Sention Agency

BACKGROUND

Introduce your business and what you do there.

I’m a mindset, identity, and career coach at Personity. We offer programs and coaching that integrate personal branding, strategy, and emotional development to help professionals in Latin America align their careers with their true identity and purpose.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sention Agency?

We needed help automating our marketing and sales processes.

SOLUTION

What was the scope of their involvement?

Sention Agency has studied my company and helped me structure everything. They’ve created an automated system that works for me, prioritizing and qualifying leads, contacts, and deals. The team also creates weekly content, videos, and posts, and has developed a complete live positioning section.

Moreover, Sention Agency has created a marketing plan, a sales plan, an operations plan, and a financial plan. The team is also involved in my IT operations, marketing strategy, implementation, and content creation. They work around my financial goals, OKRs, KPIs, and tasks.

What is the team composition?

I work with 2–5 teammates from Sention Agency.

How did you come to work with Sention Agency?

Sention Agency found me through LinkedIn and reached out. I chose them because they understood exactly what my problem was and where I needed help.

What is the status of this engagement?

I started working with them around August 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen an increase in qualified leads and a 70% reduction in manual tasks. We’re now working on converting leads into customers as the next step to grow the business.

How did Sention Agency perform from a project management standpoint?

Sention Agency delivers on time. Both Carlos' and Laura and Jothika are always on top of me, pushing for tasks on my end to be done, which I value the most since I’m still a company of one.We communicate through virtual meetings, emails, zoho proyects, and messaging apps.

What did you find most impressive about them?

Sention Agency knows exactly what I need and offers solutions that are actually valuable. They’re not looking to sell just to get money out of clients; they’re more like business partners. I feel I wouldn’t be able to do anything without them now; they’ve been my rock.

Are there any areas they could improve?

They could have reached out to me years ago.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of WeSpeak, a company that offers a conversational sales system for hotels and tourist accommodations. We integrate AI and human support to manage direct reservations through WhatsApp, Instagram, and other messaging channels.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sention Agency?

We needed to increase our sales and organize our company.

SOLUTION

What was the scope of their involvement?

Sention Agency organized my company and understood our needs perfectly. They delivered documents, procedures, standards, and CRM configurations.

What is the team composition?

We worked with 2–5 teammates from Sention Agency.

How did you come to work with Sention Agency?

We found them through a referral. We chose them over other options because they were a great culture fit and offered good value for the cost.

How much have you invested with them?

We spent around $10,000–$49,999.

What is the status of this engagement?

We worked with them from January to July 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We increased our sales by 23% and reduced our costs by 15%. We also reduced our CAC and payback period by 18%.

How did Sention Agency perform from a project management standpoint?

Sention Agency delivered on time. We communicated via virtual meetings.

What did you find most impressive about them?

Sention Agency's common sense was impressive.

Are there any areas they could improve?

No, there weren't any. I would work with them again.