Service Ranker

BACKGROUND

Introduce your business and what you do there.

I’m the director of operations for a family law firm. We provide legal services in Hays, Travis, and surrounding Texas counties, assisting clients with matters such as divorce, child custody, and related family law issues.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Service Ranker?

We needed help increasing leads, expanding our community presence, and growing our business.

SOLUTION

What was the scope of their involvement?

Service Ranker provides SEO, online marketing, website design, Google Business Profile support, and online advertising. The team has redesigned our website, managed ad campaigns, and provided ongoing SEO reports.

What is the team composition?

We work with 2–5 teammates from Service Ranker.

How did you come to work with Service Ranker?

We found them through an online search. We chose them over other options because they had high ratings, a great culture fit, and good value for the cost.

What is the status of this engagement?

We started working together in February 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Service Ranker’s work has resulted in increased call volume and website traffic. We track leads through a portal, and they provide progress reports and marketing hits.

How did Service Ranker perform from a project management standpoint?

Service Ranker’s project management is professional, timely, and provides great customer support. We communicate through in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

Their communication and ability to deliver on their promises are impressive.

Are there any areas they could improve?

There’s nothing they need to improve.