Sentry IT, LLC

BACKGROUND

Please describe your company and position.

I am the COO and Co-Founder of Oracle Experience Enterprises / Mirth and Mischief

Describe what your company does in a single sentence.

Oracle Experience Enterprises (OEE) is an immersive experience design and production agency with over 25 years in the live experience engineering industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sentry IT, LLC to accomplish?

• We needed someone who knows IT to come in and manage it for us

SOLUTION

How did you find Sentry IT, LLC?

Referral

Why did you select Sentry IT, LLC over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Sentry IT, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed someone that knows IT to come in and manage it for us

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As the owner of an immersive experience production company without a strong in house technical resource, I can't emphasize enough the invaluable support we've received from Sentry IT.  Their Managed Service Provider offering and IT consulting services have been instrumental in streamlining our operations and ensuring our technology infrastructure is not only robust but also scalable to support our expansion into new geographical markets . Their team truly understands the unique challenges of our industry and has consistently provided tailored solutions that have optimized our processes and enhanced our cybersecurity measures. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 Thorough planning, clear communication, and proactive risk management. 

What was your primary form of communication with Sentry IT, LLC?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

From implementing cloud solutions to expertly managing our data networks, Sentry IT has been our reliable partner every step of the way. Their commitment to our success is evident in their proactive approach and unwavering support. Thanks to Sentry IT, we've been able to stay ahead of the competition and continue our journey towards sustainable growth.

Are there any areas for improvement or something Sentry IT, LLC could have done differently?

 Nothing to call out here, our history with them has been great!

BACKGROUND

Please describe your company and position.

I am the owner of Functionize Health & Physical Therapy

Describe what your company does in a single sentence.

Physical therapy and fitness virtually and in person.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sentry IT, LLC to accomplish?

• To handle all of our IT needs

SOLUTION

How did you find Sentry IT, LLC?

Referral

Why did you select Sentry IT, LLC over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sentry IT, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To handle all of our IT needs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With their expertise, we've been able to focus on delivering exceptional care to our patients while trusting Sentry IT to handle all of our technology needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sentry IT has been an invaluable partner for our physical therapy business' two offices. Their managed service provider model has completely transformed our IT infrastructure, providing seamless support, a responsive helpdesk team, and strategic guidance from their Fractional CISO and CIO. The team that is engaged with us never misses a beat and is on top of all project management aspects of our contracts.

What was your primary form of communication with Sentry IT, LLC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to understanding our unique business challenges and delivering tailored solutions has made them an indispensable asset to our team. We couldn't be any happier with the level of service and support they provide.

Are there any areas for improvement or something Sentry IT, LLC could have done differently?

One area where Sentry IT could improve is by providing a little more face time. In an error of virtual assistance, sometimes it's nice when we have something go completely offline so Sentry IT will then have to come and fix it for us. It's nice to see them face-to-face from time to time.

BACKGROUND

Please describe your company and position.

I am the Executive of Distilled Strategy

Describe what your company does in a single sentence.

UX/UI design agency focused on working with healthcare, fintech, and defense clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sentry IT, LLC to accomplish?

• Pursue ISO27001 and SOC2 Compliance
• Set up security infrastructure for our remote team

SOLUTION

How did you find Sentry IT, LLC?

Referral

Why did you select Sentry IT, LLC over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Sentry IT, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Helping us pursue ISO27001 and SOC2 compliance and prepping our remote team with security infrastructure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sentry IT has been an amazing partner for our design agency as we pursued ISO27001 and SOC2 compliance. Their expert IT consulting services streamlined the entire process, providing clear guidance and practical solutions every step of the way.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

hey created us a client software portal where we can track any and all issues, progress, and statuses. We get real-time notifications when anything regarding the project is updated.

What was your primary form of communication with Sentry IT, LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Thanks to their dedication and deep understanding of both our industry and regulatory requirements, we were able to achieve compliance with confidence. Because of their work, we've not only strengthened our cybersecurity posture but also enhanced our credibility and trustworthiness in the eyes of our healthcare, defense, and fintech clients.

Are there any areas for improvement or something Sentry IT, LLC could have done differently?

If they can speed up my team to pick up the pace for the whole project that would be great, but I do know they don't have much control over our internal delays.

BACKGROUND

Please describe your company and position.

I am the President of Colography

Describe what your company does in a single sentence.

We conduct Market Research in Transportation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sentry IT, LLC to accomplish?

• Data Architecture Design
• Cloud Migration

SOLUTION

How did you find Sentry IT, LLC?

Referral

Why did you select Sentry IT, LLC over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sentry IT, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Modernize our ability to capture and report out on data

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our survey-capturing process and annual reports are the cornerstone of our client relationships. Partnering with Sentry IT for data architecture design and cloud migration has been transformative.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a project dashboard made up for us so we could monitor real-time progress on the program and the various projects. Communication was regular, and risks were identified and laid out for us. Their project management exceeded our expectations.

What was your primary form of communication with Sentry IT, LLC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and commitment to our success were unparalleled. With Sentry IT, we've optimized our operations and gained a competitive edge by harnessing the power of technology. Thanks to their tailored solutions, we're now more agile, responsive, and primed for growth than ever before.

Are there any areas for improvement or something Sentry IT, LLC could have done differently?

N/A

BACKGROUND

Please describe your company and position.

 I am the CEO of a software company 

Describe what your company does in a single sentence.

SaaS software. We perform website tests which include accessibility, broken links, spelling, and custom policies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sentry IT, LLC to accomplish?

• Sentry IT has been helping us bridge the gap for our ISO 27001 certification and they have also been our outsourced IT department.

SOLUTION

How did you find Sentry IT, LLC?

Referral

Why did you select Sentry IT, LLC over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Sentry IT, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sentry IT has been helping us bridge the gap for our ISO 27001 certification and they have also been our outsourced IT department.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sentry IT has been an invaluable partner for our SaaS web accessibility company. Their expertise in cybersecurity and ISO 27001 certification consulting has not only ensured that our systems are robust and secure but also streamlined our processes for maximum efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sentry IT Project Management has been great. They give us a weekly status report of all projects they are working on, and a monthly report on a KPI's that they are responsible for with our IT support and environment.

What was your primary form of communication with Sentry IT, LLC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sentry IT, LLC's managed services provided us with peace of mind, knowing that our IT infrastructure is in capable hands, allowing us to focus on our core business objectives. Their team's dedication and responsiveness have made them a trusted extension of our own, and we wholeheartedly recommend Sentry IT to any company in need of reliable technology solutions and support.

Are there any areas for improvement or something Sentry IT, LLC could have done differently?

No, my expectations were exceeded.

BACKGROUND

Please describe your company and position.

I am the CEO of Vertical River

Describe what your company does in a single sentence.

We're a branded content studio working with corporate accounts to create video marketing campaigns and produce photography and documentary projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sentry IT, LLC to accomplish?

• Virtual CISO & MSP Services

SOLUTION

How did you find Sentry IT, LLC?

Referral

Why did you select Sentry IT, LLC over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sentry IT, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To be part of our external IT department that feels Internal and that they are an extension of our internal team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a digital video storytelling studio we store highly confidential material on our client's behalf, so staying ahead of the curve in technology is paramount to our success. Sentry IT has been an invaluable resource in ensuring our IT infrastructure is not only secure but also optimized for efficiency. Their managed services encompass everything from day-to-day IT support to strategic guidance through their fractional CISO.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clear communication and proactive risk management throughout the project lifecycle. Sentry IT maintains regular communication channels, providing updates, and addressing concerns.

What was your primary form of communication with Sentry IT, LLC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

With Sentry IT, LLC, we've experienced seamless operations, allowing us to focus wholeheartedly on our creative endeavors. Their commitment to understanding our unique needs and delivering tailored solutions has made them the last IT partner we'll ever need.

Are there any areas for improvement or something Sentry IT, LLC could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Founder of a marketing agency

Describe what your company does in a single sentence.

Digital marketing agency for B2B companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sentry IT, LLC to accomplish?

• Cybersecurity
• Strategy Consulting

SOLUTION

How did you find Sentry IT, LLC?

Referral

Why did you select Sentry IT, LLC over others?

• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from Sentry IT, LLC were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They served a fractional Chief Information Security Officer (CISO).  They have provided us with expert cybersecurity guidance and support to ensure the security of our sensitive data and systems are secure and protected.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With Sentry IT, we feel confident that our company's digital assets are in safe hands, enabling us to pursue growth opportunities with confidence. Their dedication to our success and their ability to deliver tailored solutions make them unmatched.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Sentry IT, LLC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They level of experience and expertise in growing companies like ours. They were able to clearly communicate a strategy that made sense to our team that we could all get behind.

Are there any areas for improvement or something Sentry IT, LLC could have done differently?

Sentry IT PM's have thorough planning, clear communication, and proactive risk management. Throughout the project lifecycle, Sentry IT maintains regular communication channels, providing updates, addressing concerns, and soliciting feedback to ensure alignment with the our expectations.