critical regression affecting 3,345 multi-role users
• Deployed batch Sentry hotfix covering 6 distinct frontend crash guards in single release 
• Built complete new College/Articulation module with multi-page implementation
• Delivered Staff Communications features (conversation threads, messaging platform)

Platform Modernization Progress:

• Significant contributor to EC2-to-Containers migration (dozens of endpoint/service resource migration sub-tasks completed)
• Performance enhancement — Moving to do the data layer directly in the database eliminates the need to constantly rebuild execution plans, which was a bottleneck on EC2.
• Scalability — Containers enable horizontal scaling to meet traffic demands more dynamically than the fixed EC2 instance.
• Cost reduction — Monthly savings in the thousands by decommissioning EC2.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Shinetech delivered consistently on schedule with no documented delays or escalations. Responsiveness was strong. The same engineer maintained continuity over the years and adapted to shifting priorities across bug fixes, features, and platform work. Primary risk is concentration in a single resource.

What was your primary form of communication with Shinetech Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing is their long-standing relationship stability, combined with cost-efficiency. They're embedded deeply enough to function as an internal team member, yet maintain the cost advantage of an offshore model. That combination of reliability + affordability + seamless integration is what makes them unique in the vendor landscape.

Are there any areas for improvement or something Shinetech Software could have done differently?

Shinetech's execution has been solid.

There are no areas that Shinetech needs to improve or do differently at this time.

BACKGROUND

Please describe your company and position.

I am the Director of Little Titans Pty Ltd

Describe what your company does in a single sentence.

Little Titans is a disability-focused technology company developing innovative software that simplifies NDIS funding, empowering participants, families, and providers to plan with confidence and make informed decisions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shinetech Software to accomplish?

• Rescue and stabilise an existing software project by taking over development, resolving critical source code issues, and creating a functional, reliable application.
• Complete the development of Little Titans by transforming the original concept into an innovative, intuitive, and commercially ready NDIS funding management platform.
• Establish a transparent, collaborative development process with clear communication, regular progress reporting, and complete visibility of project milestones, tasks, and decision-making.

SOLUTION

How did you find Shinetech Software?

Online Search

Why did you select Shinetech Software over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned
• Transparent and knowledgeable team

How many teammates from Shinetech Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included conducting a comprehensive technical audit of the existing PHP/React codebase to assess its overall condition and identify critical issues that had been left by the previous development company.

Shinetech also carried out a detailed business analysis to understand our operational requirements, identify gaps in the existing application, and ensure the platform would align with the way the business actually needs to operate.

Based on both the technical audit and business analysis, they evaluated whether it would be more beneficial to refactor the existing application or rebuild it from scratch. They presented a clear recommendation, together with the reasoning behind it, so we could move forward with confidence.

Following this, they developed a detailed project roadmap outlining the proposed approach, key milestones, project timelines, and potential risks to provide a clear path for delivery.

Once the roadmap was agreed, they commenced ongoing development, implementing feature improvements and enhancements in line with the agreed plan while continuing to refine the application as the project progressed.

Throughout the engagement, Shinetech has also provided ongoing application management, technical support, and proactive communication to ensure the project continues to move forward efficiently.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After inheriting a project that had spent 17 months in development without producing a viable product, Shinetech took the application from takeover to completion in just two months - one month ahead of the original three-month estimate. From day one, their enthusiasm, engagement, and genuine investment in the project’s success were obvious. I saw meaningful progress every single day, with significant improvements, completed tasks, and new functionality being delivered at an incredible pace.

In just two months, they completely transformed the application. They rebuilt and significantly improved the quality and structure of the source code, enhanced the platform’s functionality and performance, and delivered a polished, intuitive user experience. Every aspect of the application, from the underlying architecture to the user interface, was thoughtfully refined, resulting in a stable, scalable product that is ready for launch.

Throughout the project, they consistently achieved milestones and maintained complete transparency through daily progress updates, weekly meetings, and a collaborative project management platform that provided real-time visibility of every task. It enabled immediate communication on specific issues, allowed multiple discussions to progress simultaneously without losing context, and made it easy to see exactly what had been completed, what was in progress, and what was coming next. The level of communication, organisation, and accountability was exceptional. What had previously stalled for 17 months became a high-quality, launch-ready application in just eight weeks, far exceeding my expectations.

Every aspect of the application was thoughtfully refined, from the underlying source code and architecture through to functionality, usability, and user experience. The final product is stable, scalable, and far exceeds what I had hoped to achieve. The quality of the work, level of expertise, communication, and speed of delivery made every dollar worthwhile. I genuinely believe the outcome exceeded the investment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Shinetech’s project management has been exceptional. Every deliverable was completed on time, with the overall project being delivered one month ahead of the original three-month estimate. Communication has been second to none. I receive daily progress updates, participate in weekly meetings, and have access to a collaborative project management platform that gives me real-time visibility of every task, milestone, and development activity.

What impressed me most was how responsive the team was. Questions and ideas were acknowledged almost immediately, discussions could take place simultaneously across different aspects of the project without anything being overlooked, and I always knew exactly where the project stood. Their structured approach, transparency, and attention to detail gave me complete confidence throughout the development process.

Rather than simply delivering what was asked, the team continually challenged ideas, offered innovative solutions, and looked for opportunities to improve the application. They genuinely felt like an extension of my own team, and their commitment to delivering the best possible outcome exceeded every expectation I had. Daily progress updates and clear project tracking meant I always knew exactly where the project stood.

What was your primary form of communication with Shinetech Software?

Virtual Meeting

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was that Shinetech genuinely treated the project as if it were their own. Their technical expertise is exceptional, but it was their level of engagement, communication, and commitment to delivering the best possible outcome that truly set them apart.

They didn’t simply build what I asked for - they challenged ideas, suggested better solutions, and continuously looked for ways to improve the application. The quality of their work, the speed at which they delivered, and the transparency throughout the entire project were unlike anything I had experienced previously. It never felt like a typical client-vendor relationship; it felt like working alongside a trusted partner who was genuinely invested in the success of my business.  I would confidently recommend Shinetech to anyone looking for a highly skilled, transparent, and genuinely invested development partner. They don’t just build software - they become part of your team and are committed to your success. Shinetech rescued a project that had stalled for 17 months and delivered a launch-ready application in just two months. Their technical expertise, communication, transparency, and commitment to quality exceeded every expectation.

Are there any areas for improvement or something Shinetech Software could have done differently?

Honestly, no. Throughout the project, Shinetech consistently exceeded my expectations. Their communication, technical expertise, responsiveness, and commitment to delivering a high-quality product left me with nothing I would suggest changing or improving.

BACKGROUND

Introduce your business and what you do there.

I am a Sales Officer at WYBOTICS. Wybot develops advanced, eco-friendly pool cleaning solutions, including robotic skimmers, vacuums, and solar-powered systems, to provide effortless, hands-free pool maintenance for homeowners and pool enthusiasts worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shinetech Software?

We wanted to improve our website loading speed and optimize pages to enhance our website's performance.

SOLUTION

What was the scope of their involvement?

Shinetech Software worked on improving our website loading speed and optimizing pages. Their deliverables included redesigning pages, updating code, and implementing new tools to boost performance.

How did you find Shinetech Software?

Online search.

Why did you select Shinetech Software over others?

Their pricing fit our budget and their company values aligned with ours.

What is the status of this engagement?

The project started in February 2026 and is ongoing.

How many teammates from Shinetech Software were assigned to your project?

There were 2-5 people from Shinetech Software assigned to our project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website loading speed improved from poor to good, with an LPC P75 of 1944 milliseconds. This improvement also led to increased user engagement.

What was your primary form of communication with Shinetech Software?

We primarily communicated via email or messaging app.

How did Shinetech Software perform from a project management standpoint?

They always delivered on time.

What did you find most impressive about them?

I'm impressed by their high efficiency, hard work, and sense of responsibility.

Are there any areas they could improve?

They cooperated very well, replied to messages instantly, and were always responsive to requests.

BACKGROUND

Introduce your business and what you do there.

I’m the fleet manager of Hunter and Northern Group, a transport company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shinetech Software?

We needed help with custom software development.

SOLUTION

What was the scope of their involvement?

Shinetech Software has developed a custom-built TMS, IMS, sign-on glass app, website, and integrations. The team has built the TMS from the ground up according to our specific business needs. The system works hand in hand with our customers’ systems, which gives us an advantage.

What is the team composition?

We’ve worked with 2–5 teammates from Shinetech Software.

How did you come to work with Shinetech Software?

We found them through a referral. We chose them over other options because they had high ratings, their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working together in December 2013, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Shinetech Software has helped us with the import, planning, tracking, and invoicing of data. The success of our project is the fact that we’ve had a long-term relationship with Shinetech Software.

How did Shinetech Software perform from a project management standpoint?

Shinetech Software delivers on time and offers great and caring service. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

We’re impressed with Shinetech Software’s programmers.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and position.

 I am the Founder of an information technology company 

Describe what your company does in a single sentence.

SaaS based accounting plartform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shinetech to accomplish?

• Build we based acccounting platform

SOLUTION

How did you find Shinetech?

Online Search

Why did you select Shinetech over others?

Good value for cost

How many teammates from Shinetech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shinetech provide a dedicated team responsible for the ongoing development of our core application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Creation of a large, complex fully functioning accounting platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were incredibly responsive.

What was your primary form of communication with Shinetech?

Email or Messaging App

What did you find most impressive or unique about this company?

Range of highly skilled developers able to create solutions according to scope

Are there any areas for improvement or something Shinetech could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

I'm the Director of application development at Encore, a global event production company. We provide event technology, rigging, production, and creative services for over 350,000 events annually across 20 countries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shinetech Software Inc. to accomplish for your company?

We hired Shinetech Software Inc. for software development.

SOLUTION

What was the scope of their involvement?

Shinetech Software Inc. was responsible for designing, analyzing, developing, and delivering applications.

What is the status of this engagement?

We worked together from April 2015-March 2026.

How did you come to work with Shinetech Software Inc.?

We found them through a referral. We chose them because their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Shinetech Software Inc. has successfully developed the application, and we've seen an increase in the usage of the features.

How did Shinetech Software Inc. perform from a project management standpoint?

We haven't had any issues with delivery time. We communicate through virtual meetings.

What did you find most impressive about them?

We were impressed by their culture and the extra effort they put into making things happen.

Are there any areas they could improve?

There's nothing we can come up with at this point.