Social media and digital marketing

The Setters Agency is a full-service global social media and digital marketing agency. We cater to small and medium sized business owners and bloggers. Our approach is personalized to you, and your business goals. No cookie cutter nonsense here. We take the time to listen and create strategies that get you results. We also offer educational programs and courses.

Min project size
$1,000+
Hourly rate
Undisclosed
Employees
10 - 49
Locations
New York, NY
Year founded
Founded 2018

Service Lines

Social Media Marketing: 40%
Content Marketing: 20%
Digital Strategy: 20%
Pay Per Click: 20%

Select Focus Area

Social Media Focus

Facebook Advertising: 30%
Instagram Advertising: 30%
Influencer Marketing: 20%
LinkedIn Advertising: 10%
Pinterest Advertising: 10%

Industries

Advertising & marketing: 80%
Education: 20%

Clients

Small Business (<$10M): 60%
Midmarket ($10M - $1B): 40%

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate Undisclosed

Rating for cost 4.9 /5

What Clients Have Said

The Setters Agency offers good value for cost, with project investments ranging from $4,000 to $30,000. Clients report high ROI and effective project management, appreciating their responsiveness and personalized service.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 13 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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The Setters Agency Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.9
Willing to Refer 4.9

Top Mentions

Review Highlights

High Client Satisfaction and Retention

The agency's ability to deliver results and maintain strong client relationships has led to high client satisfaction and retention, with many clients expressing willingness to continue partnerships.
Customer-Centric Approach

The Setters Agency is lauded for its customer-centric approach, ensuring client needs and feedback are prioritized and integrated into their marketing strategies, enhancing client satisfaction.
Professionalism and Accountability

The Setters Agency is recognized for its professionalism and accountability, holding themselves responsible for project outcomes and maintaining transparent relationships with clients.
Strong Project Management Skills

The Setters Agency consistently delivers on time and maintains clear, effective communication with clients. They adapt to client schedules and ensure all tasks are completed promptly, demonstrating excellent project management skills.
Some Room for Improvement in Grammar Checks

While generally praised, one client suggested improvements in grammar checking and editing of social media captions, indicating a minor area for refinement in their service delivery.
Impressive Client Engagement and Results

Clients reported significant improvements in engagement, followers, and brand awareness. The agency's strategies have led to increased leads, sales, and ROI across various industries, demonstrating their effectiveness.

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The Setters Agency Reviews

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Advertising Pay Per Click Search Engine Optimization Social Media Marketing
Less than $10,000
June 2018 - July 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They opened my eyes and gave me useful, practical tactics to apply the same day."

Jul 30, 2020

Aesthetic Provider, Gateway Aesthetic Institute

Anonymous

Other industries
Salt Lake City, Utah
51-200 Employees
Phone Interview
Verified

The Setters Agency provided social media and advertising consulting services. They dove into an existing website, gathered relevant information, and gave advice and tactics for attracting clientele.

The services and support from The Setters Agency helped the client see their online presence more clearly and refine their approach to gaining customers. They brought true expertise and no issues arose with project management. Their team was a valuable, trustworthy partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an aesthetic provider at Gateway Aesthetic Institute and Laser Center, the largest laser institute in the world. We provide dermatology and aesthetic procedures for anyone in need.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Setters Agency?

We had a website but we didn’t have a social media presence. We needed help with marketing and ad consulting.

SOLUTION

What was the scope of their involvement?

We did a consultation with multiple providers in the office with three different courses. They guided us through the whole process when it comes to advertising. They looked at our website to see who we are and what we do. From there, they helped us to really identify the route we want to take and what kind of clientele we want to attract.

They helped us find our niche and figure out what we wanted out of it. We’re not using their services today but if they come up with a new course for marketing, we’ll take that course.

What is the team composition?

I worked with four people.

How did you come to work with The Setters Agency?

A plastic surgeon was talking about the owner of the company and I found them on Instagram. Their work resonated with us. They did a private consultation and we went from there.

How much have you invested with them?

We spent under $5,000.

What is the status of this engagement?

We started working together in June 2018 and our engagement is no longer ongoing in July 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I was very impressed with the amount of detail put into it. They showed me how much thought goes into marketing and social media presence efforts. They opened my eyes and gave me useful, practical tactics to apply the same day.

How did The Setters Agency perform from a project management standpoint?

Project management between our teams was excellent. They were never late. Everything was perfect.

What did you find most impressive about them?

My favorite part was they really dove into who we are. The amount of research they put in and how much they knew about us was very impressive. Every piece of information was useful and I could apply it to our office.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

You can trust them because they really know what they’re doing. They’re specialists in their field. Be honest with them and trust the process.

RATINGS

5.0

Pay Per Click Social Media Marketing
Facebook Advertising
+1
Confidential
Dec. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We can discuss anything, and they take the correct steps when we address issues."

Oct 8, 2025

Co-Owner, Twenty Four Carrots

Masha F.

Retail
Santa Barbara, California
1-10 Employees
Online Review
Verified

The Setters Agency provides PPC and social media marketing for a natural supplements company. The team is primarily responsible for managing the client's Meta ads to increase online sales.

The Setters Agency's work has helped the client achieve a satisfactory ROAS and ROI, performing steadily during the engagement. The team provides timely items, manages the project professionally, and communicates effectively. The Setters Agency's personal touch and accountability are commendable.

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of a company that manufactures all-natural healing supplements and nutrient-dense horse treats made without GMOs, fillers, soy, corn, molasses, or grain, supporting a healthy and conscientious equine diet.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Setters Agency?

We needed help driving more online sales.

SOLUTION

What was the scope of their involvement?

The Setters Agency manages our online marketing. The team mostly handles our Meta ads.

What is the team composition?

We have a dedicated account manager and several teammates working on the campaigns.

How did you come to work with The Setters Agency?

We found them on social media. The Setters Agency shared good knowledge, and we started with their Instagram course. It was clear they were very knowledgeable, so we started working with them for our online marketing.

What is the status of this engagement?

We started working together in December 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our ROAS and ROI are within an acceptable range. They’re performing steadily with continuous support and great communication. We strive for 300% ROAS and 3x ROI, and we’ve been pretty consistent.

How did The Setters Agency perform from a project management standpoint?

The Setters Agency delivers on time, manages the project professionally, has great communication, and holds themselves accountable. We communicate with the account manager and the company owner via email.

What did you find most impressive about them?

The Setters Agency’s personal touch, accountability, professionalism, and communication are impressive.

Are there any areas they could improve?

No, there aren’t any. We can discuss anything, and they take the correct steps when we address issues.

RATINGS

5.0

Social Media Marketing
$50,000 to $199,999
Jan. 2022 - Aug. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were always supportive and available."

Aug 20, 2025

Owner, Hudson Plastic Surgery

Brad Gandolfi

Other industries
New York City, New York
1-10 Employees
Online Review
Verified

The Setters Agency provided social media management services for a plastic surgery clinic. The team managed the client's social media accounts and edited and posted images and videos.

The Setters Agency helped the client improve their social media engagement, followers, and impressions. The team was always supportive and available. The Setters Agency delivered work on time and communicated with the client through virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of Hudson Plastic Surgery

Describe what your company does in a single sentence.

Plastic surgery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Setters Agency to accomplish?

social media management

SOLUTION

How did you find The Setters Agency?

Referral
Other

Why did you select The Setters Agency over others?

Good value for cost
Company values aligned

How many teammates from The Setters Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Managed social media accounts for the practice, edited and posted images and videos

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

engagement, followers, impressions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they were always on time

What was your primary form of communication with The Setters Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

They were always supportive and available.

Are there any areas for improvement or something The Setters Agency could have done differently?

nothing stands out

RATINGS

5.0

Pay Per Click Social Media Marketing
Confidential
Jan. 2022 - July 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're a very responsive team."

Jul 27, 2025

Owner, Aesthetics MedSpa

Anonymous

Medical
Richmond, Virginia
1-10 Employees
Online Review
Verified

The Setters Agency provided PPC and social media marketing services for an aesthetics medspa. The team managed the client's social media and created PPC campaigns using Google Ads and Meta Ads.

Thanks to The Setters Agency's efforts, the client saw increased social media following, clicks, and conversions. The team was highly responsive and communicated via virtual meetings throughout the engagement. Moreover, The Setters Agency's consistency was the hallmark of their performance.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the owner of an aesthetics medspa

Describe what your company does in a single sentence.

Medspa offering aesthetic injectables, BHRT, weight loss

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Setters Agency to accomplish?

increase social media following
easy to manage content

SOLUTION

How did you find The Setters Agency?

Subbio Conference

Why did you select The Setters Agency over others?

well versed in aesthetics

How many teammates from The Setters Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

social media management and google and meta ads

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

followers, clicks and conversions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're a very responsive team

What was your primary form of communication with The Setters Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

consistency and responsiveness and completeness of scope of work

Are there any areas for improvement or something The Setters Agency could have done differently?

RATINGS

5.0

Digital Strategy Pay Per Click Social Media Marketing
$50,000 to $199,999
Jan. 2022 - Feb. 2025

4.5

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"Arina was incredible and extremely kind, efficient, enthusiastic, and adaptable."

Mar 14, 2025

Director, Pantheons Clinic

Paul Banwell

Medical
England
1-10 Employees
Online Review
Verified

The Setters Agency provided social media marketing services for a plastic surgery clinic. The team was tasked with improving the client's social media feed, increasing followers, and boosting engagement.

The Setters Agency's work met the client's expectations. The team discussed standard social media metrics with the client every month. Moreover, the team delivered tasks on time and communicated effectively via email. Their impressive people skills and adaptability were hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Pantheons Clinic

Describe what your company does in a single sentence.

Plastic Surgery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Setters Agency to accomplish?

Improve social media feed
Increase followers
Increase engagement

SOLUTION

How did you find The Setters Agency?

Online Search

Why did you select The Setters Agency over others?

Loved Masha and her team

How many teammates from The Setters Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Setters as the best medical social media agency in the world

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Standard social media metrics discussed monthly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. All good

What was your primary form of communication with The Setters Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

The people. Masha is a tour de force. Her team were amazing and my personal main contact Arina was incredible and extremely kind, efficient, enthusiastic, and adaptable

Are there any areas for improvement or something The Setters Agency could have done differently?

Difficult to say. Personally Inam particular about design issues and having good designers is always good

RATINGS

4.5

Content Marketing Digital Strategy Social Media Marketing
Influencer Marketing
$200,000 to $999,999
Jan. 2021 - Dec. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are receptive, kind, knowledgeable, and provide excellent service and care."

Nov 4, 2024

CEO, BYM

Selene Castrejon

Medical
Rocklin, California
11-50 Employees
Online Review
Verified

The Setters Agency provides social media management services for a medical aesthetics company. The team's tasks include building brand awareness and increasing the client's social media following.

The Setters Agency's efforts have led to the client's growth. The team is receptive, kind, and knowledgeable, providing excellent service and care. They deliver on time and are highly responsive. Moreover, they are highly involved in the project. Customers can expect a great partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of BYM

Describe what your company does in a single sentence.

Medical Aesthetics, Top 10 in the US

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Setters Agency to accomplish?

Build Brand Awareness
Build Social Media Following
Increase Engagement

SOLUTION

How did you find The Setters Agency?

Referral

Why did you select The Setters Agency over others?

High ratings
Good value for cost
Referred to me
Company values aligned

How many teammates from The Setters Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Social media management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Growth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes and yes

What was your primary form of communication with The Setters Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are receptive, kind, knowledgeable, and provide excellent service and care. Ownership and involvement from the owner Masha.

Are there any areas for improvement or something The Setters Agency could have done differently?

Just needed onsite person as we grew and they are offsite.

RATINGS

5.0

Content Marketing Marketing Strategy Social Media Marketing
$10,000 to $49,999
Jan. - Apr. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The Setters Agency is familiar with the spa industry and was able to create fun, engaging, and relevant content."

May 6, 2024

Founder, Medical Spa

Katie Mann

Other industries
Scottsdale, Arizona
1-10 Employees
Online Review
Verified

The Setters Agency provided social media marketing for a medical spa. The team redesigned two of the client's Instagram pages and created new content and a strategy to boost engagement.

The Setters Agency created engaging content that improved the client's past top metrics. The pages' visual looks demonstrated success, as did the account's engagement rate percentage, reach, and impression metrics. The team delivered on time and was responsive to last-minute changes.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of a Medical Spa

Describe what your company does in a single sentence.

We are a luxury med spa offering injectables, lasers, facials and weight loss services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Setters Agency to accomplish?

Redesign 2 Instagram pages to make them look more vivid and add life, change content strategy to boost engagement

SOLUTION

How did you find The Setters Agency?

conference

Why did you select The Setters Agency over others?

After listening to Masha speak at a conference

How many teammates from The Setters Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired The Setters to get my social media back on track after it had taken a nosedive. They went above and beyond and improved metrics past our original starting point when our accounts were doing well. They created content that was engaging and fit with our brand and were very responsive.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Visual looks of both pages, ER %, Reach, Impressions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were always delivered on time and they were responsive to last minute changes.

What was your primary form of communication with The Setters Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The Setters Agency is familiar with the spa industry and was able to create fun, engaging, and relevant content that still appeared "on brand."

Are there any areas for improvement or something The Setters Agency could have done differently?

RATINGS

5.0

Social Media Marketing
Instagram Advertising
Confidential
Dec. 2022 - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We always felt they had our back and were ready to respond to our needs."

Apr 27, 2023

Director of Marketing, Dermatology & Plastic Surgery Co

Anonymous

Other industries
Oakville, Ontario
51-200 Employees
Online Review

The Setters Agency provided social media marketing services for a dermatology and plastic surgery clinic. They developed a strategy to improve content and engagement on the client's Instagram account.

The Setters Agency’s efforts improved brand awareness and engagement, meeting expectations. Their communicative and responsive approach resulted in a positive partnership. Further, they collaborated effectively through instant messaging and email. Their quick turnaround was impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of a healthcare company

Describe what your company does in a single sentence.

Dermatology and Plastic Surgery clinic

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Setters Agency to accomplish?

Plan and develop content for Instagram
Provide day to day management of Instagram channel
Improve key metrics around engagement and following

SOLUTION

How did you find The Setters Agency?

Online Search
Referral

Why did you select The Setters Agency over others?

High ratings
Referred to me

What was the size of The Setters Agency’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Setters Agency was tasked with developing a strategy to improve the content and engagement on our Instagram channel. Through weekly content requests, they were able to advise our team on optimal ideas, themes, and stories for engagement. They handled the development of content from the raw footage we provided and the day-to-day posting of materials.

Each month the provided a full report and recap on the effectiveness of that month's activity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Setters Agency started by overhauling the look and feel of our creative. With the guidance of their weekly content recommendations and management, we were able to reach a wider audience and improve overall following and engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very communicative, provided effective planning and were quick to turn around new requests last minute as needed. Incredibly responsive through both instant message and email.

What was your primary form of communication with The Setters Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

There were multiple people working on our account, but one point of contact. We always felt they had our back and were ready to respond to our needs, even as they changed.

Are there any areas for improvement or something The Setters Agency could have done differently?

No recommendations here!

RATINGS

5.0

Showing 11-18 of 18 Reviews

Locations (1)

223 W 38th St, New York, NY 10018 New York, NY, United States 10018

10 - 15

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Dr Brad Gandolfi MD FACS

(1)

Brad Gandolfi

Twenty Four Carrots

(1)

Twenty Four Carrots

The Setters Agency

Social media and digital marketing

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

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Reviews

The Setters Agency Review Insights

Overall Review Rating

Top Mentions

Review Highlights

High Client Satisfaction and Retention

Customer-Centric Approach

Professionalism and Accountability

Strong Project Management Skills

Some Room for Improvement in Grammar Checks

Impressive Client Engagement and Results

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Locations (1)

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Connections

Dr Brad Gandolfi MD FACS

Twenty Four Carrots